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Recent guest reviews

Hotel needs updating, but for a night with no frills it can work.

I felt it was a good hotel because is owned by wingman under Ramada brand, but this has been the worst hotel I ever have been and I have been in New Jersey hotels where you can see drug dealers selling drugs outside

For being a Ramada I was expecting that at least the carpet was clean, this hotel is super dirty and it is in a dangerous area, if I could cancel and get my money back I would do it since my first 5 minutes at the hotel, I would never recommend anyone to stay in this hotel

Loud neighbors. No room for disabled son. I had to carry him to the bayhroom. No accessable bathroom.

It was a fine place for 1 night

We had to go through a neighborhood to get to the hotel. Other than that it was just fine. The lady at the front that checked us in was very nice😁

Our room was wide open when we arrived. Did not offer breakfast. Bathroom needed to be cleaned better.

The property is old but very clean. Great for the price.

I liked that the staff was very, very nice. I didn't like that we had to get in the car for any activity because there's nothing in that particular area to do; that area is more like a truck-stop area. You need a car to get to any attractions like Beale Street, Stax Museum and so on.

Easy access from interstate. Good breakfast. Would have liked a refrigerator

Didn’t like the checkout lady her tone. Also she didn’t give us a receipt even though we asked for one. She said we had to get it from Orbitz

We usually stay here in West Memphis but the property is in a desperate need of remodeling staff was great it’s just old and outdated

My reservation was cancelled at 6pm,arrived at 6:45. Therefore I had to pay their price, costing me about $100 more. I was paying cash!i don’t understand why. Would fell better with a credit for room in the future ☺️

The hotel was clean and staff was friendly. We had to leave a day earlier than expected and we were able to get our money back.

East Service Road West Memphis AR

Hotel highlights

  • Walking distance to Southland Casino & Gaming
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

Within a short walk of Southland Casino & Gaming, Ramada by Wyndham West Memphis is within 2 miles (3 km) of Baptist Memorial Hospital Crittenden. This 76-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is offered each morning.


Rooms

All of Ramada by Wyndham West Memphis's 76 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, ironing boards, and desks are other standard amenities.


Property features

At Ramada by Wyndham West Memphis, guests have access to a gym, free WiFi in public areas, and a business center. There's free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a seasonal outdoor pool, a meeting room, and free newspapers.

Room options

Double Room, 2 Double Beds

2 Double Beds | Sleeps 5

Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Double Beds

2 Double Beds | Sleeps 5

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Ramada by Wyndham West Memphis

Everyone (18) Couples (8) Business (1) Family (10)
5
Everyone

Hotel needs updating, but for a night with no frills it can work.

By on Apr 17, 2022

Review comment responded on Apr 19, 2022

Dear Barraka, While we'll be sure to keep your comments about the upkeep of the property in mind as we continue to make changes, we're happy to hear that you enjoyed your time with us at Ramada by Wyndham West Memphis overall! Please come back and visit us again soon!

2
Family with small children

I felt it was a good hotel because is owned by wingman under Ramada brand, but this has been the worst hotel I ever have been and I have been in New Jersey hotels where you can see drug dealers selling drugs outside

By , from Chicago on Apr 13, 2022

Review comment responded on Apr 15, 2022

Dear Miguel, Please accept our apologies for any issues during your stay. Please do not hesitate to reach out and let us know what more we could have done to have improved your visit. Thank you, and we look forward to hearing from you.

2
Family with small children

For being a Ramada I was expecting that at least the carpet was clean, this hotel is super dirty and it is in a dangerous area, if I could cancel and get my money back I would do it since my first 5 minutes at the hotel, I would never recommend anyone to stay in this hotel

By , from Chicago on Apr 11, 2022

Review comment responded on Apr 13, 2022

Dear Miguel, We are heartbroken that we failed to earn your recommendation. However, we do thank you for letting us know where we failed to meet your needs, and we assure you that we will reflect and seize all opportunities for improvement. Please consider giving us another try in the future.

1
Family

Loud neighbors. No room for disabled son. I had to carry him to the bayhroom. No accessable bathroom.

By on Mar 24, 2022

Review comment responded on Mar 26, 2022

Dear Michael, Thank you for taking the time to share your valuable feedback. Please know we want to ensure all our guests are accommodated; however when booking through a third-party site we cannot guarantee a room category prior to arrival. We do our best to accommodate guest requests and sincerely apologize for the inconvenience caused. Please know your comments are important to us and we wish you happy future travels.

5
Partner Couples

It was a fine place for 1 night

By , from Edina on Jan 29, 2022

Review comment responded on Jan 31, 2022

Dear Kevin, It was a pleasure hosting you at Ramada by Wyndham West Memphis! We're glad you enjoyed your visit, and we look forward to seeing you again during your next trip.

1
Everyone

By , from Lincoln Park on Jan 18, 2022

5
Everyone

We had to go through a neighborhood to get to the hotel. Other than that it was just fine. The lady at the front that checked us in was very nice😁

By on Sep 8, 2021

Review comment responded on Sep 10, 2021

Dear Andrea, We cannot thank you enough for the excellent review of your recent stay at Ramada by Wyndham West Memphis. Providing an enjoyable experience for our guests is our priority goal. It's also great to hear that you found our staff helpful and friendly. Please consider choosing us again when you are visiting West Memphis

4
Everyone

By on Jun 22, 2021

5
Everyone

By on Apr 22, 2021

3
Family

Our room was wide open when we arrived. Did not offer breakfast. Bathroom needed to be cleaned better.

By on Mar 26, 2021

Review comment responded on Mar 27, 2021

Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about the bathroom and door. We'll look into your comments further, and we hope you'll consider staying with us again the next time you're in town.

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