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Tru by Hilton West Memphis, AR

2.5 star property
Hotel in West Memphis with free breakfast and a fitness center

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Photo gallery for Tru by Hilton West Memphis, AR

Lobby sitting area
Indoor pool
Lobby
Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down comforters, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1400 N.18th St., West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪5 min walk‬
  • Place, Horton Park
    ‪10 min walk‬
  • Place, Baptist Memorial Hospital Crittenden
    ‪1 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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Exterior

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7.0 out of 10, Good, 1,003 reviews
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About the neighborhood

West Memphis

Tru by Hilton West Memphis, AR places you within a short walk of Horton Park and within a mile (2 km) of Southland Casino Racing. This 10-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Southland Casino Racing - 5 min walk - 0.3 miles
  • Horton Park - 10 min walk - 0.6 miles
  • Baptist Memorial Hospital Crittenden - 1 min drive - 1.4 miles
  • Willie Mae Rowe Park - 2 min drive - 0.9 miles
  • Graceland - 17 min drive - 17.1 miles

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪The Kitchens - ‬4 min drive
  • ‪Wade-n-Pop's - ‬3 min drive
  • ‪William's Bar-B-Q - ‬3 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Tru by Hilton West Memphis, AR

Hotel in West Memphis with free breakfast and a fitness center
At Tru by Hilton West Memphis, AR, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, coffee/tea in a common area, and an arcade/game room.
50-inch flat-screen TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer free toiletries. Ironing boards, desks, and desk chairs are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
avid hotel West Memphis by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Frequently asked questions

Are free cancellation options available at Tru by Hilton West Memphis, AR?

Tru by Hilton West Memphis, AR offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What is there to do around Tru by Hilton West Memphis, AR?

This hotel is located in West Memphis within a short 11-minute walk of Horton Park. You'll also find Mississippi River and Southland Casino Racing within a short drive.

Is there parking available at Tru by Hilton West Memphis, AR?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton West Memphis, AR have a casino on the premises?

No, Tru by Hilton West Memphis, AR doesn't have a casino.

Will I find an indoor pool at Tru by Hilton West Memphis, AR?

Yes, this hotel has an indoor pool.

Is Tru by Hilton West Memphis, AR good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as an indoor pool.

Does Tru by Hilton West Memphis, AR have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton West Memphis, AR have a restaurant with a breakfast menu?

Tru by Hilton West Memphis, AR offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton West Memphis, AR allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton West Memphis, AR for a fee of USD 50 per accommodation, per stay.

Does Tru by Hilton West Memphis, AR have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Tru by Hilton West Memphis, AR?

The closest major airport to Tru by Hilton West Memphis, AR is Memphis International Airport (MEM), which is 16.1 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Tru by Hilton West Memphis, AR?

No, you won't find guestrooms with balconies at Tru by Hilton West Memphis, AR.

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 378 out of 653 reviews
Rating 8 - Good. 149 out of 653 reviews
Rating 6 - Okay. 65 out of 653 reviews
Rating 4 - Poor. 32 out of 653 reviews
Rating 2 - Terrible. 29 out of 653 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. Fantastic staff. Great breakfast. Walls are a little thin. I could hear the guy next door snoring. Games and a pool table are available to play.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

10/10 Excellent

Melanie, Bells

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and clean. It is also pet-friendly! Even though i read a bad review about it's location, i felt safe there the 2 nights we stayed! I would definitely pick this hotel again!
Such a great weekend get-a-way at the Tru Hotel for the Shinedown concert!
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great in cleanliness inside and amount of grassy areas for dog to run.
Stayed 1 night in Sep 2025

10/10 Excellent

Trenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the interstate. Nice, clean and affordable.
Stayed 1 night in Aug 2025

10/10 Excellent

Rickell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice. It is clean, modern, the thoughtful tech touches in the room are so convenient. The room is very clean, comfortable and just perfect. We slept well, it’s quiet and the AC works amazingly well. The front desk staff was very nice and welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodericka, Mount Pleasant

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole at reception as well as the hotel manager were absolutely fantastic. They provided a warm and inviting experience.
Stayed 2 nights in Aug 2025

4/10 Poor

CAROLE

Business traveler
Stark decor lends to a cold atmosphere. Entire property should have increased daily maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Easy to book. Clean. Friendly staff. Good breakfast. Good internet and TV
Stayed 2 nights in Aug 2025

10/10 Excellent

Valencia

Stayed 1 night in Aug 2025

6/10 Okay

Theonna

Stayed 1 night in Aug 2025

8/10 Good

Shawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies were amazing
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood right behind the hotel was not the best area.
Stayed 1 night in Aug 2025

10/10 Excellent

Herbie

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities
Clean - no close food options
Stayed 1 night in Jul 2025

10/10 Excellent

shawn, Dwight

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back, clean and quiet. Highly recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Albettha

Business traveler
Disliked: Cleanliness, property conditions & facilities
The smell of mold in my bedroom
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice. Not in a very good neighborhood but the hotel was very nice. Good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Berdie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alyson

Clean, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was accommodating
Stayed 1 night in Jun 2025

6/10 Okay

Dava

Stayed 1 night in Jul 2025

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