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Holiday Inn Express & Suites Memphis East by IHG

2.5 star property
Hotel in Memphis with free breakfast and a fitness center

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Photo gallery for Holiday Inn Express & Suites Memphis East by IHG

Free daily on-the-go breakfast
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Exterior
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
1236 Primacy Pkwy, Memphis, TN, 38119
  • Place, Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Place, Memphis Botanic Garden
    ‪7 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Hearing Accessible (Communication)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Hearing Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Hearing Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Tub)

  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 430 reviews
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About the neighborhood

Memphis

Located within a leisurely stroll of Lichterman Nature Center, Holiday Inn Express & Suites Memphis East by IHG is within a few miles (5 km) of Opera Memphis. This 131-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 2.9 miles
  • Memphis Botanic Garden - 7 min drive - 3.8 miles
  • Shelby Farms Visitor Center - 9 min drive - 5.5 miles
  • University of Memphis - 9 min drive - 5.3 miles
  • Graceland - 18 min drive - 14.0 miles

Getting around

  • Memphis Central Station - 27 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Panda Express - ‬15 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Central BBQ Poplar - ‬13 min walk
  • ‪Red Koi Japanese Cuisine - ‬18 min walk

About this property

Holiday Inn Express & Suites Memphis East by IHG

Hotel in Memphis with free breakfast and a fitness center
At Holiday Inn Express & Suites Memphis East by IHG, guests enjoy features like an outdoor pool, a gym, and WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and a meeting room.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Holiday Inn Express Hotel & Suites Memphis Southwind by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,032 reviews
$70 nightly
The price is $80
Nov 16 - Nov 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 5:00 AM to noon

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 18 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per accommodation, per night
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 24 to September 06.
  • No rollaway or extra beds are available.

Property is also known as

La Quinta Inn Memphis Primacy Parkway
La Quinta Inn Primacy Parkway
La Quinta Memphis Primacy Parkway
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Primacy Parkway
Primacy Parkway Memphis
Quinta Inn Memphis Primacy Parkway
Quinta Inn Primacy Parkway
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La Quinta Inn Suites Memphis Primacy Parkway
Quinta Wyndham Memphis Primacy Parkway Hotel
Quinta Wyndham Primacy Parkway Hotel
Quinta Wyndham Memphis Primacy Parkway
Quinta Wyndham Primacy Parkway
Hotel La Quinta by Wyndham Memphis Primacy Parkway Memphis
Memphis La Quinta by Wyndham Memphis Primacy Parkway Hotel
Hotel La Quinta by Wyndham Memphis Primacy Parkway
La Quinta by Wyndham Memphis Primacy Parkway Memphis
La Quinta Inn Suites Memphis Primacy Parkway
La Quinta by Wyndham Memphis Primacy Parkway
La Quinta Inn Suites Memphis Primacy Parkway
La Quinta Inn & Suites by Wyndham Memphis Primacy Parkway Hotel
Express Suites Memphis By Ihg
La Quinta Inn Suites by Wyndham Memphis Primacy Parkway
Holiday Inn Express And Suites Memphis East by IHG Hotel
Holiday Inn Express And Suites Memphis East by IHG Memphis
Holiday Inn Express And Suites Memphis East by IHG Hotel Memphis

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Memphis East by IHG?

Holiday Inn Express & Suites Memphis East by IHG provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do around Holiday Inn Express & Suites Memphis East by IHG?

This hotel is located in Memphis within a short 7-minute walk of Lichterman Nature Center. You'll also find Memphis Botanic Garden and Dixon Gallery and Gardens within a short drive.

Is parking available on site at Holiday Inn Express & Suites Memphis East by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Memphis East by IHG have a casino at the property?

No, Holiday Inn Express & Suites Memphis East by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Memphis East by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 24 until September 06.

Is Holiday Inn Express & Suites Memphis East by IHG good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an outdoor pool.

Does Holiday Inn Express & Suites Memphis East by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Memphis East by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Memphis East by IHG offers free on-the-go breakfast each morning though there is no restaurant.

Will Holiday Inn Express & Suites Memphis East by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express & Suites Memphis East by IHG for a fee of USD 25.00 per accommodation, per night.

