Sheraton Memphis Downtown Hotel

Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Housekeeping
Pet friendly
Breakfast available
Laundry
24/7 front desk

Explore the area

250 N Main St, Memphis, TN, 38103

Place, Renasant Convention Center
‪1 min walk‬
Place, Beale Street
‪17 min walk‬
Place, FedExForum
‪19 min walk‬
Airport, Memphis, TN (MEM-Memphis Intl.)
‪16 min drive‬

Room options

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

Very good

Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds

Very good

Sleeps 4
2 Double Beds

Room, 1 King Bed, Corner

Sleeps 2
1 King Bed

Executive Room, 1 King Bed

Sleeps 2
1 King Bed

Deluxe Room, 2 Double Beds

Exceptional

Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

Sleeps 2
1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Exceptional

Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Wonderful

Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Sleeps 4
2 Double Beds

About the neighborhood

Memphis

Located in Downtown Memphis, Sheraton Memphis Downtown Hotel is adjacent to Renasant Convention Center and within a 10-minute walk of other popular attractions like Fire Museum of Memphis. This 600-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Memphis and also close to Beale Street and Orpheum Theatre.

What's nearby

Renasant Convention Center - 1 min walk - 0.0 miles
Beale Street - 17 min walk - 1.0 mile
Orpheum Theatre - 17 min walk - 1.0 mile
FedExForum - 19 min walk - 1.0 mile
National Civil Rights Museum - 2 min drive - 1.4 miles

Getting around

Memphis Central Station - 7 min drive
Memphis International Airport (MEM) - 16 min drive

Restaurants

‪The Lookout at the Pyramid - ‬12 min walk
‪Wahlburgers - ‬13 min walk
‪Westy's - ‬3 min walk
‪Uncle Buck's Fish Bowl & Grill - ‬12 min walk
‪Comeback Coffee - ‬4 min walk

About this property

Sheraton Memphis Downtown Hotel

Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center

Sheraton Memphis Downtown Hotel features a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 32 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and express check-out.

LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

$110 nightly

Oct 6 - Oct 7

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking on site (USD 32 per day; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Crossroads Tavern & Grill

Things to do

24-hour gym

Family friendly

In-room crib
In-room refrigerator
Snack bar/deli

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

Business center
Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Doorbell and phone notification
Elevator (67 inch wide door)
Lever door handles
Phone accessibility kit
Stair-free path to entrance
Thin carpet in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk (32 inches high)

Ballroom
Banquet hall
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LCD TV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

This property welcomes pets for free
Dogs only
Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 24.95 per person
Valet parking fee: USD 32 per day (in/out privileges)
Pet deposit: USD 50 per day
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 4 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Nearby construction work may cause some noise disturbance.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton

Sheraton Hotel Memphis Downtown

Sheraton Memphis Downtown

Sheraton Memphis Downtown Hotel

Sheraton Memphis Hotel Memphis

Sheraton Memphis Downtown Hotel Hotel

Sheraton Memphis Downtown Hotel Memphis

Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Sheraton Memphis Downtown Hotel?

Sheraton Memphis Downtown Hotel offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around Sheraton Memphis Downtown Hotel?

This hotel is situated in Downtown Memphis within a short 16-minute walk of Beale Street and also 9 minutes on foot from Bass Pro Shops at the Pyramid. You'll also find Mississippi River and FedExForum within a short drive.

Is there parking available at Sheraton Memphis Downtown Hotel?

Yes, valet parking is offered for USD 32 per day with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Memphis Downtown Hotel have a casino on the premises?

No, Sheraton Memphis Downtown Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Memphis Downtown Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sheraton Memphis Downtown Hotel?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Are there hot tubs at Sheraton Memphis Downtown Hotel?

No, this hotel doesn't have a spa tub.

Does Sheraton Memphis Downtown Hotel have a restaurant that serves breakfast?

Yes, Sheraton Memphis Downtown Hotel serves a full breakfast for a surcharge each morning at Crossroads Tavern & Grill.

Does Sheraton Memphis Downtown Hotel allow pets to stay for free?

Yes, dogs can stay for free at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Memphis Downtown Hotel?

The closest major airport to Sheraton Memphis Downtown Hotel is Memphis International Airport (MEM), which is 10.7 mi away (16 minutes by car).

Are there rooms with balconies at Sheraton Memphis Downtown Hotel?

No, there aren't any guestrooms with balconies at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel have a wedding venue on site?

There are wedding services available at Sheraton Memphis Downtown Hotel if that's in your vacation plans.

Sheraton Memphis Downtown Hotel Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Terrible

Clifford

Traveled with family

Jul 21, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel and rooms were not taken care of very well. The staff was awesome but myself and my family had to switch rooms several times during our visit because the rooms were not properly serviced nor taken care of. The staff tried to help with our issues as much as they could but the hotel and rooms need a great deal of attentiveness. My family and I were very dissatisfied with our stay.

