The Alexis Inn & Suites - Nashville Airport2.5 out of 5.0
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Recent guest reviews
Hotel was clean. Check in was easy. breakfast was very good I love biscuit and gravy. front desk was very helpful Wehad a great time. We like the shuttle to downtown. FUN
The room was awesome, very spacious, very clean! However front desk staff did not provide the best first impression. Rudely told us that we were too early for check in but then proceeded to look up the account anyways and found our room was indeed ready.
I was booked to stay two nights, on the second day from being out I came back to my hotel room and could not get in. I went down to the front desk, it turns out they checked me out of the room I was stating in for some reason. It was very concerning that they moved my stuff/ suitcase/ toiletries out of the room I was staying in and did not call me to let me know, also weird they would not wonder why someone would leave all of their belonging behind if they just left.... Come to find out, this happened because they screwed up by switching my room and dates with another guest. Needless to say I got all of my stuff back. It was kind of strange thing to happen, and I am glad I didn't leave anything valuable in the room. Cant trust it will be there when you come back.
Shower was not very clean, there were hairs on the walls. There was also Japanese beetles on the walls and in the windows.
Very nice hotel, easy to find, friendly staff, great bed! Will be back when I return to Nashville!
Nice clean comfortable hotel close to the airport -friendly staff Adequate continental breakfast 24 hr coffee, airport shuttle Would stay at this hotel again
The hotel was dated, however it worked for what we needed.
We had a pleasant long weekend with friends. It was close enough to the tourist attractions we wanted to see. Breakfast was good and plenty of it. Sausage, eggs, waffles, etc. It was everything we needed.
Clean Comfortable rooms. Good variety breakfast.
Friendly helpful staff, nice big room for good price, decent breakfast.
This was the second straight year staying a week at the Alexis Inn & Suites in Nashville. Each year we've had a great experience. The staff is so friendly from check-in to check-out & extremely willing to help. We stayed there during the week of July 4th. I asked the young lady at the front desk about a shuttle going into Nashville for the fireworks. She called the shuttle for us & told us what time the shuttle would be there for pick-up. The rooms are VERY clean & it's the only hotel that I've been able to get a full night sleep because the beds & pillows are very comfortable. The Alexis Inn & Suites is only 10 minutes from downtown Nashville & that's from hotel to the parking garage. We will continue to stay at the Alexis Inn & Suites each time we visit Nashville. Their breakfast is amazing! They have eggs, sausage, biscuits & gravy, waffles, cereal, bagels, pound cake, fruits & more. And yes...it tastes really good unlike most other hotels' breakfast. I give the Alexis Inn & Suites and their friendly staff an A+++!!!!
Great hotel. Some reviews were negative and I can't figure out why. Great front staff. We booked on a third party site and Chyna upgraded us to a suite. Easy to get to. Clean. Easy to get to all the Nashville hot spots. Great shower amenities. What more can you want?
Seven guys played Nashville courses for three days and stayed at the Alexis Inn and Suites. The facility was close to the playing, but, there were many complaints about the odor in the room and A/C malfunction/noise and sinks draining properly. After complaining three times without any compensation, i had to call back to get some relief.
In Nashville for the weekend for a baseball tournament. Great location, easily accessible. Plenty of restaurants nearby. Beds very comfortable, a/c worked well. Facility needs a bit of updating, but is very clean.
Very nice hotel, with several luxury touches that made our stay wonderful. Shuttle drivers were very friendly and professional.
Upon our arrival, we were told the hotel did not have a record of our reservation! The desk clerk, Bobbie maybe a call to you and got things straightened out! Very tense after driving for 5 hours.
The vacation was fine had a good time. Will recommend to friends.Good Location.
location was good and hotel was clean. nice location for the Grand Old Opry and the General Jackson boat tour.lots to do in NASHVILLE.
We were looking for a nicer hotel between Nashville and Hermitage. Location was good. Room was clean but fairly small. We went down for coffee and breakfast but the coffee urn wasn't working. We decided to just go to a restaraunt down the road. Thought the price was a little steep for what we got. No pool here.
overall ok very good breakfast front of building needs work--kinda run down--not like the pictureno refridge in roomshuttle service to downtown way too pricey for our needs,location was perfect stay friendly and helpful