Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Free daily buffet breakfast
1 bedroom, individually decorated, individually furnished, desk
Exterior
Indoor pool
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
6324 Papermill Dr, Knoxville, TN, 37919
  • West Town Mall
    ‪3 min drive‬
  • University of Tennessee
    ‪7 min drive‬
  • Neyland Stadium
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Comm, Access Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

You may also like

About the neighborhood

Knoxville

Located in Bearden within 2 miles (3 km) of Bearden Antique Mall, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is within a few miles (5 km) of Tennessee River. This 90-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • West Town Mall - 3 min drive - 2.3 miles
  • University of Tennessee - 7 min drive - 5.0 miles
  • Knoxville Convention Center - 7 min drive - 6.6 miles
  • Thompson–Boling Arena - 8 min drive - 6.9 miles
  • Neyland Stadium - 8 min drive - 6.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Cookout - ‬16 min walk
  • ‪Waffle House - ‬2 min walk
  • ‪Twin Peaks Knoxville - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and free newspapers.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill by IHG

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on Jul 4, 2025 start from $151.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

This hotel is situated in Bearden, close to Neyland Stadium, West Town Mall, and University of Tennessee Gardens. You'll also find Tennessee River and Fort Loudoun Lake within a short drive.

Will I be able to park at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG feature a casino on the premises?

No, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour fitness facility.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a restaurant that serves breakfast?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is McGhee Tyson Airport (TYS), which is 15.7 mi away (22 minutes by car).

Are there rooms with balconies at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG.

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 425 out of 704 reviews
Rating 8 - Good. 186 out of 704 reviews
Rating 6 - Okay. 52 out of 704 reviews
Rating 4 - Poor. 26 out of 704 reviews
Rating 2 - Terrible. 15 out of 704 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk at check-in was very friendly. And the breakfast was amazing. There was biscuits and gravy, bacon, scrambled eggs, hash, brown potatoes, and a bunch of cold stuff. I travel to a lot of places and most of them don’t have breakfast this good.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. I stay here often.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Breanna

Stayed 1 night in Mar 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kristin, South Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean, comfortable place to stay with easy access to UT rec athletics fields.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Feb 2025

8/10 Good

regena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Only complaint i had was that the pool was advertised as heated but was awfully cold. Other than that it was very comfortable and clean. Close to the hospital like i was looking for.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is convenient and centrally located - not far from downtown.-- so a less expensive option to downtown. We stayed on the fourth floor- there is some interstate noise staying on the front side on the fourth floor. The first floor didn't have that noise. I suggest if one is staying on an upper floor to get a room on the back side of the hotel. Staff is very nice and helpful. We liked Claire who helped us with check-in. .
Stayed 1 night in Feb 2025

10/10 Excellent

Sonja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, rooms were clean, and beds were very comfortable. Had good options for breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Jennifer, Greenwood

Traveled with family
Liked: Cleanliness, staff & service
Staff was great but the hotel is right next to the interstate so very noisy when you have a room facing the interstate. Food was fine but some of the machines were not in use. Room was somewhat updated but had loose fixtures and peeling wallpaper.
Stayed 4 nights in Feb 2025

10/10 Excellent

pietro

Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Scott

Stayed 1 night in Feb 2025

8/10 Good

Charles

Stayed 1 night in Feb 2025

4/10 Poor

harold

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dead bolt on door not engaging
Stayed 1 night in Feb 2025

10/10 Excellent

Joetta

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although we just spent one night in this facility, I give it a 10! The check in was quick, and the person who checked us in was very personable and answered our questions. Our room was very clean, bathroom well stocked with linens and products, and very comfortable beds. The free breakfast had a very good variety of hot and cold items, and very good coffee! We would definitely stay here again if we visit Knoxville again!
Stayed 1 night in Feb 2025

10/10 Excellent

Lynne

Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Stayed 2 nights in Jan 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel. It's very clean and convenient to the hospital where we were visiting our grandson.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

The whole experience from the greeting upon arrival to the comfortable bed and cleanliness was exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon

Stayed 1 night in Jan 2025