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Recent guest reviews

The staff was very professional and they made our stay relaxing. It’s nice to stay at a hotel where you are valued and the staff treats everyone like they are VIP

Friendly staff was very welcoming and joked around with us as we arrived late to the hotel. Also made sure that we got our 2 reservations combined into one so we wouldn’t have to change rooms during our stay

Pool is nice. Pool towels were nice as well. Staff is super friendly.

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Great view on corner room. Room was clean and quiet.

Very nice hotel. Great location and price. Very highly recommend.

my room was not cleaned the first night of my stay. When I contacted the front desk the same evening they just stated they would let the day shift know. No apology or any adjustment. Since I checked out at 2:30am I never received a vlosing bill

NIce new hotel in Franklin Cool springs area. Beautiful facility

Corporate Centre Drive Franklin TN

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Hilton Franklin Cool Springs places you within 2 miles (3 km) of CoolSprings Galleria and Aspen Grove Park. This 244-room, 4-star hotel welcomes guests with conveniences like a 24-hour fitness center, free self parking, and a 24-hour business center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All 244 air-conditioned rooms feature refrigerators, coffee makers, and free local calls. 49-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, ironing boards, and desks are also standard.


Property features

Hilton Franklin Cool Springs features a 24-hour fitness center, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-in.

Room options

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Queen 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed, Corner

King 1 | Sleeps 2

Guest reviews for Hilton Franklin Cool Springs

Everyone (9) Couples (4) Family (1)
5
Everyone

By on Sep 13, 2019

Review comment responded on Sep 13, 2019

Thank you for your 5* review!

5
Partner Couples

The staff was very professional and they made our stay relaxing. It’s nice to stay at a hotel where you are valued and the staff treats everyone like they are VIP

By on Jul 16, 2019

Review comment responded on Jul 17, 2019

Thank you for choosing Hilton Franklin Cool Springs for your recent stay. I am happy to see you enjoyed your stay with us and were able to relax and enjoy. We hope to see you soon! Yours In Hospitality Jana Moon Director of Front Office Ops.

5
Partner Couples

Friendly staff was very welcoming and joked around with us as we arrived late to the hotel. Also made sure that we got our 2 reservations combined into one so we wouldn’t have to change rooms during our stay

By on Jul 11, 2019

Review comment responded on Jul 12, 2019

Thank you for choosing Hilton Franklin Cool Springs for your recent stay. We are happy to hear you enjoyed your stay with us and found our staff friendly. We look forward to seeing you on your next Trip to Franklin. Yours In Hospitality Jana Moon

5
Everyone

Pool is nice. Pool towels were nice as well. Staff is super friendly.

By on Jul 10, 2019

Review comment responded on Jul 10, 2019

Thank you for choosing Hilton Franklin Cool Springs for your recent stay. We are happy to hear you enjoyed our outdoor pool and found our staff friendly. We look forward to seeing you on your next trip to Franklin. Yours In Hospitality. Jana Moon

5
Families

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By on Jul 7, 2019

Review comment responded on Jul 7, 2019

Thank you for the 5*!

5
Partner Couples

Great view on corner room. Room was clean and quiet.

By on Jun 28, 2019

Review comment responded on Jun 30, 2019

Thank you for choosing Hilton Franklin Cool Springs for your lodging needs! We are happy to hear you found our rooms clean and quiet. We are looking forward to seeing you soon. Yours In Hospitality, Jana Moon

5
Everyone

By on Jun 25, 2019

Review comment responded on Jun 26, 2019

Thank you for choosing Hilton Franklin Cool Springs for your recent stay and for your 5*review! We are looking forward to seeing you soon. Yours In Hospitality Jana Moon Director of Front Office Ops.

5
Everyone

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

Thank you for your 5 star review! We are looking forward to seeing you soon!

4
Everyone

By on May 25, 2019

Review comment responded on May 25, 2019

Thank you for staying with us at Hilton Franklin Cool Springs and for your feedback!

5
Everyone

By on Apr 5, 2019

Review comment responded on Apr 14, 2019

Thank you for your rating, I am pleased you found our hotel to your liking. We hope to have you back in the not too distant future!

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