See all properties

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Free daily buffet breakfast
Exterior
Indoor pool
1 bedroom, individually decorated, individually furnished, desk
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
6324 Papermill Dr, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪7 min drive‬
  • Place, Neyland Stadium
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, individually decorated, individually furnished, desk

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Restaurant

Tru by Hilton Knoxville North I75

Inskip
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,004 reviews
$98 nightly
The price is $115
Nov 2 - Nov 3
Total with taxes and fees
Tru by Hilton Knoxville North I75

About the neighborhood

Knoxville

Located in Bearden within 2 miles (3 km) of Bearden Antique Mall, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is within a few miles (5 km) of Tennessee River. This 90-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • West Town Mall - 3 min drive - 2.3 miles
  • University of Tennessee - 7 min drive - 5.0 miles
  • Knoxville Convention Center - 7 min drive - 6.6 miles
  • Thompson–Boling Arena - 8 min drive - 6.9 miles
  • Neyland Stadium - 8 min drive - 6.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪Waffle House - ‬2 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Spice Thai - ‬12 min walk
  • ‪Aubrey's - ‬6 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and free newspapers.
Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior
Hampton Inn & Suites Knoxville Papermill Drive
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,001 reviews
$118 nightly
The price is $140
Nov 23 - Nov 24
Total with taxes and fees
Hampton Inn & Suites Knoxville Papermill Drive

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill by IHG

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

This hotel is situated in Bearden, close to Neyland Stadium, West Town Mall, and Thompson–Boling Arena. You'll also find Tennessee River and Fort Loudoun Lake within a short drive.

Is there parking available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG feature a casino on the premises?

No, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What do couples enjoy most about Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour fitness facility.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a restaurant that serves breakfast?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is McGhee Tyson Airport (TYS), which is 15.7 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG.

Reviews

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 451 out of 737 reviews
Rating 8 - Good. 191 out of 737 reviews
Rating 6 - Okay. 53 out of 737 reviews
Rating 4 - Poor. 27 out of 737 reviews
Rating 2 - Terrible. 15 out of 737 reviews

Reviews

10/10 Excellent

Stefan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and good breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and friendly, everything was clean, and the atmosphere was peaceful and comfortable — exactly what we were looking for. We truly enjoyed our stay!
Stayed 3 nights in Jun 2025

8/10 Good

Wade

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, and conveniently located. This property is easily accessible from I-40 in Knoxville, and is an easy drive to campus, shopping, and restaurants. The property was clean and relatively modern, even if lacking the polish of some other properties. Beds and rooms were very clean and comfortable. On-site breakfast is well-stocked and good for traveling families. Indoor pool and fitness center are small, but clean and serviceable. Staff was very friendly and helpful. Our only complaint was the noise. The property is on a frontage road immediately parallel to the interstate. Rooms facing the interstate have a lot of road noise. Rooms facing the back of the property are much quieter. Noise dampening curtains would go a long way.
Stayed 2 nights in Jun 2025

6/10 Okay

Andy

Stayed 1 night in Jun 2025

10/10 Excellent

Shareka

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Clean facility.
Stayed 1 night in Jun 2025

10/10 Excellent

Taneesha

Stayed 1 night in Mar 2025

10/10 Excellent

AMANDA, MARANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Stayed 3 nights in Jun 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stop in Knoxville area
Stayed 1 night in May 2025

10/10 Excellent

Michael Kenneth

Stayed 1 night in May 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our best place to stay in Knoxville!
Stayed 2 nights in May 2025

10/10 Excellent

Kennith, Spring Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening and night clerk were both great.
Stayed 1 night in May 2025

8/10 Good

Gavin

Stayed 1 night in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sherry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary, OMAHA

Stayed 3 nights in May 2025

8/10 Good

Charles

Stayed 1 night in May 2025

10/10 Excellent

Billy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this place. No complaints. This is my "GO-TO" sleepover when in town!
Stayed 1 night in May 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chad

Stayed 1 night in May 2025

10/10 Excellent

Tara

Clean. Great breakfast.
Stayed 2 nights in Apr 2025

8/10 Good

Courtnee

Stayed 1 night in Apr 2025

6/10 Okay

Meredith

Stayed 2 nights in Apr 2025

Hotels

Club Wyndham Great Smokies Lodge
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Wilderness at the Smokies - Stone Hill Lodge
Westgate Smoky Mountain Resort & Water Park
Riverchase Lodge
The Inn at Christmas Place
Pandora's Forest - Adults Only
Music Road Resort Hotel and Inn
Hilton Vacation Club MountainLoft Gatlinburg
Glenstone Lodge
Gatlinburg Town Square
Panoramic Mountain Views! Outdoor Hot Tub | Walk-In Shower | Sunrise Surprise
Norma Dan Motel - Near Dolly Parton's Stampede Dinner Attraction
RiverStone Condo Resort & Spa
Romantic Cabin - Fishing Pond-King Bed-Double Sided Fireplace-HotTub-Screen Deck
Brookside Lodge
Days Inn By Wyndham Pigeon Forge South
Cavern Cascades - Most unique pool in the Smokies! Luxury Interior, Cozy Hot Tub & Stunning Views
The Inn On The River
Motel 6 Gatlinburg, TN - Smoky Mountains
Makin Waves: Indoor Pool, S/Secluded, Pet-Friendly, Games, Hot Tub, near all major attractions!
Sidney James Mountain Lodge
TREE TOPS RESORT- GATLINBURG
Creekstone Inn
Wild Bear Inn
Sunrise Ridge Resort
The Resort at Governor's Crossing
Pigeon River Inn
The Lodge at Camp Margaritaville