One of y best hotels I’ve stayed at. Room was spacious, neat, and clean! I was really impressed. Will definitely be my go-to next time I’m in Memphis.
Clean and comfortable hotel close to attractions and street car.
I lost a diamond earring while I was there and didn’t discover it until later in the day when I was unpacking at home. I called and spoke to the security person. I have not heard anything since then. I will not stay there again.
Convenient
Generally Hotel services excellent
I loved how friendly the staff was during our stay. The breakfast buffet was great and the location was good too. The trolley right outside was excellent!
I will never use orbitz again !!this company stole 249$ from me plus 12$ insurance plan this is the worst traveling experience I’ve ever had and yet to be refunded !
Fairly inexpensive for the area. Convenient $1.00 trolley ride to Beale St.
The room itself was fine. Pillows and beds were nice. The shower and bathroom were serviceable. The decor itself could use a little updating. The hallways and common areas don’t appear to have been updated in 20-25 years, at least. Unfortunately, Memphis has a real homelessness problem, which isn’t a direct Sheraton issue, but if you want to explore downtown, be prepared to be panhandled. Often.
Love the fact that we could take the trolley to Beale street
Bar and restaurant in building, need more TVs for sports games
No AC in most of building and AC in room wasn't working properly either. We weren't told there wouldn't be any cleaning service (assuming due to COVID-less contact). That would have been handy to know.
Horrible. No parking, room was not available after the check in time...finally got in a room and it was not clean, etc, hair in the coffee pot, rude staff. Stay somewhere else!
Little knowledge about tourist attractions of Memphis. I was interested about the new bike path across the Mississippi River, over the railroad bridge. The lady didn't anything about it.
I liked the cleanness of the hotel. But I didn't like having to wait 40 minutes for my room.
Located in Downtown Memphis, Sheraton Memphis Downtown Hotel is adjacent to Renasant Convention Center and within a 10-minute walk of other popular attractions like Fire Museum of Memphis. This 4-star hotel has 600 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Memphis and also close to Orpheum Theatre and Beale Street.
This hotel is home to a restaurant and a bar/lounge. Start each morning with full breakfast, available for a fee from 6 AM to 10:00 AM.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Sheraton Memphis Downtown Hotel features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 29 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, express check-out, and an ATM.
One of y best hotels I’ve stayed at. Room was spacious, neat, and clean! I was really impressed. Will definitely be my go-to next time I’m in Memphis.
Clean and comfortable hotel close to attractions and street car.
Dear Shannon, We're so happy to hear that you enjoyed your time with us at Sheraton Memphis Downtown and that our clean, comfortable accommodations impressed you. Please consider coming back to stay with us again the next time you find yourself in the area.
I lost a diamond earring while I was there and didn’t discover it until later in the day when I was unpacking at home. I called and spoke to the security person. I have not heard anything since then. I will not stay there again.
Dear Angela, Thank you for taking a moment to leave your thoughts. We are sorry to hear of any misplaced items you may have had! Please know that our team follows strict protocol when it comes to guests' belongings. We encourage you to reach out to us again if you still have any concerns, and we wish you safe and happy travels ahead.
Convenient
Dear Raymond, We can't thank you enough for staying at Sheraton Memphis Downtown, as well as for your kind review. It's delightful to hear our location was convenient for your trip, and we look forward to hosting you again when you return to our area!
Generally Hotel services excellent
I loved how friendly the staff was during our stay. The breakfast buffet was great and the location was good too. The trolley right outside was excellent!
Dear Karan, Thank you for taking the time to share your review. We truly appreciate your business and look forward to another opportunity to serve you!
I will never use orbitz again !!this company stole 249$ from me plus 12$ insurance plan this is the worst traveling experience I’ve ever had and yet to be refunded !
Dear Anonymous, Thank you for taking the time to share your feedback.
Fairly inexpensive for the area. Convenient $1.00 trolley ride to Beale St.
Dear Anonymous, Thank you for taking the time to share your review. We truly appreciate your feedback and look forward to another opportunity to serve you!
The room itself was fine. Pillows and beds were nice. The shower and bathroom were serviceable. The decor itself could use a little updating. The hallways and common areas don’t appear to have been updated in 20-25 years, at least. Unfortunately, Memphis has a real homelessness problem, which isn’t a direct Sheraton issue, but if you want to explore downtown, be prepared to be panhandled. Often.
Dear Anonymous, We truly appreciate you taking the time to share your review. we look forward to another opportunity to serve you should your travels bring you back our way.
Dear Amanda,We're thrilled that everything, including our spacious accommodations, helped make Sheraton Memphis Downtown one of your favorite hotels. Please come back and see us again soon.