First morning we had no hot water in the shower. I mentioned it to front desk on way out the door and "they said they knew"...that's it.... a pleasant apology would have been the least I expected...some sort of discount on the room for that night should have been provided.
Need coffee. Machine doesn't work.
It was clean and I loved being able to park inside the parking garage that is attached TO the hotel. This means no walking outside ! Yay! The front desk staff were kind and helpful. I only wish there was food room- service, but having a diner/bar right downstairs helps. Loved it !
The view of the bridge that I could see from my room was magnificent. The staff was very friendly and polite. I would love to stay there again.
Close to Beale St
Cool retro vibe..... Clean, comfy beds.......nicely decorated rooms with nice shower.....walking distance to restaurants and Beale St. Great pool area! Would stay here again
Lounging area around pool was clean and pleasant. The turf is a great touch. I would have liked if room came with a few more things like a robe, blankets, glasses
Good location, easy to walk to most venues. The staff were very welcoming.
Fabulous hotel in downtown Memphis.
I actually enjoyed the location.
Nice property. Great location. Only negative elevators are very small and at times only 1 was operating making the wait long.
Very cool place
The room wasn't clean, there's stain on the chair, ripped towel, used coffee/tea left in the coffee machine, bedsheet didn't look like it was made, hallway carpet not clean. Lastly, it's noisy the whole night until early morning, which is not the hotel's fault, but perhaps the rooms can have thicker wall ?
The hotel was just ok. It definitely did not live up to expectations. I was really disappointed in the cleanliness of the room itself. I found random hair in the bed and different areas of the room. The bathroom shower and sink looked like it was half cleaned. You could still see red rings around certain areas that a simple deep clean would eliminated. The bed was comfortable and the staff were friendly.
The elevators both broke down , but were repaired reasonably fast . My tv remote was missing batteries, then had to get maintenance to restart, reset the tv and satellite . There were several minor issues that shouldn’t be a problem in this nice of a hotel . Over all it was ok . The staff was very nice and fixed the problems with the room .
Located in Downtown Memphis, Hotel Indigo Memphis Downtown, an IHG Hotel is adjacent to Mississippi River and within a 10-minute walk of other popular attractions like Beale Street. This 118-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.
The 118 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. 43-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Rooms also include desks.
At Hotel Indigo Memphis Downtown, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 22.00 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, a computer station, and a TV in a common area.
First morning we had no hot water in the shower. I mentioned it to front desk on way out the door and "they said they knew"...that's it.... a pleasant apology would have been the least I expected...some sort of discount on the room for that night should have been provided.
Need coffee. Machine doesn't work.
Thank you for staying with us and sharing your experience. We apologize that your coffee machine in the room was not working and thank you so much for bringing this to our attention so we can correct this issue.
It was clean and I loved being able to park inside the parking garage that is attached TO the hotel. This means no walking outside ! Yay! The front desk staff were kind and helpful. I only wish there was food room- service, but having a diner/bar right downstairs helps. Loved it !
Thank you so much for staying with us and sharing your experience. We sincerely appreciate you and hope to welcome you back again.
The view of the bridge that I could see from my room was magnificent. The staff was very friendly and polite. I would love to stay there again.
Thank you for staying with us and taking time to share your experience. We are thrilled you enjoyed your visit and hope to welcome you back again soon.
Close to Beale St
Thank you for staying with us and sharing your experince by rating our hotel.
Cool retro vibe..... Clean, comfy beds.......nicely decorated rooms with nice shower.....walking distance to restaurants and Beale St. Great pool area! Would stay here again
Thank you so much for staying with us and sharing your experience. We are so happy that you enjoyed the vibe and decor as well as the location. We hope to welcome you back again soon.
Lounging area around pool was clean and pleasant. The turf is a great touch. I would have liked if room came with a few more things like a robe, blankets, glasses
Thank you so much for staying with us and sharing your experience. We are so happy that you enjoyed the vibe and pool. Your feedback is appreciated. We hope to welcome you back again soon.
Good location, easy to walk to most venues. The staff were very welcoming.
Thank you so much for staying with us and sharing your experience. We are so happy that you enjoyed our vibe and staff, as well as the location. We hope to welcome you back again soon.
Thank you for staying with us and sharing your experience. We are so sorry about the hot water issue and we had someone come work on it immediately when it was brought to our attention. We apologize our staff was not more apologetic. Thank you for your understanding. We hope you will come again and give us another try.