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Recent guest reviews

Pleasantly surprised by the quality of this hotel - I usually stay at a nearby place when I come to Memphis but it was sold out - this Hyatt Place was comparable price and a bit nicer than where I usually stay.

Very clean and very nice staff.

The condition of the laundry room and the workout gym was not great.

Hotel was a little dirty and the room. I’ve always liked Hyatt Place, but this time I was a bit disappointed.

Excellent front desk, clean, comfortable, good business location and complimentary breakfast. Very satisfied and reasonable price.

The place is really nice. The room was terrific, the staff was so friendly. The only thing I thought could have been better is the breakfast.

Good price for the area and a quality might stay

Excellent Great Customer Service.

GM is very on top of things. Excellent customer attention.

Took forever to check in. Got talked into a Hyatt membership...I think that’s what did it. The room smelled bad when we walked in. I had to get fabreeze at the store to stand it. Which of course makes me think the place is dirty. Fan in bathroom didn’t work. No extra blanket for the pull out sofa. But location was good. Tv was good. Staff was friendly.

We arrived after midnight there were people hanging out in front of the hotel. The night person was indifferent the first room we were assigned smelled like someone had just cooked a meal with curry the Oder was very strong. Wjwm we went back downstairs to get another room the night person was having a party they were eating and hanging out. We had to get his attention to take care of the matter which annoyed him. The second room smelled like urine it was old and dated. The urine smell was coming from the sofa. When we called back downstairs no one answered. We sprayed the couch with febreeze so we could just go to sleep. Worst hotel I’ve stayed at in a while.

Primacy Pkwy Memphis TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in White Station within 2 miles (3 km) of Lichterman Nature Center, Hyatt Place Memphis Primacy Park is within a few miles (5 km) of Opera Memphis. This 128-room, 3-star hotel has free breakfast and a restaurant, along with a 24-hour gym.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Get a pick-me-up at the coffee shop/cafe.


Rooms

The 128 accommodations feature sitting areas. 42-inch flat-screen TVs come with DVD players and pay movies, and guests can stay connected with WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.


Property features

Guests of Hyatt Place Memphis Primacy Park enjoy a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 1 per day, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and express check-out.

Room options

Room, 2 Double Beds (Specialty)

2 Double Beds | Sleeps 6

Room, 1 King Bed (Specialty)

1 King Bed | Sleeps 4

Room, Multiple Beds

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place Memphis Primacy Park

Everyone (18) Couples (2) Family (12)
5
Family with small children

Pleasantly surprised by the quality of this hotel - I usually stay at a nearby place when I come to Memphis but it was sold out - this Hyatt Place was comparable price and a bit nicer than where I usually stay.

By on May 6, 2022

Review comment responded on May 6, 2022

Thanks for sharing this perfect rating, Aaron! We're thrilled to hear you enjoyed your stay at Hyatt Place Memphis Primacy Parkway! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

5
Family Family with small children

Very clean and very nice staff.

By on Jan 10, 2022

Review comment responded on Jan 10, 2022

Thanks for the fantastic review, Alisha! We're delighted you had such an amazing experience at Hyatt Place Memphis Primacy Parkway! It's excellent our cleanliness and team could exceed your expectations. That's what we like to see! We look forward to seeing you again soon!

2
Everyone

By on Oct 4, 2021

4
Family

The condition of the laundry room and the workout gym was not great.

By on Sep 5, 2021

3
Friends

Hotel was a little dirty and the room. I’ve always liked Hyatt Place, but this time I was a bit disappointed.

By on Jul 8, 2021

Review comment responded on Jul 13, 2021

Good morning, I am sorry your stay was less than satisfactory and ultimately left you disappointed. I would love the opportunity to host you again and provide you with a better experience. Should you find yourself in the area again please ask for me personally when making your reservation directly with the property. I look forward to hearing from you soon!

5
Family with small children

Excellent front desk, clean, comfortable, good business location and complimentary breakfast. Very satisfied and reasonable price.

By on Jun 27, 2021

Review comment responded on Jul 13, 2021

Thank you very much for your feedback! I will be sure to share with my team.

5
Family

The place is really nice. The room was terrific, the staff was so friendly. The only thing I thought could have been better is the breakfast.

By on Jun 3, 2021

Review comment responded on Jun 6, 2021

Good Morning, Thank you for taking the time to take the survey. We appreciate all feedback and we are so happy that you enjoyed your stay. It is my hope that we see you again when visiting Memphis.

2
Partner Couples

By on Jun 2, 2021

Review comment responded on Jun 6, 2021

Thank you for taking the time to take the survey. We appreciate all feedback.

4
Family

Good price for the area and a quality might stay

By on Apr 25, 2021

Review comment responded on Apr 26, 2021

Thanks for staying with us. We appreciate your feedback!

1
Everyone

By on Mar 27, 2021

Review comment responded on Apr 7, 2021

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Hyatt Place Memphis Primacy Park

1220 Primacy Pkwy, Memphis, TN 38119
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