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Baymont by Wyndham Franklin/Cool Springs

2.0 out of 5.0

Recent guest reviews

This experience was great. The staff was very professional and courteous

Room was huge. Remodeled, very pleasantly surprised. I loved this place and will definitely be back!

Well maintained property, good breakfasts, rooms clean and well maintained

Meh.... broken stuff, remote didnt work. Chair wobbled, forced to come in and out the main entrance. Just not a grear hotel. No major complaints just... bleh.

The smell from the AC kept me up all night to the point I considered leaving if it wasn't course I was tired. The light above the sink didn't work and the carpet was we at the entrance. I have stayed at Baymonts before and I canceled a room I had at a different place. Big mistake:(. I told the person at the front desk and he said ok. I barely got any sleep and my throat hurts.

Affordable, clean, excellent breakfast, enchanted with pancake maker.

I arrived late the first night for check-in after taking in a concert in Nashville. I was greeted by the nicest person upon check-in which went quick and she told me if I needed any suggestions for places to each or things to do let her know! She was also working the next morning and printed off tickets for me to an event I was attending. The room was clean when we checked in and then again the following night when we returned. The breakfast was your typical waffles, cereal, juice, milk, coffee, yogurt, toast, etc. hotel breakfast. Overall for an inexpensive option that is easy to get to and right off the highway I highly recommend!

Our room was very dirty. Behind the beds and around furniture looked as if it hadn't been cleaned in years! Rooms were very small and the carpets had stains all over. Will not ever stay here again!

Breakfast buffet was good though not buried. Same menu daily. Powdered eggs could have been better but we’re not bad. Room was small but included table and chair, refrigerator and microwave. Kleenex box was empty and the floors were not vacuumed very well daily. Parking is limited but adequate unless construction workers fill the property as they did one of our two nights. A good value for the price.

The hotel staff could not have been more pleasant and having a Cracker Barrel next door is always welcome. The morning breakfast was not really edible. At this price point I understand that reality, but I will probably look for budget hotels that simply don't offer a breakfast.

Nice hotel in a nice area. Now the unpleasant news: I worked in the coffee industry for over 30 years and am now retired. The coffee at the hotel was terrible!!! I'm sure it was due to the airpots not being cleaned. Your coffee supplier can provide you with urn cleaner I'm sure I will stay at this hotel again, my son is stationed at Keesler AFB and The Baymont was about the 1/2 point for our drive from Michigan.

When I first got to the hotel no one was at the office. After finally getting checked in I went to the room where I come to find stained sheets and bates motel-esque bathroom. Breakfast was mediocre.

Staff helped with transportation. Room was nice but not perfectly clean. Free breakfast was adequate and convenient.

Our room wasn't ready when we arrived, so they gave us bottles of water and upgraded us to a suite with a jacuzzi.

Room was ok but saw mold around tub and shower rim.

Hotel changed buildings with Comfort Inn. Lunch Room small, staff busy on phone. Didn't get towel changes 2nd day. Little toilet paper on roll and no backup. Comode was so noisey.

Great place to stay. I plan on staying there again.

I BOOKED A KING BED NON SMOKING ROOM. REACHED THE HOTEL FIFTEEN MINUTES AFTER BOOKING AND TO MY DISMAY AND THE HOTEL DESK CLERK THERE WERE NO KING BED ROOMS. ONLY ROOM AVAILABLE WAS A DOUBLE SMOKING ROOM. BEING EXHAUSTED WE DISAPPOINTEDLY TOOK IT. NO COFFE FILTER SO COULDN'T MAKE COFFEE, COULD SEE AROUND THE DOOR, ONLY 14 DEGREES OUTSIDE SO KEEPING THE ROOM WARM WAS A CHORE AND CONSTANT INTERUPTED SLEEP. FIRST TIME I USED THIS SERVICE AND SURE WILL BE THE LAST.

I have stayed at multiple Comfort Inn's in other states and have never been disappointed. This location did not meet my expectations. The room smelled like stale smoke and paint, even though it was a smoke free room. When I used the air conditioner, the room was flooded with the smell of mildew. The tub was stained as was some of the furniture. I will not stay at this location again.

4206 Franklin Common Ct Franklin TN

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Baymont by Wyndham Franklin/Cool Springs is located 1.5 mi (2.3 km) from Goofballs Family Fun Center and within a 10-minute drive of CoolSprings Galleria. This 58-room motel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Each morning free breakfast is included with your stay.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Baymont by Wyndham Franklin/Cool Springs, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Baymont by Wyndham Franklin/Cool Springs

Everyone (18) Couples (4) Business (1) Family (4) Other (2)
4
Everyone

By on Jul 24, 2019

Review comment responded on Jul 27, 2019

Thank you for taking the time to tell us about your experience at Baymont by Wyndham Franklin. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations

5
Families

This experience was great. The staff was very professional and courteous

By on Jul 13, 2019

Review comment responded on Jul 15, 2019

Thank you for taking the time to tell us about your experience at Baymont by Wyndham Franklin. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

5
Everyone

Room was huge. Remodeled, very pleasantly surprised. I loved this place and will definitely be back!

