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Recent guest reviews

Very helpful staff at reception desk

I loved the kitchen option. I’m on a special food plan and could fix my own meals. Mattress on the hideabed was not comfortable according to my 18 yr old granddaughter maybe update the mattress or have a foam mattress option available. The breakfast was ok. The only things I could have were the eggs and lite and fit yogurt. Only fruit option was bananas. I brought my own anyway just in case. Also just plain water no fruit infusion. Staff was amazing and friendly. Greeted everyone and made sure we had what we needed.

The only problem was not enough handicap parking spots. Other then that everything was great. Will definitely stay again when we’re in town.

Overall the property was in good condition- pool was not clean our first day but it was quickly addressed

Excellent breakfast selection including many gluten free options. Very friendly staff.

We visited from Philadelphia due to a big basketball tournament (Battle in the Boro). The hotel was conveniently located to all of the tournament facilities; especially a quick 15 minute drive into downtown Nashville for games, dining, and entertainment. The suite/ room was like our own vacation condo with all the amenities needed for a quick getaway - pool/ spa, great breakfast for hungry players, and very pleasant staff. We love the full kitchen - it helps budget meals when we're not home - and it's located right around the corner from a 24 hour Walmart. The nightly events were a great community touch - burgers and drinks - simple fun. We look forward to returning to Nashville and this hotel!

Meridian Blvd Franklin TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Residence Inn by Marriott Franklin Cool Springs places you within 2 miles (3 km) of Aspen Grove Park and CoolSprings Galleria. This 3-star hotel has 124 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is offered each morning.


Rooms

43-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Kitchens, sofa beds, and dining areas are other standard amenities. Housekeeping is available on request.


Property features

At Residence Inn by Marriott Franklin Cool Springs, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, meeting rooms, and conference space.

Room options

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom (Hearing Accessible)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Residence Inn by Marriott Franklin Cool Springs

Everyone (1) Couples (1) Family (4)
5
Family

Very helpful staff at reception desk

By , from Bloomington on May 21, 2023

Review comment responded on May 26, 2023

Thank you for the kind words. HOpe you stay with us again.

5
Family

I loved the kitchen option. I’m on a special food plan and could fix my own meals. Mattress on the hideabed was not comfortable according to my 18 yr old granddaughter maybe update the mattress or have a foam mattress option available. The breakfast was ok. The only things I could have were the eggs and lite and fit yogurt. Only fruit option was bananas. I brought my own anyway just in case. Also just plain water no fruit infusion. Staff was amazing and friendly. Greeted everyone and made sure we had what we needed.

By on Sep 5, 2022

Review comment responded on Sep 10, 2022

Thank you for staying at the Residence Inn during your visit to the Franklin area. We are so glad that you enjoyed your stay and look forward to seeing you again.

5
Partner Couples

The only problem was not enough handicap parking spots. Other then that everything was great. Will definitely stay again when we’re in town.

By on Sep 30, 2021

Review comment responded on Sep 30, 2021

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn Franklin Cool Springs. It is always encouraging to hear positive feedback! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. We are so happy our staff could exceed your expectations also please note your feedback has been shared with the hotel team so we can continue to deliver great experiences. We hope to see you back here soon! Thank you & have a great year ahead!

4
Family with small children

Overall the property was in good condition- pool was not clean our first day but it was quickly addressed

By on Mar 25, 2021

Review comment responded on Mar 30, 2021

Thank you for letting us know about the pool. I am happy this was resolved quickly. Come back and see us again!

5
Family Family with small children Family

Excellent breakfast selection including many gluten free options. Very friendly staff.

By , from Hartford Wi on Nov 25, 2018

4

home away from home - bball tournament

Everyone

We visited from Philadelphia due to a big basketball tournament (Battle in the Boro). The hotel was conveniently located to all of the tournament facilities; especially a quick 15 minute drive into downtown Nashville for games, dining, and entertainment. The suite/ room was like our own vacation condo with all the amenities needed for a quick getaway - pool/ spa, great breakfast for hungry players, and very pleasant staff. We love the full kitchen - it helps budget meals when we're not home - and it's located right around the corner from a 24 hour Walmart. The nightly events were a great community touch - burgers and drinks - simple fun. We look forward to returning to Nashville and this hotel!

By , from Horsham, PA on Jul 15, 2016

Residence Inn by Marriott Franklin Cool Springs

2009 Meridian Blvd, Franklin, TN 37067
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