The hotel was clean and had good customer service. Just the streets around the area are somewhat dark but maybe that’s how the neighborhood is.
The staff was extremely friendly but the hotel does need some remodeling done. We were told the hot tub was working and when we arrived it wasn’t.
Upon arrival I was told there was no more rooms available and they would not be able to refund my money. So now I have to get orbitz to refund me.
Certain areas need repair and several things outdated.
Absolutely the most disgusting dirty facility I’ve been too…urine stains on the toilet seat faucets not working…stay away from this place
Do not stay here. Just don’t.
Dirty, smelled like smoke, burn marks on the rug, food left in the refrigerator
We did NOT stay, so far we have been charged 4 times for the two rooms, that we were so dissatisfied with, that we packed back up and left 20 min after getting there. So far there are 4 charges and two debits. We are waiting for two more charges to be credited back to my account. It was filthy, the two rooms we booked were not they type we asked for and the pool was not in service.
Common areas pretty dirty. Shuttle service which was advertised as 24/7 was not and cost me $25 for a taxi. I would not stay there again.
I didn't sleep good the night I stayed. There were teenagers rooming across from that that were extremely loud and having a party.
Room had a molded smell. Tv did not work properly. Roo. Was not clean
Horrible. the carpet was wet, stains on the bedsheets, dirty towels hanging on the shower rank. Never have been so disappointed. Should have asked for my money back but drove so far already I just wanted to get some sleep
The staff was excellent, the room was very clean comfort
Property was not to standards I was use to from other Comfort Suites locations that I have visited. POOR maintenance Very BAD Roof leak rooms needed painting indentions in walls TV didn't work phone line had static.Worst horel stay I have ever had!!!
Not much. Help at front desk were not very welcoming.
Comfort Inn & Suites Airport - American Way places you within a 15-minute drive of popular attractions such as University of Memphis and Graceland. This 109-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and LCD TVs with cable channels and DVD players. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Comfort Inn & Suites Airport - American Way features free WiFi in public areas, a conference center, and a 24-hour business center. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
The hotel was clean and had good customer service. Just the streets around the area are somewhat dark but maybe that’s how the neighborhood is.
The staff was extremely friendly but the hotel does need some remodeling done. We were told the hot tub was working and when we arrived it wasn’t.
Upon arrival I was told there was no more rooms available and they would not be able to refund my money. So now I have to get orbitz to refund me.
Certain areas need repair and several things outdated.
Absolutely the most disgusting dirty facility I’ve been too…urine stains on the toilet seat faucets not working…stay away from this place
Dear Janette, Thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations!
Do not stay here. Just don’t.
Dear Suzanna, Thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations!
Dirty, smelled like smoke, burn marks on the rug, food left in the refrigerator
Dear Guest, Thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations!
Dear Guest, Thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations!
Dear Megumi,Thank you for your fantastic review! We're thrilled to hear that you found our hotel clean and enjoyed our excellent customer service. We understand your concern about the surrounding streets' lighting, and we appreciate your feedback. We always prioritize the safety and comfort of our guests, and we will take your comments into consideration. Should you have any further suggestions or requests, please don't hesitate to let us know. We hope to welcome you back for another great experience soon!