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Recent guest reviews

So the area was beautiful right by the Mississippi River, they give you some wine when you check in and a port in the bedroom. The bedroom had a beautiful 4 post bed in it. But we woke up aearly in the morning to banging on the wall from the couple in the room next door. The police were called and woke up some of the other guests. We packed up and left and could not even eat the full gourmet breakfast but there was no apologies from the staff for the issue or anything to try and make up for the disturbance.

We loved our stay at the River Inn! Staff was very friendly and the food at the restaurant was amazing!

Great perks. Attentive to every need. Rooms are wonferful

Very nice, quiet hotel experience right on the Mississippi River. Good access to downtown. Breakfast at Paulette's was included and was superb. The complimentary wine at check-in wasn't offered because it was too late (10:45?). They said they stop offering that around 930. Not a huge deal but thought that was strange. Only 1 luggage cart available for the whole hotel, so we had to carry down all our stuff on own our.

They never told us that the $9.00 per day facility charge was for tips; so I left additional tips. What a ripoff.

Just wanted to recommend this gem on the banks of the great Mississippi River. Great service and a clean comfortable room. I especially would like to thank our exceptional waiter at breakfast, who made our dining experience phenomenal.

Enjoyed the beautiful hotel, open restaurant and view!!!

Cute hotel. Excellent breakfast included. Clean and modern. Very small rooms. Tiny for the price.

We were more than pleased. Hotel is boutique, and staff attentive. Location is perfect. Our room faced the park and Mississippi River . We had friends over and sat on the terrace for drinks and appetizers. All loved the view and experience. We had lunch at Tubs cafe and breakfast at Paulette's. Hotel has a feel of old elegance as soon as you entered and it stayed with you. Delightful

Located on the prestigious Harbor Town development, the River Inn is an oasis of civility in a the less-than-genteel environment that is Memphis's Central Business District. Perfect location, set apart yet with good proximity to the downtown; convenient access to highways I 55 and I 40, facilitating our travels to a business meeting in West Memphis. Warm greeting by front desk staff, respectful service from turn-down staff. We were fortunate enough to be upgraded to a suite with spectacular river view. Comfy queen bed, wonderful large oval tub for a soaking bath, and ample room to set up laptop to work. Highly recommend the bar at Paulette's restaurant, and enjoyed a good--though not great--dinner there as well. Breakfast at Paulette's included in room rate was a great bonus-- a proper restaurant breakfast with fresh local ingredients. Croissants, muffins and pop-overs fresh baked and excellent. With a flute of champagne on arrival and a ruby port. at bedtime offered, what's not to like? We look forward to returning for a pleasure trip, when we can take ample advantage of the lovely river front park just beyond the hotel's doors.

This was supposed to be a relaxing getaway. As long as I was not in the room the trip was fine. The minute I got back to the room, my temper flared at the poor situation. The room is the size of a shoebox. No comfortable chairs to sit on at all. You can not see the TV unless you are sitting on the bed. On arrival the TV did not work. Comcast error. After site seeing all day I like to come back to the room and relax on the sofa with the TV on. Problem: No sofa, no working TV. The front desk said they would send a guy up. 45 minutes later, no guy. I called again an said we were going out to eat. they said they would have it fixed when we got back. When we get back the front desk said it was fixed. No it wasn't. Nobody looked at it at all. Did not get fixed until the next day. The bathroom door would not close. You had to slam the door to get it to fit and close. The Internet connection is SLOW. On the last day I had to take a cold shower. I could not get any hot water. No soda machine. I found an ice machine, but no soda. What good is ice with nothing to drink? Also no coffee or tea in the room. They have a coffee thermos they fill in the morning that sits in a commons area on the floor. Only creamer is real and unflavored. Not good if you are lactose intolerant. They should be ashamed of the poor product and service for the rates they charge. I travel a lot for work and have paid much less and had a much better stay. I've never gotten so little for my money. I can not recommend this place to anybody.

