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Recent guest reviews

Just traveling through nashville, property was conveniently located next to our route and was pet friendly. Sleep, eat and go. Breakfast was average, website needs better explanation of pet fee

This is my favorite place to stay in Franklin TN.

I paid for room through orbitz.com. but when i checked in i was charged again for same room please fix this mistake

It was just a normal hotel but clean.Its right next door to the mall and restaurants.

Clean, convenient location, friendly staff

Site was clean. Staff very friendly. Room clean and comfortable.

Large room. Nice kitchen. Pet friendly. Good restaurant for dinner next door.

Check in was quick. Hotel was clean and is in a great location.

Very clean. I can tell that this hotel is newer. Everything was fresh and clean and very tasteful.

Traveling during the pandemic is stressful but this place was squeaky CLEAN!!!!! And the staff was awesome and they gave us breakfast to go. Highest ratings all around. Thank you!!

I loved the location--nestled in a quiet place amongst the Galleria area. The staff was always friendly and helpful. I stayed during a time when staff was minimal, but all were ready to get whatever I needed. The room was perfect for me as I got treatment for chronic illness--the kitchen was well-supplied and they provided even the little things like dish soap and dishwasher detergent. I would stay again.

Toilet did not work. Told front desk and they said maintenance would fix it while we left for dinner... they never came. Room was very small. Beds were small. Great location, though.

Clean. Spacious. Good breakfast. Friendly staff. Nice pool area

Great place to stay, very friendly staff. Only issue was there were some nails where the carpet met the tile in the bathroom that were pokey. Otherwise it was wonderful, will stay there again next time we travel to Franklin

Very clean and comfortable stay. Would stay there again. Only complaint was luke-warm coffee at breakfast.

Check in was extremely S-L-O-W. This place has minimal staff, and it shows. The first room they gave me had some else's belongings in it. It took over an hour to resolve this. I had to move myself to another room no assistance was offered. Bring you own ice, because there is only one ice machine for the entire hotel on the first floor. The room does have a refrigerator/freezer, but no icemaker. Two small ice trays that yo can fill up with sink water are provided. This is not enough for one person, let alone two. I have had good experiences in a Towneplace in Bentonville, AR. This one leaves a lot to be desired.

There’s nothing I didn’t like about this hotel. It’s adjacent to a mall and other stores and restaurants. The rooms all have kitchenettes and are set up like mini apartments. The furniture is modern and comfortable. You have all the amenities of home.

The hotel was great. It was clean and comfortable. Staff was great. Pool area was nice. Breakfast was good with a lot of variety.

South Springs Drive Franklin TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

CoolSprings Galleria is a short stroll from Towneplace Suites by Marriott Franklin Cool Springs, and other popular attractions like The Factory are within a 10-minute drive. This 120-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and 39-inch Smart TVs with satellite channels and Netflix. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available on request.


Property features

Guests of Towneplace Suites by Marriott Franklin Cool Springs have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.

Room options

Studio, 2 Queen Beds (Mobility Accessible, Tub)

2 Queen Beds | Sleeps 4

Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

2 Queen Beds | Sleeps 4

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Studio, 2 Queen Beds (Hearing Accessible)

2 Queen Beds | Sleeps 4

Guest reviews for Towneplace Suites by Marriott Franklin Cool Springs

Everyone (6) Couples (1) Family (11)
4
Family

Just traveling through nashville, property was conveniently located next to our route and was pet friendly. Sleep, eat and go. Breakfast was average, website needs better explanation of pet fee

By on Jan 17, 2024

Review comment responded on Feb 6, 2024

Hi Rodney! Thanks for choosing to stay with us while passing through town. We are sorry we didn't knock it out of the park with this trip. We appreciate your feedback about breakfast and the pet fee so we can share with our team and focus on how we can improve.

5
Everyone

This is my favorite place to stay in Franklin TN.

By on Dec 29, 2023

Review comment responded on Feb 6, 2024

Hello Tim! Thanks for staying with us and sharing your feedback. We hope to see you soon!

1
Everyone

I paid for room through orbitz.com. but when i checked in i was charged again for same room please fix this mistake

By on Jun 18, 2023

4
Friends

It was just a normal hotel but clean.Its right next door to the mall and restaurants.

By on Aug 20, 2021

5
Partner Couples

Clean, convenient location, friendly staff

By on Apr 3, 2021

Review comment responded on Apr 8, 2021

Thank you! We hope that when you return to the Franklin, TN area that you choose to stay with us again.

5
Family

Site was clean. Staff very friendly. Room clean and comfortable.

By on Mar 19, 2021

Review comment responded on Apr 8, 2021

Thank you! We hope that when you return to the Franklin, TN area that you choose to stay with us again.

5
Family

Large room. Nice kitchen. Pet friendly. Good restaurant for dinner next door.

By on Feb 4, 2021

5
Family

Check in was quick. Hotel was clean and is in a great location.

By , from Columbus, OH on Nov 21, 2020

5
Family

Very clean. I can tell that this hotel is newer. Everything was fresh and clean and very tasteful.

By , from Greentown, IN on Oct 25, 2020

5
Family

Traveling during the pandemic is stressful but this place was squeaky CLEAN!!!!! And the staff was awesome and they gave us breakfast to go. Highest ratings all around. Thank you!!

By on Jul 18, 2020

Review comment responded on Jul 20, 2020

Thank you for stay with us! We are so glad to hear you enjoyed your stay!

Towneplace Suites by Marriott Franklin Cool Springs

7153 South Springs Drive, Franklin, TN 37067
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