Extended Stay America Suites Memphis Germantown West

Hotel in Memphis with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Kitchen
Pet friendly
Breakfast included
24/7 front desk
Parking included
Laundry

Explore the area

6325 N Quail Hollow Rd, Memphis, TN, 38120

Place, Baptist Memorial Hospital-Memphis
‪5 min drive‬
Place, Memphis Botanic Garden
‪9 min drive‬
Place, University of Memphis
‪10 min drive‬
Airport, Memphis, TN (MEM-Memphis Intl.)
‪18 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Studio, 1 Queen Bed, Non Smoking

Excellent

Sleeps 2
1 Queen Bed

Studio, 2 Double Beds, Non Smoking

Very good

Sleeps 4
2 Double Beds

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Accessible, Non Smoking

Good

Sleeps 2
1 Queen Bed

About the neighborhood

Memphis

Extended Stay America Suites Memphis Germantown West places you within 2 miles (3 km) of Lichterman Nature Center and Opera Memphis. This 104-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

Baptist Memorial Hospital-Memphis - 5 min drive - 2.3 miles
Memphis Botanic Garden - 9 min drive - 5.1 miles
Shelby Farms Visitor Center - 9 min drive - 5.5 miles
University of Memphis - 10 min drive - 6.0 miles
Graceland - 20 min drive - 15.1 miles

Getting around

Memphis Central Station - 21 min drive
Memphis International Airport (MEM) - 16 min drive

Restaurants

‪Chick-fil-A - ‬8 min walk
‪Panda Express - ‬16 min walk
‪McDonald's - ‬3 min drive
‪Central BBQ Poplar - ‬9 min walk
‪Seasons 52 - ‬12 min walk

About this property

Extended Stay America Suites Memphis Germantown West

Hotel in Memphis with free breakfast and a 24-hour front desk

At Extended Stay America Suites Memphis Germantown West, guests have access to free WiFi in public areas, coffee in a common area, and free newspapers. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a vending machine.

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Kitchens, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.

Similar properties

Breakfast included
Pet friendly
Free WiFi
Air conditioning

$85 nightly

Nov 21 - Nov 22

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
Coffee and tea in common areas

Family friendly

In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine

Guest services

Housekeeping (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)

3 floors
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Kitchen
Microwave
Refrigerator
Stovetop

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25.00 per pet, per night (maximum USD 150 per stay)
2 total pets
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are exempt from fees
Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-midnight
Check-out: 11 AM

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Extended Stay America Memphis Quail Hollow

Extended Stay America Quail Hollow

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Extended Stay America Quail Hollow Hotel Memphis

Extended Stay America Memphis Germantown West Hotel

Extended Stay America Germantown West Hotel

Extended Stay America Memphis Germantown West

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Memphis Extended Stay America - Memphis - Germantown West Hotel

Extended Stay America Memphis Quail Hollow

Extended Stay America Memphis Germantown West Hotel

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Hotel Extended Stay America - Memphis - Germantown West

Extended Stay America - Memphis - Germantown West Memphis

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Extended Stay America Suites Memphis Germantown West Memphis

Frequently asked questions

Is free cancellation available at Extended Stay America Suites Memphis Germantown West?

Extended Stay America Suites Memphis Germantown West provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Extended Stay America Suites Memphis Germantown West?

This hotel is located in Memphis, close to Memphis Botanic Garden, TPC Southwind, and Dixon Gallery and Gardens. You'll also find Lichterman Nature Center and Opera Memphis within a short drive.

Is parking available on site at Extended Stay America Suites Memphis Germantown West?

Yes, self parking is offered for free at the hotel.

Does Extended Stay America Suites Memphis Germantown West feature a casino?

No, Extended Stay America Suites Memphis Germantown West doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Memphis Germantown West?

No, there is no indoor pool at this hotel.

Is Extended Stay America Suites Memphis Germantown West a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as free breakfast and a 24-hour front desk.

Does Extended Stay America Suites Memphis Germantown West have a hot tub?

No, there isn't a spa tub at this hotel.

Does Extended Stay America Suites Memphis Germantown West feature a restaurant that includes a breakfast menu?

Extended Stay America Suites Memphis Germantown West offers free on-the-go breakfast each morning though there is no restaurant.

Does Extended Stay America Suites Memphis Germantown West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Extended Stay America Suites Memphis Germantown West for a fee of USD 25.00 per pet, per night.

Does Extended Stay America Suites Memphis Germantown West have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Extended Stay America Suites Memphis Germantown West?

The closest major airport to Extended Stay America Suites Memphis Germantown West is Memphis International Airport (MEM), which is 12.1 mi away (16 minutes by car).

Are there rooms with balconies at Extended Stay America Suites Memphis Germantown West?

No, there aren't any guestrooms with balconies at Extended Stay America Suites Memphis Germantown West.

