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Springhill Suites Memphis East / Galleria

3.0 star property
Hotel with free breakfast, 3-minute walk to Wolfchase Galleria

Choose dates to view prices

Photo gallery for Springhill Suites Memphis East / Galleria

Free daily self-serve breakfast
Pillowtop beds, desk, laptop workspace, blackout drapes
Terrace/patio
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
2800 New Brunswick Rd, Memphis, TN, 38133
  • Place, Wolfchase Galleria
    ‪2 min walk‬
  • Place, Saint Francis Hospital - Bartlett
    ‪3 min drive‬
  • Place, Graceland
    ‪25 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

7.6 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Hampton Inn & Suites Memphis-Wolfchase Galleria

Wolfchase
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 844 reviews
$98 nightly
The price is $117
Dec 13 - Dec 14
Total with taxes and fees
Hampton Inn & Suites Memphis-Wolfchase Galleria

About the neighborhood

Memphis

Located in Wolfchase within a 5-minute walk of Wolfchase Galleria, Springhill Suites Memphis East / Galleria is within a few miles (5 km) of other popular sights like Davies Manor. This 3-star hotel has 79 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Wolfchase Galleria - 2 min walk - 0.1 miles
  • Saint Francis Hospital - Bartlett - 3 min drive - 2.0 miles
  • Beale Street - 21 min drive - 23.8 miles
  • FedExForum - 22 min drive - 24.2 miles
  • Graceland - 25 min drive - 26.6 miles

Getting around

  • Memphis Central Station - 26 min drive
  • Memphis International Airport (MEM) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Springhill Suites Memphis East / Galleria

Hotel with free breakfast, 3-minute walk to Wolfchase Galleria
Guests of Springhill Suites Memphis East / Galleria enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Similar properties

Exterior
Best Western Plus Galleria Inn & Suites
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 1,023 reviews
$77 nightly
The price is $94
Dec 5 - Dec 6
Total with taxes and fees
Best Western Plus Galleria Inn & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1998
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Fitness facility
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Hot tub

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Frequently asked questions

Are free cancellation options available at Springhill Suites Memphis East / Galleria?

Springhill Suites Memphis East / Galleria provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Springhill Suites Memphis East / Galleria?

This hotel is situated in Wolfchase, just steps from Wolfchase Galleria. You'll also find Davies Manor and Garner Lake within a short drive.

Will I be able to park at Springhill Suites Memphis East / Galleria?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Springhill Suites Memphis East / Galleria include a casino?

No, Springhill Suites Memphis East / Galleria doesn't have a casino.

Is there an indoor pool at Springhill Suites Memphis East / Galleria?

Yes, this hotel has an indoor pool.

Is Springhill Suites Memphis East / Galleria a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Does Springhill Suites Memphis East / Galleria have a hot tub?

No, this hotel doesn't have a spa tub.

Does Springhill Suites Memphis East / Galleria have a restaurant that serves breakfast?

Springhill Suites Memphis East / Galleria offers free self-serve breakfast each morning though there is no restaurant.

Does Springhill Suites Memphis East / Galleria allow pets to stay for free?

No, pets aren't allowed at Springhill Suites Memphis East / Galleria though service animals are welcome.

Are there connecting rooms at Springhill Suites Memphis East / Galleria?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Springhill Suites Memphis East / Galleria?

The closest major airport to Springhill Suites Memphis East / Galleria is Memphis International Airport (MEM), which is 21.8 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Springhill Suites Memphis East / Galleria?

No, you won't find guestrooms with balconies at Springhill Suites Memphis East / Galleria.

Reviews

Springhill Suites Memphis East / Galleria Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 992 reviews
Rating 8 - Good. 270 out of 992 reviews
Rating 6 - Okay. 139 out of 992 reviews
Rating 4 - Poor. 96 out of 992 reviews
Rating 2 - Terrible. 73 out of 992 reviews

Reviews

4/10 Poor

Ingrid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room keys didn't work, t.v didn't work, bathroom was dirty, sofa bed boards broken sofa bed was falling in on one side. Had to wait on towels, carpet wasn't vacuum, no trash liners in trash cans. Tub wasn't clean. Horrible experience for a Springhill hotel...
Stayed 2 nights in Aug 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, property conditions & facilities
This property had roaches in the mini refrigerators, ants, mold in the bathrooms, gnats in the rooms, stains all over the room floor, doors that you can look through and see the hallway, and smoked out rooms covered up with fragrance. This hotel is horrible and is no better than staying in a 0 star motel room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ma Zianne

Stayed 4 nights in Aug 2025

6/10 Okay

Cheyenne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
while the staff was great, the accommodations were not, our room spelled like week old moldy water, the tub had some stains around it, we were looking forward to using the pool and hot tub, which the hot tub was closed and wasn’t stated on the website, and the pool looked like it wasn’t cleaned other than skimmed on the top. the breakfast was good for a breakfast included in a hotel stay.
Stayed 3 nights in Aug 2025

4/10 Poor

Dave

Liked: Cleanliness
The Expedia description for this property is deceptive and inaccurate. It states "guest can use a nearby fitness center (free access)". This is not true, the only fitness option is a small fitness room inside the hotel with very limited equipment. This was the deciding factor for me selecting this hotel, so I was very disappointed to find out it was false. I don't appreciate being lied to.
Stayed 2 nights in Aug 2025

