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Recent guest reviews

The rooftop did not have meal service and the restaurant on the first floor was closed. The staff was extremely friendly and helpful. there was no room service unless you stayed more than 3 days, which was ok but we were not notified of that. Very nice place that I will visit again.

Hu Roof was nice, but offered no food. The room was nice but the lobby area was just outdated, smelly, small and not 4 star status. It’s an old desk in a space the size of a walk-in closet. Staff was friendly.

Everything in this hotel is a 10! Clean, modern, centrally located, walking distance. The employees are extremely nice and helpful, make you feel welcomed and pampered. Eboni, Casey, Mr Willie, Monica to name a few.

Fabulous place to stay. The staff is friendly and accommodating. The rooms were great and so much to do within walking distance!

Great bed, great staff Few channels, cannot connect laptop to tv, no fridge\microwave\ice machine\vending machine (though I was able to get a couple 20 oz sodas in the mini-bar fridge lol), not great for extended stays

I loved my entire stay at the Hu. It was nothing short of amazing!

The property was recently renovated. They did a very nice job. Nice decor! However, there were a couple of things overlooked. The sink faucet leaked and the shower wouldn’t get hot enough. Other than that we had a nice stay.

Like the location. Rooms need to be updated. They need to spend some money on the plumbing and fix the all cross connections. One day no cold water in shower and sink and hot water in the toilet.

Staff was excellent. Friendly service. No self serve ice machines. Had to call room service to get ice and could get ice whenever we wanted. No complimentary coffee maker or coffee. Inroom snacks over priced! ($7.00 for a bag of Cheetos) Every time the heat would kick on, it seemed there was a yet engine in our room. Just very loud. But other than a few annoyances, we enjoyed our stay... Ps: consider parking your own car. Valet is $28 per day and is not advertised anywhere.

The staff was very friendly and helpful and attentive.

Amazing rooftop overlooking the river and loved the friendly staff!

Lot of chaos w renovation. Message light on room phone would not stop blinking even after they said the fixed it. Wireless speaker in room did not work. Not good value for amount paid.

Madison Avenue Memphis TN

Hotel highlights

  • Walking distance to Beale Street and FedEx Forum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Memphis, Hu. Hotel is within a 10-minute walk of popular sights such as Beale Street and Orpheum Theatre. This 4-star hotel has 110 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.


Dining

In addition to a restaurant onsite, there is also a rooftop bar where you can enjoy a drink. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a continental breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

All of Hu. Hotel's 110 rooms are individually decorated and have an array of amenities, including refrigerators, minibars, and free local calls. 32-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes, ironing boards, and desks are also available.


Property features

Renovated in 2021, Hu. Hotel offers a gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 22 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a terrace, and laundry facilities.

Room options

King Guestroom

1 King Bed | Sleeps 3

One Queen Guestroom

1 Queen Bed | Sleeps 2

King One Bedroom Suite

1 King Bed | Sleeps 3

King Junior Suite

1 King Bed | Sleeps 3

Guest reviews for Hu. Hotel

Everyone (16) Couples (1) Family (3)
4
Everyone

The rooftop did not have meal service and the restaurant on the first floor was closed. The staff was extremely friendly and helpful. there was no room service unless you stayed more than 3 days, which was ok but we were not notified of that. Very nice place that I will visit again.

By on May 16, 2022

Review comment responded on May 16, 2022

Thank you for taking the time to rate the hotel. Your feedback is greatly appreciated and will be shared with the operations team as we continue to strive for ways to exceed our guests expectations. We hope that on your next trip to Memphis, we see you back the hotel.

3
Partner Couples

Hu Roof was nice, but offered no food. The room was nice but the lobby area was just outdated, smelly, small and not 4 star status. It’s an old desk in a space the size of a walk-in closet. Staff was friendly.

By , from Orlando on Mar 14, 2022

Review comment responded on Mar 23, 2022

Thank you for taking the time to review the hotel. We appreciate your feedback as we continue to strive for a great guest experience.

5
Everyone

By , from Memphis on Jan 30, 2022

5
Family

Everything in this hotel is a 10! Clean, modern, centrally located, walking distance. The employees are extremely nice and helpful, make you feel welcomed and pampered. Eboni, Casey, Mr Willie, Monica to name a few.

By on Jan 17, 2022

Review comment responded on Jan 25, 2022

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciate your comments on the service you received. We will share your feedback with the team. We look forward to hosting you in the near future.

5
Family

Fabulous place to stay. The staff is friendly and accommodating. The rooms were great and so much to do within walking distance!

By on Oct 1, 2021

Review comment responded on Oct 5, 2021

Thank you for taking time to write a review! We are delighted you enjoyed your stay and look forward to hosting you again in the future.

3
Everyone

Great bed, great staff Few channels, cannot connect laptop to tv, no fridge\microwave\ice machine\vending machine (though I was able to get a couple 20 oz sodas in the mini-bar fridge lol), not great for extended stays

By on Sep 20, 2021

Review comment responded on Sep 21, 2021

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciate your comments on the service you received. We will share your feedback with the team. We look forward to hosting you in the near future.

5
Everyone

I loved my entire stay at the Hu. It was nothing short of amazing!

By on Aug 30, 2021

Review comment responded on Sep 9, 2021

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciate your comments on the service you received. We will share your feedback with the team. We look forward to hosting you in the near future.

4
Everyone

By on Feb 20, 2020

Review comment responded on Feb 26, 2020

Thank you for your rating and review! Please think of us again when your travels bring you back to Memphis.

5
Everyone

By on Feb 19, 2020

Review comment responded on Feb 26, 2020

Thank you for staying with us! Come back and see us soon!

4
Family

The property was recently renovated. They did a very nice job. Nice decor! However, there were a couple of things overlooked. The sink faucet leaked and the shower wouldn’t get hot enough. Other than that we had a nice stay.

By on Oct 31, 2019

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