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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Hotel in Memphis with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Pool
Free daily cooked-to-order breakfast
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Laundry
  • Gym

Explore the area

View in a map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Place, Baptist Memorial Hospital-Memphis
    ‪4 min drive‬
  • Place, Memphis Botanic Garden
    ‪8 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Conference Suite, 1 King Bed

  • 256 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Breakfast included
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The price is $107
Nov 9 - Nov 10
Total with taxes and fees
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About the neighborhood

Memphis

Located within a mile (2 km) of Lichterman Nature Center, Embassy Suites by Hilton Memphis East Germantown Area is within 3 miles (5 km) of Opera Memphis. This 220-room, 3.5-star hotel has conveniences like free breakfast, a restaurant, and a gym.

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 1.8 miles
  • Memphis Botanic Garden - 8 min drive - 4.6 miles
  • Shelby Farms Visitor Center - 8 min drive - 5.1 miles
  • University of Memphis - 9 min drive - 5.5 miles
  • Graceland - 19 min drive - 14.6 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Central BBQ Poplar - ‬6 min walk
  • ‪Red Koi Japanese Cuisine - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel in Memphis with free breakfast and a fitness center
Guests of Embassy Suites by Hilton Memphis East Germantown Area enjoy a gym, WiFi in public areas, and meeting rooms. Self parking is offered for USD 10 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and a computer station.
Guests can expect WiFi, wired internet, and 55-inch LCD TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Memphis Vitality Hotel
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  • Parking included
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Oct 15 - Oct 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Grissini's

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Memphis East Germantown Area?

Embassy Suites by Hilton Memphis East Germantown Area provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see near Embassy Suites by Hilton Memphis East Germantown Area?

This hotel is located in Memphis within a short 15-minute walk of Lichterman Nature Center. You'll also find Memphis Botanic Garden and Dixon Gallery and Gardens within a short drive.

Is parking available on site at Embassy Suites by Hilton Memphis East Germantown Area?

Yes, uncovered parking is offered for USD 10 per day. Though parking is available on request, accessible parking and electric car charging are also available.

Does Embassy Suites by Hilton Memphis East Germantown Area feature a casino on the premises?

No, Embassy Suites by Hilton Memphis East Germantown Area doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Memphis East Germantown Area?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Embassy Suites by Hilton Memphis East Germantown Area?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Memphis East Germantown Area?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Memphis East Germantown Area have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Memphis East Germantown Area serves free cooked-to-order breakfasts at Grissini's each morning.

Will Embassy Suites by Hilton Memphis East Germantown Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Memphis East Germantown Area for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Memphis East Germantown Area have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Embassy Suites by Hilton Memphis East Germantown Area?

The closest major airport to Embassy Suites by Hilton Memphis East Germantown Area is Memphis International Airport (MEM), which is 11.7 mi away (15 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton Memphis East Germantown Area?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Memphis East Germantown Area.

Does Embassy Suites by Hilton Memphis East Germantown Area have a wedding venue on site?

There are wedding services available at Embassy Suites by Hilton Memphis East Germantown Area if that's in your vacation plans.

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 306 reviews
Rating 8 - Good. 51 out of 306 reviews
Rating 6 - Okay. 36 out of 306 reviews
Rating 4 - Poor. 12 out of 306 reviews
Rating 2 - Terrible. 15 out of 306 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

TIFANY

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 3 nights in Aug 2025

8/10 Good

Frank J

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice exactly as expected
Stayed 1 night in Jun 2025

6/10 Okay

Bernard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at the embassy. The breakfast was great and the room was clean. But there was a unexplained $20 charge on my card
Stayed 2 nights in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the spacious room and mini fridge and microwave. I would prefer a Kurtis. The coffee maker didn’t work and made a mess. Coffee in room is very important to me.
Stayed 1 night in Jul 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

I had a service dog and they were great, they had a great breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

We enjoyed our stay.
Stayed 1 night in Jul 2025

8/10 Good

Peggy

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Paige

Stayed 1 night in Jul 2025

10/10 Excellent

Yashi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Jul 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark, TUSCALOOSA

Liked: Cleanliness, property conditions & facilities
Best hotel breakfast option ever.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value,, Comfortable Stay

Overall, our stay was good. We've stayed at other Embassy so the evening reception was fair compared to others. They use disposable plates and plastic ware at breakfast. Their omelets are smaller than other Embassy Suites and the choices on the breakfast bar are good not just as plentiful as others. This may be due to the economy, so this may be the new norm for Embassy Suites. The pool space was good. It closed an hour early each night. The people were friendly and we would stay here again!
Stayed 2 nights in Jun 2025

8/10 Good

Bianca

Stayed 1 night in Jun 2025

10/10 Excellent

SHAWNA, WESLEY CHAPEL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lawrence, Matteson

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
There was a lot of human hair in the tub drain, and a lot of human hair in the bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

DeeAndria

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk Staff great
Stayed 1 night in May 2025

6/10 Okay

Walter, Nashville

It was OK, some of the areas weren’t clean. And the breakfast area needed to be more clean as well.
Stayed 1 night in Jun 2025

2/10 Terrible

Barbara

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in 6/13 and checked out 6/13 . The Tv didn't work room had smell in it they charged $10.00 to park it was a$268.00 waste.I wouldn't recommend this hotel to my enemy
Stayed 1 night in Jun 2025

6/10 Okay

Mohammad fawad

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We had several issues with our stay, 2 phones in the room. Neither one worked , we addressed it but it was never resolved, our kids room TV had missing remote control, and would not work without the remote control, it was addressed twice and it wasn’t resolved Many families with kids, their kids were running around the hallways in the main floor, shouting most of our stay ! Some parents were watching them and not doing anything about it!
Stayed 1 night in Jun 2025

6/10 Okay

Monterria

Traveled with family
Liked: Cleanliness, property conditions & facilities
I didn’t like the unexpected fees. I didn’t have extra towels or bedding. The pool closed early.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, staff very friendly, enjoyed the area and everything the hotel had to offer. Unfortunate the pool was not available at the time of our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Christy

Stayed 1 night in May 2025

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