Hilton Garden Inn Nashville/Franklin Cool Springs in Nashville

Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Property features

At Hilton Garden Inn Nashville/Franklin Cool Springs, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

$117* Per night/room Aug 30 - Aug 31

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

King 1 | Sleeps 2

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Queen 2 | Sleeps 4

Arrivals + Departures

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

Payment types

Kids + Beds

Children stay free when using existing bedding
Rollaway/extra beds are available
Free cribs/infant beds are available

Pets

This property doesn't allow pets (service animals welcome)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, Mastercard, and Visa.
Only debit cards are accepted.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: USD 11.95 per person (approximately)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Hilton Garden Inn Cool Springs
Hilton Garden Inn Nashville/Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs

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4.2

out of 5

"Good!"

See all 19 reviews

Room cleanliness 4.5

Service & staff 4.5

Room comfort 4.0

Hotel condition 4.0

This hotel is most popular for:

Recent guest reviews

I liked that water and tea was available in the lobby. So nice to walk in from a hot day and have a cool drink available.

Great hotel. Huge rooms, great location, helpful staff.

The beds were a little firm for me, but wouldn't rate down the hotel for that. The pool and fitness room were great! The staff was friendly and helpful on local attractions. The Tin Roof Bar across the street had a great atmosphere and the wings were excellent! I will stay here again in the near future.

I was there for one night. I was exhausted when I arrived because the flights were delayed due to the weather. The staff was very accommodating when I arrived. I slept well. The room was very comfortable and clean. I did have breakfast the next morning and the wait staff was quite courteous. If I do travel to Nashville again, I would definitely consider staying here again.

Very Friendly and accommodating staff. All of the extras available, pool, fitness room and restaurant. Room that we stayed in was a handicap room. Luxury Vinyl Tile floors with carpet around the bed and very spacious bathroom. I will be back!

Great location, friendly staff, clean property. Real good cooked to order breakfast

Overall we enjoyed our visit. The room was clean and comfortable. The staff were kind and answered questions without hesitation.

Nice, very large room. Please note, however, if you use a booking site to book this hotel, breakfast is NOT included

The hotel is nice, and is in a nice location, we were close to the mall and it took about 15 mins to get to our family's house. the staff was ok. Didn't feel like any connection was made at all. Same with the bartender. The worst part...paying for breakfast Buffett. Charging kids (age 5 and 7). Adults are 995 kids are half price. I'm sorry, but if I have to pay $200 a night, why should I have pay for breakfast too? Breakfast should be complementary.

There were four of us and the room is adequate for our needs. The location is great because there were nearby places to eat and convenient shops for last minute needs. The lobby is well lighted and the receptionist was warm and welcoming when we arrived. My two main observations are: 1.) we had to call for extra pillows, blankets and towels and they were delivered, and 2.) we requested twice for decaf coffee for our Keurig and extra cream and it fell on deaf ears.

Great location & comfortable room after a full day of travel back from vacation. Nice bar with food options in the evening only downside was that breakfast was buffet option only. Would strongly consider staying again.

Our room was nice, the bed was very comfortable, and we enjoyed our stay. We were particularly pleased with the location of this hotel, and how convenient it was to everywhere we wanted to go, even to downtown locations. We also visited Franklin TN and found it an easy drive from the hotel.

Great staff, very courteous. Rooms and hotel very clean.

Stayed at this hotel for a little getaway for a girls weekend. Loved the hotel and especially the location. Wasn't far from dining or shopping but the area around the hotel was pretty quiet. Will definitely stay here again!

Our stay at the Franklin/Cool Springs Garden Inn was a pleasant experience. The staff was both friendly & took the time to listen attentively to questions. The accommodations were to Hilton standard. Nice workout facility. (Bathroom set-up could have used a few up-front design differences - more counter space, ex.), but overall were OK. Their elevator was the smoothest & quietest I have ever ridden on - wow! Nice touch with Kuereg coffee maker in room. Great location for shopping - if you are into that kind of thing... Summary - great stay.

Every thing was great about this hotel from location to cleanliness to price. The only thing that would have made this stay better is continental breakfast.

If you are a wheelchair user traveling alone - the bed height is problematic - too high unless you can stand. Bathroom mirror is too high to see into sitting at wheelchair level

The hotel was comfortable and clean. The staff was exceptional. The only critique is the lighting in our rooms was not great. We requested 3 rooms - adjoining if possible. They went to great lengths to accommodate our request. We ended up with 2 handicap accessible rooms and one regular room (they made sure that was okay before giving them to us). The handicap rooms did not have great lighting, but were very large. The lighting was definitely better in the regular room.

I have stayed at the hotle my last 2 visits and hte front desk clerk [...] has been very pleasant both times.

Guest reviews for Hilton Garden Inn Nashville/Franklin Cool Springs

Families

By a verified traveler on Jul 22, 2019

Review comment Melinda responded on Jul 23, 2019

Thank you for the great review. We do keep the complimentary water and tea dispensers filled especially over those hot days. We look forward to your return.

Friends

By a verified traveler on Jul 14, 2019

Review comment Zeek G. responded on Jul 15, 2019

Hello, Thank you for the wonderful comments on our rooms. We are please to hear you enjoyed your stay. We hope to see you again when your travels bring you back to our area. Thank you, Zeek Gallahan Assistant General Manager

Partner Couples Families

By a verified traveler on May 10, 2019

Review comment Zeek G. responded on May 13, 2019

Hello! Thank you for the wonderful review. We are pleased to hear that you had a great stay while in Franklin. We hope to be able to host you again when your travels bring you back to the area. Have a wonderful day! Thank you, Zeek Gallahan Assistant General Manager

Everyone

By Cheryl on Jan 22, 2019

Review comment Melinda responded on Jan 22, 2019

We appreciate your review and positive recommendation of our hotel. We look forward to your return and hopefully the weather will be more cooperative.

By Sandy, from Tennessee on Aug 13, 2018

Review comment Merrily B responded on Aug 14, 2018

Thank you for your review! We look forward to seeing you stay with us again soon.

By a verified traveler on May 5, 2016

excellent place to stay

By Rachel, from Huntsville AL on Feb 16, 2016

fairly priced in a good location

Couples

By robert L. on Nov 3, 2015

visiting family/wedding

By Mp on Oct 13, 2015

great location

By skippy99 on Oct 5, 2015

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Hilton Garden Inn Nashville/Franklin Cool Springs

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