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Hampton Inn Memphis Southwind

2.5 out of 5.0

Recent guest reviews

We were a group of ten bikers on our way east ad found the hotel to be convenient and nice. Staff was great as was the breakfast. We enjoyed the pool. We walked next door for dinner at the strip center behind the hotel.

No MICROWAVE,, SMELL IN ROOM ,, BATHROOM FLOORS ALWAYS SLIPPERY NO MATTER HOW MUCH YOU DRY THEM... Diring summer months there need to be and inside pool in . No shade around the current setting makes for a hot day..

Stayed in room 119 mobility accessibility room in shower. Did advance booking for nights stay. Left home late and my room was waiting when I got in about 12:15am. The next morning the woman at the front desk mentioned she was wondering if I would get in because I wasn't there whenever she left. Room very comfortable and close to the front lobby. Bathroom and entry was tiled in a dark faux wood tile, did have to be careful because whatever they clean with leaves a little bit of a greasy film and a single cane tends to slide a little but a hurrycane works well. Water pressure in shower was VERY weak. The door is a white sliding barn door that when closed reveals closet. Actual bedroom very nice with tons of USB and plugs at desk and on both bedside nightstands and lights on both sides of bed. Full length mirror on sliding barn door and a large mirror at desk. Felt safe as a solo female traveler. Several eating places and shopping near.

This was a terrible stay! First it started with no iron in the room, we had to call down twice to receive one that actually worked. Then after being gone from the room for EIGHT hours, we returned at 5:50 PM to a room that had not been cleaned. Only the towels were replaced and that's it, no bed made or anything of that nature and lastly we were not able to sleep as the people above us let their children run the floor all night, when I informed the front desk about this I was told they had received several complaints about that but obviously not enough to do anything about it. When I spoke with the manager she was rude and unapologetic, she basically made excuses and did not offer any sort of "redemption". I will never stay at this location again and perhaps ever with the Hilton chain again. I am very disappointed in this stay.

Wonderful location; close to interstate and near restaurants. Stayed twice on way to visit family in OK; staff was very friendly and the breakfast in the AM was perfect to get us started back on the road again.

Friendly, warm, accommodating, staff members. Expeditious registration and checkout. Clean and inviting lobby and guest room. Complimentary breakfast provided great options daily. Felt comfortable and safe. Surrounded by shops and restaurants.

My husband and I stayed here twice recently - once on the way out to OK and then a few days later on the return trip. We found the staff to be very friendly and the property to be clean. Breakfast in the morning was wonderful as is typical for most Hampton Inns.

The manager was rude and entitled. My family was not given room we were promised during reservations. We didn't have enough room to comfortably sleep my family of 4. When asked for extras like Q-tips, additional shampoo, we were denied.

Good night sleep. Fresh HOT coffee as you walk. As a night coffee drinker they had me right then!!! Got to room the A/C was on so was not hot and measurable like most places you stay till it cools off!

This location was very clean and staff were very helpful. The inside looked very nice. Bed was very comfortable and the room layout was nice. The area had several restaurants and gas stations for supplies.

3579 Hacks Cross Rd Memphis TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Hampton Inn Memphis Southwind places you within a 10-minute drive of Tennessee Shakespeare Company and Mike Rose Soccer Complex. This 133-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. University of Memphis is also within a 20-minute drive of this Memphis hotel.


Dining

Free hot/cold buffet breakfast is included with your stay.


Rooms

All 133 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. 32-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

Guests staying at Hampton Inn Memphis Southwind enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

King 1 | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 321 reviews