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Sheraton Memphis Downtown Hotel

4.0 star property
Hotel connected to the convention center in Memphis with a restaurant

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Breakfast, lunch, dinner served; southern cuisine
Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby sitting area
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
250 N Main St, Memphis, TN, 38103
  • Place, Renasant Convention Center
    ‪1 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪7 min walk‬
  • Place, Beale Street
    ‪16 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Memphis

Located in Downtown Memphis, Sheraton Memphis Downtown Hotel is adjacent to Renasant Convention Center and within a 10-minute walk of other popular attractions like Fire Museum of Memphis. This 600-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Memphis and also close to Beale Street and Orpheum Theatre.

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 miles
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.4 miles
  • Beale Street - 16 min walk - 0.9 miles
  • Orpheum Theatre - 17 min walk - 1.0 mile
  • FedExForum - 19 min walk - 1.0 mile

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Taco Nganas - ‬11 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬14 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel connected to the convention center in Memphis with a restaurant
Sheraton Memphis Downtown Hotel features a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 32 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and express check-out.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Sheraton Memphis Downtown Hotel?

Sheraton Memphis Downtown Hotel offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on Feb 22, 2026 start from $129.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton Memphis Downtown Hotel?

This hotel is situated in Downtown Memphis within a short 19-minute walk of Beale Street and also 12 minutes on foot from Bass Pro Shops at the Pyramid. You'll also find FedExForum and Mississippi River within a short drive.

Is parking available on site at Sheraton Memphis Downtown Hotel?

Yes, valet parking is offered for USD 32 per day with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Memphis Downtown Hotel have a casino on the premises?

No, Sheraton Memphis Downtown Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Memphis Downtown Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sheraton Memphis Downtown Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at Sheraton Memphis Downtown Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Memphis Downtown Hotel have a restaurant that serves breakfast?

Yes, Sheraton Memphis Downtown Hotel serves a full breakfast for a surcharge each morning at Crossroads Tavern & Grill.

Does Sheraton Memphis Downtown Hotel allow pets to stay for free?

Yes, dogs can stay for free at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Memphis Downtown Hotel?

The closest major airport to Sheraton Memphis Downtown Hotel is Memphis International Airport (MEM), which is 12.2 mi away (24 minutes by car).

Are there rooms with balconies at Sheraton Memphis Downtown Hotel?

No, you won't find guestrooms with balconies at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel have a wedding venue on site?

There are wedding services available at Sheraton Memphis Downtown Hotel if that's in your vacation plans.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 435 out of 1004 reviews
Rating 8 - Good. 221 out of 1004 reviews
Rating 6 - Okay. 138 out of 1004 reviews
Rating 4 - Poor. 108 out of 1004 reviews
Rating 2 - Terrible. 102 out of 1004 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Yvonne

Traveled with group
I did not eat the breakfast
Stayed 4 nights in Nov 2025

6/10 Okay

Tonette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

2/10 Terrible

Ruthie

Disliked: Cleanliness, staff & service, property conditions & facilities
We were sent to a room with a very old tub and had to request to be moved to a different room. The ceiling and carpet in the hotel is extremely old. The elevator sounds like its going to fall apaert. I stayed for three days a d they were closed for lunch due to low occupancy. Very disappointing. I will not be staying ar this hotel again.
Stayed 3 nights in Oct 2025

8/10 Good

Lakedia

Stayed 1 night in Nov 2025

8/10 Good

Alfred

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel clean but very old.
Stayed 1 night in Nov 2025

10/10 Excellent

Daveran

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet personal was great every interaction, Richard the doorstop was great and a lot of help since I had my handicap mother with us. And the manager was extremely friendly and professional. Will stay here again when visiting!!
Stayed 1 night in Oct 2025

4/10 Poor

Andrea

Stayed 1 night in Oct 2025

8/10 Good

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant was out of food options by 7 pm which I did think was odd but our waitress was good about helping with choosing good options on menu. I will say that we did have to wait a significant amount of time - excessive- to even have our order taken. The room was nice and we were even given a corner type room with lots of windows without request. However the receptionist who checked us in could have been much nicer to us. I was asking about the package I paid for including valet parking and she was questioning it and when I went to show her my receipt on phone she became frustrated with me. Also there was a dirty sock in the garbage can in our room when we arrived.
Stayed 2 nights in Oct 2025

10/10 Excellent

AIDA

Liked: Cleanliness, staff & service, property conditions & facilities
We didnt have breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

2/10 Terrible

Daija

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Oct 2025

4/10 Poor

Richard

Business traveler
Disliked: Staff & service, property conditions & facilities
Reservation said it includes buffet breakfast. There was no buffet and restaurant was closed. Only menu items for which I was charged. At front desk I said I should t have been charged as breakfast came with the room; they said they reversed it but still shown up on my credit card as a charge
Stayed 3 nights in Oct 2025

10/10 Excellent

Kieonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh so sweet

The staff at this hotel were absolutely amazing the manager Lasonya and her staff member Sukhi helped me with my issue. I had never had a hotel be so kind and patient ever. I will be returning to the hotel soon. Excellent hospitality and services
Stayed 2 nights in Oct 2025

10/10 Excellent

Larisha

Stayed 1 night in Oct 2025

8/10 Good

Angie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely no issue with the hotel. We had noisy neighbors who were slamming doors at 2am. Did not contact the desk. There would have been nothing they would have been able to do.
Stayed 1 night in Oct 2025

8/10 Good

Jayne, Honolulu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed during my trip, but otherwise this was a fine choice for a convention goer. Very informative and helpful staff.
Stayed 4 nights in Jul 2025

8/10 Good

Hilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Asia

Stayed 4 nights in Oct 2025

10/10 Excellent

Helene

Stayed 5 nights in Oct 2025

2/10 Terrible

Melanie

Stayed 3 nights in Sep 2025

2/10 Terrible

Shannon

Stayed 3 nights in Sep 2025

10/10 Excellent

Andres

Stayed 1 night in Sep 2025

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean . Elegant . Staff is prompt . Professional. Valet staff is lovely and quick. Front desk staff got us check in/out with no mishaps Housekeeping did not disappoint at all. dinning Staff very polite &attentive we had William as our server and he made us feel like home away from home very catering and down to earth. Made our experience even greater it’s a must we visit again overall hotel experience 10/10
Stayed 1 night in Sep 2025

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness
Received an e mail with additional tax on valet parking. I paid for parking as part of the reservation, then toget an additional bill on day of departute is ridiculous. Complained to reception. Told it was reversed. Asked for print out of invoice to be told this could not be provided by reception and i must contact Expedia in order to get this. What a poor show. Was my first atay at a Sheraton and likely the last.
Stayed 2 nights in Sep 2025

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