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DoubleTree by Hilton Hotel Memphis

3.5 out of 5.0
Overview Reviews Amenities & Policies
5069 Sanderlin Ave, Memphis, TN
1-844-663-2269
3.8
out of 5
Average Guest Review
See all 51 reviews
Room cleanliness 3.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

The staff was incredible...from the front desk, to the hospitality, to the housekeeping staff. Everyone was so friendly and helpful...we were taken care of very well. I would definitely recommend this hotel!!

I liked the location out of town yet not to secluded. Bed was amazing great shower, staff were friendly and helpful. Breakfast was great and slept good, no trouble getting taxi to and from hotel. No major issues, amazed at the ease of the app and the check in. Will for sure stay again I work at the courtyard by Marriott in Paducah KY and I admire your cleanliness and friendliness

Clean room, inside pool and nice staff, good price for a night stay

This hotel was very nice and not overpriced for the room we had. I paid a little extra to get a junior suite for the family with 2 kids 10 and 8.. the room was spacious and had king bed and fold out couch for kids. Plenty of moving around room for a family and didn’t have to walk between two feet from bed to tv like a lot of hotels. I prefer to not be stepping over each other if possible and it was around 30.00 dollars for that room per night. The location is great lots of retail and restaurants in walking or short drive distance. The staff was very polite I don’t get to bent out of shape over hotel staff anyways unless it’s real bad. They were great though. But.. only thing is I looked at 15 hotels in that area and tried to find one with indoor pool and larger rooms. So this was the only one that had a “indoor” pool!!. It said indoor pool and then it said outdoor pool in the description. Very plainly written as both. Not indoor/outdoor or anything. Well the pool is one pool that is half in side and half out side were you have to swim under the wall to get outside.. it was not even heated much less a true indoor pool!! Then the desk ladies didn’t know for sure if it supposed to be or not. Be aware of this if you looking for pool for kids to kill a little time in if it’s not swimming weather this pool was basically a outdoor pool with half of it inside!. I was very upset about that and they didn’t really seem to care. Other then that it’s A+ hotel for the money!

Good experience. Cleaned room. My kids enjoyed the welcome cookies.

It's a nice hotel. But no free breakfast as said on line. Not even coffee.Room did not get clean. Had to ask for towels.

Stayed here while visiting Memphis for a weekend. Kevin at the front desk was very nice and helpful. Room was clean. The hotel was in a nice area and felt safe staying here. There's a lot of restaurants close by. Was in a good location, easy to find and easy access to main road to get anywhere.

Reception staff not friendly. Our room bed had a metal bar protruding underneath and hurt my daughter's leg every time she gets out of bed. Highlighted to the manager this morning 31May and he takes it lightly and apologise. At least he could have immediately called their engineering people to look into it before other people gets hurt. Room 413.

Overall, the hotel was great, clean, great setvice. However, the free WiFi didn't work at all, so we had no choice but to upgrade even to open a browser on the laptop. The fridge did not have a mini freezer in it. This was our babymoon trip. We only wanted a hotel with an indoor pool, apparently, it's out of service. We got our parking fee waived, but I feel like it wasnt enough to make up for it. Forwe wiuld have never booked this hotel if we knew the pool was not available. I was really looking forward to a nice swim.

Courtesies were good and everyone was very cordial.

Stayed there for one night in memphis and it was perfect for my needs comfortable bed, good internet and right across the street from a terrific restaurant called Napa Cafe where the food and wine were terrific. Will stay here every time I'm back

The staff at this hotel were so personable and made sure we were comfortable. The shuttle service is fantastic. I highly recommend this hotel for the location and price. Within walking distance of restaurants, stores, salons.

Great staff.... Clean rooms... Wallpaper needed a little attention... And shower nozzle needed tightening but over very good! Has refrigerator and microwave...

Great! Love staff. Comfortable stay. I would totally come back.

Sanderlin Ave Memphis TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in East Memphis within 2 miles (3 km) of Theatre Memphis, DoubleTree by Hilton Hotel Memphis is within a few miles (5 km) of Memphis Botanic Gardens- Hardin Hall. This 264-room, 3.5-star hotel has an outdoor pool along with an indoor pool and a 24-hour fitness center.


