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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center

Choose dates to view prices

Photo gallery for Sheraton Memphis Downtown Hotel

Lobby
Reception
Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
Point of interest
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Laundry
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
250 N Main St, Memphis, TN, 38103
  • Place, Renasant Convention Center
    ‪1 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪7 min walk‬
  • Place, Beale Street
    ‪16 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Memphis

Located in Downtown Memphis, Sheraton Memphis Downtown Hotel is adjacent to Renasant Convention Center and within a 10-minute walk of other popular attractions like Fire Museum of Memphis. This 600-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Memphis and also close to Beale Street and Orpheum Theatre.

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 miles
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.4 miles
  • Beale Street - 16 min walk - 0.9 miles
  • Orpheum Theatre - 17 min walk - 1.0 mile
  • FedExForum - 19 min walk - 1.0 mile

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Westy's - ‬3 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk
  • ‪Wrapzody Deli & Desserts - ‬6 min walk

About this property

Sheraton Memphis Downtown Hotel

Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center
Sheraton Memphis Downtown Hotel features a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 32 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Sheraton Memphis Downtown Hotel?

Sheraton Memphis Downtown Hotel offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on Nov 29, 2025 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton Memphis Downtown Hotel?

This hotel is situated in Downtown Memphis within a short 16-minute walk of Beale Street and also 9 minutes on foot from Bass Pro Shops at the Pyramid. You'll also find Mud Island River Park and Mississippi River Park less than a mile away.

Will I be able to park at Sheraton Memphis Downtown Hotel?

Yes, valet parking is offered for USD 32 per day with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Memphis Downtown Hotel have a casino on the premises?

No, Sheraton Memphis Downtown Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Memphis Downtown Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sheraton Memphis Downtown Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at Sheraton Memphis Downtown Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Memphis Downtown Hotel have a restaurant that serves breakfast?

Yes, Sheraton Memphis Downtown Hotel serves a full breakfast for a surcharge each morning at Crossroads Tavern & Grill.

Does Sheraton Memphis Downtown Hotel allow pets to stay for free?

Yes, dogs can stay for free at Sheraton Memphis Downtown Hotel.

Are there connecting rooms at Sheraton Memphis Downtown Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Memphis Downtown Hotel?

The closest major airport to Sheraton Memphis Downtown Hotel is Memphis International Airport (MEM), which is 10.7 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Sheraton Memphis Downtown Hotel?

No, you won't find guestrooms with balconies at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel have a wedding venue on site?

There are wedding services available at Sheraton Memphis Downtown Hotel if that's in your vacation plans.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 441 out of 1005 reviews
Rating 8 - Good. 217 out of 1005 reviews
Rating 6 - Okay. 136 out of 1005 reviews
Rating 4 - Poor. 108 out of 1005 reviews
Rating 2 - Terrible. 103 out of 1005 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

alejandro, MAUMELLE

Disliked: Cleanliness, staff & service, property conditions & facilities
Hiding charges
Stayed 1 night in Aug 2025

6/10 Okay

Gigetta

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a nice property and the room we booked looks nice and the bathroom was absolutely handicap accessible however, staying in said handicap accessible room, the mattress on both beds were horrible. Especially for 2 handicap people (one in a wheelchair and another in a power chair) The beds were so close to the floor it looked like the mattress were on a box spring with no bed frame. The mattress were so uncomfortable and felt like you fell in a hole and it was difficult to get up from. The front desk was notified. I was told the manager did not get in till later and would reach out to me. I have not heard from them. This was my 3rd stay at this hotel and it was disappointing. I do hope they will fix the mattress situation before selling the room to another customer needing a handicap accessible room.
Stayed 1 night in Aug 2025

2/10 Terrible

Kaye

Too hot

Air conditioning not working. Then maintenance repair but room stay warm. Tempt did not go below 74. Difficult to sleep
Stayed 1 night in Aug 2025

10/10 Excellent

Patsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I give the hotel a 5 star

My say was plenty the hotel was very clean
Stayed 1 night in Aug 2025

4/10 Poor

Francis A., Brandon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Through Expedia, at a $110 for the night turned into an extra $50 due to a little extra early arrival rain was ready. Immediately. Then had to pay for parking $32 which is only valet and unsafe surroundings outside to park. Homeless people surrounding hotel, front street and all around the convention center. Most all the rain turned out as if it was cleaned, but the bed had 2 holes sunk in severely. They told it was Poo from the front end, never cleaned. The bathtub had a slight line in the back. Shampoo was broke off the wall with a piece of tape sitting on the soap rack. The floor was not swept normod. Due to spots and some grit and dust webs behind the toilet, no liners in the trash cans and the carpet had two areas of some type of piece of trash obviously was not vacuumed. Thank goodness I always bring my own cleaners. I have my own Cleaning business and this is not acceptable for the price of a high in hotel. I will never return or at least in Memphis tennessee, downtown. Anyone reading this? I recently stayed at Home2 It was perfect, so clean, I did not want to leave,safe and very nice parking. Available walmart, nearby and answers when questions needed.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Aug 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Eric, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable & amazing service

We had a nice trip, we were in town for a concert. The hotel was clean, towels were fresh... valet and staff were amazing.
Stayed 1 night in Aug 2025

2/10 Terrible

Margaret

Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Room was clean and comfortable. I was on the 9th floor great view. Bed was comfortable, multiple pillows for me helped
Stayed 1 night in Aug 2025

8/10 Good

Alexus

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Terri

Stayed 1 night in Aug 2025

10/10 Excellent

Bennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quick weekend staycation I needed 🌖
Stayed 2 nights in Aug 2025

10/10 Excellent

Arvinder singh

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 2 nights in Aug 2025

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning unit did not work the entire time I was there.. hotel security key did not work on elevator.. anyone could go up and down elevator and there were many homeless people there on the streets.. some were sleeping on benches outside facilities. Daily breakfast options were Limited and not good choices. Do not pay for breakfasts. Parking mandatory valet is not good for hotel guests
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Nice & clean. Staff super friendly & helpful.
Stayed 1 night in Jul 2025

8/10 Good

Shannon

Stayed 2 nights in May 2025

8/10 Good

Otis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I liked about the facility was I observed there was someone always watching the area when we walked in. What I didn't like was that our room was not cleaned or checked on the three days we were there, we ran out of body wash in the shower I spoke to someone at the desk who let the staff know that our room was not even checked on, we left went out shopping and come back still nothing had been done. I spoke with a young lady who was cleaning up down the hallway she gave us fresh towels and face cloths for the remainder of our stay. she was very helpful I'm so thankful for her, I understand how thing can fall through the crack just letting ya know what happened while we were there. Thanks very much for listening.
Stayed 3 nights in Jul 2025

4/10 Poor

jasmine

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs update. Wallpaper is peeling and Sheetrock is hanging. On the 3 night my partner was awaken around 3am. We left around 5am when check out was suppose to be at 11am. We went to tell the front desk and she looked unfazed.
Stayed 2 nights in Jul 2025

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