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Residence Inn by Marriott Franklin Cool Springs

3.0 out of 5.0
  • Free buffet breakfast
  • Free parking
  • Indoor pool
  • Fitness center

Recent guest reviews

We arrived, on a girls over night trip to Residence Inn in Cool Springs. We have stayed her a few times before. Upon arrival, Dorian at the front desk, took great care of us and even found out it was my birthday! She upgraded our room to a 2 bedroom suite that was so spacious! We unpacked and headed to dinner. Upon our return, she had left a signed birthday card from all the staff and a bottle of wine in our suite! I just cannot say enough great things about the nice people who work here. Breakfast was sufficient and plentiful! It was very clean and the staff worked hard to keep it refreshed. We will be back and thank you so much to sweet Dorian for making our stay so special!

If you’re in the Nashville area, this is a very nice new hotel with great service and is well appointed. The staff are excellent and the care is superb. Easy to find a running route near here from the hotel and they accept pets. Enjoy this place, it’s nice.

One of the nicer Residence Inns I’ve been to. Very clean and updated. It’s next door to it’s sister Courtyard. Very convenient to Tupelo Honey across the street. It’s in Franklin which is much cheaper then staying in downtown Nashville- and you are only 15 minutes away.

This hotel is located just off the freeway. Right beside the sister hotel - Courtyard. Private area - a free parking garage is next door. Very quiet area. Located near several wonderful restaurants. The Olive Garden is excellent; as well as Bonefish Grill. Great staff - comfy room

Easy, perfect! No complaints here. King suite with pull out sofa bed for the kiddo. Pool was offered but we were honestly too exhausted from travel. Nice breakfast in the morning. Easy check in & out. Thank you for a nice stay

Working in the area and stayed a few nights at this hotel. I generally like stay in Marriott hotels. My overall experience was great. The staff was friendly. The hotel was clean and is conveniently located near the job site. There are also plenty of restaurants and stores nearby. I think the mall is less than 10 minutes away. My only issue was when I arrived there were towels on the side of the tub that appeared to have been previously used. I'm sure this was just an oversight. The smart tv allowed me to log into my Netflix account so I had options and I was able to put my food in fridge and warm it on the stove or in the microwave. Didn't really use any other amenities as I was there for work but great stay.

I'm usually a fan of Residence Inns. I reserved a one bedroom king suite on-line with a confirmation with my credit card on file a few weeks before my trip. I arrived a bit early...around noon...and they checked to see if a room was ready. They called the housekeeper and she said it wouldn't be ready for about an hour. That was ok by us and we headed out for lunch. Upon our return we checked in and entered our room to find it wasn't what we booked a few weeks before. Actually it was a king studio. I called the front desk and they informed me that that was all they had. No 1 or 2 bedroom suites. Just studios. I didn't know this, but Marriott doesn't guarantee a room type. Just a room. Unbelievable a major chain like this can't figure out their available inventory and show that on their official website as available to prevent issues like this. They did mitigate the disappointment by giving me more of a break on the price for the studio and not the local managements fault. The fault lies with corporate and should be addressed in this "high tech age". Free breakfast was adequate, pool/spa was clean and well maintained. Room was clean. We had an issue with housekeeping keeping the coffee, popcorn, hair conditioner and dishwasher soap replenished daily. Missed various items daily which I had to go down to the front desk to get. One day after returning to the room, found no regular coffee. Went to the front desk and asked for two packets of regular coffee, but they informed me there was only one left. Wow. I'll still book Residence Inn, as I hope this was just a bump in the road. Hope Corporate changes their website to show actual inventory. And hope the housecleaning staff is instructed to be more attentive to things that need to be replenished.

This business trip was a short 3 day edition and the residence in was exactly what you would expect. the staff was professionals and helpful. The pool was of reasonable size and the exercise room was located near by. If you have stayed at a residence in and liked it you will not be disappointed here.

The Residence Inn is tucked into a neat area with restaurants, another Marriott hotel, and some private businesses. It doesn't feel like you're in a typical hotel area. It's very classy and feels upscale upon arrival. The rooms, service, breakfast, and hotel ambiance is great. We have stayed twice in a suite and loved it!

Fantastic new hotel. We were given a great room in the quiet rear section. Great layout of the hotel in a business park with restaurants nearby and far enough away from the highways to block road noise, but close enough for easy access.

2009 Meridian Blvd Franklin TN

Hotel highlights

  • Free buffet breakfast
  • Free parking
  • Indoor pool
  • Fitness center

Residence Inn by Marriott Franklin Cool Springs places you within 2 miles (3 km) of CoolSprings Galleria and Aspen Grove Park. This 3-star aparthotel has 124 guestrooms and offers an indoor pool, free self parking, and a fitness center.


Dining

Free buffet breakfast is offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each apartment is air-conditioned and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find 43-inch a Smart TV with cable channels and Netflix. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and free newspapers.


Property features

Guests of Residence Inn by Marriott Franklin Cool Springs have access to an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include an outdoor tennis court, a meeting room, and a 24-hour business center.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

94.0% of guests recommend this hotel

Total of 425 reviews

Residence Inn by Marriott Franklin Cool Springs

2009 Meridian Blvd, Franklin, TN 37067
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.