River Inn of Harbor Town4.0 out of 5.0
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Recent guest reviews
They never told us that the $9.00 per day facility charge was for tips; so I left additional tips. What a ripoff.
Just wanted to recommend this gem on the banks of the great Mississippi River. Great service and a clean comfortable room. I especially would like to thank our exceptional waiter at breakfast, who made our dining experience phenomenal.
Enjoyed the beautiful hotel, open restaurant and view!!!
Cute hotel. Excellent breakfast included. Clean and modern. Very small rooms. Tiny for the price.
We were more than pleased. Hotel is boutique, and staff attentive. Location is perfect. Our room faced the park and Mississippi River . We had friends over and sat on the terrace for drinks and appetizers. All loved the view and experience. We had lunch at Tubs cafe and breakfast at Paulette's. Hotel has a feel of old elegance as soon as you entered and it stayed with you. Delightful
Located on the prestigious Harbor Town development, the River Inn is an oasis of civility in a the less-than-genteel environment that is Memphis's Central Business District. Perfect location, set apart yet with good proximity to the downtown; convenient access to highways I 55 and I 40, facilitating our travels to a business meeting in West Memphis. Warm greeting by front desk staff, respectful service from turn-down staff. We were fortunate enough to be upgraded to a suite with spectacular river view. Comfy queen bed, wonderful large oval tub for a soaking bath, and ample room to set up laptop to work. Highly recommend the bar at Paulette's restaurant, and enjoyed a good--though not great--dinner there as well. Breakfast at Paulette's included in room rate was a great bonus-- a proper restaurant breakfast with fresh local ingredients. Croissants, muffins and pop-overs fresh baked and excellent. With a flute of champagne on arrival and a ruby port. at bedtime offered, what's not to like? We look forward to returning for a pleasure trip, when we can take ample advantage of the lovely river front park just beyond the hotel's doors.
This was supposed to be a relaxing getaway. As long as I was not in the room the trip was fine. The minute I got back to the room, my temper flared at the poor situation. The room is the size of a shoebox. No comfortable chairs to sit on at all. You can not see the TV unless you are sitting on the bed. On arrival the TV did not work. Comcast error. After site seeing all day I like to come back to the room and relax on the sofa with the TV on. Problem: No sofa, no working TV. The front desk said they would send a guy up. 45 minutes later, no guy. I called again an said we were going out to eat. they said they would have it fixed when we got back. When we get back the front desk said it was fixed. No it wasn't. Nobody looked at it at all. Did not get fixed until the next day. The bathroom door would not close. You had to slam the door to get it to fit and close. The Internet connection is SLOW. On the last day I had to take a cold shower. I could not get any hot water. No soda machine. I found an ice machine, but no soda. What good is ice with nothing to drink? Also no coffee or tea in the room. They have a coffee thermos they fill in the morning that sits in a commons area on the floor. Only creamer is real and unflavored. Not good if you are lactose intolerant. They should be ashamed of the poor product and service for the rates they charge. I travel a lot for work and have paid much less and had a much better stay. I've never gotten so little for my money. I can not recommend this place to anybody.
On arrival the TV did not work. It had a Comcast error that took 2 days to resolve. when I reported the problem to the front desk, they said they would be right up. 45 minutes later we were still waiting and we wanted to go out to eat. They said they would fix it while we were out. When we got back the front desk said it was fixed. It was not, and did not get fixed until the next day. The bathroom door would not close. You had to slam the door to get it to close. On the final day I could not get hot water, had to take a cold shower. No comfortable chairs to sit on. All wood chairs. The room was so small that you could not see the TV from the chairs. The only way to relax after a long day of sight seeing was to sit on the bed. No coffee or Tea in the rooms. You have to go to the common area on your floor where they put a coffee pot in the morning. No pop machine anywhere that I could find, and no convenience stores nearby to go to. They have a nice machine, but what food is that if you can't get any drinks? I travel a lot and have never paid so much to get so little.
My husband & I went to this hotel to celebrate our 15th Wedding Anniversary. I was excited, especially given the great reviews. Disappointed to find this hotel TOO ORDINARY in many ways! First, our room, though pretty, was the size of shoebox; I could hardly turn around without hitting my husband. Maybe fine for an anniversary (?!) but for such an expensive hotel, I expected more. There was none of those extras, like coffee & tea or cookies in the lobby. They did offer us wine when we checked in, and then a small vat of wine in our room. We are not drinkers, and it would have been nice to have an alternative. Secondly, the hotel has a bar on the top floor, and imagine our disappointment when we heard loud laughing, screeching tables & chairs, etc right above our room. My husband, who is very tolerant, finally had enough, and we complained. They apologized (but didn't act at all surprised, so they have probably heard it before). They did move us to a much larger and quiet suite. But I had to pack up everything I brought, get dressed, and walk out into the cold weather to move, so that was a bit inconvenient. Thirdly, we had gone out to dinner elsewhere, and come back later wanting dessert. We went to the onsite restaurant, Paulette's, and asked to be seated for dessert. Even though the restaurant was half empty (and I made it clear I wished to sit in the dining room), the staff insisted we had to sit in the bar for "just dessert"! Insulting. The breakfast at Paulette's was good the next morning, and it is very picturesque, but all in all very disappointing. Next morning when we checked out, the same girl who checked us in asked how it was. I said it was just "ok" and she said a cheery "good!"and went on with her life. I don't feel this hotel did a single thing to make us feel special on a day that was significant for us, and I will not go back. It is way overrated.
