All was fine, very new looking
The staff was great. The food was great. I always love staying at the Guesthouse and will return in the future!
Awesome place
The property was great for a conference. You never had to leave the hotel.
Everything was a breeze
The hotel itself is ok there are parts that are damaged from flooding and they had nerve to put us in one of those rooms. As far as the staff excellent. However I felt ripped off as I bought a package to tour Elvises home at night thinking they were good for attractions next day. Everything was closed when we took tour . No so they expected us to pay another fee next day that sucked and I’m going to find out WTH that’s all about. We felt ripped off. I spent thousands on this trip now you want nickle and dime me. Had great time till last day
I arrived to check in at 2:36. I was told (with arms folded) that we could not check in until 4:00 p.m. We went downtown to enjoy Memphis. We got back to the hotel at a little after 6:00 p.m. When we went to check in, we discovered that due to the weather, many rooms could not accommodate, and we did not have a room for the evening. I understand that things happen, but they knew this at 2:36. We would have had a 3 1/2 hour jump on our hotel search. We wound up staying at a Super 8 in Mississippi. The hotel staff did ZERO to help us find a place. This was a Christmas gift for my husband who wanted to get away but is not really good with travel snafus. It was a quick trip and wound up being a disaster. Again, I know that things happen beyond control, but there was no ounce of empathy, support, or proactive measures on behalf of your staff. I will NEVER recommend the hotel to anyone.
Guest house was a 5 star experience. So much to cover, plenty of hangout space especially the yard with fire pits and comfortable seating. And every night between 9 & 10pm free peanut butter and jelly sandwiches. With a hot coco which the elderly lady wouldn't let you leave without one, BTW it was really good. Please stay there if you want the complete Elvis Experience.. 5 Stars all the way
Everything was great
Clean and spacious room. Nice place
The resort is so beautiful and modern. There are so many exquisite details in the design and decor inspired by Elvis. The property is very elegant and references to Elvis are very subtle. The staff are very helpful and kind.
No cost was spared in the appointment of rooms, common space and grounds. Elvis's influence is everywhere but not overdone or gaudy. Very impressive.
Dreadful service. Breakfast running out of basics such as orange juice and breakfast tea! Staff not turning up to open the bar at 5pm, and not enough staff to cope with demand. Asking for a Sauvignon blanc, even writing it down and being given Chardonnay!! Ridiculous! Never stayed somewhere so disappointing.
Located in Whitehaven within a 5-minute walk of Graceland, The Guest House at Graceland is within a few miles (5 km) of other popular sights like Full Gospel Tabernacle Church. This 4-star hotel welcomes guests with 450 rooms and conveniences like a free airport shuttle, a gym, and a conference center.
There are multiple options for onsite dining with 3 restaurants, including EP's Bar & Grille, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is served each morning for a fee.
Guests can expect WiFi and 55-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
At The Guest House at Graceland, guests have access to a gym, WiFi in public areas, and a conference center. Parking is USD 10 per night (USD 16 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
All was fine, very new looking
Gary, thank you for taking the time to review your stay at The Guest House at Graceland. We are glad you had an enjoyable visit and were pleased with our accommodations. We hope you'll put on your blue suede shoes and make plans to visit us again soon!
The staff was great. The food was great. I always love staying at the Guesthouse and will return in the future!
We're all shook up by your wonderful review, Eric! It's always a pleasure welcoming you back to The Guest House at Graceland, and we love hearing that our incredible service and delicious dining have continued to impress you. Please hurry back for another five-star Memphis getaway soon!
Thank you, thank you very much for gifting us with your top score, Tami! Until next time!
It's a treat to know you enjoyed your stay, Rachel! Thank you and we hope to welcome you back soon!
Awesome place
We'd be nothing but a hound dog if we didn't tell you how much we appreciate your five-star review, Robert! It was a pleasure welcoming you to The Guest House at Graceland and we're just thrilled to see that you fully enjoyed your experience. Please come back again soon!
The property was great for a conference. You never had to leave the hotel.
Nikki, it was our pleasure to ensure you and your fellow conference attendees had everything you needed for a great experience! Thank you, thank you very much for your positive words and four-star rating. We hope your blue suede shoes bring you back soon!
Everything was a breeze
We love knowing that your stay was perfect from start to finish, Kevin! Thank, thank you very much for your high praise. We can't wait to welcome you back to The Guest House at Graceland for another five-star experience soon!
The hotel itself is ok there are parts that are damaged from flooding and they had nerve to put us in one of those rooms. As far as the staff excellent. However I felt ripped off as I bought a package to tour Elvises home at night thinking they were good for attractions next day. Everything was closed when we took tour . No so they expected us to pay another fee next day that sucked and I’m going to find out WTH that’s all about. We felt ripped off. I spent thousands on this trip now you want nickle and dime me. Had great time till last day
It's terrific to hear that our attentive team left such a great impression, George! We regret, however, that other details of your stay fell short of expectations and we wish we had the chance to address your concerns directly. Complete satisfaction is always our goal and we hope you’ll visit us in the future so we can offer you the exceptional experience for which we’re known.
I arrived to check in at 2:36. I was told (with arms folded) that we could not check in until 4:00 p.m. We went downtown to enjoy Memphis. We got back to the hotel at a little after 6:00 p.m. When we went to check in, we discovered that due to the weather, many rooms could not accommodate, and we did not have a room for the evening. I understand that things happen, but they knew this at 2:36. We would have had a 3 1/2 hour jump on our hotel search. We wound up staying at a Super 8 in Mississippi. The hotel staff did ZERO to help us find a place. This was a Christmas gift for my husband who wanted to get away but is not really good with travel snafus. It was a quick trip and wound up being a disaster. Again, I know that things happen beyond control, but there was no ounce of empathy, support, or proactive measures on behalf of your staff. I will NEVER recommend the hotel to anyone.
We sincerely regret, Lyla, that your stay was affected by the challenges we faced because of the unseasonable cold weather, and we apologize for your frustration. Our team worked to manage the situation as smoothly as possible, though we understand that there is room for improvement and we will learn from your feedback. Thank you, thank you very much for sharing your comments.
Thank you, thank you very much for taking a moment to leave us this five-star rating, Richard! We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!