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Recent guest reviews

Absolutely the most disgusting dirty facility I’ve been too…urine stains on the toilet seat faucets not working…stay away from this place

Do not stay here. Just don’t.

Dirty, smelled like smoke, burn marks on the rug, food left in the refrigerator

We did NOT stay, so far we have been charged 4 times for the two rooms, that we were so dissatisfied with, that we packed back up and left 20 min after getting there. So far there are 4 charges and two debits. We are waiting for two more charges to be credited back to my account. It was filthy, the two rooms we booked were not they type we asked for and the pool was not in service.

Common areas pretty dirty. Shuttle service which was advertised as 24/7 was not and cost me $25 for a taxi. I would not stay there again.

I didn't sleep good the night I stayed. There were teenagers rooming across from that that were extremely loud and having a party.

Room had a molded smell. Tv did not work properly. Roo. Was not clean

Horrible. the carpet was wet, stains on the bedsheets, dirty towels hanging on the shower rank. Never have been so disappointed. Should have asked for my money back but drove so far already I just wanted to get some sleep

The staff was excellent, the room was very clean comfort

Property was not to standards I was use to from other Comfort Suites locations that I have visited. POOR maintenance Very BAD Roof leak rooms needed painting indentions in walls TV didn't work phone line had static.Worst horel stay I have ever had!!!

Not much. Help at front desk were not very welcoming.

Nasty room , I did not get my full refund. I got a partial one

Had a great experience and the staff was attentive and friendly.

Slightly rundown hotel. Broken bathrooms in the pool area and the pool itself could use an update as the bottom was flaking off. Our room was decent sized and beds were comfortable - pillows not so much. Our room had a huge chunk of hair inbetween the bed and the nightstand that should have been found before us. Bathroom sink was large and had plenty of room. Breakfast was average. I would not stay again but for the price I didn’t expect much.

Room was very clean and modern, bathroom very spacious. Staff was friendly and quick to help

American Way Memphis TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Inn & Suites Airport - American Way places you within a 15-minute drive of popular attractions such as Graceland and University of Memphis. This 109-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.


Rooms

All 109 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and LCD TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free newspapers, free local calls, and ironing boards are also available.


Property features

Comfort Inn & Suites Airport - American Way features free WiFi in public areas, a conference center, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Inn & Suites Airport - American Way

Everyone (24) Business (2) Couples (2) Family (5) Friends (1)
1
Family with small children

Absolutely the most disgusting dirty facility I’ve been too…urine stains on the toilet seat faucets not working…stay away from this place

By on Feb 14, 2022

Review comment responded on Mar 27, 2022

Dear Janette, Thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations!

1
Everyone

Do not stay here. Just don’t.

By on Dec 19, 2021

Review comment responded on Mar 27, 2022

Dear Suzanna, Thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations!

2
Everyone

By on Aug 3, 2021

3
Everyone

By on Jul 29, 2021

1
Everyone

Dirty, smelled like smoke, burn marks on the rug, food left in the refrigerator

By on Jun 19, 2021

Review comment responded on Jun 21, 2021

Dear Guest, Thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations!

1
Everyone

By on Jun 14, 2021

Review comment responded on Jun 27, 2021

Dear Guest, Thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations!

1
Family Family with small children

We did NOT stay, so far we have been charged 4 times for the two rooms, that we were so dissatisfied with, that we packed back up and left 20 min after getting there. So far there are 4 charges and two debits. We are waiting for two more charges to be credited back to my account. It was filthy, the two rooms we booked were not they type we asked for and the pool was not in service.

By on May 16, 2021

Review comment responded on May 16, 2021

Dear Guest, Thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations!

2
Business Business

Common areas pretty dirty. Shuttle service which was advertised as 24/7 was not and cost me $25 for a taxi. I would not stay there again.

By on Aug 17, 2020

Review comment responded on Aug 21, 2020

Dear Guest, thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations.

2
Everyone

I didn't sleep good the night I stayed. There were teenagers rooming across from that that were extremely loud and having a party.

By on Aug 14, 2020

Review comment responded on Aug 14, 2020

Dear Guest, thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations.

2
Family Family

Room had a molded smell. Tv did not work properly. Roo. Was not clean

By , from dallas, tx on Jul 21, 2020

Review comment responded on Jul 21, 2020

Dear Guest, thank you for your time to write this review, I apologize for this bad experience. I am very sorry to hear that your stay did not meet your expectations.

Comfort Inn & Suites Airport - American Way

4225 American Way, Memphis, TN 38118
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