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The Alexis Inn & Suites - Nashville Airport

2.5 out of 5.0

Recent guest reviews

knew nothing about Alexis, everything great. Shuttle downtown was excellent.

Hotel is clean. Continental breakfast was good, plenty of choices for a free breakfast. Lobby employees do their job but wouldn't call them very friendly or welcoming.

Hotel was clean. Check in was easy. breakfast was very good I love biscuit and gravy. front desk was very helpful Wehad a great time. We like the shuttle to downtown. FUN

The room was awesome, very spacious, very clean! However front desk staff did not provide the best first impression. Rudely told us that we were too early for check in but then proceeded to look up the account anyways and found our room was indeed ready.

I was booked to stay two nights, on the second day from being out I came back to my hotel room and could not get in. I went down to the front desk, it turns out they checked me out of the room I was stating in for some reason. It was very concerning that they moved my stuff/ suitcase/ toiletries out of the room I was staying in and did not call me to let me know, also weird they would not wonder why someone would leave all of their belonging behind if they just left.... Come to find out, this happened because they screwed up by switching my room and dates with another guest. Needless to say I got all of my stuff back. It was kind of strange thing to happen, and I am glad I didn't leave anything valuable in the room. Cant trust it will be there when you come back.

Shower was not very clean, there were hairs on the walls. There was also Japanese beetles on the walls and in the windows.

Very nice hotel, easy to find, friendly staff, great bed! Will be back when I return to Nashville!

Nice clean comfortable hotel close to the airport -friendly staff Adequate continental breakfast 24 hr coffee, airport shuttle Would stay at this hotel again

The hotel was dated, however it worked for what we needed.

We had a pleasant long weekend with friends. It was close enough to the tourist attractions we wanted to see. Breakfast was good and plenty of it. Sausage, eggs, waffles, etc. It was everything we needed.

Clean Comfortable rooms. Good variety breakfast.

Friendly helpful staff, nice big room for good price, decent breakfast.

This was the second straight year staying a week at the Alexis Inn & Suites in Nashville. Each year we've had a great experience. The staff is so friendly from check-in to check-out & extremely willing to help. We stayed there during the week of July 4th. I asked the young lady at the front desk about a shuttle going into Nashville for the fireworks. She called the shuttle for us & told us what time the shuttle would be there for pick-up. The rooms are VERY clean & it's the only hotel that I've been able to get a full night sleep because the beds & pillows are very comfortable. The Alexis Inn & Suites is only 10 minutes from downtown Nashville & that's from hotel to the parking garage. We will continue to stay at the Alexis Inn & Suites each time we visit Nashville. Their breakfast is amazing! They have eggs, sausage, biscuits & gravy, waffles, cereal, bagels, pound cake, fruits & more. And yes...it tastes really good unlike most other hotels' breakfast. I give the Alexis Inn & Suites and their friendly staff an A+++!!!!

Great hotel. Some reviews were negative and I can't figure out why. Great front staff. We booked on a third party site and Chyna upgraded us to a suite. Easy to get to. Clean. Easy to get to all the Nashville hot spots. Great shower amenities. What more can you want?

Seven guys played Nashville courses for three days and stayed at the Alexis Inn and Suites. The facility was close to the playing, but, there were many complaints about the odor in the room and A/C malfunction/noise and sinks draining properly. After complaining three times without any compensation, i had to call back to get some relief.

In Nashville for the weekend for a baseball tournament. Great location, easily accessible. Plenty of restaurants nearby. Beds very comfortable, a/c worked well. Facility needs a bit of updating, but is very clean.

Very nice hotel, with several luxury touches that made our stay wonderful. Shuttle drivers were very friendly and professional.

Upon our arrival, we were told the hotel did not have a record of our reservation! The desk clerk, Bobbie maybe a call to you and got things straightened out! Very tense after driving for 5 hours.

The vacation was fine had a good time. Will recommend to friends.Good Location.

location was good and hotel was clean. nice location for the Grand Old Opry and the General Jackson boat tour.lots to do in NASHVILLE.

600 Ermac Dr at Elm Hill Pike Corner Nashville TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Donelson, The Alexis Inn & Suites - Nashville Airport is 2 mi (3.2 km) from Larry Keeton Theater and within a 10-minute drive of Grand Ole Opry. This 108-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's near the airport and also near Wave Country and Two Rivers Golf Course.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All of The Alexis Inn & Suites - Nashville Airport's 108 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of The Alexis Inn & Suites - Nashville Airport enjoy a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, free newspapers, and a picnic area.

Room options

Standard Two Queens

Twin 2 | Sleeps 4

Suite One King Bed

King 1 | Sleeps 4

Suite 2 Queens

Full 1 | Twin 2 | Sleeps 5

Single King

King 1 | Sleeps 4

Guest reviews for The Alexis Inn & Suites - Nashville Airport

Everyone (15) Couples (152) Business (92) Family (69) Other (57) Friends (27)
5

pleasant surprise

Everyone

knew nothing about Alexis, everything great. Shuttle downtown was excellent.

By , from Ringgold, GA on Jun 4, 2017

Review comment responded on Jun 6, 2017

David, we are so happy you chose Alexis Inn & Suites in Nashville for your visit to Music City. It is great to read you had a comfortable stay with us and that you loved our shuttle service. Should your travels bring you back to Nashville, it would be our pleasure to host you again. Ms. RB, Executive Manager

3

good for the price.

