Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Hotel in Memphis with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Exterior
Lobby
Pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis Botanic Garden
    ‪7 min drive‬
  • University of Memphis
    ‪7 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

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Room options

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

Conference Suite, 1 King Bed

  • 256 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll in Shower)

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Memphis

Located within a mile (2 km) of Lichterman Nature Center, Embassy Suites by Hilton Memphis East Germantown Area is within 3 miles (5 km) of Opera Memphis. This 220-room, 3.5-star hotel has conveniences like free breakfast, a restaurant, and a gym.

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 3.2 miles
  • Memphis Botanic Garden - 7 min drive - 4.1 miles
  • University of Memphis - 7 min drive - 4.6 miles
  • Shelby Farms Visitor Center - 9 min drive - 5.5 miles
  • Graceland - 17 min drive - 13.0 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Central BBQ - ‬6 min walk
  • ‪Bog & Barley - ‬4 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel in Memphis with free breakfast and a fitness center
Guests of Embassy Suites by Hilton Memphis East Germantown Area enjoy a gym, WiFi in public areas, and meeting rooms. Self parking is offered for USD 10 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
Guests can expect WiFi, wired internet, and 55-inch LCD TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Frank Grisanti Italian

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Memphis East Germantown Area?

Embassy Suites by Hilton Memphis East Germantown Area provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Memphis East Germantown Area?

As of Mar 25, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Memphis East Germantown Area on Apr 3, 2025 start from $160.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Embassy Suites by Hilton Memphis East Germantown Area?

This hotel is located in Memphis within a short 15-minute walk of Lichterman Nature Center. You'll also find Memphis Botanic Garden and Dixon Gallery and Gardens within a short drive.

Will I be able to park at Embassy Suites by Hilton Memphis East Germantown Area?

Yes, uncovered parking is offered for USD 10 per day. Though parking is available on request, accessible parking and electric car charging are also available.

Does Embassy Suites by Hilton Memphis East Germantown Area feature a casino on the premises?

No, Embassy Suites by Hilton Memphis East Germantown Area doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Memphis East Germantown Area?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Embassy Suites by Hilton Memphis East Germantown Area?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Memphis East Germantown Area?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Memphis East Germantown Area have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Memphis East Germantown Area serves free cooked-to-order breakfasts at Frank Grisanti Italian each morning.

Will Embassy Suites by Hilton Memphis East Germantown Area allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Memphis East Germantown Area for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Memphis East Germantown Area?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Embassy Suites by Hilton Memphis East Germantown Area?

The closest major airport to Embassy Suites by Hilton Memphis East Germantown Area is Memphis International Airport (MEM), which is 11.7 mi away (15 minutes by car).

Can I book a room with a balcony at Embassy Suites by Hilton Memphis East Germantown Area?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Memphis East Germantown Area.

Does Embassy Suites by Hilton Memphis East Germantown Area have a wedding venue on site?

There are wedding services available at Embassy Suites by Hilton Memphis East Germantown Area if that's in your vacation plans.

Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 123 out of 188 reviews
Rating 8 - Good. 32 out of 188 reviews
Rating 6 - Okay. 19 out of 188 reviews
Rating 4 - Poor. 7 out of 188 reviews
Rating 2 - Terrible. 7 out of 188 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

suhail

Liked: Cleanliness, staff & service
Staff at tge front disk were great. George did an exptional service and was very helpfull
Stayed 2 nights in Feb 2025

10/10 Excellent

TeJaun

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Katina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like the breakfast. Dislike not having pull out couch covering
Stayed 1 night in Dec 2024

10/10 Excellent

KimMia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Hotel was amazing even the morning breakfast was good . Thank you for checking me and having an amazing personality and smiling face .
Stayed 1 night in Dec 2024

10/10 Excellent

jason

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sherrellis, Roswell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to have had bedding for sofa bed in the room or asked if needed at Check in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overall the stay was ok for the weekend. It’s not as nice as most embassy suites I’ve stayed at but it wasn’t bad. If I had to I could stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Sethlina

Stayed 3 nights in Nov 2024

10/10 Excellent

Ken

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Kind nice employees. Very helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Disappointed
I paid got for a King and upon arrive found out I had been bumped to a double. It was very frustrating. The hotel said that corporate allowed them to oversell and that they couldn’t give me a new room till the next day. On top of that the I was in was bit clean. There were crumbs in the corners, grease stains on the leather chairs, dirt on the mirrors and the shower gel bottle was completely empty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Peracer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Peracer

Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Allen, Lancaster

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The staff was very nice and friendly. The room accommodations were great except for the situation with the televisions. The staff at the breakfast service was out of sight.
Stayed 7 nights in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property photos feature a hot tub bit apparently that was recently removed during a renovation, which was a bit disappointing. Also, small parking fee is now being added (< $5). Staff courteous and very responsive to questions.
Stayed 1 night in Nov 2024

10/10 Excellent

ANGEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is very clean and comfortable. The room was clean and spacious. The breakfast buffet was very good along with the omelette station. The entire stay was a very pleasant experience. I feel like I should search for Embassy when visiting any state. 🤗
Stayed 3 nights in Nov 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place to stay!.. the dining area could prepare a bit better..particularly for days during peak travel such has holidays.. they continued to run out of items.. other than that it was a good experience.. I would stay there again
Stayed 5 nights in Nov 2024