Dining

In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a lobby lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a coffee maker.


Property features

DoubleTree by Hilton Hotel Memphis features an indoor pool, an outdoor pool, and a 24-hour fitness center. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 3
$117* Per night/room Nov 3 - Nov 4

Deluxe room with king bed

King 1 | Sleeps 3

King Executive

King 1 | Sleeps 3

Junior Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Suite, 1 King Bed (Parlor)

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Memphis

Everyone (13) Business (8) Couples (9) Family (13) Other (4) Friends (5)
5
Everyone

By on Oct 19, 2019

5
Everyone

By on Sep 29, 2019

Review comment responded on Oct 2, 2019

Thank You for choosing the Doubletree Memphis for your lodging needs.

5
Partner Couples Families

The staff was incredible...from the front desk, to the hospitality, to the housekeeping staff. Everyone was so friendly and helpful...we were taken care of very well. I would definitely recommend this hotel!!

By on May 27, 2019

Review comment responded on Jun 2, 2019

Thank you for choosing the Doubletree Memphis for your lodging needs.

3
Everyone

By on May 13, 2019

Review comment responded on May 20, 2019

Thank you for choosing the Doubletree Memphis for your lodging needs

5
Partner Couples

I liked the location out of town yet not to secluded. Bed was amazing great shower, staff were friendly and helpful. Breakfast was great and slept good, no trouble getting taxi to and from hotel. No major issues, amazed at the ease of the app and the check in. Will for sure stay again I work at the courtyard by Marriott in Paducah KY and I admire your cleanliness and friendliness

By on May 4, 2019

Review comment responded on May 11, 2019

Thank you for choosing the Doubletree Memphis for your lodging needs

5
Everyone

By on Mar 26, 2019

Review comment responded on Apr 1, 2019

Thank you for choosing the Doubletree Memphis for your lodging needs. We look forward to serving you in the near future.

5
Families

Clean room, inside pool and nice staff, good price for a night stay

By on Mar 25, 2019

Review comment responded on Mar 25, 2019

Thank You for sharing your comments and choosing the Doubletree Memphis for your lodging needs.

5
Everyone

By on Feb 18, 2019

Review comment responded on Apr 1, 2019

Thank you for choosing the Doubletree Memphis for your lodging needs. We look forward to serving you in the near future.

3
Everyone

By on Feb 18, 2019

Review comment responded on Apr 1, 2019

Thank you for choosing the Doubletree Memphis for your lodging needs.

3
Everyone

This hotel was very nice and not overpriced for the room we had. I paid a little extra to get a junior suite for the family with 2 kids 10 and 8.. the room was spacious and had king bed and fold out couch for kids. Plenty of moving around room for a family and didn’t have to walk between two feet from bed to tv like a lot of hotels. I prefer to not be stepping over each other if possible and it was around 30.00 dollars for that room per night. The location is great lots of retail and restaurants in walking or short drive distance. The staff was very polite I don’t get to bent out of shape over hotel staff anyways unless it’s real bad. They were great though. But.. only thing is I looked at 15 hotels in that area and tried to find one with indoor pool and larger rooms. So this was the only one that had a “indoor” pool!!. It said indoor pool and then it said outdoor pool in the description. Very plainly written as both. Not indoor/outdoor or anything. Well the pool is one pool that is half in side and half out side were you have to swim under the wall to get outside.. it was not even heated much less a true indoor pool!! Then the desk ladies didn’t know for sure if it supposed to be or not. Be aware of this if you looking for pool for kids to kill a little time in if it’s not swimming weather this pool was basically a outdoor pool with half of it inside!. I was very upset about that and they didn’t really seem to care. Other then that it’s A+ hotel for the money!

By , from East Memphis, TN on Nov 12, 2018

Review comment responded on Nov 13, 2018

Thank you for choosing the Doubletree Memphis. We apologize for disappointing you and your family with the pool not being heated as advertised. Thank you for choosing the Hilton Family of Hotel for your lodging needs and we look forward to serving you soon!

DoubleTree by Hilton Hotel Memphis

5069 Sanderlin Ave, Memphis, TN 38117
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