Four Points by Sheraton Memphis East

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis East

Daily buffet breakfast (USD 12.95 per person)
Reception
Point of interest
Lobby
Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5877 Poplar Ave, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪14 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪19 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪19 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Memphis

Lichterman Nature Center is within 2 miles (3 km) of Four Points by Sheraton Memphis East while other popular attractions such as Audubon Park are within 3 miles (5 km). This 124-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Lichterman Nature Center - 14 min walk - 0.8 miles
  • The Crystal Shrine Grotto - 19 min walk - 1.0 mile
  • Wolbrecht Tennis Center - 19 min walk - 1.1 miles
  • University of Memphis - 10 min drive - 4.6 miles
  • Graceland - 15 min drive - 14.6 miles

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Seasons 52 - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Four Points by Sheraton Memphis East

Guests of Four Points by Sheraton Memphis East have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool
The property will be renovating from February 9 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Frequently asked questions

Is free cancellation available at Four Points by Sheraton Memphis East?

Four Points by Sheraton Memphis East offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Memphis East?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Memphis East on Mar 13, 2026 start from 113.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Four Points by Sheraton Memphis East?

This hotel is located in Memphis, close to Memphis Botanic Garden, Dixon Gallery and Gardens, and Memphis Museum of Science & History. You'll also find Lichterman Nature Center and Theatre Memphis within a short drive.

Is parking available on site at Four Points by Sheraton Memphis East?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton Memphis East have a casino on the premises?

No, Four Points by Sheraton Memphis East doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Memphis East?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Four Points by Sheraton Memphis East good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and a restaurant.

Are there hot tubs at Four Points by Sheraton Memphis East?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Memphis East have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Memphis East serves buffet breakfast for a surcharge each morning at The Cafe.

Will Four Points by Sheraton Memphis East allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton Memphis East though service animals are welcome.

Does Four Points by Sheraton Memphis East have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Four Points by Sheraton Memphis East?

The closest major airport to Four Points by Sheraton Memphis East is Memphis International Airport (MEM), which is 11.2 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Four Points by Sheraton Memphis East?

No, at Four Points by Sheraton Memphis East, there aren't any guestrooms that list a balcony.

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 445 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Husin

Stayed 1 night in Jan 2026

4/10 Poor

Alexis

Stayed 2 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Oct 2025

4/10 Poor

Petrus

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Room felt neglected. Bathroom is tiny. Massive AC units outside the window, making it noisy all night.
Stayed 1 night in Nov 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staf was friendly and nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tasfia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was quite good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Staff & service
na
Stayed 1 night in Oct 2025

10/10 Excellent

María alejandra

Stayed 2 nights in Oct 2025

4/10 Poor

Freda

Stayed 2 nights in Oct 2025

10/10 Excellent

William O

Liked: Cleanliness, amenities
Great value. Nice room. Convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Keisha, BALDWIN

Traveled with family
The conditions were subpar. We asked for additional blankets and sheets they did not have any. We were told to wait until the morning. When the morning came we inquired again and was met with an abrupt “how many beds do you have? Front desk staff were professional but not friendly. Housekeeping was very friendly and polite. Bathtub was stopped up, water pooling in the tub. Extra cot very uncomfortable and was charged for cot and also charged at extra person fee. Overall not worth the money charged for the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good AC and Breakfast was good
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 204 AC makes a loud noise when turning on and the bathroom tub drain slowly. Overall the hotel met my needs.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Easy check in. Clean room. Just right for a quick overnight stay
Stayed 1 night in Oct 2025

10/10 Excellent

Iris

Stayed 1 night in Oct 2025

10/10 Excellent

Samir

Stayed 3 nights in Sep 2025

6/10 Okay

Leslie

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Leslie

Traveled with family
Liked: Cleanliness, property conditions & facilities
We had purchased a $50 cake which requires refrigeration and gallon of milk. The frig never got cold enough despite calling the staff to assess. In the past we were provided extra plus blankets. This time they gave us uncomfortable comforters. I would have brought my own blankets had I known. I addrssed these issues when we left and was told people walked off with the nice stuff. The beds were so uncomfortable that my back hurts,
Stayed 1 night in Oct 2025

10/10 Excellent

Meltavius

Stayed 1 night in Sep 2025

10/10 Excellent

Velma

Liked: Staff & service
Room clean, staff very nice, air conditioning worked perfect, parking adequate but difficult to get out.
Stayed 5 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025