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Embassy Suites by Hilton Memphis East Germantown Area

Property class: 3.5

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

A multi-level hotel lobby with a central open space, seating areas, and a ceiling with string lights.
A modern hotel entrance with a large glass door, a black metal light fixture, and a brick-paved area with potted plants.
A modern hotel lobby with a dining area, seating, and a staircase leading to an upper floor.
An indoor swimming pool with lounge chairs and potted plants.
A bar area with multiple shelves of liquor bottles and glasses, wooden chairs, and tables arranged for dining.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪16 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪19 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Conference Suite, 1 King Bed

A conference room with a wooden table, black chairs, a teal accent wall, and abstract artwork.

Conference Suite, 1 King Bed

  • 256 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a lamp, and a chair.

Suite, 1 King Bed, Accessible, Bathtub

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

A hotel room with a wooden desk, a black chair, a round mirror, and a framed abstract artwork on the wall.

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

A hotel room with a bed, a sofa, a lamp, and a chair.

Suite, 1 King Bed, Accessible (Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A modern living room with a gray sofa, a white dining table, and a floor lamp.

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(65 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two single beds, a wooden desk, a chair, a lamp, and two framed pictures on the wall.

Suite, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(44 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

A modern hotel room with a wooden desk, a grey sofa, a round ottoman, a TV, and a framed artwork on the wall.

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

DOUBLE KING SIZE BED

  • Sleeps 4

Family Suite-2 Bedroom/2 Bath-1 King/2 Dbls

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Room STANDARD

  • Sleeps 10

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About the neighborhood

Memphis

Embassy Suites by Hilton Memphis East Germantown Area places you within a 10-minute drive of popular sights such as Memphis Botanic Garden and University of Memphis. This 220-room, 3.5-star hotel welcomes guests with free breakfast, an indoor pool, and a gym.

What's nearby

  • Lichterman Nature Center - 16 min walk - 0.9 miles
  • Wolbrecht Tennis Center - 19 min walk - 1.0 mile
  • The Crystal Shrine Grotto - 3 min drive - 1.8 miles
  • University of Memphis - 11 min drive - 5.3 miles
  • Memphis Zoo - 16 min drive - 12.0 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Red Pier - ‬9 min walk
  • ‪The Lobby Bar - ‬15 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Guests of Embassy Suites by Hilton Memphis East Germantown Area have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 10 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and express check-out.
Guests can expect WiFi and 55-inch LCD TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,609 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Grissini's

Things to do

  • Gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 25 per night

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Memphis East Germantown Area?

Embassy Suites by Hilton Memphis East Germantown Area provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Memphis East Germantown Area?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Memphis East Germantown Area on Oct 18, 2026 start from $195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Embassy Suites by Hilton Memphis East Germantown Area?

This hotel is located in Memphis within a short 15-minute walk of Lichterman Nature Center. You'll also find Memphis Botanic Garden and Audubon Park within a short drive.

Does Embassy Suites by Hilton Memphis East Germantown Area feature a casino on the premises?

No, Embassy Suites by Hilton Memphis East Germantown Area doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Memphis East Germantown Area?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Does Embassy Suites by Hilton Memphis East Germantown Area have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Memphis East Germantown Area serves free cooked-to-order breakfasts at Grissini's each morning.

Will Embassy Suites by Hilton Memphis East Germantown Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Memphis East Germantown Area for a fee of USD 75 per accommodation, per stay.

How close is the airport from Embassy Suites by Hilton Memphis East Germantown Area?

The closest major airport to Embassy Suites by Hilton Memphis East Germantown Area is Memphis International Airport (MEM), which is 11.7 mi away (15 minutes by car).

Does Embassy Suites by Hilton Memphis East Germantown Area have a wedding venue on site?

There are wedding services available at Embassy Suites by Hilton Memphis East Germantown Area if that's in your vacation plans.

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 450 reviews
Rating 8 - Good. 70 out of 450 reviews
Rating 6 - Okay. 52 out of 450 reviews
Rating 4 - Poor. 25 out of 450 reviews
Rating 2 - Terrible. 23 out of 450 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean the staff was very nice and the breakfast was very good. Parking was ok but you have to pay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Juakena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Staff was friendly. Kids enjoyed the pool and adults enjoyed complimentary happy hour. Room wasn't ready, but staff was very pleasant which made the wait more bearable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and pleasant. The breakfast was great!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Camery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful, nice hotel, the stuff was nice, & it was very convenient for our trip.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Brittani or dell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Breakfast was good. Unable to try the pool as it was packed! Room was not very clean but it was a nice large room. Overall a nice hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jimmie

Liked: Cleanliness
Parking safe , Breakfast hot and fresh
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, comfortable stay, great location- close proximity to Downtown Memphis and Cardova.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were very cordial. The suite was clean with nice amenities. The furnishing was well appointed. I would definitely stay at this Embassy Suites again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities
Very clean great breakfast
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Nakita

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean room, friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Devonda

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here a lot due to Doctor's appointments. And everytime i come the staff goes above and beyond to make sure I'm comfortable. The dinning options are great, breakfast is really good also....
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Carmen

Liked: Cleanliness
Excellent room, staff very friendly. Breakfast left a lot to be desired.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Dazja

Disliked: Amenities, property conditions & facilities
250 deposit to stay in here is just ridiculous! The elevator is very out dated. Room smelled like bleach.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the staff were friendly
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot spots are not good for big vehicles or mid-size vehicles .its hard to get in or out of you car ,just to close to the next car on both sides.its probably something that will be never corrected. Other than that ,its the only place I will be staying when im in Memphis.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Deandre

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always friendly, the place is clean and breakfast is great!
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Izudin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and staff are great. The carpet in the room we stayed in could use some cleaning. The next morning, restrooms in the lobby (both men's and women's) were clogged and unusable. That's not something you would expect in a hotel you pay over $300 per night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Really good room no complaints. Great shower.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jordan

Liked: Staff & service, property conditions & facilities
Great area wonderful time great staff
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Juhelia

Liked: Cleanliness, staff & service, amenities
The room was spacious, staff friendly, and the daily breakfast was delicious with omelette station. Great for my family.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor in the hotel, the amenities were good as well!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Joseph

Liked: Cleanliness
Clean rooms, and nice staff. Enjoyed free breakfast, The cook on the grill was awesome. Only bad experience was elevator availability and parking.
Stayed 2 nights in Feb 2026

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