Stayed 3 nights in Jul 2025

8/10 Good

jorge, Georgetown

Jul 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

8/10 Good

Damenica

Traveled with partner

Jun 29, 2025

Liked: Cleanliness, staff & service

This is an older hotel, so there are visible signs of wear and tear and/or outdated decor in some areas. Despite this, the hotel is well maintained and clean. Our room was clean and bigger than we expected. Parking will be a challenge. It’s a pain to pay extra for parking but the valet staff and service made up for it. Overall, we had no issues with our stay.

Stayed 2 nights in May 2025

6/10 Okay

Sequita

Traveled with group

Jun 26, 2025

Disliked: Room comfort

Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Traveled with family

Jun 24, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Yvonne

Jun 23, 2025

Liked: Cleanliness, property conditions & facilities

all went well

Stayed 1 night in May 2025

2/10 Terrible

Kenric

Business traveler

Jun 23, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Sheridan hotels I thought were nice but I'm wrong

Upon arrival to the hotel the main amenities very nice had to wait quite a bit just to get checked in watch several employees just stand around doing nothing while I was being checked in by one person that would actually working after the four or five of us finally got checked in went up to my room that was very dated carpet had stains all over the place bathroom tub backed up every time we took a shower toilet backed up called maintenance they're supposed to fix it out of my entire stay never got fixed elevator doors make you feel like you're about to plummet to your death every time they open cuz they are so loud and screeching employees are not nice I met one older gentleman my entire time here who was very nice and considerate other than that everyone I talk to either just seem like they didn't care or we're just rude. Overnight parking on property is $32 a day so for almost $70 to stay there for 2 days I expected decent service for valet which did not happen every time I came back after work and every time I want to leave to go somewhere or go to work I had to chase somebody down to get keys to my car to be able to leave they were never after area to help people with their cars and if you're paying almost $70 and that does not include a tip and they expect to be tipped even though they have horrible service this place just is not worth it it is downtown the building itself is very nice from the outside but as soon as you step inside to your rooms not worth it don't go.

Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy

Traveled with family

Jun 16, 2025

Liked: Cleanliness

Closeness to restaurants and events.

Stayed 1 night in Jun 2025

10/10 Excellent

Madison

Traveled with group

Jun 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was very clean and comfortable.

Stayed 2 nights in Jun 2025

10/10 Excellent

Howard

Traveled with family

Jun 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Manager was excellent

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer, Long Beach

Jun 8, 2025

Stayed 1 night in May 2025

10/10 Excellent

Lori

Jun 7, 2025

Stayed 4 nights in May 2025

6/10 Okay

Dudley

Business traveler

Jun 7, 2025

Liked: Cleanliness

Disliked: Amenities

I liked the location in proximity to the convention center

Stayed 7 nights in May 2025

2/10 Terrible

Traci

Traveled with family

Jun 6, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

When we got to our room there was blood in the bathroom on the wall and then something white on the vanity. At 5:30 in the morning they said our smoke alert button went off and charged us an extra 250.00 even though we do not and were not smoking.

Stayed 1 night in Jun 2025

10/10 Excellent

Richard W

Jun 4, 2025

Stayed 2 nights in May 2025

2/10 Terrible

Krystal

Jun 2, 2025

Stayed 2 nights in May 2025

8/10 Good

David, HOUSTON

Jun 2, 2025

Stayed 2 nights in May 2025

8/10 Good

David, HOUSTON

Jun 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good location. Convenient for getting around town and access to the convention center. Memphis' trolley is not running and that is a problem for getting to Beale St and other points on the Main St Mall. That diminishes the score from a 5 to a 4.

The north entrance to the Memphis Main St Mall from 10th floor of Sheraton. The Cannon Center for Performing Arts on the right.

Stayed 2 nights in May 2025

10/10 Excellent

Brea

Jun 1, 2025

Liked: Cleanliness, staff & service, amenities

N/a

Stayed 1 night in May 2025

8/10 Good

Georgene, Phoenix

Jun 1, 2025

Disliked: Amenities, property conditions & facilities

The property seemed very old and run down. The front desk was understaffed. The valet staff was well organized and very helpful.

Stayed 1 night in May 2025

4/10 Poor

Sandra

May 29, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in May 2025

10/10 Excellent

Bianca Luz, George Town

May 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months

Stayed 4 nights in May 2025

6/10 Okay

Daniel

Traveled with partner

May 27, 2025

Liked: Cleanliness

Disliked: Amenities

I liked the staff the room but I didn't like they didn't make sure I received my breakfast card and the swimming pool was closed yet again that was very irritating but overall it was a comfortable stay

Stayed 3 nights in May 2025

10/10 Excellent

Kisha

May 26, 2025

Liked: Cleanliness

Stayed 2 nights in May 2025

8/10 Good

Alexis

Traveled with group

May 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Property was beautiful, quiet, and spacious. Rooms all on higher floors had nice views from either side. The staff attitudes vary by shift, now the two working 5/26 morning shift was very very nice.

Stayed 3 nights in May 2025