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Recent guest reviews

Great hotel and the staff was excellent and extremely friendly!

The pool was beautiful. Location was a little rough. And COVID didn’t allow for room cleaning.

Good location. Friendly staff. Clean and comfortable room.

Big rooms. Only negative It was a little scary to walk outside of hotel. We thought we can walk to Beale street but Decided not too

Minuses: For the room I was in, the bathroom had an odd design that seemed to be caught between coolness and accessibility. For example, the alcoves for sink and shower seemed too narrow for a wheelchair, and the sink was by the same token too tall. The hotel also is missing a few amenities such as room service. The view is nothing special – although that is more Memphis’s fault than the hotel’s. Pluses: Great design throughout the hotel. The staff were friendly and very accommodating. The pool area was spectacular. Other reviews seemed not to like that there was an extra charge for parking.. However, I found the setup very convenient with the unlimited entrances and exits to the parking garage using your room keycard. The attached restaurant is under the same roof and literally only a few steps from the lobby. I’ve had to walk longer to get to the restaurant within the same building. The food is quite good. Most of the tourist attractions for downtown Memphis are reachable via a short (~10 minute) walk.

The rooms are really clean and the staff is very nice!! Really close to everything that downtown has to offer! Great Great Great! Will be staying there in the future!!

The staff was nice and it's relatively close to Beall Street sorta. At night can be a little sketchy. Definitely wouldn't walk it alone at night. In hindsight I'd stay closer. Rooms facing the pool lack ANY privacy. If you stand in the corridor you can look direcrly into the bathroom of the adjacent room. Yikes! Almost all of the buildings surrounding this hotel are abandoned and run down so the views facing the street aren't that great. The restaurant next door (3rd St) is decent but service is ...........extremely slow. EXTREMELY slow and we were in no hurry at all. I enjoyed that it was quiet but I would not stay here again. The location isn't appealing and the room layout is strange,

Check in clerk was extremely rude when asked a question regarding additional fees. She picked her computer screen up and turned it around to show me the fee break down rather than answering the question asked. No hair dryer in the room. Called the desk at 7:00 A.M. to be told it would be after 9:00 A.M. before they could get me one.

Loved the retro style they had going! Pool area is very fun. Staff was extremely friendly. Overall wonderful stay. Will return.

Only stayed 1 night, but will definitely be back. Great hotel, staff and location. Pool area was really nice, but did not get a chance to actually use it.

Staff was awesome, rooms super nice and clean and ambience enjoyable. Great location as well. The diner wasn't open yet but it will be a wonderful addition.

New, lobby was really nice and the location was perfect walking dust to everything we wanted to see.

Helpful staff and great room — we stayed here and walked to the Orpheum.

N B.B. King Blvd Memphis TN

Hotel highlights

  • Walking distance to Beale Street and FedEx Forum
  • Free WiFi in rooms and public areas
  • 24-hour health club
  • 24-hour business center

Located in Downtown Memphis, Hotel Indigo Memphis Downtown is within a 10-minute walk of popular sights such as Beale Street and AutoZone Park. This 118-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour health club, free in-room WiFi, and a 24-hour business center.


Rooms

The 118 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. 43-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Rooms also include desks.


Property features

At Hotel Indigo Memphis Downtown, guests have access to a 24-hour health club, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 20.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a seasonal outdoor pool, a computer station, and a TV in a common area.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Hotel Indigo Memphis Downtown

Everyone (8) Couples (5) Family (5)
5
Friends

Great hotel and the staff was excellent and extremely friendly!

By , from Chicago on Sep 12, 2020

Review comment responded on Sep 12, 2020

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Family Partner Couples

The pool was beautiful. Location was a little rough. And COVID didn’t allow for room cleaning.

By on May 24, 2020

Review comment responded on May 25, 2020

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5
Everyone

By on May 16, 2020

Review comment responded on May 19, 2020

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5
Family

Good location. Friendly staff. Clean and comfortable room.

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

We appreciate your feedback! Please come back soon!

5
Friends

Big rooms. Only negative It was a little scary to walk outside of hotel. We thought we can walk to Beale street but Decided not too

By on Dec 29, 2019

Review comment responded on Dec 29, 2019

Thank you for your feedback. We hope to see you again soon!

5
Everyone

By on Dec 21, 2019

Review comment responded on Dec 21, 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Everyone

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

Thank you for staying with us! We appreciate your feedback.

5
Everyone

By on Nov 25, 2019

Review comment responded on Nov 25, 2019

Thank you for the 5 STAR rating!

3
Family with small children Business Business Family

Minuses: For the room I was in, the bathroom had an odd design that seemed to be caught between coolness and accessibility. For example, the alcoves for sink and shower seemed too narrow for a wheelchair, and the sink was by the same token too tall. The hotel also is missing a few amenities such as room service. The view is nothing special – although that is more Memphis’s fault than the hotel’s. Pluses: Great design throughout the hotel. The staff were friendly and very accommodating. The pool area was spectacular. Other reviews seemed not to like that there was an extra charge for parking.. However, I found the setup very convenient with the unlimited entrances and exits to the parking garage using your room keycard. The attached restaurant is under the same roof and literally only a few steps from the lobby. I’ve had to walk longer to get to the restaurant within the same building. The food is quite good. Most of the tourist attractions for downtown Memphis are reachable via a short (~10 minute) walk.

By on Nov 24, 2019

Review comment responded on Nov 24, 2019

We appreciate your feedback as it helps us to understand what are we doing well and what can we improved upon. We will make sure to share your comments with our team.

5
Partner Couples

The rooms are really clean and the staff is very nice!! Really close to everything that downtown has to offer! Great Great Great! Will be staying there in the future!!

By on Nov 18, 2019

Review comment responded on Nov 18, 2019

Thank you so much for taking the time to share your feedback with us!

Hotel Indigo Memphis Downtown

22 N B.B. King Blvd, Memphis, TN 38103
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