4/10 Poor

Patricia

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always the spot we choose

We stay here each time we take daughter back to college. The room is spacious. The beds are comfy and ac works great. The carpet in the room had some big red stains like paint. Breakfast is ok. Not a big selection but it’s ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Fredia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Shani

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was really nice, but it was no good. I had to switch my room right when I got there because it was wet all around the side of one side of the bed/room. Switched my room and it was the same situation. Towels appeared dirty, and the hallways reeked of marijuana. The breakfast was awful.
Stayed 2 nights in Aug 2025

8/10 Good

Felipe

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was very good, my back did not hurt during the stay as it usually does on other hotels.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good value

Very clean rooms and extremely comfortable beds with quality linens. Nice staff. Breakfast was decent, but the breakfast area could use a deep clean of chairs and carpets. Wonderful desk area and chair in the room
Stayed 1 night in Aug 2025

2/10 Terrible

Elijah

Stayed 1 night in Aug 2025

2/10 Terrible

Brad

Disliked: Cleanliness, property conditions & facilities

Don't stay here. Check recent reviews.

Stayed here because of the 8.0 hotels.com rating, price and location. I think the 8.0 rating is a holdover from better days. The fitted sheet had a gray spotted area that looked like old mildew. There was a bundled power cord and piece of equipment plugged into a hall power outlet and laying about halfway across the hall to our room. One of the emergency light fixtures in the hall was buzzing. There was water on the floor in the exercise room. There was water on the floor in the first floor hallway with a sign warning about wet floor. The toilet in our room had a ring and looked like it hadn't been cleaned in a while. Tile was coming away from the wall several places around the floor of the bathroom. There was stuff on the floor that made it look like the room hadn't been vacuumed before we arrive. The next morning there was a sticky wet area at one of the exits to the parking lot. The dryer didn't work but at least it had an out of order sign. The first floor ice maker didn't work and didn't have a sign. I heard a guest telling another guest the ice maker on the third floor worked. When I was walking the hallways looking for ice I saw at least 6 doors propped open with the security latch and two doors with the handles remove and one with the handle in place and the lock cylinder removed.
Toilet ring
Bathroom tile at the intersection of the wall and floor coming loose
At least the dryer had an out of order sign. The first floor ice maker was out of order without a sign
Water and sign there for hours, why not just mop it up?
Stayed 1 night in Jul 2025

6/10 Okay

Terri

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not what I expected from the brand of hotels

Customer service was great. Breakfast was horrible- almost everything was from the freezer. Fruit was not fresh. Laundry facility was down. Jacuzzi was out of order.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mooli

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very dirty, pool was partially decommissioned and smelly and the entire place and room smelled bad. Also broken stuff in room
Stayed 1 night in Jul 2025

2/10 Terrible

Leann

Traveled with pets
Liked: Cleanliness
Room #1: We were unpacked, set-up & ready for bed. TV didn’t work. Waited for guy to come fix it. I discovered the door to our room didn’t lock. I told the guy that when I was waiting for him to get to me, I had tried the doors on that floor & many opened just by me using the door handle. Room #2: They changed our room, said all was good. Packed up. Moved. Unpacked. The door didn’t lock. Room #3: They changed our room, said all was good. Packed up. Moved. Unpacked. The door didn’t lock. Room #4: They changed our room, said all was good. Packed up. Moved. This time I checked the door instead of trusting them. The door didn’t lock. They moved us over to Fairfield Marriott. All was good there. This process took from 8:15 pm to around 10:00 pm. I came to Memphis for my rheumatology apt. I was in so much pain! Never even once did they ask if we wanted help or push the cart! When they moved us across the parking lot, I refused to move the cart. After a few minutes of staring at each other, the lady finally pushed the cart to Fairfield. I asked for my room to be comped. She said that was up to the main manager. I asked for a way to contact the corp manager. I was told that she couldn’t give out that info, but she would let them know. This morning I spoke to a different manager there. She said that she heard what happened. She gave me the corp managers phone# & email. I will be contacting them in the next couple of days, but really, they should be contacting me.
Stayed 1 night in Jul 2025

4/10 Poor

roy

Traveled with partner
Disliked: Property conditions & facilities
Staff confused on which hotel- Spring Hill or Fairfield large area of soak/wet floor around ac!
Stayed 1 night in Jul 2025

2/10 Terrible

Gary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was horrible. Would not recommend. Arrived and computers were down and was sent across the street to the Fairfield Inn and was charged again for the run (finally got the charge reversed). Room was very hot and uncomfortable and staff was rude at both properties.
Stayed 1 night in Jul 2025

8/10 Good

Dazzling

Stayed 2 nights in Jul 2025

6/10 Okay

Portia

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tabby

Stayed 1 night in Jul 2025

4/10 Poor

Marqurnisa

No ice in the ice maker stain on the cover gotten locked out my room was a bug in my juice
Stayed 1 night in Jul 2025

4/10 Poor

Lars

Disliked: Staff & service
Could not understand the accent of the clerk. Room had smoke smell, so had to change room. Housekeeping didn’t even come into my room (2-night stay). Room key didn’t work when I came back at the end of the day.
Stayed 2 nights in Jul 2025

6/10 Okay

Monique, Cordova

Disliked: Amenities
Room need upgrading
Stayed 3 nights in Jul 2025

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