By , from Northwest Arkansas on May 29, 2019

Review comment responded on May 31, 2019

Thank you for taking the time to tell us about your experience at Baymont by Wyndham Franklin. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

5
Everyone

Well maintained property, good breakfasts, rooms clean and well maintained

By on Dec 8, 2018

Review comment responded on Dec 10, 2018

Dear Guest, Thank you for taking the time to give your feedback. I am delighted to hear you had a wonderful stay with us. Here at the Baymont by Wyndham in Franklin, TN we strive to provide guest with excellent service and clean rooms. I will share your comments with our staff. Again we thank you for taking the time to give your feedback and being a valued guest. Thank you, Guest Services

3
Everyone

Meh.... broken stuff, remote didnt work. Chair wobbled, forced to come in and out the main entrance. Just not a grear hotel. No major complaints just... bleh.

By on Oct 13, 2018

Review comment responded on Oct 17, 2018

Dear Guest, Thank you for taking the time to give your feedback. I am delighted to hear you had a wonderful stay with us. Here at the Baymont by Wyndham in Franklin, TN we strive to provide guest with excellent service and clean rooms. I will share your comments with our staff. At our hotel we take guest feedback to heart and are currently in the process of finishing our renovations. As you probably noticed we have finished our lobby/ breakfast area, add a fitness room and had the guest room updated with 49 inch flat screen T.V.s, new carpet, mattresses, bathroom tile work, and paint. We will be replacing all guest room future and updated guest bathroom vanity area. We hope you can see our improvements on your next trip with us. Again we thank you for taking the time to give your feedback and being a valued guest. Thank you,

2
Everyone

The smell from the AC kept me up all night to the point I considered leaving if it wasn't course I was tired. The light above the sink didn't work and the carpet was we at the entrance. I have stayed at Baymonts before and I canceled a room I had at a different place. Big mistake:(. I told the person at the front desk and he said ok. I barely got any sleep and my throat hurts.

By on Sep 1, 2018

Review comment responded on Sep 25, 2018

Dear Guest, We are sorry to hear you did not have an excellent stay with us. We strive provide our guest with clean and comfortable rooms and will utilize your feedback to improve. Thank you,

4
Everyone

Affordable, clean, excellent breakfast, enchanted with pancake maker.

By on Mar 20, 2018

Review comment responded on Mar 20, 2018

Dear Guest, We are happy to hear you had a wonderful stay with us. Our staff strives to provide guest with clean comfortable rooms and an awesome breakfast. We hope to see you again! Thank you,

4

great 2day stay

Everyone

I arrived late the first night for check-in after taking in a concert in Nashville. I was greeted by the nicest person upon check-in which went quick and she told me if I needed any suggestions for places to each or things to do let her know! She was also working the next morning and printed off tickets for me to an event I was attending. The room was clean when we checked in and then again the following night when we returned. The breakfast was your typical waffles, cereal, juice, milk, coffee, yogurt, toast, etc. hotel breakfast. Overall for an inexpensive option that is easy to get to and right off the highway I highly recommend!

By , from Iowa on Mar 15, 2018

Review comment responded on Mar 15, 2018

Dear Guest, Thank you for your kind words. I am delighted to hear our staff was able to provide you with clean comfortable stay at our hotel. We hope to see you again! Thank you,

2

rooms are not clean and were overpriced

Everyone

Our room was very dirty. Behind the beds and around furniture looked as if it hadn't been cleaned in years! Rooms were very small and the carpets had stains all over. Will not ever stay here again!

By , from Franklin, TN on Sep 26, 2017

Review comment responded on Sep 29, 2017

Dear Guest, We are sorry to hear you did not have a sufficient stay at our hotel. Our hotel is currently under renovations. We have painted all guest rooms including the bathroom, redid all tile in work in guest bathrooms, are replacing carpet, finished the lobby, breakfast area, and fitness room. We take pride in being able to provide guest with clean comfortable rooms hence the major renovations our hotel is under. Again, we apologize for any inconvenience any issues may have caused. We hope to see you again ones our renovations are done.

3

well-maintained older property

Everyone

Breakfast buffet was good though not buried. Same menu daily. Powdered eggs could have been better but we’re not bad. Room was small but included table and chair, refrigerator and microwave. Kleenex box was empty and the floors were not vacuumed very well daily. Parking is limited but adequate unless construction workers fill the property as they did one of our two nights. A good value for the price.

By on Sep 24, 2017

Baymont by Wyndham Franklin/Cool Springs

4206 Franklin Common Ct, Franklin, TN 37067
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.