Extended Stay America Suites Memphis Germantown West Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Patricia

Aug 13, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Shamaria

Traveled with family

Jul 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was AMAZING and Derick was always cleaning and making all areas smell so good!! Would stay again

Stayed 1 night in Jul 2025

10/10 Excellent

Martwain

Jul 26, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Traveled with family

Jul 22, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel had talked with me about my reservation earlier that day but since we didn't arrive until after midnight, they cancelled my room and charged my card. I was so irate and confused and No refund.

Stayed 2 nights in Jul 2025

4/10 Poor

Barrett

Jul 21, 2025

Disliked: Staff & service, property conditions & facilities

Rip Off - no room by Extended Stay

Water damage to rooms left me without a place to stay. That can happen. The problem is that my pre-paid reservation has still not been refunded. I took a photo of the computer screen at the front desk showing they had cancelled my room. I sent this to a Hotels.com supervisor via their Chat feature. They said that this wasn’t sufficient because it’s on the hotel’s internal system - no kidding! Hotels.com says the hotel requires a written inquiry from them and then they confirm the room was unavailable. Well, this was supposedly done when I was live chatting but nothing has happened. The hotel is almost impossible to contact as they don’t answer the phone. How many days does it take for these two organizations to communicate and process the refund? Or maybe they just want to charge for service they failed to render.

Stayed 1 night in Jul 2025

10/10 Excellent

Destiny

Jul 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

6/10 Okay

virgil

Jul 20, 2025

My stay

Quick stay wasn’t pleased

Stayed 1 night in Jul 2025

10/10 Excellent

Marvin

Jul 20, 2025

Stayed 1 night in Jul 2025

6/10 Okay

Rahul, Jacksonville

Jul 18, 2025

Won’t go again in this location..!!!

Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Jul 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, nice staff. Ms. Deborah was very nice, friendly, and welcoming

Stayed 1 night in Jul 2025

10/10 Excellent

Clifton

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the hotel

Love the staff and the hotel. It's amazing

Stayed 1 night in Jul 2025

10/10 Excellent

Clifton

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love

Its always loving and amazing to be at this hotel.

Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Jul 1, 2025

Lapdog

Stayed 1 night in Jun 2025

6/10 Okay

alexandra

Jul 1, 2025

Stayed 4 nights in Jun 2025

10/10 Excellent

joyce

Jun 30, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Clifton

Traveled with family

Jun 27, 2025

Liked: Cleanliness, staff & service, room comfort

The hotel was wonderful

Stayed 1 night in Jun 2025

10/10 Excellent

Marlin

Jun 23, 2025

Stayed 1 night in Jun 2025

2/10 Terrible

Stefan

Traveled with family

Jun 19, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We got there late at night around12:30AM after a long and stormy drive. We went into the lobby to check in where there was no clerk. There was no bell or any obvious way to get their attention. My husband clapped his hands loudly to get someone’s attention, the clerk came out and yelled at him saying, “There are people living here you need to be quiet.” Once we got to our room, the bathroom knob was broken and came off in our hand. There was what looked like blood on the wall by the trash can in the bathroom. The shower was difficult to figure out to turn on, get to temperature, and turn off. The TV remote was sticky. I reserved a room with a sofa bed, but there was no sofa bed. The ad states free breakfast which was muffins, granola bars, and coffee. We were talking about staying another night before we got there but did not even want to stay the night at all. I would give 0 stars but can’t. The beds were comfortable though.

Stayed 1 night in Jun 2025

10/10 Excellent

Clifton

Jun 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service was great

I had a great time

Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Traveled with partner

Jun 8, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I don't understand the high rating on this property. If you are a couple or a family I would NOT recommend this hotel. The majority of the patrons are construction workers and truck drivers. The parking lot is full of work vehicles and trucks with trailers. My wife and I checked in around 10:30 PM and there were several men "loitering" in the parking lot. The hotel and rooms are clean, but VERY worn. The shower was very old, the sink was old, the kitchen was worn out. The breakfast an absolute joke. Hot water, coffee, pre-packaged muffins and one granola bar. There was a box of Quaker instand oatmeal that you have to eat from a coffee cup. I would nerver stay at this "hotel" again. I want to say that the staff was extremely nice.

Stayed 1 night in Jun 2025

8/10 Good

Bria

Jun 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

8/10 Good

Virginia

Traveled with family

Jun 1, 2025

Liked: Staff & service, property conditions & facilities, room comfort

The room was not real clean, floor was very dirty, otherwise everything was good.

Stayed 1 night in May 2025

10/10 Excellent

Nicole Skillz

May 29, 2025

Very clean and wonderful people

Stayed 3 nights in May 2025

2/10 Terrible

Tameka

May 13, 2025

Disliked: Staff & service

I called and called tried to cancel to do other dates now I am stuck paying $710 for a room I did not stay in

Stayed 7 nights in Apr 2025

4/10 Poor

Albert

May 6, 2025

Liked: Staff & service

Not much sleep……

Around midnight there were people in the hallway smoking dope and smell came into my room. I turned on the bathroom fan but it only made it worse. Not a good night.

Stayed 1 night in May 2025