On arrival the TV did not work. It had a Comcast error that took 2 days to resolve. when I reported the problem to the front desk, they said they would be right up. 45 minutes later we were still waiting and we wanted to go out to eat. They said they would fix it while we were out. When we got back the front desk said it was fixed. It was not, and did not get fixed until the next day. The bathroom door would not close. You had to slam the door to get it to close. On the final day I could not get hot water, had to take a cold shower. No comfortable chairs to sit on. All wood chairs. The room was so small that you could not see the TV from the chairs. The only way to relax after a long day of sight seeing was to sit on the bed. No coffee or Tea in the rooms. You have to go to the common area on your floor where they put a coffee pot in the morning. No pop machine anywhere that I could find, and no convenience stores nearby to go to. They have a nice machine, but what food is that if you can't get any drinks? I travel a lot and have never paid so much to get so little.

My husband & I went to this hotel to celebrate our 15th Wedding Anniversary. I was excited, especially given the great reviews. Disappointed to find this hotel TOO ORDINARY in many ways! First, our room, though pretty, was the size of shoebox; I could hardly turn around without hitting my husband. Maybe fine for an anniversary (?!) but for such an expensive hotel, I expected more. There was none of those extras, like coffee & tea or cookies in the lobby. They did offer us wine when we checked in, and then a small vat of wine in our room. We are not drinkers, and it would have been nice to have an alternative. Secondly, the hotel has a bar on the top floor, and imagine our disappointment when we heard loud laughing, screeching tables & chairs, etc right above our room. My husband, who is very tolerant, finally had enough, and we complained. They apologized (but didn't act at all surprised, so they have probably heard it before). They did move us to a much larger and quiet suite. But I had to pack up everything I brought, get dressed, and walk out into the cold weather to move, so that was a bit inconvenient. Thirdly, we had gone out to dinner elsewhere, and come back later wanting dessert. We went to the onsite restaurant, Paulette's, and asked to be seated for dessert. Even though the restaurant was half empty (and I made it clear I wished to sit in the dining room), the staff insisted we had to sit in the bar for "just dessert"! Insulting. The breakfast at Paulette's was good the next morning, and it is very picturesque, but all in all very disappointing. Next morning when we checked out, the same girl who checked us in asked how it was. I said it was just "ok" and she said a cheery "good!"and went on with her life. I don't feel this hotel did a single thing to make us feel special on a day that was significant for us, and I will not go back. It is way overrated.

We celebrated our 25th wedding anniversary with a few days in Memphis. The hotel was everything we expected and more. It was beautiful; we had an amazing view of the river! Breakfast was first rate -- far more than we expected and the service was excellent. Still missing that! Parking was easy; we were greeted with complimentary wine on check-in; appreciated free wi-fi. We have no complaints. We would absolutely stay there again, and recommend it to others.

The room, the staff, the food were all excellent. We enjoyed everything. The location, right on the Mississippi river, is convenient to Beale Street and all of downtown. Ours was definitely a "5-star" experience.

The River Inn of Harbor Town is a fantastic place to stay. Service is superb, breakfasts are delicious, the rooms are clean and comfortable. The location is just outside of downtown Memphis. So, you will need to walk to the trolley or take a cab to downtown. To me, it was worth it. The hotel is right on the river. We took morning walks along the river. Both restaurants are good - Paulette's and Tug's. If you want to stay where all the 'action' is, this is not the hotel for you. If you like more quiet and comfort, this is the place to stay. Loved it.

