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Embassy Suites by Hilton Franklin Cool Springs

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Franklin Cool Springs

An indoor swimming pool with clear water, surrounded by lounge chairs and potted plants.
A multi-story hotel with a prominent 'E' sign, indicating an emergency exit.
A bar area with multiple stools, a bar counter, and a television screen.
A spacious hotel lobby with a large carpeted area, a sofa, and a reception desk.
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
820 Crescent Centre Dr, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪1 min drive‬
  • Place, Broadway
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for 2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

A hotel room with two beds, a desk with a television, a lamp, and a chair.

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 4

View all photos for King Suite - Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

King Suite - Non-Smoking

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking (Bathtub)

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Non Smoking (Bathtub)

9.4 out of 10
Exceptional
(31 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

A hotel room with a sofa, armchair, TV, lamp, and a small table.

Family Suite

  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed Corner

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Suite, 1 King Bed Corner

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A modern hotel room with a kitchen area, dining table, and chairs.

Presidential Suite, 1 King Bed

  • 1496 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Roll-in Shower, Non Smoking

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Premium Suite, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Hearing Accessible, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Premium Suite, 1 King Bed, Hearing Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(90 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Hearing Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

A hotel room with a large bed, a TV, a desk with a chair, and a nightstand with a lamp.

Premium Suite, 1 King Bed, Non Smoking, Corner

  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Non Smoking (Shower)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking (Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Roll-in Shower

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a door leading to a bathroom.

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

A modern shower area with a handheld showerhead, a handheld shower attachment, a grab bar, a bench, and a towel rack.

Suite, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

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Drury Plaza Hotel Nashville Franklin

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 1,871 reviews
$135 nightly
The price is $160
Jul 27 - Jul 28
Total with taxes and fees
Drury Plaza Hotel Nashville Franklin

About the neighborhood

Franklin

Embassy Suites by Hilton Franklin Cool Springs places you within 2 miles (3 km) of Aspen Grove Park and CoolSprings Galleria. This 250-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and a 24-hour business center.

What's nearby

  • CoolSprings Galleria - 1 min drive - 0.9 miles
  • Aspen Grove Park - 1 min drive - 0.9 miles
  • Broadway - 18 min drive - 20.2 miles
  • Bridgestone Arena - 18 min drive - 20.2 miles
  • Nissan Stadium - 19 min drive - 21.0 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Waffle House - ‬3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

Renovated in 2026, Embassy Suites by Hilton Franklin Cool Springs features an indoor pool, a 24-hour gym, and meeting rooms. Self parking is offered for USD 14 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.
37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Drury Plaza Hotel Nashville Franklin
Franklin
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 1,871 reviews
$135 nightly
The price is $160
Jul 27 - Jul 28
Total with taxes and fees
Drury Plaza Hotel Nashville Franklin

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (USD 14 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - May 2026
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Secured self parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Franklin Cool Springs?

Embassy Suites by Hilton Franklin Cool Springs offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Franklin Cool Springs?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Franklin Cool Springs on Jul 19, 2026 start from $165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Embassy Suites by Hilton Franklin Cool Springs?

This hotel is located in Franklin, close to CoolSprings Galleria, Franklin Farmers Market, and The Factory. You'll also find Crockett Park and Aspen Grove Park within a short drive.

Is there parking available at Embassy Suites by Hilton Franklin Cool Springs?

Yes, secured parking is offered for USD 14 per day with in/out privileges. An electric car charging station, wheelchair-accessible van parking, and RV/bus/truck parking are also available.

Does Embassy Suites by Hilton Franklin Cool Springs include a casino at the property?

No, Embassy Suites by Hilton Franklin Cool Springs doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Franklin Cool Springs?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Embassy Suites by Hilton Franklin Cool Springs?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Embassy Suites by Hilton Franklin Cool Springs have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites by Hilton Franklin Cool Springs have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Franklin Cool Springs serves free buffet breakfast each morning from its restaurant.

Does Embassy Suites by Hilton Franklin Cool Springs allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Franklin Cool Springs for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites by Hilton Franklin Cool Springs have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Embassy Suites by Hilton Franklin Cool Springs?

The closest major airport to Embassy Suites by Hilton Franklin Cool Springs is Nashville International Airport (BNA), which is 20.5 mi away (23 minutes by car). Another top airport is Smyrna, TN (MQY), which is located 26 mi away (33-minute drive).

Are there rooms with balconies at Embassy Suites by Hilton Franklin Cool Springs?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Franklin Cool Springs.

Does Embassy Suites by Hilton Franklin Cool Springs offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Embassy Suites by Hilton Franklin Cool Springs.

Embassy Suites by Hilton Franklin Cool Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 541 out of 1009 reviews
Rating 8 - Good. 198 out of 1009 reviews
Rating 6 - Okay. 119 out of 1009 reviews
Rating 4 - Poor. 82 out of 1009 reviews
Rating 2 - Terrible. 69 out of 1009 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff check on us several times
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very comfortable accommodation; friendly staff (thank you Dawn);
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Azra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff very kind and Professional .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was there for golf event 4 days, place was under little construction in lobby area but that didn't take away from anything! staff was great all-round, place was clean, food was amazing will stat again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Was under construction at the tome of my stay BUT the staff was super friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD ALL THE WAY AROUND!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kenny

Liked: Staff & service
Nice staff, clean room, great breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and check in an out was easy. Breakfast as awesome.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ginger G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
All good, really enjoyed our stay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Landrell

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great outside of the renovations which was just part of it! But even with renovations they provided top tier service!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Nice stay minus the rennovations
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Great hotel the room was clean the staff were super friendly and helpful love the breakfast the omelettes are fantastic
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel- updated and a lot of room for my family of 4. We loved the reception and complimentary breakfast. They were doing construction and pool was closed but it did not bother us! Would definitely come back!! Even let us check out a little late!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ronda

Disliked: Property conditions & facilities
The property is under construction so it’s very noisy and dusty right now. The staff were pretty disengaged
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed is super comfy, room spacious and clean, gym has nice equipment. I don't like tub showers, so that is on me
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
We did not know the hotel was undergoing rennovation, The main floor was a construction zone pushing hte managers special and breakfast eating area into a much smaller area. The staff was great.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Isaac

Liked: Cleanliness, staff & service
The air conditioning in the room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and bed very comfortable. Staff did an excellent job providing accommodation s around construction.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LeeAnn

Best bartender
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in Aug 2025