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Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property
Suburban hotel with a 24-hour fitness center and an indoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Free daily buffet breakfast
Indoor pool
Individually decorated, individually furnished, desk, laptop workspace
Exterior
Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
6324 Papermill Dr, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪2 min drive‬
  • Place, Bearden Antique Mall
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Knoxville

Located in Bearden within 2 miles (3 km) of Bearden Antique Mall, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is within a few miles (5 km) of Tennessee River. This 90-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • West Town Mall - 2 min drive - 3.0 miles
  • Bearden Antique Mall - 3 min drive - 1.7 miles
  • University of Tennessee - 6 min drive - 6.9 miles
  • Knoxville Convention Center - 6 min drive - 7.5 miles
  • Thompson–Boling Arena - 7 min drive - 7.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • Dutch Bros Coffee
  • ‪Twin Peaks - ‬11 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • Denton's
  • ‪Waffle House - ‬2 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Suburban hotel with a 24-hour fitness center and an indoor pool
At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and free newspapers.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Hampton Inn & Suites Knoxville Papermill Drive
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,000 reviews
$118 nightly
The price is $140
Feb 1 - Feb 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill by IHG

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on Feb 22, 2026 start from $116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

This hotel is situated in Bearden, close to Thompson–Boling Arena and Neyland Stadium. You'll also find West Town Mall and Tennessee River within a short drive.

Will I be able to park at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG feature a casino on the premises?

No, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a restaurant that serves breakfast?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is McGhee Tyson Airport (TYS), which is 15.7 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG.

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 469 out of 760 reviews
Rating 8 - Good. 194 out of 760 reviews
Rating 6 - Okay. 54 out of 760 reviews
Rating 4 - Poor. 27 out of 760 reviews
Rating 2 - Terrible. 16 out of 760 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, loved breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to access from the interstate. It was clean and the breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and a very good breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Martha Anne

Stayed 2 nights in Oct 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service
Traveling through Knoxville and came in around 8:30-9:00. During check-in staff were unpleasant with no personality. Bordered on rude. Lobby area was clean and pleasant. Got to our room which was clean but had had terrible odor. We were afraid of what was left over but to tired from the days travels to care. Sheets were clean so we slept. Wouldn’t recommend room 322
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel was a little dated
Stayed 1 night in Sep 2025

8/10 Good

Gregory, Brookhaven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

trevor

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Location was convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Stayed 1 night in Sep 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So wonderful. A little high way noise. No big deal.
Stayed 1 night in Sep 2025

10/10 Excellent

Katlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Very quick check in and breakfast was delicious
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easy to access, its staff very helpful and willing to help at any time. The room and the bathroom impeccable super hygienic Recommended
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and professional front desk staff, building engineers and housekeeping professionals.
Stayed 5 nights in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in May 2025

10/10 Excellent

brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and smelled nice. It was spacious and four people had plenty of room to move around. Bed was very comfortable. Will definitely book again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay with great parking for vehicles and trailers
Stayed 1 night in Jul 2025

10/10 Excellent

audrey

Stayed 2 nights in Aug 2025

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place before moving your kids to UT

Great place to stay, near Knoxville and the University of Tennessee to move your kid into school. It was a quick 10-15 minute drive to campus, the breakfast was excellent, and the place was clean. The only problem was that, many others had the same idea and stayed here, but their parking lot was full.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place is very clean. The staff was knowledgeable and friendly. The complimentary breakfast was great. Fresh and hot food with a great selection. Coolest part was their pancake machine. And definitely try the orange infused water. It was a great experience and we will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

avraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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