Four Points by Sheraton Memphis East

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Four Points by Sheraton Memphis East

Outdoor pool
Lobby
Reception
Exterior
Suite, 1 King Bed with Sofa bed | Living room | 32-inch LCD TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
5877 Poplar Ave, Memphis, TN, 38119
  • Memphis Botanic Garden
    ‪7 min drive‬
  • University of Memphis
    ‪9 min drive‬
  • Graceland
    ‪18 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

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Room options

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Memphis

Lichterman Nature Center is within 2 miles (3 km) of Four Points by Sheraton Memphis East while other popular attractions such as Audubon Park are within 3 miles (5 km). This 124-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Memphis Botanic Garden - 7 min drive - 4.0 miles
  • Shelby Farms Visitor Center - 8 min drive - 5.1 miles
  • University of Memphis - 9 min drive - 5.1 miles
  • Memphis Zoo - 16 min drive - 11.6 miles
  • Graceland - 18 min drive - 14.0 miles

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Panda Express - ‬7 min walk
  • ‪Central BBQ Poplar - ‬13 min walk
  • ‪Bog & Barley - ‬12 min walk

About this property

Four Points by Sheraton Memphis East

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Guests of Four Points by Sheraton Memphis East have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2019
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Frequently asked questions

Is free cancellation available at Four Points by Sheraton Memphis East?

Four Points by Sheraton Memphis East offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Memphis East?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Memphis East on Jun 24, 2025 start from $117.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Four Points by Sheraton Memphis East?

This hotel is located in Memphis, close to Memphis Botanic Garden, Dixon Gallery and Gardens, and Memphis Museum of Science & History. You'll also find Lichterman Nature Center and Theatre Memphis within a short drive.

Will I be able to park at Four Points by Sheraton Memphis East?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton Memphis East have a casino on the premises?

No, Four Points by Sheraton Memphis East doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Memphis East?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Four Points by Sheraton Memphis East?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and a restaurant.

Does Four Points by Sheraton Memphis East have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Memphis East have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Memphis East serves buffet breakfast for a surcharge each morning at The Cafe.

Will Four Points by Sheraton Memphis East allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton Memphis East though service animals are welcome.

Are there connecting rooms at Four Points by Sheraton Memphis East?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Four Points by Sheraton Memphis East?

The closest major airport to Four Points by Sheraton Memphis East is Memphis International Airport (MEM), which is 11.2 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Four Points by Sheraton Memphis East?

No, at Four Points by Sheraton Memphis East, there aren't any guestrooms that list a balcony.

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 417 out of 1002 reviews
Rating 8 - Good. 356 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What I was needing

clean nice and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Aminta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allowed me to view room before check in Friendly and alert staff. No complaints. Beautiful hotel. Hated location.
Stayed 2 nights in Mar 2025

6/10 Okay

Cherron

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bathrooms were dirty and properly unkept. We also had a car brake in and stolen on our soccer team while we were there.
Stayed 2 nights in Feb 2025

10/10 Excellent

Quentin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Mar 2025

10/10 Excellent

Chris, KENOSHA

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay after having a water line break at my house.
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Very nice staff excellent room
Stayed 1 night in Mar 2025

6/10 Okay

Darrell

Traveled with family
The room was dated.
Stayed 1 night in Feb 2025

10/10 Excellent

Suzy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Check in was quick and our room was very comfortable!
Stayed 1 night in Feb 2025

10/10 Excellent

Billy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is Great. Good place..

Good place easy access from the back doors to the elevators..
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay for business meeting
Stayed 1 night in Jan 2025

8/10 Good

Lorethra

Traveled with group
Stayed 1 night in Jan 2025

10/10 Excellent

Rishabh

Stayed 1 night in Jan 2025

8/10 Good

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Roy

Traveled with partner
Liked: Cleanliness
Gettin in and out of the parking lot at certain times of the day was crazy
Stayed 1 night in Dec 2024

8/10 Good

Edith

Stayed 1 night in Dec 2024

10/10 Excellent

Pacifique

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2024

6/10 Okay

Jill

Traveled with group, Traveled with family
Liked: Staff & service
A great location but needing needs updating. Bathroom plumbing issues. Since it’s in the middle of the city, it’s loud!
Stayed 1 night in Dec 2024

2/10 Terrible

Cedric

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible Experience

They placed me right by the exit door which didn't allow me to sleep all morning or night. Exit door slamming all through my sleep.
Stayed 1 night in Dec 2024

6/10 Okay

Ashanti

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like about my experience was being charged $100 just to check in after fully paying for the room through expedia and that was never communicated! Also after calling the property to verify the booking no one ever told me that ! But after figuring it out the staff was always so nice , my room was never cleaned while there but that was okay for me because i kept my own space up. I had a good trip and would stay at the property again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sal

Stayed 2 nights in Nov 2024

2/10 Terrible

Billy

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony Kim Roberts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024