Sheraton Memphis Downtown Hotel

Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Breakfast, lunch, dinner served; southern cuisine

Room, 1 King Bed, Corner | 1 bedroom, premium bedding, down comforters, pillowtop beds

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Housekeeping
Pet friendly
Breakfast available
Laundry
24/7 front desk

Explore the area

250 N Main St, Memphis, TN, 38103

Renasant Convention Center
‪1 min walk‬
Beale Street
‪17 min walk‬
FedExForum
‪19 min walk‬
Memphis, TN (MEM-Memphis Intl.)
‪16 min drive‬

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Room options

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds

Exceptional

Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

Sleeps 2
1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed

Very good

Sleeps 2
1 King Bed

Executive Room, 1 King Bed

Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds

Very good

Sleeps 4
2 Double Beds

Room, 1 King Bed, Corner

Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Exceptional

Sleeps 4
2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Wonderful

Sleeps 2
1 King Bed

About the neighborhood

Memphis

Located in Downtown Memphis, Sheraton Memphis Downtown Hotel is adjacent to Renasant Convention Center and within a 10-minute walk of other popular attractions like Fire Museum of Memphis. This 600-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Memphis and also close to Beale Street and Orpheum Theatre.

What's nearby

Renasant Convention Center - 1 min walk - 0.0 miles
Beale Street - 17 min walk - 1.0 mile
Orpheum Theatre - 17 min walk - 1.0 mile
FedExForum - 19 min walk - 1.0 mile
National Civil Rights Museum - 2 min drive - 1.4 miles

Getting around

Memphis Central Station - 7 min drive
Memphis International Airport (MEM) - 16 min drive

Restaurants

‪The Lookout at the Pyramid - ‬9 min walk
‪Wendy's - ‬12 min walk
‪Kay Kafe - ‬15 min walk
‪Wahlburgers - ‬9 min walk
‪Uncle Buck's Fish Bowl and Grill - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center

Sheraton Memphis Downtown Hotel features a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 32 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-out.

LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Pet friendly
Free WiFi
Air conditioning
Gym

$96 nightly

Jul 14 - Jul 15

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking on site (USD 32 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Crossroads Tavern & Grill

Things to do

24-hour gym

Family friendly

In-room crib
In-room refrigerator
Snack bar/deli

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

Business center
Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Doorbell and phone notification
Elevator (67 inch wide door)
Lever door handles
Phone accessibility kit
Stair-free path to entrance
Thin carpet in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (32 inches high)

Ballroom
Banquet hall
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

This property welcomes pets for free
Dogs only
Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 24.95 per person
Valet parking fee: USD 32 per day (in/out privileges)
Pet deposit: USD 50 per day
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 4 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Nearby construction work may cause some noise disturbance.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton

Sheraton Hotel Memphis Downtown

Sheraton Memphis Downtown

Sheraton Memphis Downtown Hotel

Sheraton Memphis Hotel Memphis

Sheraton Memphis Downtown Hotel Hotel

Sheraton Memphis Downtown Hotel Memphis

Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Sheraton Memphis Downtown Hotel?

Sheraton Memphis Downtown Hotel offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around Sheraton Memphis Downtown Hotel?

This hotel is situated in Downtown Memphis within a short 16-minute walk of Beale Street and also 9 minutes on foot from Bass Pro Shops at the Pyramid. You'll also find Mississippi River and FedExForum within a short drive.

Is parking available on site at Sheraton Memphis Downtown Hotel?

Yes, valet parking is offered for USD 32 per day with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Memphis Downtown Hotel have a casino on the premises?

No, Sheraton Memphis Downtown Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Memphis Downtown Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sheraton Memphis Downtown Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Does Sheraton Memphis Downtown Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Memphis Downtown Hotel have a restaurant that serves breakfast?

Yes, Sheraton Memphis Downtown Hotel serves a full breakfast for a surcharge each morning at Crossroads Tavern & Grill.

Does Sheraton Memphis Downtown Hotel allow pets to stay for free?

Yes, dogs can stay for free at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Memphis Downtown Hotel?

The closest major airport to Sheraton Memphis Downtown Hotel is Memphis International Airport (MEM), which is 10.7 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Sheraton Memphis Downtown Hotel?

No, there aren't any guestrooms with balconies at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel have a wedding venue on site?

