Crowne Plaza Memphis Downtown Hotel by IHG

Hotel with free local shuttle, near Beale Street

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Parking available
Pool
Housekeeping
Breakfast available
Pet friendly

Explore the area

300 N 2nd Street, Memphis, TN, 38105

Place, Bass Pro Shops at the Pyramid
‪7 min walk‬
Place, Beale Street
‪19 min walk‬
Place, FedExForum
‪2 min drive‬
Airport, Memphis, TN (MEM-Memphis Intl.)
‪16 min drive‬

Room options

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

Excellent

419 sq ft
City view
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed (High Floor)

Good

475 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds (High Floor)

475 sq ft
Sleeps 4
2 Double Beds

Suite, 1 Bedroom

473 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

500 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room

Very good

419 sq ft
Sleeps 2
1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds

Very good

420 sq ft
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed

Wonderful

419 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Very good

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, City View

City view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Mid Floor)

Excellent

419 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds (Mid Floor)

Exceptional

419 sq ft
Sleeps 4
2 Double Beds

About the neighborhood

Memphis

Located in Downtown Memphis within a short walk of Bass Pro Shops at the Pyramid, Crowne Plaza Memphis Downtown Hotel by IHG is within a mile (2 km) of other popular sights such as Beale Street. This 230-room, 3.5-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

Renasant Convention Center - 3 min walk - 0.2 miles
Bass Pro Shops at the Pyramid - 7 min walk - 0.4 miles
Peabody Ducks - 16 min walk - 0.9 miles
Beale Street - 19 min walk - 1.0 mile
FedExForum - 2 min drive - 1.1 miles

Getting around

Memphis Central Station - 9 min drive
Memphis International Airport (MEM) - 17 min drive

Restaurants

‪The Lookout at the Pyramid - ‬13 min walk
‪Kay Kafe - ‬13 min walk
‪Taco Nganas - ‬11 min walk
‪Wahlburgers - ‬14 min walk
‪Westy's - ‬4 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel with free local shuttle, near Beale Street

At Crowne Plaza Memphis Downtown Hotel by IHG, guests have access to a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 22 per day, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Pet friendly
Free WiFi
Air conditioning
Gym

$96 nightly

Oct 20 - Oct 21

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free area shuttle up to 3 mi
Self parking on site (USD 22 per day; includes in/out privileges)
RV/bus/truck parking (surcharge) on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
A restaurant
Snack bar/deli

Restaurants on site

Notes & Provisions

Things to do

Gym
Seasonal outdoor pool
TV in common areas

Family friendly

Free area shuttle
In-room crib
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

10 meeting rooms
8,686 square feet of conference space
Business center
Computer station

Outdoors

Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

11 floors
Ballroom
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch flat-screen TV with premium channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to May 1:

Swimming pool

Access methods

Staffed front desk, smart lock

Pets

This property welcomes pets for USD 60.00 per pet, per stay
Dogs and cats only
2 total (110 lbs is the maximum weight per pet)
Food and water bowls and an off-leash area are available
Certain rooms only
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 10.0 per day
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
Self parking fee: USD 22 per day (in/out privileges)
Pet fee: USD 60.00 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

The seasonal pool is open from May to October.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Memphis Downtown

Crowne Plaza Memphis Downtown

Crowne Plaza Memphis Downtown Hotel

Crowne Plaza Memphis

Memphis Crowne Plaza

Frequently asked questions

Is free cancellation available at Crowne Plaza Memphis Downtown Hotel by IHG?

Crowne Plaza Memphis Downtown Hotel by IHG offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do near Crowne Plaza Memphis Downtown Hotel by IHG?

This hotel is situated in Downtown Memphis within a 10-minute walk of Mud Island River Park, Cannon Center for Performing Arts, and Danny Thomas/ALSAC Pavillion. You'll also find Beale Street and Bass Pro Shops at the Pyramid within a short drive.

Is parking available on site at Crowne Plaza Memphis Downtown Hotel by IHG?

Yes, parking is offered for USD 22 per day with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Memphis Downtown Hotel by IHG include a casino?

No, Crowne Plaza Memphis Downtown Hotel by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Memphis Downtown Hotel by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

What will couples enjoy most about a stay at Crowne Plaza Memphis Downtown Hotel by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a restaurant bar.