Are there connecting rooms at Holiday Inn Express & Suites Memphis East by IHG?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express & Suites Memphis East by IHG?

The closest major airport to Holiday Inn Express & Suites Memphis East by IHG is Memphis International Airport (MEM), which is 12.1 mi away (22 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Memphis East by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Memphis East by IHG.

Holiday Inn Express & Suites Memphis East by IHG Reviews

Reviews

5.4
Rating 10 - Excellent. 192 out of 1001 reviews
Rating 8 - Good. 132 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 196 out of 1001 reviews
Rating 2 - Terrible. 331 out of 1001 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrick

Stayed 2 nights in Jun 2024

2/10 Terrible

Sherita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs remodeling. Very old and smells bad
Stayed 2 nights in May 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kristina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s Excellent Including The Breakfast!!!!
Stayed 4 nights in Jul 2024

4/10 Poor

Amber

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If you just want to stay for the night to get away from home. Not really clean always an odor in the hallway. Ice machine and elevator out of service. Hard to explain i felt safe but unsafe if that makes sense lol.
Stayed 1 night in Apr 2024

4/10 Poor

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a great place to stay

This stay started off rough and did not really improve. At the original time of check in, no one was at the front counter. After waiting 10 minutes, we left, got dinner, then returned to check in. The elevator closest to our room was broken, so we had to go down the long hallway, up, then back through the long hallway to get to our room, only to find the one given to us had not been cleaned. After repeating the trek back to the counter, the response we got was "housekeeping has left for the day". We we eventually assigned a new room (repeating the trek again due to the broken elevator), we got a clean room. There were only two towels for the three of us. When asked for a third, we were told there were no more. The front door to the hotel was broken, an elevator was broken, we were given a dirty room, and they would not provide us with enough clean towels.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not a great place to sleep.

Stayed 1 night in Jul 2024

2/10 Terrible

Pamela

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cake

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The elevator was broken. Both the rooms I booked had ants the first room had an ant infestation the second room had a few. But everything else was fine except our neighbors were loud at 3am I have to be at work at 5am. The breakfast was okay!
Stayed 2 nights in Jul 2024

2/10 Terrible

Olivia

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got ate up by bugs while I was sleeping. The room was dirty. There was crackheads screaming. And it sounded like someone was trying to kick my door in. All of the doors at the hotel had looked like they had been kicked in. The room reeked of pee.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel.

The hotel was decent. The
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors would not open with keys when they were open they wouldn't shut, wires hanging out of the lamps, dirty sheets, someone tried kicking our door open in the middle of the night, bugs, smeels like pee in the whole place.
Stayed 1 night in Jul 2024

2/10 Terrible

ANNA

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property really needs updating. I should have read the reviews before booking. Everything everyone else said was true, one elevator did not work and the other was filthy. Wallpaper peeling off wall, several lights had no covers and some didn’t work at all, Toliet seat was not connected on one side. Ceiling looked like mold on it. I’m so surprised that La Quinta is still franchising this location.
Stayed 1 night in Jul 2024

2/10 Terrible

Darean

Disliked: Cleanliness, property conditions & facilities, room comfort

Awful hotel.

Hotel was dirty and smelled bad. It is very dated. One of the elevators doesn’t work, the tv in my room didn’t work and the toilet seat was hanging on the toilet by one screw! The floor in the bathroom was sticky as well. I didn’t want to be there and I’ll never stay there again.
Stayed 1 night in Jun 2024

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awful. Door opened without key card. CO2 detector missing from ceiling. Shattered bedside lamp falling out of the wall. Holes in comforter and sheets. People slamming doors all night. The list goes on. Customer service was even terrible. This place needs to be closed down. Can’t believe I paid over $100 for the night.
Stayed 1 night in Jun 2024

2/10 Terrible

Aaron

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Vickie

Business traveler
Stayed 1 night in Jun 2024

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hector Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Hector Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Antonio

Stayed 1 night in May 2024

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT GO TO THiS HOTEL YOU WILL REGRET IT

The room was very terrible not as Advertised like on the internet listing the room was outdated and smelled of Marijuana I didn’t even stay at the hotel with to a family member’s house instead.
Stayed 1 night in Jun 2024

2/10 Terrible

Jasmin

Stayed 2 nights in Jun 2024

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