There are wedding services available at Sheraton Memphis Downtown Hotel if that's in your vacation plans.

Sheraton Memphis Downtown Hotel Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Tavia

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great property

Stayed 1 night in Mar 2025

10/10 Excellent

Jeri

Traveled with partner

Apr 1, 2025

Liked: Staff & service, amenities, property conditions & facilities

I liked that it was very quiet and clean the workers were very respectful. i didn't like that it wasn't a breakfast buffet it was grab and go

Stayed 1 night in Mar 2025

2/10 Terrible

Austin

Mar 31, 2025

Disliked: Cleanliness, property conditions & facilities

Toilet starter spraying me when I flushed it and flooded the bathroom, the front desk staff seemed like it didn’t matter until I asked for a different room then she became annoyed she had to check me into another room.

Stayed 1 night in Mar 2025

6/10 Okay

Jaden

Traveled with partner

Mar 31, 2025

Liked: Cleanliness

Disliked: Amenities

Stayed 1 night in Mar 2025

8/10 Good

Tanya

Mar 30, 2025

Liked: Cleanliness, staff & service

Overall we had a nice stay. Our only complaint was the stained bathtub and broken shampoo holder. For the price, we were expecting perfection. The property needs updating. Other than that, the staff was nice and valet was quick to get our car upon arrival and departure each day. We would stay here again AFTER renovations.

Stayed 2 nights in Mar 2025

2/10 Terrible

Mischa

Mar 29, 2025

Disliked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

4/10 Poor

Allison

Traveled with family

Mar 28, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Don't book through Expedia. The hotel is unable to resolve problems.

Stayed 1 night in Mar 2025

6/10 Okay

ABRAHAM, clinton

Mar 24, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Philip

Traveled with family

Mar 24, 2025

Liked: Cleanliness, staff & service, amenities

There was no refrigerator in my room. I had to get a bag and fill the sink with ice.

Stayed 2 nights in Mar 2025

2/10 Terrible

Amy

Traveled with family

Mar 22, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double charged me, and is refusing to return my calls regarding the issues.

Stayed 1 night in Mar 2025

8/10 Good

Katie

Mar 21, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

6/10 Okay

Jack

Traveled with group

Mar 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some good, some not so good

The room was OK -- nothing super special. I was disappointed that there was no microwave in the room. Also, there was minimal drawer space. I was more disppointed there was no vending -- they forced me to purchase sodas at the mini-store by the front desk for $5 each. If there was an ice machine anywhere, I never saw it. The prices at the only available restaurant were also too high -- $24 for an ordinary burger and fries, for example. The convenience to the convention center was absolutely great, and this hotel has not joined the "no room service" trend of late. Good things.

Stayed 4 nights in Mar 2025

4/10 Poor

Marty

Mar 15, 2025

Stayed 1 night in Feb 2025

6/10 Okay

Mark

Mar 15, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Business traveler

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was here for business and the hotel was located in downtown Memphis. Perfectly located for dining and my meeting.

Stayed 1 night in Mar 2025

6/10 Okay

Marcus

Traveled with family

Mar 13, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Breakfast was way too expensive and should have came came with the room like continental parking fee should’ve been included the necessary amenities are just way too expensive like five dollars for a Coke smh

Stayed 1 night in Mar 2025

6/10 Okay

Marilee

Business traveler

Mar 10, 2025

Liked: Property conditions & facilities

It was very frustrating that the only food option in the entire place was overly expensive with a very limited menu. As it isn't the very best area of town, it would be nice if there was a restaurant with more affordable options

Stayed 3 nights in Mar 2025

8/10 Good

Jennifer

Traveled with family

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay for a one night stay

Check in was quick. Parking is by valet only and somewhat annoying. The hotel is nicely decorated and clean. The double room was a fantastic size as was the bathroom. The restaurant has much to be desired. Waited for a long time to have our drink order taken then our meal order. The food tasted frozen and undercooked and is definitely overpriced. The elevator smelled like weed.

Stayed 1 night in Mar 2025

8/10 Good

Lindsey

Traveled with family

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only complaint was that dropping off the car and getting inside the hotel was a little chaotic. Other than that everything else was great. Very convenient for any events you have at the Renasant Center.

Stayed 1 night in Mar 2025