The hotel is nestled in a bedroom community on this peninsula (feels like an island), with water views from the room and a few accessible restaurants, either within the hotel or a short block away. The room was small but beautifully appointed, which was perfect for our weekend getaway! The hotel staff were smart and well-trained, the welcoming glass of wine and the nighttime sip-of-port-and-truffle turn-down service were indulgent, and the bed was sumptuous yet supportive. The included breakfast at the attached, highly rated Paulette's was first class for taste and presentation but the service was uneven, ranging from a disinterested, uninformative waiter to a wonderful, helpful, attentive one. Even if you paid cash for the breakfast it was well worth it. Tug's Grill, on the other hand, was a disappointment, both for service and food quality. We went for Happy Hour and did not stay or return. For a getaway weekend with the Oh-So Special woman in my life, these will be difficult accommodations to beat!! Worth the price.

Very much like a room in the French Quarter only brand new. Very quiet -- the windows actually open!! Love the library on the floor with coffee available. Very friendly, very cozy. Would stay there again.

I will return and tha best advertistment ever. The front desk staff is the best.

Harbor Town Sq Memphis TN

Hotel highlights

  • Walking distance to Mud Island
  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located in Harbor Town within a short walk of Mud Island, River Inn of Harbor Town is within a mile (2 km) of other popular sights such as Bass Pro Shops at the Pyramid. This 4-star hotel has 28 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 28 rooms provide refrigerators, free local calls, and free bottled water. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also standard.


Property features

River Inn of Harbor Town features a fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and tours/tickets. Other amenities at this boutique hotel include a business center, coffee/tea in a common area, and a library.

Room options

Deluxe Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Superior Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for River Inn of Harbor Town

Everyone (4) Couples (50) Business (3) Family (1) Other (2)
3
Partner Couples

So the area was beautiful right by the Mississippi River, they give you some wine when you check in and a port in the bedroom. The bedroom had a beautiful 4 post bed in it. But we woke up aearly in the morning to banging on the wall from the couple in the room next door. The police were called and woke up some of the other guests. We packed up and left and could not even eat the full gourmet breakfast but there was no apologies from the staff for the issue or anything to try and make up for the disturbance.

By on Jul 31, 2021

5
Everyone

By on Mar 29, 2021

5
Partner Couples

We loved our stay at the River Inn! Staff was very friendly and the food at the restaurant was amazing!

By on Mar 22, 2021

5
Everyone

Great perks. Attentive to every need. Rooms are wonferful

By on Feb 11, 2019

4

nice hotel close to the river

Couples

Very nice, quiet hotel experience right on the Mississippi River. Good access to downtown. Breakfast at Paulette's was included and was superb. The complimentary wine at check-in wasn't offered because it was too late (10:45?). They said they stop offering that around 930. Not a huge deal but thought that was strange. Only 1 luggage cart available for the whole hotel, so we had to carry down all our stuff on own our.

By on Jun 20, 2018

4

nice hotel in good part of town

Everyone

They never told us that the $9.00 per day facility charge was for tips; so I left additional tips. What a ripoff.

By , from long island, ny on May 11, 2017

Review comment responded on Jul 8, 2017

The hotel service fee is mentioned in confirmation letter and also verbally told to our guest at check in. We are sorry you did not receive this message.

5

beautiful old world feel and ambience

Everyone

Just wanted to recommend this gem on the banks of the great Mississippi River. Great service and a clean comfortable room. I especially would like to thank our exceptional waiter at breakfast, who made our dining experience phenomenal.

By , from cincinnat ohio on Apr 11, 2016

5

wedding night

Couples

Enjoyed the beautiful hotel, open restaurant and view!!!

By on Jun 21, 2015

4

nice location. small rooms.

Couples

Cute hotel. Excellent breakfast included. Clean and modern. Very small rooms. Tiny for the price.

By on Jul 18, 2014

5

a beautiful place to stay

Couples

We were more than pleased. Hotel is boutique, and staff attentive. Location is perfect. Our room faced the park and Mississippi River . We had friends over and sat on the terrace for drinks and appetizers. All loved the view and experience. We had lunch at Tubs cafe and breakfast at Paulette's. Hotel has a feel of old elegance as soon as you entered and it stayed with you. Delightful

By on Jul 13, 2014

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