The lady at the front desk was beyond rude and both TVs in the room didn’t work and my phone didn’t work there were no sheets and the room was not clean
I was in a very secure and well lite area, quite, with access to both shopping and highway, not too close, and not too far... just right
Very rude front desk! Literally told me it was not her problem that the room I booked was no longer available.
I dont know from where to start, the room given to us was under some sort of construction and we got into the room and found stuff scattered all over. We went back to the front desk and they assigned us a different room. My name was entered wrong, in spite of giving my driver license and had a reserved booking. We asked for an additional room and the room given to us was hot as hell, the AC was not working and they told me that the service guy was about to leave. Overall this is a waste of money for sure.
Busy with Corvette convention, good value, convenient location
The stay was fine, hotel staff was accommodating. My only real issue was the mattress in the pull out couch was stained so my son ended up putting the sheets on the couch and sleeping there.
This hotel is extremely well run. The room and other areas were immaculate. The staff was extremely pleasant and helpful. Good breakfasts also. All in all, a very good experience. Would definitely recommend this hotel.
Hotel wasn't bad at all. It was at a convenient location and rate was good. When my family I got to our hotel room around 9:30 pm...there were people standing outside there door having loud conversations. That went on throughout the night till 4 am. When we first checked in we saw a security guard monitoring the first floor but I don't think he made it up to our floor. It would have been a more pleasant stay minus all the noise.
Overall nice stay. Bathroom had sliding door that did not stay shut. We were able to work around it.
Awesome that's all I expect at the Hampton, my favorite spot to relax when I'm out of town. Everything was perfect!
This hotel was suggested by my friend (who lives in the vicinity) as an option for us to stay while in town for her son's wedding. It was in a great location with restaurants and stores nearby while also being within a mile from the interstate. When we arrived at 2pm after asking for an early check-in, the front desk clerks said that our room wasn't ready yet. After we expressed our need to get in early to prepare to attend the wedding, they found another room in which the reservation had a guaranteed late check-in. So they were kind enough to swap out our rooms so that we could check-in. Everything was nice, but the free continental breakfast is the best I've had at a hotel in this price range -- EXCELLENT!
I paid in full for my 3 night stay when I booked this hotel on line. That charge went through on my bank account January 21, 2014. Today, March 4th, the day after I checked out I see a "pending" $50 charge to be withdrawn from my bank account by Hampton Inn. What's up? Just left message with accounting department at Hampton Inn. Hope to hear back from them.
Hotel was somewhat quiet, except for a few kids running in the halls playing.But the bad thing about this hotel was the outdated worn furniture and very cheap looking tv's in the room. Some of the rooms had major leaks coming from the roofs and water spots on the walls.The rooms need a major update to be worth the money.
My daughter was playing in the GTI showcase soccer tournament at Mike Rose Park. Like the fact that you are easy to get to and like the fact you are close to the soccer park. Also, took advantage of the treadmill while there. I always try to stay where there is some type of excerise room.
Overall pleasent-friendly staff clean room
Located in Lakes of Forest Hill, Hampton Inn Memphis Southwind is within a 10-minute drive of Mike Rose Soccer Complex and Regional One Health East Campus. This 133-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. At the end of the day, unwind with a drink at the bar/lounge.
Hampton Inn Memphis Southwind's 133 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include free local calls, safes, and ironing boards.
Guests staying at Hampton Inn Memphis Southwind enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
The lady at the front desk was beyond rude and both TVs in the room didn’t work and my phone didn’t work there were no sheets and the room was not clean
I was in a very secure and well lite area, quite, with access to both shopping and highway, not too close, and not too far... just right
Very rude front desk! Literally told me it was not her problem that the room I booked was no longer available.
I dont know from where to start, the room given to us was under some sort of construction and we got into the room and found stuff scattered all over. We went back to the front desk and they assigned us a different room. My name was entered wrong, in spite of giving my driver license and had a reserved booking. We asked for an additional room and the room given to us was hot as hell, the AC was not working and they told me that the service guy was about to leave. Overall this is a waste of money for sure.
Busy with Corvette convention, good value, convenient location
Thank you
The stay was fine, hotel staff was accommodating. My only real issue was the mattress in the pull out couch was stained so my son ended up putting the sheets on the couch and sleeping there.
Thank you.
This hotel is extremely well run. The room and other areas were immaculate. The staff was extremely pleasant and helpful. Good breakfasts also. All in all, a very good experience. Would definitely recommend this hotel.
Thank you.
Hotel wasn't bad at all. It was at a convenient location and rate was good. When my family I got to our hotel room around 9:30 pm...there were people standing outside there door having loud conversations. That went on throughout the night till 4 am. When we first checked in we saw a security guard monitoring the first floor but I don't think he made it up to our floor. It would have been a more pleasant stay minus all the noise.
Thank you.
Overall nice stay. Bathroom had sliding door that did not stay shut. We were able to work around it.
Thank you.
I am sorry you were not happy with your stay. I am looking into the issues you experienced. Thank you for your feedback