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Recent guest reviews

Staff was very nice and helpful. More like a motel style. Could use a deep clean and an upgrade. Bad paint jobs and patches throughout the hotel. No elevator access. Pool never had towels available and when they brought more it was only a few. Pool is also not enclosed, so the chemical smell is strong throughout the hallways. Waterpark area was freezing but the pool was heated. Breakfast consisted of toast, cereal, and coffee. The hotel is in walking distance of many shops and restaurants! Overall not a bad stay but you definitely get what you pay for. Side note: $10 a person each day to access the waterpark, not bad but not designed for older kids.

I have stayed at this hotel at least 7 times in the past year. This time, I had to pay extra for the use of the hot tub and pool, which we didn't get to use. The manager wouldn't refund the extra cost they charged. No toilet tissue, coffee maker didn't work and the front desk associate kept referring me to the mgr which wasn't available until the next morning after I left to travel back to work. I called and the manager wouldn't refund anything and banned me from the properties. I am extremely dissatisfied and disappointed in the hotel, amenities, and especially the manager of the property. We will never return and hope this review will reach other potential guests.

I liked the fact that the room entrance was inside not from the parking lot outside. It felt safer to enter. The room was nice and clean and cozy. You didnt have to go outside to get to the lobby.

We loved the indoor pool and jacuzzi. The layout of the hotel is awesome

Hotel was in a bit of disrepair, duct tape on one water slide, loose bathtub faucet, dirty baseboards in hallway. That being said, we stayed for 5 nights and had a great time. Kids LOVED the water park area and we spent a lot of time swimming. The hot tub wasn't very hot, which was a bummer, but overall we had a nice experience.

My kids really enjoyed the waterpark area. Hotel was clean and staff very friendly and helpful.

Great location and staff but the air conditioner barely works and it smells like feet. Probably because it is a water park attached and I’m sure the carpets stay wet but it’s not bad for the price!

The staff was nice. That is the only i can say was great about it

Liked the water park the hours could be a little longer though during the summer and on weekends

I really like the layout of the hotel. There are several ways to exit, enter and navigate through the hotel. Each entry is accessible with a key fob. The breakfast was okay. The lobby is spacious and well decorated. The Waterpark is nice. The pool is large enough with added waterfall feature. There is enough space between the pool and water park and places to sit like at the beach. I felt safe. The one thing that bothered me the most was the stains on the comforter and dingy pillow cases. I only spent one night there but I wouldn’t have stayed past that. The building has potential but needs a lot of work. I was surprised to see that they have carpets on the floor that read Quality Inn though.

You shouldn’t go to this hotel unless you want a run down room, bed bugs, rude staff who completely disregarded any of my concerns regarding the wrong room we received. We also showed them a picture of the bed bugs and they refused to give us our money back even though we only stayed at the facility less than a half hour. They shouldn’t classify this as a “Family friendly” water park, as it looks like the only type of people that stay here are drug addicts. Also the hot tub was not working and the water to the slides was shut off. Worst experience with a hotel I have ever had! DO NOT STAY HERE!

Everyone was so niceand the hotel is located close to everything!!

N Cedar Bluff Rd Knoxville TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Water park

Located in Cedar Bluff, Hotel Knoxville TN Cedar Bluff I-40 is adjacent to Fort Loudoun Lake and within a few miles (5 km) of Dead Horse Lake Golf Course. This 82-room hotel has free breakfast along with conveniences like a water park and an indoor pool.


Dining

Free continental breakfast is served each morning from 6:00 AM to 9:00 AM. Savor a meal from the comfort of your room with room service.


Rooms

All of Hotel Knoxville TN Cedar Bluff I-40's 82 air-conditioned rooms provide microwaves, coffee makers, and phones. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Hotel Knoxville TN Cedar Bluff I-40 enjoy a water park, an indoor pool, and a children's pool. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Premium Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Premium Room, Multiple Beds

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 6

Guest reviews for Hotel Knoxville TN Cedar Bluff I-40

Everyone (8) Family (9)
3
Family with small children

Staff was very nice and helpful. More like a motel style. Could use a deep clean and an upgrade. Bad paint jobs and patches throughout the hotel. No elevator access. Pool never had towels available and when they brought more it was only a few. Pool is also not enclosed, so the chemical smell is strong throughout the hallways. Waterpark area was freezing but the pool was heated. Breakfast consisted of toast, cereal, and coffee. The hotel is in walking distance of many shops and restaurants! Overall not a bad stay but you definitely get what you pay for. Side note: $10 a person each day to access the waterpark, not bad but not designed for older kids.

By on Feb 18, 2020

1
Family

I have stayed at this hotel at least 7 times in the past year. This time, I had to pay extra for the use of the hot tub and pool, which we didn't get to use. The manager wouldn't refund the extra cost they charged. No toilet tissue, coffee maker didn't work and the front desk associate kept referring me to the mgr which wasn't available until the next morning after I left to travel back to work. I called and the manager wouldn't refund anything and banned me from the properties. I am extremely dissatisfied and disappointed in the hotel, amenities, and especially the manager of the property. We will never return and hope this review will reach other potential guests.

By on Feb 9, 2020

Review comment responded on Feb 11, 2020

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

1
Everyone

By on Feb 6, 2020

Review comment responded on Feb 7, 2020

Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

1
Everyone

By on Feb 3, 2020

Review comment responded on Feb 4, 2020

Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta

4
Family

I liked the fact that the room entrance was inside not from the parking lot outside. It felt safer to enter. The room was nice and clean and cozy. You didnt have to go outside to get to the lobby.

By on Jan 22, 2020

Review comment responded on Jan 23, 2020

Hi, Delighted to see you liked our services. Do give us more chances to delight you in the future as well. Regards, Cheshta

4
Everyone

By on Jan 10, 2020

Review comment responded on Jan 10, 2020

Thanks for rating us positively, We hope to welcome you again soon. Have a nice day :) Regards, Cheshta

4
Family

We loved the indoor pool and jacuzzi. The layout of the hotel is awesome

By on Dec 26, 2019

Review comment responded on Dec 27, 2019

Thank you for taking the time to tell us about your experience at the Quest hotel and water-park. We hope to see you again.

5
Everyone

By on Nov 17, 2019

Review comment responded on Nov 17, 2019

Thank you for the ratings.

4
Everyone

By on Nov 12, 2019

Review comment responded on Nov 12, 2019

Thank you for the ratings!

4
Family

Hotel was in a bit of disrepair, duct tape on one water slide, loose bathtub faucet, dirty baseboards in hallway. That being said, we stayed for 5 nights and had a great time. Kids LOVED the water park area and we spent a lot of time swimming. The hot tub wasn't very hot, which was a bummer, but overall we had a nice experience.

By on Oct 18, 2019

Review comment responded on Oct 18, 2019

Thank you for taking the time to let us know about your stay with us. Please accept my most sincere apologies that your stay with us some issue.

Hotel Knoxville TN Cedar Bluff I-40

317 N Cedar Bluff Rd, Knoxville, TN 37923
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