Holiday Inn Express and Suites West Memphis by IHG

2.5 star property
Hotel in West Memphis with a 24-hour fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Free daily full breakfast
Exterior
Reception
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1007 E. Service, West Memphis, AR, 72301
  • Place, Baptist Memorial Hospital Crittenden
    ‪13 min walk‬
  • Place, Southland Casino Racing
    ‪14 min walk‬
  • Place, Horton Park
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

West Memphis

Within a short walk of Baptist Memorial Hospital Crittenden, Holiday Inn Express and Suites West Memphis by IHG is within 2 miles (3 km) of Horton Park. This 84-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Baptist Memorial Hospital Crittenden - 13 min walk - 0.7 miles
  • Southland Casino Racing - 14 min walk - 0.8 miles
  • Horton Park - 2 min drive - 1.6 miles
  • Worthington Park - 2 min drive - 2.0 miles
  • Willie Mae Rowe Park - 2 min drive - 1.4 miles

Getting around

  • Memphis Central Station - 11 min drive
  • Memphis International Airport (MEM) - 29 min drive

Restaurants

  • ‪The Kitchens - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Wade-n-Pop's - ‬4 min drive
  • ‪William's Bar-B-Q - ‬4 min drive
  • ‪The Grind Coffee Bar - ‬5 min drive

About this property

Holiday Inn Express and Suites West Memphis by IHG

Hotel in West Memphis with a 24-hour fitness center and a seasonal outdoor pool
Holiday Inn Express and Suites West Memphis by IHG features a 24-hour gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Frequently asked questions

Are free cancellation options available at Holiday Inn Express and Suites West Memphis by IHG?

Holiday Inn Express and Suites West Memphis by IHG offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express and Suites West Memphis by IHG?

As of Feb 5, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites West Memphis by IHG on Feb 8, 2026 start from $82.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Express and Suites West Memphis by IHG?

This hotel is located in West Memphis, close to Southland Casino Racing, Hernando de Soto Bridge, and Horton Park. You'll also find Mississippi River and Marion Sports Complex within a short drive.

Will I be able to park at Holiday Inn Express and Suites West Memphis by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express and Suites West Memphis by IHG feature a casino at the property?

No, Holiday Inn Express and Suites West Memphis by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites West Memphis by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 10 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Holiday Inn Express and Suites West Memphis by IHG?

Couples staying at this hotel will appreciate amenities like a soaking tub and a pillow menu as well as a seasonal outdoor pool.

Are there hot tubs at Holiday Inn Express and Suites West Memphis by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express and Suites West Memphis by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express and Suites West Memphis by IHG offers free full breakfasts each morning though there is no restaurant.

Does Holiday Inn Express and Suites West Memphis by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express and Suites West Memphis by IHG.

Does Holiday Inn Express and Suites West Memphis by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express and Suites West Memphis by IHG?

The closest major airport to Holiday Inn Express and Suites West Memphis by IHG is Memphis International Airport (MEM), which is 17.4 mi away (29 minutes by car).

Are there rooms with balconies at Holiday Inn Express and Suites West Memphis by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express and Suites West Memphis by IHG.

Holiday Inn Express and Suites West Memphis by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 839 reviews
Rating 8 - Good. 208 out of 839 reviews
Rating 6 - Okay. 68 out of 839 reviews
Rating 4 - Poor. 36 out of 839 reviews
Rating 2 - Terrible. 28 out of 839 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

marni

Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Stayed 1 night in Dec 2025

4/10 Poor

Dylan

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Rooms arnt bad if it’s the newly remodeled rooms but the others are less than desired. Strong Oder you could live with in the room. Lack of maintenance and poor cleaning skills. Usually I have no problem here but it’s been a few months and it seems to I’ve gone down hill more than your normal average wear and tear. Friendly staff though
Stayed 1 night in Nov 2025

8/10 Good

Zauhkun

Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

6/10 Okay

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It served it’s purpose, I was in room 5 hrs to sleep
Stayed 1 night in Oct 2025

8/10 Good

Ellen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great from taste to presence. Lisa the cook was awesome. The room was clean and I love the dove products provided. It was very comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

Ghazi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience could not sleep. People were swimming at the pool at 2 AM and having a party.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Traveled with family
Liked: Amenities
Worth the price. Safe and clean room with a great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

LaTonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room...friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 1 night in Sep 2025

10/10 Excellent

Annie, Corsicana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming and gave us information on Memphis. The room was clean and comfortable. Breakfast was hot and tasty with a variety of items. Hotel newer and modern.
Breakfast area
Coffee station
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

brian

Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Stayed 1 night in Aug 2025

10/10 Excellent

Autumn

Stayed 1 night in Aug 2025

10/10 Excellent

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet though close to I40. Friendly staff and helpful. Breakfast was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Amenities
I loved that it was easy to find pff the interstate. Room was very nice and spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully clean & restful

We were returning home to Kentucky following a visit with family in Texas. We were greeted very personably by the front desk ladies and quickly checked in. Our room was spacious and scrupulously clean everywhere. We were very pleased to see that the top sheet & comforter were SEPARATE, so one could cover up with the lighter sheet if preferred. Everything worked well, including the lights, TV, and A/C. The bathroom was well supplied with good quality hygiene items. It was very clean and well-lit. Although the hotel was right on the highway, the noise of the trucks & traffic did not bother us. We got a restful night's sleep. The morning breakfast was great! Many options for however one wanted to enjoy it. Everything tasted very good. We would be happy to return to this Holiday Inn Express in West Memphis if we're traveling again, and we would not hesitate to give it our highest rating and recommend it to all.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 1 night in Aug 2025