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Holiday Inn Express Memphis Medical Center Midtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Memphis Medical Center Midtown by IHG

Lobby
Room amenity
Exterior
Exterior
Down comforters, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1180 Union Ave, Memphis, TN, 38104
  • Place, Methodist University Hospital
    ‪3 min walk‬
  • Place, Minglewood Hall
    ‪14 min walk‬
  • Place, Beale Street
    ‪17 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(71 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub)

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub) | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Interior entrance

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  • Pool
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  • Parking included
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Mar 8 - Mar 9
Total with taxes and fees
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About the neighborhood

Memphis

Located in Midtown within a mile (2 km) of Beale Street, Holiday Inn Express Memphis Medical Center Midtown by IHG is within 2 miles (3 km) of other popular sights such as FedExForum. This hotel has 125 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • University Health Center - 2 min walk - 0.1 miles
  • Methodist University Hospital - 3 min walk - 0.2 miles
  • Minglewood Hall - 14 min walk - 0.8 miles
  • Beale Street - 17 min walk - 0.9 miles
  • FedExForum - 3 min drive - 1.8 miles

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Checkers - ‬15 min walk
  • ‪Burger King - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Cook-Out - ‬15 min walk

About this property

Holiday Inn Express Memphis Medical Center Midtown by IHG

At Holiday Inn Express Memphis Medical Center Midtown by IHG, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, and pillowtop beds with down comforters ensure a restful night. Coffee makers, free local calls, and safes are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Best Western Plus Gen X Inn
  • Breakfast included
  • Parking included
  • Free WiFi
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Mar 8 - Mar 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drink bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 26 to September 01.
  • Pool access available from 10 AM to 7:00 PM.
  • Long-term renters welcome.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Memphis
Holiday Inn Express Memphis Midtown
Holiday Inn Express Midtown Hotel Memphis
Holiday Inn Express Midtown Memphis
Memphis Holiday Inn Express
Holiday Inn Express Memphis Midtown Hotel
Holiday Inn Express Memphis Medical Center Midtown
Holiday Inn Express Memphis Medical Center Midtown by IHG Hotel
Holiday Inn Express Memphis Medical Center Midtown an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express Memphis Medical Center Midtown by IHG?

Holiday Inn Express Memphis Medical Center Midtown by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see close to Holiday Inn Express Memphis Medical Center Midtown by IHG?

This hotel is situated in Midtown within a short 20-minute walk of Beale Street and also 17 minutes on foot from Minglewood Hall. You'll also find FedExForum and National Civil Rights Museum within a short drive.

Will I be able to park at Holiday Inn Express Memphis Medical Center Midtown by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Holiday Inn Express Memphis Medical Center Midtown by IHG have a casino at the property?

No, Holiday Inn Express Memphis Medical Center Midtown by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Memphis Medical Center Midtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10 AM and 7:00 PM and the seasonal pool will be open from May 26 until September 01.

What do couples enjoy most about Holiday Inn Express Memphis Medical Center Midtown by IHG?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and free breakfast.

Does Holiday Inn Express Memphis Medical Center Midtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Memphis Medical Center Midtown by IHG have a restaurant that serves breakfast?

Holiday Inn Express Memphis Medical Center Midtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Memphis Medical Center Midtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Memphis Medical Center Midtown by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Memphis Medical Center Midtown by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Inn Express Memphis Medical Center Midtown by IHG?

The closest major airport to Holiday Inn Express Memphis Medical Center Midtown by IHG is Memphis International Airport (MEM), which is 10.1 mi away (21 minutes by car).

Are there rooms with balconies at Holiday Inn Express Memphis Medical Center Midtown by IHG?

No, at Holiday Inn Express Memphis Medical Center Midtown by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express Memphis Medical Center Midtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Very acceptable hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Jun

Stayed 1 night in Nov 2025

10/10 Excellent

Braedyn

Liked: Cleanliness, staff & service, amenities
Yes, clean and very courteous
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean facility! Zee, Elisa & Keandra were so friendly and welcoming it would be hard not to stop here again if I’m in town in the future.
Stayed 3 nights in Nov 2025

8/10 Good

Anissa Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and staff was extremely nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jaleta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, comfortable bed & pillows, staff was very friendly & helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

khalid mahmud

Liked: Cleanliness, amenities, property conditions & facilities
Yea
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and rooms were spacious and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey, Clermont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was awesome. Great environment. Breakfast could have more variety.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

2/10 Terrible

Charmaine

I put in for a cancellation. Waiting on my refund. thank you.
Stayed 4 nights in Nov 2025

6/10 Okay

verdis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the mattress was horrible
Stayed 8 nights in Nov 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean and upgraded!
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
It was a really nice stay and the staff were super helpful. Location pretty good too for Beale Street.
Stayed 2 nights in Nov 2025

6/10 Okay

Anne

Liked: Staff & service
The staff was incredible! The kindest people ever! This hotel was a bit run down and needs some repairs but it was fine for what we needed.
Stayed 1 night in Nov 2025

8/10 Good

Alfred

Stayed 1 night in Oct 2025

8/10 Good

Justin

Stayed 2 nights in Oct 2025

4/10 Poor

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
This rating is for the management only; not the staff present during my stay from midnight 10/23 - 4 AM 10/26 2025. The staff members were friendly and the rooms were clean. I had to move out of first room on 10/24 due to a flooded bathroom. The clerk that moved me stated that I would receive compensation for the inconvenience of having to move rooms. This did not happen. I think management should be more aware of day to day activities and maybe talk to the staff more about things that go on.
Stayed 3 nights in Oct 2025

10/10 Excellent

ROBERT

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Corey

Stayed 1 night in Oct 2025

10/10 Excellent

Tycho, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2025

10/10 Excellent

Swedha

Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice and clean, and our room was perfect. The staff were helpful and kind, and we especially appreciated the kitchen staff. The breakfast was good, warm, and had a good selection. Parking was tight, and it felt a little unsafe. It was also difficult to find a place to eat.
Stayed 1 night in Oct 2025

10/10 Excellent

LESLIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Staff was very nice. Room did not have a blow dryer, but staff apologized and gave us one.
Stayed 2 nights in Oct 2025

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