Everyone

Hotel is clean. Continental breakfast was good, plenty of choices for a free breakfast. Lobby employees do their job but wouldn't call them very friendly or welcoming.

By , from Bristol, PA on May 23, 2017

Review comment responded on May 25, 2017

Kristen, thank you for staying at our hotel. I am pleased to read you enjoyed much of your stay with us, especially the delicious complimentary hot breakfast. Our associates receive thorough training, but sometimes we do make mistakes. Our goal is to "get it right" every time and we will step up our efforts to make this happen. We appreciate your taking the time to share your experience and hope to accommodate you again in future. Ms. RB, Executive Manager

5

clean

Everyone

Hotel was clean. Check in was easy. breakfast was very good I love biscuit and gravy. front desk was very helpful Wehad a great time. We like the shuttle to downtown. FUN

By , from Minnesota on Apr 2, 2017

Review comment responded on Apr 4, 2017

Randy, we are so happy you chose Alexis Inn & Suites in Nashville for your stay. It’s our pleasure knowing you loved all the aspects of your visit, especially our spotless property and the complimentary breakfast we offer. We hope to see you soon. Ms. RB, Executive Manager

4

nice hotel, rude front desk staff

Everyone

The room was awesome, very spacious, very clean! However front desk staff did not provide the best first impression. Rudely told us that we were too early for check in but then proceeded to look up the account anyways and found our room was indeed ready.

By on Mar 13, 2017

Review comment responded on Mar 15, 2017

We are so happy you chose the Alexis Inn & Suites for your visit to Opryland. It's great to know were impressed with your well-appointed room. Having said that, I am sorry for the incident you encountered with our front desk staff. I will share your concern with the team so that this is not repeated. We value all of our guests and hope you will consider staying with us again. Ms. RB, Executive Manager

4

unsettling experience,but nice hotel

Everyone

I was booked to stay two nights, on the second day from being out I came back to my hotel room and could not get in. I went down to the front desk, it turns out they checked me out of the room I was stating in for some reason. It was very concerning that they moved my stuff/ suitcase/ toiletries out of the room I was staying in and did not call me to let me know, also weird they would not wonder why someone would leave all of their belonging behind if they just left.... Come to find out, this happened because they screwed up by switching my room and dates with another guest. Needless to say I got all of my stuff back. It was kind of strange thing to happen, and I am glad I didn't leave anything valuable in the room. Cant trust it will be there when you come back.

By on Feb 11, 2017

Review comment responded on Feb 13, 2017

Thank you for staying at the Alexis Inn & Suites. We are glad you enjoyed your overall stay, but we are sorry for the service issues you had while you were here. I have discussed the problems you encountered during your visit with my team, and we are immediately implementing plans to ensure no future guest experiences the same. We look forward to having another chance to welcome you back to experience our hotel the way it should have been on this visit. Thanks again, we hope that you will visit us soon. Ms. RB, Executive Manager

3

hotel cleanliness

Everyone

Shower was not very clean, there were hairs on the walls. There was also Japanese beetles on the walls and in the windows.

By on Jan 23, 2017

Review comment responded on Jan 26, 2017

Thank you for choosing our hotel for your visit. We are pleased to know you had an overall nice stay. However, we are sorry for the inconvenience you experienced in your room. We have shared your valuable comments with our concerned department and look forward to providing you with a much better experience in the future. Thanks again, we hope to welcome you back soon. Ms. RB, Executive Manager

4
Everyone

Very nice hotel, easy to find, friendly staff, great bed! Will be back when I return to Nashville!

By on Nov 23, 2016

Review comment responded on Nov 25, 2016

Thank you for letting us know the Alexis Inn & Suites was perfect for your trip to the Music City! Seeing smiles on our guests when they leave is what we aim, so we are happy that you got a good night’s sleep while here. We look forward to your return! Ms. RB, Executive Manager

4

nice hotel close to airport

Everyone

Nice clean comfortable hotel close to the airport -friendly staff Adequate continental breakfast 24 hr coffee, airport shuttle Would stay at this hotel again

By on Sep 28, 2016

Review comment responded on Sep 30, 2016

Thank you for choosing our hotel for your stay by the airport and for sharing your experience. We are happy to know that our location and the shuttle service was perfect for your needs. We would love to welcome you back to the Alexis Inn & Suites in Nashville the next time that your travels bring you back to our area. Ms. RB, Executive Manager

3

ok hotel for the price

Everyone

The hotel was dated, however it worked for what we needed.

By on Sep 21, 2016

Review comment responded on Sep 23, 2016

Thank you for staying with us and for sharing your experience. We are glad your overall stay was enjoyable and that you liked our affordable rates. It was a pleasure to host you, and we hope to welcome you back soon. Ms. RB, Executive Manager

4

close enough to tourists attractions.

Everyone

We had a pleasant long weekend with friends. It was close enough to the tourist attractions we wanted to see. Breakfast was good and plenty of it. Sausage, eggs, waffles, etc. It was everything we needed.

By , from Tulsa OK on Sep 5, 2016

Review comment responded on Sep 7, 2016

Thank you for staying at the Alexis Inn & Suites and for sharing your nice comments about our hotel. We are pleased to read we were able to meet your expectations and how much you enjoyed our proximity to major attractions of the city. We hope you will visit us again the next time your travels bring you back to this area. Ms. RB, Executive Manager