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Recent guest reviews

Good

I was impressed but the wonderful bedding and pillows at Comfort Suites. They are similar to those used in Marriotts. I also was impressed by a very nice breakfast that included scrambled eggs breakfast meats waffles along with yogurt cereal etc. the cold lemon water at the entrance was also a nice touch coming in from a steamy hot day

Quite a bit Dusty otherwise it's just space to spend the night.

My account was charged 500 dollars from my ankle being broke and couldnt get to restroom in time or out of bed rather. The manager was very public and embarrased me with a lobby full of people and loudly advided she knew exactly what charges and wpuld have charged me more but my acc9unt zeroed out after 500 claims she has pictures and so do i she smiled like it was funny. Now my children and i are still homeless after already betramatized from losi g everything to a horrifi. House fire and that was our deposit to rent a home.

Easy check in. The rooms are spacious

Pool was closed so we swam next door at Holiday Inn which was still relaxing. Breakfast wasn't good, but stay was good otherwise.

Wallpaper was peeling down in lobby. Such an easy fix but they could care less. My room had a lovely view of the dumpster with tons of old mattresses outside on curb. The breakfast was kinda gross... but it was free so I wouldn’t give huge ding for that. I did however find it ironic that they called themself a green hotel and only give you clean towels and linens every 3rd day, yet they served breakfast on styrofoam plates with all plastic wear. The room was clean but it was pricey for what we got. If it was $69 per night I would have given better reviews. I paid $95 per night and it really wasn’t appropriate to be that much. All that being said, it wasn’t disgusting or anything like that and I needed a clean place to lay my head for the night and this place did just that.

The staff was wonderful very accommodating! The pool was nice and clean and very warm for our December trip!

Ok hotel until you layed down. Bed was horrible and sagging. I guess you get what you pay for

Nice and clean. Great staff. Breakfast was not the best. 1. Sausage patties were EXTREMELY SALTY. 2. Some of the sausage patties were very "Shrivled", almost the size of a "quarter" or slightly bigger. 3. Plastic ware was very "cheap". I could not even cut a fresh make waffle with the knife. 4. They were out of "regular" pancake syrup. I was told they only had "sugar free".

The hotel was going through a remodel. But that being said If I were the one operating this hotel I would not be putting my guests in rooms where there is a musty smell, bathroom sink had several cracks in the bowl, tub had visible mold, sofa and chair were extremely stained, I would not dare sit on them, lamp shades looked like they had been tossed around a few times, the furniture was definitely in need of being replaced (which I assume would be done once remodel was completed). I would compare it to a roadside motel not a chain hotel. Although they have cookies sat out for guests, the dome lid was broken and they had it scotch taped together. Very diappointed.

Cleaning staff was exceptionally friendly and helpful. Facilities are worn but in process of revamp. Great breakfast, lemon water and cookies and fruit available in lobby.

Nice hotel with large rooms, convenient parking, and wonderful breakfast.

I like that the hotel was clean. The overall appearance was really nice.

I've stayed in this hotel before, and I will continue staying here when I'm in the area. Very clean rooms and comfortable beds

Stephens Blvd West Memphis AR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Indoor pool

Located within a mile (2 km) of Baptist Memorial Hospital Crittenden, Comfort Suites West Memphis I-40 I-55 is within 3 miles (5 km) of Southland Casino Racing. This 82-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also standard.


Property features

Guests of Comfort Suites West Memphis I-40 I-55 enjoy an indoor pool, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a meeting room, a library, and free newspapers.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for Comfort Suites West Memphis I-40 I-55

Everyone (7) Business (1) Family (13)
5
Family

Good

By on Apr 14, 2024

Review comment responded on Apr 14, 2024

Dear Carmelita, thank you very much from all the team members of the comfort suites in west Memphis Arkansas we sincerely appreciate your business

4
Family

I was impressed but the wonderful bedding and pillows at Comfort Suites. They are similar to those used in Marriotts. I also was impressed by a very nice breakfast that included scrambled eggs breakfast meats waffles along with yogurt cereal etc. the cold lemon water at the entrance was also a nice touch coming in from a steamy hot day

By on Aug 7, 2023

Review comment responded on Aug 7, 2023

Thank you for taking the time to write a review. I am glad to hear that your stay with us was a pleasant one. We look forward to seeing you again.

4
Everyone

By on Mar 27, 2023

Review comment responded on Apr 17, 2023

Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. We look forward to seeing you again.

3
Family with small children

Quite a bit Dusty otherwise it's just space to spend the night.

By on Dec 22, 2022

Review comment responded on Dec 22, 2022

Thank you taking the time to write a review. I will address the issues you had with your room.

1
Everyone

My account was charged 500 dollars from my ankle being broke and couldnt get to restroom in time or out of bed rather. The manager was very public and embarrased me with a lobby full of people and loudly advided she knew exactly what charges and wpuld have charged me more but my acc9unt zeroed out after 500 claims she has pictures and so do i she smiled like it was funny. Now my children and i are still homeless after already betramatized from losi g everything to a horrifi. House fire and that was our deposit to rent a home.

By on Mar 26, 2022

3
Everyone

By on Nov 13, 2021

5
Everyone

Easy check in. The rooms are spacious

By on Sep 19, 2021

3
Family

Pool was closed so we swam next door at Holiday Inn which was still relaxing. Breakfast wasn't good, but stay was good otherwise.

By on Jun 18, 2021

4
Everyone

By on Apr 30, 2021

5
Everyone

By on Jan 16, 2020

Review comment responded on Jan 21, 2020

Thank you for taking the time to leave us a review. We are really glad you enjoyed your stay. we hope to see you again soon. Thank you for choosing Comfort Suites of West Memphis.

Comfort Suites West Memphis I-40 I-55

850 Stephens Blvd, West Memphis, AR 72301
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