Does Crowne Plaza Memphis Downtown Hotel by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Memphis Downtown Hotel by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Memphis Downtown Hotel by IHG serves buffet breakfast for a surcharge each morning at Notes & Provisions.

Does Crowne Plaza Memphis Downtown Hotel by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Memphis Downtown Hotel by IHG for a fee of USD 60.00 per pet, per stay. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Crowne Plaza Memphis Downtown Hotel by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Crowne Plaza Memphis Downtown Hotel by IHG?

The closest major airport to Crowne Plaza Memphis Downtown Hotel by IHG is Memphis International Airport (MEM), which is 11.9 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Memphis Downtown Hotel by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Memphis Downtown Hotel by IHG.

Does Crowne Plaza Memphis Downtown Hotel by IHG host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Memphis Downtown Hotel by IHG.

Crowne Plaza Memphis Downtown Hotel by IHG Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Ed, Cumming

Jul 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice staff

Stayed 2 nights in Jul 2025

10/10 Excellent

Norma

Traveled with family

Jul 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely pool area which was needed on our busy vacation. Staff very friendly and helpful and rang our tour operator to confirm our tour which they totally didn’t have to do.

Stayed 3 nights in May 2025

10/10 Excellent

Blinda

Jul 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was a great stay

Stayed 1 night in Jun 2025

10/10 Excellent

Amieah

Traveled with group, Traveled with family

Jul 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 recommend

Loved it here no complaints from me i

Stayed 2 nights in Jul 2025

6/10 Okay

Hailey

Jun 30, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Traveled with group

Jun 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely staff very pleasant stay

Stayed 3 nights in Jun 2025

4/10 Poor

Aegeda, Moore

Jun 25, 2025

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Carla

Traveled with group

Jun 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and comfort was commendable!

I had a wonderful one night stay! I was in town for a concert. The location is close to downtown Memphis where the concert in the Orpheum.

Stayed 1 night in Jun 2025

10/10 Excellent

George

Jun 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff is amazing. Very central location, close to everything!

Stayed 3 nights in Jun 2025

10/10 Excellent

jarvis

Jun 22, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Traveled with partner

Jun 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was a great room we enjoyed ourselves

Stayed 2 nights in Jun 2025

8/10 Good

Jermaine

Jun 8, 2025

Liked: Staff & service, property conditions & facilities

Good experience, my room was clean

Stayed 1 night in Apr 2025

10/10 Excellent

Briana

May 31, 2025

Stayed 1 night in May 2025

8/10 Good

Valeria

May 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2025

10/10 Excellent

Patricia

May 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff. Clean rooms and the entire building was spotless

Stayed 2 nights in May 2025

6/10 Okay

Dawn

Traveled with family

May 29, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The hotel charged a $22 parking fee. Its was a Wednesday, not crowded, and far enough way from downtown attractions so parking should be FREE. There was NO HOT WATER so taking a morning shower was a rude awakening. Needs updating!

Stayed 1 night in May 2025

8/10 Good

Edna

Traveled with family

May 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Keep up the great work and experience

Stayed 1 night in May 2025

6/10 Okay

Michael, Fair Oaks

May 28, 2025

Disliked: Amenities, property conditions & facilities

Stayed 2 nights in May 2025

6/10 Okay

Marlon

Traveled with family

May 27, 2025

Good location of property front desk person was not informative of breakfast buffet night parking lot attendant not professional

Stayed 4 nights in May 2025

10/10 Excellent

Tamiko

Traveled with group

May 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice especially Tierra

Stayed 1 night in May 2025

10/10 Excellent

Tamiko

Traveled with group

May 25, 2025

Everything was great the service especially the waitress they were wonderful Tiara amazing.

Stayed 2 nights in May 2025

10/10 Excellent

Kermit

May 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I liked that the had a restaurant that served a variety of good food.

Stayed 5 nights in May 2025

10/10 Excellent

Darcy

May 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

May 21, 2025

Disliked: Staff & service

Clerk on her menstrual

Front desk clerk rude and inpatient. She did not want me to explain my question of help and cancelled my reservation on the spot and kicked me out. I only had a question about the $100 credit card deposit for incidentials.

Stayed 2 nights in May 2025