Holiday Inn Express and Suites West Memphis by IHG

2.5 star property
Hotel in West Memphis with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Cafe
Property amenity
1 bedroom, in-room safe, desk, blackout drapes
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1007 E. Service, West Memphis, AR, 72301
  • Southland Casino Racing
    ‪14 min walk‬
  • Beale Street
    ‪11 min drive‬
  • FedExForum
    ‪11 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

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Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

West Memphis

Located within a mile (2 km) of Baptist Memorial Hospital Crittenden, Holiday Inn Express and Suites West Memphis by IHG is within 2 miles (3 km) of Marion Sports Complex. This 84-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Southland Casino Racing - 14 min walk - 0.8 miles
  • Bass Pro Shops at the Pyramid - 10 min drive - 8.8 miles
  • Beale Street - 11 min drive - 9.4 miles
  • FedExForum - 11 min drive - 9.5 miles
  • National Civil Rights Museum - 12 min drive - 9.5 miles

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 23 min drive

Restaurants

  • ‪Southland Casino Hotel - ‬3 min drive
  • ‪Church's Chicken - ‬4 min drive
  • ‪Sammy Hagar's Red Rocker Bar & Grill - ‬3 min drive
  • ‪Burger King - ‬5 min drive
  • ‪McDonald's - ‬18 min walk

About this property

Holiday Inn Express and Suites West Memphis by IHG

Hotel in West Memphis with free breakfast and a 24-hour fitness center
Holiday Inn Express and Suites West Memphis by IHG features a 24-hour gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Frequently asked questions

Are free cancellation options available at Holiday Inn Express and Suites West Memphis by IHG?

Holiday Inn Express and Suites West Memphis by IHG offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express and Suites West Memphis by IHG?

As of Jun 20, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites West Memphis by IHG on Jul 8, 2025 start from $134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Express and Suites West Memphis by IHG?

This hotel is located in West Memphis, close to Southland Casino Racing, Hernando de Soto Bridge, and Grimsley Park. You'll also find Mississippi River and Marion Sports Complex within a short drive.

Will I be able to park at Holiday Inn Express and Suites West Memphis by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express and Suites West Memphis by IHG feature a casino at the property?

No, Holiday Inn Express and Suites West Memphis by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites West Memphis by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8 AM and 10 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Holiday Inn Express and Suites West Memphis by IHG?

Couples staying at this hotel will appreciate amenities like a soaking tub and a pillow menu as well as a seasonal outdoor pool.

Are there hot tubs at Holiday Inn Express and Suites West Memphis by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express and Suites West Memphis by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express and Suites West Memphis by IHG offers free full breakfasts each morning though there is no restaurant.

Does Holiday Inn Express and Suites West Memphis by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express and Suites West Memphis by IHG.

Does Holiday Inn Express and Suites West Memphis by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express and Suites West Memphis by IHG?

The closest major airport to Holiday Inn Express and Suites West Memphis by IHG is Memphis International Airport (MEM), which is 17.3 mi away (23 minutes by car).

Are there rooms with balconies at Holiday Inn Express and Suites West Memphis by IHG?

No, at Holiday Inn Express and Suites West Memphis by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express and Suites West Memphis by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 758 reviews
Rating 8 - Good. 198 out of 758 reviews
Rating 6 - Okay. 62 out of 758 reviews
Rating 4 - Poor. 34 out of 758 reviews
Rating 2 - Terrible. 27 out of 758 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lori, Big Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quick easy check in. Great breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Traveled with family and small children
The room looked newly renovated. Everything was clean and crisp.
Stayed 1 night in Mar 2025

6/10 Okay

Kristen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Under renovation

Only one regular coffee thing. Discovered at 5 am. Please be sure two people can have caffeine. Shower was scalding or ice cold. Hotel is currently being renovated. On the up side, the people were very nice. Breakfast was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Just average
Stayed 1 night in Feb 2025

6/10 Okay

patrick

Traveled with family
King bed was old. The mattress sagging in the middle.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda, FLORISSANT

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and quiet.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alisha

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed 1 night in Jan 2025

2/10 Terrible

Mark

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The shower head was inadequate for my needs they were not reach far enough the shower had no non-slip material in it and I almost fell and killed myself I would not recommend this hotel to anybody that is handicapped or otherwise cuz they obviously don't care about anybody the manager did not even apologize
Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking accommodations were great and the breakfast offered was consistent with other HIE locations.
Stayed 1 night in Dec 2024

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn West Memphis

The front desk person was not very friendly when I walked in. That can makes such a huge impression. Our room didn’t have hot water so we had to move rooms after we had settled in. The new room had hot water but the faucet had to be turned just so to turn to warm. The breakfast was great and the women working in the dining room were sweet and personable.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lauro

Stayed 1 night in Dec 2024

6/10 Okay

Edgar

Liked: Cleanliness, property conditions & facilities
Clean sheets and rooms. Shower needs updating.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2024

10/10 Excellent

Huston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Great customer service. The noise from the freeway was loud so it took quite a while to fall asleep. Bed was comfortable and room was clean. Quick trip right around the corner for coffee in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

james

Traveled with group
Liked: Property conditions & facilities
Exceeded expectations!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ethel, Irmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Kizzy T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed 2 nights in Nov 2024