Staff was very nice and friendly. The pool was nice and big with plenty of chairs. Room was clean but you can see wear use. They need to update paint, blinds and such. Overall it was a nice stay and I enjoyed my stay.
The staff was uniformly friendly, but service in the room was limited to delivery of things like coffee and towels that we requested at the front desk. Food was served in the bar and was reasonably priced, most especially breakfast; the menu was limited, but it came out of the kitchen quickly. The bar staff was especially friendly, and we were remembered one night to the next. Though across Briley Pkwy from the Nashville Airport, we heard no sounds from the airport.
Got billed by hotel and had prepaid through Orbitz. Got charged for night we didn't stay because we could not check in because no power. TV never worked. No service in room for cleaning whole time.
My girlfriend and I liked the proximity from Nashville. We did not like how they were short on staff (like most businesses right now). We were under the impression they had room service, but they did not, so we had to go to the front desk for more towels and toilet paper.
This is my go-to when in Nashville! Highly recommend, the beds are extremely comfortable!
Nice place with friendly people
We always enjoy our stay here!
I like that they have a bar and and a restaurant but they don't do room service
It is not well kept! The Halls are a mess. If you stay any longer than a day or two, you are in for a rude awakening. But the front desk clerks are very pleasant and kind!
The staff was absolutely amazing! The front desk.. Latisha and Sharonda, we’re so friendly and helpful, the best. The bartenders, John, and the others, we’re great, sense of humor, friendly, fast service, couldn’t be nice. great drinks, and food. The cooks were amazing as well. The best breakfast around. The pool area was quiet, definitely off the beaten path. Nothing around, at all.. no stores, only a gas station, but Uber service was fast and to anywhere, or shuttle to airport and town. Everyone went above and beyond. A bit older hotel.. smaller, but cozy. Could use a bit updating in rooms and halls, pool area, but that’s ok. Could and should have some complimentary water bottles in rooms, although there was s a vending machine for sodas and water. The staff made everything the best stay! (Also animal friendly… so I pet All the dogs lol! I’d definitely would get book back here again.
Not a bad place to stay. Bed was comfortable, just wasn’t a fan of the price.
Hidden $ 10 day amenity charge
Very upset with this hotel
The property was not in as good a condition as the photos led me to believe, but I suppose that is to be expected. The high point of our stay was the friendliness of the staff. Everyone was incredibly helpful, cheerful, and welcoming which for me goes a long long way.
There was only one working elevator so lines were long and the ac did not work properly on many floors. Our room was hot the entire stay. Awful
Nice ambience in lobby, spacoius room. The doors & bathtub were kinda beat up. Like maybe they were repurposed. The fruit cup I had for breakfast wasn't fresh.
.
Hotel Preston places you within a 10-minute drive of popular sights such as Wave Country and Opry Mills. This 196-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to noon.
LCD TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Coffee makers, free newspapers, and free long-distance calls are also standard.
At Hotel Preston, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a seasonal outdoor pool, free newspapers, and an ATM.
Staff was very nice and friendly. The pool was nice and big with plenty of chairs. Room was clean but you can see wear use. They need to update paint, blinds and such. Overall it was a nice stay and I enjoyed my stay.
The staff was uniformly friendly, but service in the room was limited to delivery of things like coffee and towels that we requested at the front desk. Food was served in the bar and was reasonably priced, most especially breakfast; the menu was limited, but it came out of the kitchen quickly. The bar staff was especially friendly, and we were remembered one night to the next. Though across Briley Pkwy from the Nashville Airport, we heard no sounds from the airport.
Thank you for your review Samuel. We're delighted to hear you enjoyed your stay. We are still operating off COVID guild-lines, so at the moment extra towels and amenities are available upon request, since housekeeping isn't servicing the stay over rooms. Thank you so much for your feedback. Please come back and see us soon.
Got billed by hotel and had prepaid through Orbitz. Got charged for night we didn't stay because we could not check in because no power. TV never worked. No service in room for cleaning whole time.
My girlfriend and I liked the proximity from Nashville. We did not like how they were short on staff (like most businesses right now). We were under the impression they had room service, but they did not, so we had to go to the front desk for more towels and toilet paper.
We appreciate your response. Yes, unfortunately our hotel is still operation off COVID guidelines. If you're in need of any additional items we can have them delivered if it's during the hours housekeeping is available otherwise we ask for you to come to the desk.
This is my go-to when in Nashville! Highly recommend, the beds are extremely comfortable!
Thank you for your review. I'm delighted that you enjoyed your stay with us.
Nice place with friendly people
Thank you so much for your review! We're so excited to hear you enjoyed your stay with us. Please come back to visit the next time you're in the music city.
We always enjoy our stay here!
Thank you for the great feedback!
I like that they have a bar and and a restaurant but they don't do room service
Thank you for the great feedback!
Thank you for your review. We'll work on correcting the issues mention.