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Recent guest reviews

Hotel is conveniently located off the highway. My room was clean, quiet and spacious. Which is perfect for me being 6 months pregnant. We checked in a little later and I was very grateful the restaurant was still serving hot food. Staff was also very friendly. Would recommend. There is also free WiFi and breakfast!

The place was fine— easy access on and off the interstate. The dining room food at night was mediocre and there was not enough hot food in the morning to allow everyone who showed up to eat.

Good

Very clean and up to date facility. Restaurant staff was very pleasant and accommodating. Baked beans were the best I’ve ever tasted.

Unfortunately upon MY ARRIVAL, I was told that this property no longer accepting reservations from guests who lives 25 miles or less from this hotel. I had an EVENT to get dressed for and only had an hour to do so!! I felt this was a SUPER unfair inconvenience! I stayed at the hotel at the end of June (24-25). I did not destroy the room at that time, so if I wasn't flagged in the system, I should have been allowed to keep the reservation (to which I had already FULLY PAID FOR!!) There was NO SIGNAGE stating this information in the lobby. It was the front desk manager's job to deliver this "update" *effective August 1 (according to her). I was hugely disappointed. I enjoyed the stay in June and booked again due to that experience. However, this sorely left a bad taste in my mouth.

Hotel was nice and clean. I did ask for my shower floor to be cleaned again. But the hotel was lovely. I had noisy kids next door that woke us up, but that is bad parenting

Everybody was great. I felt the room floor could have been cleaner.

This was the second time we stayed at the Raddison. We enjoyed out second stay as well. Rachel the front desk assistant again provided excellent service. KaTara also assisted us through the easy check in process, and provided us with a quality service Free hot breakfast and microwave located imain lobby area.

The hotel is newly renovated.Check in was a breeze. Rachel the front desk assistant was professional, friendly, and provided excellent service. The room was clean, fresh towels were provided, along with shampoo, conditioner, amd body wash. Complimentary water and coffee was also located in the lobby and main dining area. Microwave is also provided in the main area. Blackout curtains were provided along with nice clean bed linens. Overall, nice stay! Good value!

This property was listed as pet friendly and it is NOT! It was a huge inconvenience to have to try and find another pet friendly hotel after being on the road for 10 hours and then being turned away because of a mistake online. Very dissatisfied.

S. Service Road, 2007 West Memphis AR

Hotel highlights

  • Walking distance to Southland Casino & Gaming
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

Southland Casino & Gaming is a short stroll from Radisson Hotel West Memphis, and other popular attractions like Mississippi River are within a few miles (5 km). This 3-star hotel has 121 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi. It's in central West Memphis, connected to the convention center, and a short drive from AutoZone Park and Bass Pro Shops at the Pyramid.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 9:30 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room.


Rooms

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

Renovated in 2019, Radisson Hotel West Memphis offers a 24-hour gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Radisson Hotel West Memphis

Everyone (7) Couples (2) Family (1)
5
Everyone

By on Feb 7, 2022

5
Family with small children

Hotel is conveniently located off the highway. My room was clean, quiet and spacious. Which is perfect for me being 6 months pregnant. We checked in a little later and I was very grateful the restaurant was still serving hot food. Staff was also very friendly. Would recommend. There is also free WiFi and breakfast!

By on Dec 22, 2021

Review comment responded on Dec 23, 2021

Dear Loressa, Thank you for your feedback. We are happy to hear that your stay with us was a pleasant one.

3
Everyone

The place was fine— easy access on and off the interstate. The dining room food at night was mediocre and there was not enough hot food in the morning to allow everyone who showed up to eat.

By on Dec 21, 2021

Review comment responded on Dec 22, 2021

Dear Janet, Thank you for taking a moment to share your thoughts. While we are happy to hear that our location was convenient for your needs, we apologize for any concerns you had with our dining options. Your feedback will be discussed with our culinary team as we continue to improve, and we wish you all the best in your future travels.

5
Everyone

Good

By on Oct 15, 2021

Review comment responded on Oct 16, 2021

Dear Trung, Thank you for making Radisson Hotel West Memphis a part of your trip. We're glad you enjoyed your stay, and we hope to see you again soon.

5
Everyone

By on Aug 21, 2021

4
Everyone

Very clean and up to date facility. Restaurant staff was very pleasant and accommodating. Baked beans were the best I’ve ever tasted.

By on Aug 13, 2021

Review comment responded on Aug 14, 2021

Thank you for highlighting everything from our delicious dining to our clean facilities. We are thrilled to hear that you were able to enjoy your visit to Radisson Hotel West Memphis. If there's anything we could've done to make your experience better, let us know. Come back and visit us again soon.

1
Business Business

Unfortunately upon MY ARRIVAL, I was told that this property no longer accepting reservations from guests who lives 25 miles or less from this hotel. I had an EVENT to get dressed for and only had an hour to do so!! I felt this was a SUPER unfair inconvenience! I stayed at the hotel at the end of June (24-25). I did not destroy the room at that time, so if I wasn't flagged in the system, I should have been allowed to keep the reservation (to which I had already FULLY PAID FOR!!) There was NO SIGNAGE stating this information in the lobby. It was the front desk manager's job to deliver this "update" *effective August 1 (according to her). I was hugely disappointed. I enjoyed the stay in June and booked again due to that experience. However, this sorely left a bad taste in my mouth.

By on Aug 9, 2021

Review comment responded on Aug 19, 2021

We appreciate you taking the time to reach out with your concerns. Please accept our sincere apologies if you were not made aware of this policy prior to your arrival and for any confusion and inconvenience this caused. Unfortunately, due to experiences relating to local residents reserving rooms, we have decided to implement this policy. Thank you for your feedback, and we wish you all the best in your future travels.

5
Everyone

Hotel was nice and clean. I did ask for my shower floor to be cleaned again. But the hotel was lovely. I had noisy kids next door that woke us up, but that is bad parenting

By on Jun 28, 2021

3
Partner Couples Business Business

Everybody was great. I felt the room floor could have been cleaner.

By on Jun 27, 2021

4
Everyone

This was the second time we stayed at the Raddison. We enjoyed out second stay as well. Rachel the front desk assistant again provided excellent service. KaTara also assisted us through the easy check in process, and provided us with a quality service Free hot breakfast and microwave located imain lobby area.

By on Jun 6, 2021

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