Embassy Suites by Hilton Knoxville Downtown

4.0 star property
Hotel with 2 restaurants, near University of Tennessee

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Exterior
Rooftop terrace
Lobby
Bar (on property)
Seasonal outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

View in a map
507 South Gay St, Knoxville, TN, 37902
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Place, University of Tennessee
    ‪12 min walk‬
  • Place, Neyland Stadium
    ‪18 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

Suite, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2-Room)

9.8 out of 10
Exceptional
(8 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (2-Room)

9.4 out of 10
Exceptional
(27 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms, City View

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Knoxville

Located in Downtown Knoxville, Embassy Suites by Hilton Knoxville Downtown is a leisurely stroll from popular sights such as University of Tennessee and Knoxville Convention Center. This 4-star hotel has 178 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Tennessee Theatre - 1 min walk - 0.0 miles
  • Market Square - 2 min walk - 0.1 miles
  • Knoxville Convention Center - 6 min walk - 0.4 miles
  • University of Tennessee - 12 min walk - 0.7 miles
  • Neyland Stadium - 18 min walk - 1.0 mile

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Downtown Grill & Brewery - ‬2 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬2 min walk
  • ‪Coffee & Chocolate - ‬1 min walk
  • ‪Clancy's Tavern & Whiskey House - ‬2 min walk
  • ‪K Brew - ‬1 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

Hotel with 2 restaurants, near University of Tennessee
Guests of Embassy Suites by Hilton Knoxville Downtown enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 35.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • KBrew
  • KoPita

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,588 square feet of conference space
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Knoxville Downtown?

Embassy Suites by Hilton Knoxville Downtown provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see close to Embassy Suites by Hilton Knoxville Downtown?

This hotel is situated in Downtown Knoxville, just steps from Tennessee Theatre and Market Square, and within a short walk of Bijou Theater. You'll also find Sunsphere Tower and Knoxville Civic Auditorium and Coliseum less than a mile away.

Will I be able to park at Embassy Suites by Hilton Knoxville Downtown?

Yes, valet parking is offered for USD 35.00 per night with in/out privileges.

Does Embassy Suites by Hilton Knoxville Downtown feature a casino on the premises?

No, Embassy Suites by Hilton Knoxville Downtown doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Knoxville Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until September.

What will couples enjoy most about a stay at Embassy Suites by Hilton Knoxville Downtown?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and 2 restaurants.

Are there hot tubs at Embassy Suites by Hilton Knoxville Downtown?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Knoxville Downtown have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Knoxville Downtown has 2 restaurants, and serves free buffet breakfast each morning.

Will Embassy Suites by Hilton Knoxville Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Knoxville Downtown for a fee of USD 75 per accommodation, per night.

Does Embassy Suites by Hilton Knoxville Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites by Hilton Knoxville Downtown?

The closest major airport to Embassy Suites by Hilton Knoxville Downtown is McGhee Tyson Airport (TYS), which is 12.7 mi away (19 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton Knoxville Downtown?

No, at Embassy Suites by Hilton Knoxville Downtown, there aren't any guestrooms that list a balcony.

Reviews

Embassy Suites by Hilton Knoxville Downtown Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 587 out of 738 reviews
Rating 8 - Good. 95 out of 738 reviews
Rating 6 - Okay. 28 out of 738 reviews
Rating 4 - Poor. 10 out of 738 reviews
Rating 2 - Terrible. 18 out of 738 reviews

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of everything in Knoxville. Great views from the rooftop bar.
Stayed 1 night in Oct 2025

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Jul 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

William J.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Huey

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Dog friendly, spacious room, and great location
Stayed 1 night in Jul 2025

8/10 Good

John M

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother’s Day Celebration

Always enjoy staying downtown Knoxville!
Stayed 1 night in May 2025

2/10 Terrible

Brenda

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and the Rooftop Bar!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. Rooms were clean and the breakfast was fabulous!
Stayed 3 nights in Jun 2025

10/10 Excellent

beth

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations. Very clean, comfortable, easy to navigate and great customer service. Location in downtown is great for walking around. Will definitely be back.
Stayed 1 night in Jun 2025

8/10 Good

Jasmine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful, staff was very nice. My only complaint would be that this hotel came up as a good family friendly hotel. I disagree. Our family of 4 was put in the room closest to a meeting room, so we constantly felt like we had to be extra quiet and battled catering lines to get out of our room. Also, the pool is not for kids at all. It’s through the rooftop bar which made it feel very awkward. Kids couldn’t really play in it because it was so small and felt so out of place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dimitrios

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and rooms and staff in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Tykira

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay again
Stayed 2 nights in Jun 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was beautiful. I was a bit disappointed in the breakfast staff. At 9:30am, we arrived for breakfast which had just closed, the staff was making to-go plates for themselves of all the warmed food and told us the grill was closed and to come back tomorrow. They did not offer us (paying customers) a yo-go container. I was completely shocked and disappointed with the “sweet” words of rejection and lack of empathy. I did personally mention the experience to the manager who agreed that the staff should have offered a to go container. I understand the remaining food is a blessing for the staff, BUT it is not specifically made for them rather for the guests. Loved the rest of my visit other than this particular event the morning of checkout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice rooms, a little more elegant than your typical embassy suites.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

Liberty

Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2025

2/10 Terrible

james

Stayed 1 night in May 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025