We celebrated our 25th wedding anniversary with a few days in Memphis. The hotel was everything we expected and more. It was beautiful; we had an amazing view of the river! Breakfast was first rate -- far more than we expected and the service was excellent. Still missing that! Parking was easy; we were greeted with complimentary wine on check-in; appreciated free wi-fi. We have no complaints. We would absolutely stay there again, and recommend it to others.
The room, the staff, the food were all excellent. We enjoyed everything. The location, right on the Mississippi river, is convenient to Beale Street and all of downtown. Ours was definitely a "5-star" experience.
The River Inn of Harbor Town is a fantastic place to stay. Service is superb, breakfasts are delicious, the rooms are clean and comfortable. The location is just outside of downtown Memphis. So, you will need to walk to the trolley or take a cab to downtown. To me, it was worth it. The hotel is right on the river. We took morning walks along the river. Both restaurants are good - Paulette's and Tug's. If you want to stay where all the 'action' is, this is not the hotel for you. If you like more quiet and comfort, this is the place to stay. Loved it.
The hotel is nestled in a bedroom community on this peninsula (feels like an island), with water views from the room and a few accessible restaurants, either within the hotel or a short block away. The room was small but beautifully appointed, which was perfect for our weekend getaway! The hotel staff were smart and well-trained, the welcoming glass of wine and the nighttime sip-of-port-and-truffle turn-down service were indulgent, and the bed was sumptuous yet supportive. The included breakfast at the attached, highly rated Paulette's was first class for taste and presentation but the service was uneven, ranging from a disinterested, uninformative waiter to a wonderful, helpful, attentive one. Even if you paid cash for the breakfast it was well worth it. Tug's Grill, on the other hand, was a disappointment, both for service and food quality. We went for Happy Hour and did not stay or return. For a getaway weekend with the Oh-So Special woman in my life, these will be difficult accommodations to beat!! Worth the price.
Very much like a room in the French Quarter only brand new. Very quiet -- the windows actually open!! Love the library on the floor with coffee available. Very friendly, very cozy. Would stay there again.
I will return and tha best advertistment ever. The front desk staff is the best.
Room was clean but small. No microwave and tv setup was subpar. No pay per views. Paulette's was fantastic, breakfast and service excellent there. Tugs was not anything special, had bad service. The steak was good though. Great location, romantic atmosphere. Turn down service was interesting. One truffle and one small glass of wine for two guests. There is beautiful park nearby with plenty of benches. Really good coffee. Check out cafe eclectic and the small grocery nearby. They have awesome baked goods. I would go back to this hotel in the future if the price was right.
Ideal for adults/couples looking for a get-away. Nicely furnished with a posh, luxurious bed. I wish I had time to eat at the hotel rooftop. Breakfast is in their restaurant, which outsiders pay handsomely for, but free for guests. Parking was easy to get and free as well. Hotel is in a very safe area. Front desk made great efforts to ensure I found Graceland. To get to Beale Street, it's easy to walk back over the bridge 10 minutes to the trolly for about a 15 minute ride to downtown. Late into the evening, would recommend a taxi to get back to the hotel.
We travel to Memphis frequently for leisure and to visit family. In the past we have typically used one of the chain hotels at nearby Cort Square. After seeing the reviews for this inn, we decided to try something different for an anniversary getaway. Location is very near downtown but just enough out of the way for peace and quiet. Surrounding buildings and river view add to the charm, with a small grocery nearby if needed. Pesonalized attention is evident immediately with a relaxing glass of wine at checkin, which was flawless. Breakfast is included and is definitely a big improvement over the standard buffet offerings. We already had plans for the other meals but Paulette's and Tugs look very good for any time of day. Rooms are small but very clean and comfortable, although the decor seems a little dated and musty for my taste. That said, we will definitely be back for another stay.
My wife and I had an absolutely first rate experience at this hotel. The location is fantastic on Mud Island. There are some nice shops, especially the grocery and coffee shop, a block away from the hotel. You're a short drive or cab ride to Beale Street, and most people would prefer to be a bit away from the noise there, I'd think. Request a riverside view if you can get it. The staff was fantastic. Perks include a nightly turndown service with port and truffles. Great breakfast in the restaurant is included. You can't miss with this place. Thanks to everyone at the River Inn! We had a wonderful time.
Stayed one night in Memphis. This hotel is really nice; they give you a glass of wine when you check in! Very cozy bar. Breakfast is fantastic....included in the rate. A full breakfast served by a waiter with really fresh juice and whatever you want: bacon, eggs, grits, country ham, eggs benedict, etc. Would definitely stay there again. Short drive to downtown.
- Free breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
River Inn of Harbor Town places you within 2 miles (3 km) of popular sights like Fire Museum of Memphis and Orpheum Theatre. This 28-room, 4-star hotel has free in-room WiFi along with free self parking and a fitness center. Sun Studio and Hernando de Soto Bridge are also near this Memphis hotel.
Free breakfast is included with your stay. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
All 28 air-conditioned rooms feature refrigerators, free local calls, and free bottled water. Guests can expect 32-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also available.
Guests of River Inn of Harbor Town enjoy a fitness center, free WiFi in public areas, and 2 meeting rooms. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this boutique hotel include conference space, a business center, and coffee/tea in a common area.