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The Alexis Inn & Suites - Nashville Airport

2.5 out of 5.0

Recent guest reviews

This hotel no longer allows you to park in their lot - except the actual nights you stay at the hotel. Previously, you could make arrangements to leave car at hotel for up to a week while you were out of town. The hotel still provides free shuttle service to/from the airport. But if you can't leave your car, what's the point? I don't plan to stay here again.

Everything was acceptable. The only problem was the inability to close the curtains. There was a gas station across the street and headlights constantly shone into the room. We had to place a blanket over the window.

Was just what I was looking for. It was close to where my meetings were, it was well kept, cozy and clean.

Bien localizado, limpio, cuarto chico con baño pasado de moda.

Wasn't worth the amount. The staff was nice. The hotel is old and not well maintained. Had it been 1/2 the price, it would have been worth it.

Not a new hotel, but well kept. The staff was friendly and helpful with maps, directions info. Room was clean and furnishings excellent.

We were just quick in and out, but the room was great and breakfast was pretty good. The only reason I gave a 4 on condition was that the bathtub was old and should be replaced. But it was clean.

I was immediately impressed by the hotel. I felt very safe in this hotel and any staff member I passed was very friendly and were gracious hosts. They have renovated many areas of the hotel such as fresh carpeting in the rooms and hallways that was tastefully picked out. The bathroom was perfectly clean and the polished stone countertops were impressive to see. The selection of soaps in my room were very nice looking and smelled refreshing. The bedding looked brand new and up with the times in terms of patterns and style. It looked just like bedding in a very high-end hotel, to me. Can't say it enough - great value. It looks like whoever owns it truly cares about your perception of this hotel. The elevator floor and walls had even been renovated and the parking lot was re-surfaced and well landscaped. Well done, and way to pay attention to detail, Alexis Inn.

Cost effective stay away from downtown Nashville with a short Uber ride or drive to enjoy the Honky Tonk district.

knew nothing about Alexis, everything great. Shuttle downtown was excellent.

Hotel is clean. Continental breakfast was good, plenty of choices for a free breakfast. Lobby employees do their job but wouldn't call them very friendly or welcoming.

Hotel was clean. Check in was easy. breakfast was very good I love biscuit and gravy. front desk was very helpful Wehad a great time. We like the shuttle to downtown. FUN

The room was awesome, very spacious, very clean! However front desk staff did not provide the best first impression. Rudely told us that we were too early for check in but then proceeded to look up the account anyways and found our room was indeed ready.

I was booked to stay two nights, on the second day from being out I came back to my hotel room and could not get in. I went down to the front desk, it turns out they checked me out of the room I was stating in for some reason. It was very concerning that they moved my stuff/ suitcase/ toiletries out of the room I was staying in and did not call me to let me know, also weird they would not wonder why someone would leave all of their belonging behind if they just left.... Come to find out, this happened because they screwed up by switching my room and dates with another guest. Needless to say I got all of my stuff back. It was kind of strange thing to happen, and I am glad I didn't leave anything valuable in the room. Cant trust it will be there when you come back.

Shower was not very clean, there were hairs on the walls. There was also Japanese beetles on the walls and in the windows.

Very nice hotel, easy to find, friendly staff, great bed! Will be back when I return to Nashville!

Nice clean comfortable hotel close to the airport -friendly staff Adequate continental breakfast 24 hr coffee, airport shuttle Would stay at this hotel again

The hotel was dated, however it worked for what we needed.

We had a pleasant long weekend with friends. It was close enough to the tourist attractions we wanted to see. Breakfast was good and plenty of it. Sausage, eggs, waffles, etc. It was everything we needed.

Clean Comfortable rooms. Good variety breakfast.

600 Ermac Dr at Elm Hill Pike Corner Nashville TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Donelson, The Alexis Inn & Suites - Nashville Airport is within a few miles (5 km) of sights such as Larry Keeton Theater and Two Rivers Mansion. This 108-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's near the airport and also near Wave Country and Two Rivers Golf Course.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All of The Alexis Inn & Suites - Nashville Airport's 108 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of The Alexis Inn & Suites - Nashville Airport enjoy a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, free newspapers, and a picnic area.

Room options

Standard Two Queens

Twin 2 | Sleeps 4

Suite One King Bed

King 1 | Sleeps 4

Suite 2 Queens

Twin 2 | Full 1 | Sleeps 5

Single King

King 1 | Sleeps 4

Guest reviews for The Alexis Inn & Suites - Nashville Airport

Everyone (23) Couples (152) Business (92) Family (70) Other (57) Friends (27)
3

policy change on parking!

Everyone

This hotel no longer allows you to park in their lot - except the actual nights you stay at the hotel. Previously, you could make arrangements to leave car at hotel for up to a week while you were out of town. The hotel still provides free shuttle service to/from the airport. But if you can't leave your car, what's the point? I don't plan to stay here again.

By on Feb 21, 2018

Review comment responded on Feb 22, 2018

Thank you for your stay at our hotel. We're glad your overall experience was good, but we apologize we didn't meet all of your expectations. We appreciate your taking the time to write about your experience, and we hope to accommodate you again in future! Ms. RB, Executive Manager

4
Everyone

Everything was acceptable. The only problem was the inability to close the curtains. There was a gas station across the street and headlights constantly shone into the room. We had to place a blanket over the window.

