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Recent guest reviews

Very thoughtful, “green” hotel. Just what you need for a quick overnight stay, without paying for all the extra frills. Very comfortable bed!

We like Aloft for its fresh, young vibe in the lobby and the ease of the check in process.

We love the Aloft brand for its fun vibe and open lobby concept. Staff are welcoming and helpful.

I've stayed at the Aloft at least 4X over the last few years beginning when it was a new property. I choose to stay there because I prefer the boutique-feel, upscale casual atmosphere, and modern design. The room layout is efficient, smart, and comfortable. Staff is accommodating and friendly — as you would expect. They are quick with solutions and suggestions. Here's an example from my most recent stay on 9/18-19/2020. I arrived in the late afternoon and while checking in, front desk guy remembered me from last stay. Funny cause I remember him assisting me last year as well. After being in my room a few minutes, I noticed a roaring sound like someone was vacuuming. No big deal. But it continued over the next 2 hours. I called the desk. Turns out it was the elevator just a few feet from where my room was located. They had me a new room in minutes.

The hotel is average. The shower and other items in the room are showing wear and need to be updated. There are much better options not too far from this location.

Good location and parking Bar area, fireplace and patio were great Water and coffee available 24 hours

The property is showing some age and wear and tear on the finishes. The carpet did not feel clean and some mildew in the bathroom was visible. Beds and pillows were good and amenities were great. Our two boys enjoyed the echo their voices created in the room, we did not.

This was my 3rd stay at Aloft Franklin TN and 2nd in 12 months. I really like the design / layout of the rooms and the hotel overall. Modern and efficient. Location was convenient to my purpose and near several restaurants and shops. Staff is extremely helpful and friendly. They even refunded me $30 after my recent one night stay when I let them know my shower had a leak resulting in a soaked bath mat. Nice : ) Negatives? I could hear a bit of outside freeway noise during the night. And, as in EVERY HOTEL, there was too much light coming thru the windows in the morning. [personal peeve. I can't sleep with any light in the room] I would recommend.

Great decor; helpful staff; bar and pool on site. We’ve stayed at ALoft hotels in the past, and we highly recommend this chain of hotels.

We needed to leave a day early and they let us leave without charging us for the room even though we had reserved it for that day.

Fun hotel decor Great location with lots of nearby restaurants Only wish breakfast was included

The room was super clean, the beds are amazingly comfortable! The bar was great. The bartender was friendly. We enjoyed playing pool, however your pool table does lean one way, so it's kinda hard to play properly. The breakfast was not the best. I was expecting something a little better. The cheese on the muffin over powered it, there was barely any bacon and the egg was nasty. Also the lady in the back cooking was kinda rude, but we didn't have issues with any other staff member.

Great hotel with friendly, helpful staff. Great amenities with a unique hipster atmosphere.

Aloft is a very modern hotel. Set up of room was very convenient- there was a wall between room and bathroom so someone can be getting ready if another person is sleeping without disturbing them. Clientele is young and lobby is slightly noisy.

Kids loved the pool, wish there was ice on each floor but beyond that excellent stay!

Was not welcomed when we walked in. During check in he did not explain where to park or how to get to the room. Also did Not check my Id to make sure I was the person that booked the room.

S Springs Dr Franklin TN

Hotel highlights

  • Walking distance to CoolSprings Galleria
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

CoolSprings Galleria is a short stroll from Aloft Nashville Franklin, and other popular attractions like The Factory are within a 10-minute drive. This 3-star hotel welcomes guests with 143 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10 AM.


Rooms

The 143 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks.


Property features

At Aloft Nashville Franklin, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

aloft, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

aloft, Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Aloft Nashville Franklin

Everyone (26) Couples (3) Family (4)
5
Partner Couples

Very thoughtful, “green” hotel. Just what you need for a quick overnight stay, without paying for all the extra frills. Very comfortable bed!

By on Apr 15, 2021

Review comment responded on Apr 15, 2021

Thank you for choosing Aloft! We appreciate your review and look forward to serving you in the future.

2
Everyone

By on Apr 7, 2021

Review comment responded on Apr 20, 2021

Thank you for your review. We would love the opportunity to learn what we may be able to improve upon. Please do not hesitate to contact the Hotel General Manager, Daniel Willis.

5
Everyone

By on Apr 1, 2021

Review comment responded on Apr 12, 2021

Thank you for your patronage. We appreciate your review!

4
Family

We like Aloft for its fresh, young vibe in the lobby and the ease of the check in process.

By on Feb 23, 2021

Review comment responded on Feb 23, 2021

We appreciate your review and thank you for your patronage!

5
Partner Couples

We love the Aloft brand for its fun vibe and open lobby concept. Staff are welcoming and helpful.

By on Jan 31, 2021

Review comment responded on Feb 1, 2021

We are thrilled to learn you enjoyed our hotel and services. Please keep us in mind during future travels to the area!

4
Everyone

I've stayed at the Aloft at least 4X over the last few years beginning when it was a new property. I choose to stay there because I prefer the boutique-feel, upscale casual atmosphere, and modern design. The room layout is efficient, smart, and comfortable. Staff is accommodating and friendly — as you would expect. They are quick with solutions and suggestions. Here's an example from my most recent stay on 9/18-19/2020. I arrived in the late afternoon and while checking in, front desk guy remembered me from last stay. Funny cause I remember him assisting me last year as well. After being in my room a few minutes, I noticed a roaring sound like someone was vacuuming. No big deal. But it continued over the next 2 hours. I called the desk. Turns out it was the elevator just a few feet from where my room was located. They had me a new room in minutes.

By , from Chattanooga on Sep 20, 2020

Review comment responded on Sep 21, 2020

Thank you so much for sharing your experience during your stay, we hope to see you again soon!

3
Family

The hotel is average. The shower and other items in the room are showing wear and need to be updated. There are much better options not too far from this location.

By , from Chicago on Aug 8, 2020

Review comment responded on Aug 11, 2020

Thank you for your feedback, we will be sure to pass this along to the appropriate team members for correction.

4
Family

Good location and parking Bar area, fireplace and patio were great Water and coffee available 24 hours

By , from Watson IN on Feb 18, 2020

Review comment responded on Feb 21, 2020

Thank you for your generous words! We are glad to have provided you with such a pleasant stay!

4
Family Family with small children

The property is showing some age and wear and tear on the finishes. The carpet did not feel clean and some mildew in the bathroom was visible. Beds and pillows were good and amenities were great. Our two boys enjoyed the echo their voices created in the room, we did not.

By on Oct 26, 2019

Review comment responded on Oct 27, 2019

Thank you for staying with us! We are glad you enjoyed your time here.

4
Everyone

This was my 3rd stay at Aloft Franklin TN and 2nd in 12 months. I really like the design / layout of the rooms and the hotel overall. Modern and efficient. Location was convenient to my purpose and near several restaurants and shops. Staff is extremely helpful and friendly. They even refunded me $30 after my recent one night stay when I let them know my shower had a leak resulting in a soaked bath mat. Nice : ) Negatives? I could hear a bit of outside freeway noise during the night. And, as in EVERY HOTEL, there was too much light coming thru the windows in the morning. [personal peeve. I can't sleep with any light in the room] I would recommend.

By on Jun 25, 2019

Review comment responded on Jun 26, 2019

We as a whole here at Aloft Cool Springs appreciate your feedback and thank you for staying with us! See you soon!

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