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Recent guest reviews

One of y best hotels I’ve stayed at. Room was spacious, neat, and clean! I was really impressed. Will definitely be my go-to next time I’m in Memphis.

Clean and comfortable hotel close to attractions and street car.

I lost a diamond earring while I was there and didn’t discover it until later in the day when I was unpacking at home. I called and spoke to the security person. I have not heard anything since then. I will not stay there again.

Convenient

Generally Hotel services excellent

I loved how friendly the staff was during our stay. The breakfast buffet was great and the location was good too. The trolley right outside was excellent!

I will never use orbitz again !!this company stole 249$ from me plus 12$ insurance plan this is the worst traveling experience I’ve ever had and yet to be refunded !

Fairly inexpensive for the area. Convenient $1.00 trolley ride to Beale St.

The room itself was fine. Pillows and beds were nice. The shower and bathroom were serviceable. The decor itself could use a little updating. The hallways and common areas don’t appear to have been updated in 20-25 years, at least. Unfortunately, Memphis has a real homelessness problem, which isn’t a direct Sheraton issue, but if you want to explore downtown, be prepared to be panhandled. Often.

Love the fact that we could take the trolley to Beale street

Bar and restaurant in building, need more TVs for sports games

No AC in most of building and AC in room wasn't working properly either. We weren't told there wouldn't be any cleaning service (assuming due to COVID-less contact). That would have been handy to know.

Horrible. No parking, room was not available after the check in time...finally got in a room and it was not clean, etc, hair in the coffee pot, rude staff. Stay somewhere else!

Little knowledge about tourist attractions of Memphis. I was interested about the new bike path across the Mississippi River, over the railroad bridge. The lady didn't anything about it.

I liked the cleanness of the hotel. But I didn't like having to wait 40 minutes for my room.

N Main St Memphis TN

Hotel highlights

  • Close to Beale Street and FedEx Forum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Memphis, Sheraton Memphis Downtown Hotel is adjacent to Renasant Convention Center and within a 10-minute walk of other popular attractions like Fire Museum of Memphis. This 4-star hotel has 600 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Memphis and also close to Orpheum Theatre and Beale Street.


Dining

This hotel is home to a restaurant and a bar/lounge. Start each morning with full breakfast, available for a fee from 6 AM to 10:00 AM.


Rooms

LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.


Property features

Sheraton Memphis Downtown Hotel features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 29 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, express check-out, and an ATM.

Room options

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Traditional Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Memphis Downtown Hotel

Everyone (15) Couples (4) Family (11)
5
Partner Couples

One of y best hotels I’ve stayed at. Room was spacious, neat, and clean! I was really impressed. Will definitely be my go-to next time I’m in Memphis.

By on Sep 2, 2022

Review comment responded on Sep 3, 2022

Dear Amanda,We're thrilled that everything, including our spacious accommodations, helped make Sheraton Memphis Downtown one of your favorite hotels. Please come back and see us again soon.

5
Family

Clean and comfortable hotel close to attractions and street car.

By on Aug 10, 2022

Review comment responded on Aug 12, 2022

Dear Shannon, We're so happy to hear that you enjoyed your time with us at Sheraton Memphis Downtown and that our clean, comfortable accommodations impressed you. Please consider coming back to stay with us again the next time you find yourself in the area.

3
Family with small children

I lost a diamond earring while I was there and didn’t discover it until later in the day when I was unpacking at home. I called and spoke to the security person. I have not heard anything since then. I will not stay there again.

By on Jul 19, 2022

Review comment responded on Jul 24, 2022

Dear Angela, Thank you for taking a moment to leave your thoughts. We are sorry to hear of any misplaced items you may have had! Please know that our team follows strict protocol when it comes to guests' belongings. We encourage you to reach out to us again if you still have any concerns, and we wish you safe and happy travels ahead.

4
Business Business

Convenient

By on Jun 6, 2022

Review comment responded on Jun 10, 2022

Dear Raymond, We can't thank you enough for staying at Sheraton Memphis Downtown, as well as for your kind review. It's delightful to hear our location was convenient for your trip, and we look forward to hosting you again when you return to our area!

5
Everyone

By , from Arlington on Feb 7, 2022

5
Family Partner Couples Business Business

Generally Hotel services excellent

By on Feb 2, 2022

4
Partner Couples

I loved how friendly the staff was during our stay. The breakfast buffet was great and the location was good too. The trolley right outside was excellent!

By on Sep 9, 2021

Review comment responded on Sep 10, 2021

Dear Karan, Thank you for taking the time to share your review. We truly appreciate your business and look forward to another opportunity to serve you!

1
Everyone

I will never use orbitz again !!this company stole 249$ from me plus 12$ insurance plan this is the worst traveling experience I’ve ever had and yet to be refunded !

By on Jul 16, 2021

Review comment responded on Aug 6, 2021

Dear Anonymous, Thank you for taking the time to share your feedback.

4
Family

Fairly inexpensive for the area. Convenient $1.00 trolley ride to Beale St.

By on Jul 6, 2021

Review comment responded on Aug 6, 2021

Dear Anonymous, Thank you for taking the time to share your review. We truly appreciate your feedback and look forward to another opportunity to serve you!

4
Friends

The room itself was fine. Pillows and beds were nice. The shower and bathroom were serviceable. The decor itself could use a little updating. The hallways and common areas don’t appear to have been updated in 20-25 years, at least. Unfortunately, Memphis has a real homelessness problem, which isn’t a direct Sheraton issue, but if you want to explore downtown, be prepared to be panhandled. Often.

By on May 14, 2021

Review comment responded on May 19, 2021

Dear Anonymous, We truly appreciate you taking the time to share your review. we look forward to another opportunity to serve you should your travels bring you back our way.

Sheraton Memphis Downtown Hotel

250 N Main St, Memphis, TN 38103
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