By , from Memphis, TN on Jan 22, 2018

Review comment responded on Jan 23, 2018

Thank you for taking the time to post your review of Alexis Inn & Suites in Nashville. It’s nice to know you had a pleasant time with us, but we are sorry for the issue you had in your room. We wish we had the opportunity to address this issue while you were here as we would have done our best to ensure you were comfortable. We hope this didn’t overshadow your otherwise great experience and that you will choose us again in the future. Ms. RB, Executive Manager

4

nice hotel

Everyone

Was just what I was looking for. It was close to where my meetings were, it was well kept, cozy and clean.

By on Nov 11, 2017

Review comment responded on Nov 14, 2017

Thank you for sharing your positive feedback about the Alexis Inn & Suites. We are glad to know you had a comfortable stay and that our convenient location was perfect for your needs. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Ms. RB, Executive Manager

3

near nashville

Families

Wasn't worth the amount. The staff was nice. The hotel is old and not well maintained. Had it been 1/2 the price, it would have been worth it.

By on Nov 3, 2017

Review comment responded on Nov 6, 2017

Thank you for your feedback. We are happy to know your overall visit was pleasant and that you liked our courteous service. That being said, we are sorry our hotel did not meet your expectations. We agree some areas within the hotel are beginning to show their age, and our current plans are to begin with a remodel of the lobby in 2016-2017. We will share your feedback with individuals who are formulating plans for future renovations and upgrades. We hope you will give us a chance to impress you on a future visit. Ms. RB,  Executive Manager

5

great place for the price.

Everyone

Not a new hotel, but well kept. The staff was friendly and helpful with maps, directions info. Room was clean and furnishings excellent.

By , from Birmingham, AL on Oct 19, 2017

Review comment responded on Oct 20, 2017

Thank you for evaluating your stay at Alexis Inn & Suites in Nashville. We are delighted to know our associates left you with a good impression of our hotel and that you also found us to be of a good value in the area. It was a pleasure hosting you, and we look forward to welcoming you back again soon! Ms. RB, Executive Manager

5

nice hotel

Everyone

We were just quick in and out, but the room was great and breakfast was pretty good. The only reason I gave a 4 on condition was that the bathtub was old and should be replaced. But it was clean.

By , from nashville on Oct 12, 2017

Review comment responded on Oct 14, 2017

Kelley, thank you for your nice feedback about the Alexis Inn & Suites in Nashville. We are glad to know you liked your comfortable room and the breakfast we serve. Also, I have made a note of your comment. We hope to be your hotel of choice whenever you are back in this area. Ms. RB, Executive Manager

5

exceeded my expectations! highly recommend.

Everyone
High-quality bedding! Tasteful polished stone counters Impressive selection of complimentary soaps

I was immediately impressed by the hotel. I felt very safe in this hotel and any staff member I passed was very friendly and were gracious hosts. They have renovated many areas of the hotel such as fresh carpeting in the rooms and hallways that was tastefully picked out. The bathroom was perfectly clean and the polished stone countertops were impressive to see. The selection of soaps in my room were very nice looking and smelled refreshing. The bedding looked brand new and up with the times in terms of patterns and style. It looked just like bedding in a very high-end hotel, to me. Can't say it enough - great value. It looks like whoever owns it truly cares about your perception of this hotel. The elevator floor and walls had even been renovated and the parking lot was re-surfaced and well landscaped. Well done, and way to pay attention to detail, Alexis Inn.

By , from Midland, MI on Sep 28, 2017

Review comment responded on Sep 30, 2017

Sarah, thank you for sharing your wonderful experience at Alexis Inn & Suites in Nashville. We are glad to know you loved the service provided by our courteous associates and were impressed with the convenience of our location. We also appreciate your observation and have taken a note of the same. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Ms. RB, Executive Manager

4

close to airport

Everyone

Cost effective stay away from downtown Nashville with a short Uber ride or drive to enjoy the Honky Tonk district.

By , from WA on Sep 28, 2017

Review comment responded on Sep 30, 2017

Thank you for choosing to stay at Alexis Inn & Suites in Nashville. We are happy to know you enjoyed the service received from our friendly associates and loved our shuttle service. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Ms. RB, Executive Manager

5

pleasant surprise

Everyone

knew nothing about Alexis, everything great. Shuttle downtown was excellent.

By , from Ringgold, GA on Jun 4, 2017

Review comment responded on Jun 6, 2017

David, we are so happy you chose Alexis Inn & Suites in Nashville for your visit to Music City. It is great to read you had a comfortable stay with us and that you loved our shuttle service. Should your travels bring you back to Nashville, it would be our pleasure to host you again. Ms. RB, Executive Manager

3

good for the price.

Everyone

Hotel is clean. Continental breakfast was good, plenty of choices for a free breakfast. Lobby employees do their job but wouldn't call them very friendly or welcoming.

By , from Bristol, PA on May 23, 2017

Review comment responded on May 25, 2017

Kristen, thank you for staying at our hotel. I am pleased to read you enjoyed much of your stay with us, especially the delicious complimentary hot breakfast. Our associates receive thorough training, but sometimes we do make mistakes. Our goal is to "get it right" every time and we will step up our efforts to make this happen. We appreciate your taking the time to share your experience and hope to accommodate you again in future. Ms. RB, Executive Manager