Best Western Plus Gen X Inn

2.5 star property
Hotel with free breakfast, near Beale Street

Choose dates to view prices

Photo gallery for Best Western Plus Gen X Inn

Exterior
Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Lobby
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
1177 Madison Avenue, Memphis, TN, 38104
  • Beale Street
    ‪17 min walk‬
  • FedExForum
    ‪3 min drive‬
  • Bass Pro Shops at the Pyramid
    ‪3 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Memphis

Located in Midtown within a mile (2 km) of Beale Street, Best Western Plus Gen X Inn is within 2 miles (3 km) of other popular sights such as FedExForum. This 32-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Beale Street - 17 min walk - 0.9 miles
  • FedExForum - 3 min drive - 1.8 miles
  • Peabody Ducks - 3 min drive - 2.0 miles
  • Bass Pro Shops at the Pyramid - 3 min drive - 2.5 miles
  • Memphis Zoo - 4 min drive - 2.2 miles

Getting around

  • Memphis Central Station - 10 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Los Comales Mexican Bar & Grill - ‬6 min walk
  • ‪Cook-Out - ‬14 min walk
  • ‪Checkers - ‬19 min walk

About this property

Best Western Plus Gen X Inn

Hotel with free breakfast, near Beale Street
Guests of Best Western Plus Gen X Inn enjoy features like a gym, free WiFi in public areas, and free newspapers. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a vending machine.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Frequently asked questions

What's there to see close to Best Western Plus Gen X Inn?

This hotel is situated in Midtown, just steps from Mississippi Boulevard Christian Church. You'll also find Beale Street and FedExForum within a short drive.

How much does it cost to stay at Best Western Plus Gen X Inn?

As of Jul 7, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Gen X Inn on Jul 17, 2025 start from $99.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Gen X Inn?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Best Western Plus Gen X Inn have a casino on the premises?

No, Best Western Plus Gen X Inn doesn't have a casino.

Will I find an indoor pool at Best Western Plus Gen X Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Plus Gen X Inn?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and free Internet access as well as free breakfast.

Does Best Western Plus Gen X Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Gen X Inn have a restaurant with a breakfast menu?

Best Western Plus Gen X Inn offers free continental breakfast though there is no restaurant.

Will Best Western Plus Gen X Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Gen X Inn though service animals are welcome.

Are there connecting rooms at Best Western Plus Gen X Inn?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western Plus Gen X Inn?

The closest major airport to Best Western Plus Gen X Inn is Memphis International Airport (MEM), which is 10.4 mi away (15 minutes by car).

Can I book a room with a balcony at Best Western Plus Gen X Inn?

No, there aren't any guestrooms with balconies at Best Western Plus Gen X Inn.

Best Western Plus Gen X Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1003 reviews
Rating 8 - Good. 350 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 90 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They shortened the breakfast time indicated.
Stayed 1 night in Apr 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On Friday April 4,2025, a Taller desk clerk worker “Gentleman” around 10 pm was not very pleasant He ate in lounge area where I was sitting and had personal music player loud and singing while I was trying to relax He had the phone on hold so I had to come down to ASK IN PERSON for wake up call He did not move from where he was sitting, asked me my room number 3 times, even though not even near the desk and I still never got my wake up call ! The rest of my servers were wonderful- Delores and the young man who checked me and and checked me out at 7 am Sunday morning !
Stayed 2 nights in Apr 2025

8/10 Good

Timothy

Stayed 2 nights in Mar 2025

6/10 Okay

Veronica

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff although were friendly and helpful but they were dressed in what looked like lounging clothes/pajamas. Looked shabby. Room could be cleaner. In the middle of the night the fire alarm fell from the ceiling.
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Stayed 1 night in Mar 2025

8/10 Good

Kody

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service. Do not try to work with me with my reservations.
Stayed 3 nights in Mar 2025

2/10 Terrible

candice

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of coke heads wondering around property
Stayed 2 nights in Mar 2025

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Sketchy neighborhood

I am unfamiliar with Memphis. I was trying to find a reasonably priced room close to the Memphis Sports Complex in a safe neighborhood. I got a very comfortable room but the surrounding area was scary. It was supposed to be a smoke free hotel but it reeked of Marijuana(especially 4th floor). The remote did not work completely. I could change channels but couldn't adjust the volume or turn it off without getting up. The plug ins nearest to the beds didn't work.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Stayed 1 night in Mar 2025

8/10 Good

Vicki, Sequim

Traveled with family
Liked: Staff & service, amenities
This place was close to the medical building i needed to go to.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jimmie, Indianapolis

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Everything quiet..travel was easy i would recommend all travelers to stay
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like the fact upon arriving it took a minute to get checked in when i already had a reservation in place. I had issues with the tv.Staff finally fixed that issue. Bathroom door wouldnt close up to lock. No microwave in room as stated on website. Some outlets weren't working. Ms. Joyce did excellent with the breakfast.
Stayed 2 nights in Mar 2025

6/10 Okay

Gilpatrick

Liked: Cleanliness, room comfort

Average st

The room was pretty good. The check in was adequate. The clerk was not personable. This hotel was a bad reputation for break-ins in the parking lot, but our car was not bothered. This place is average on the whole.
Stayed 1 night in Mar 2025

8/10 Good

Isaac

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well taken care off and the furnishing and counter tops in the room looked brand new. The staff was friendly and helpful. My only reason for not giving a perfect score is that the ac unit is very old and noisy and there is light coming in from under the door which is distracting if you are sleeping. This is a simple hotel, with a small lobby but I found it to be more practical than the ones by Beale St. It is very quiet, parking is right there and the price is much better. Overall a much better deal. This is where I will stay the next time I am in town.
Stayed 1 night in Mar 2025

8/10 Good

Jakobe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Mar 2025

8/10 Good

Misty

Stayed 1 night in Mar 2025

4/10 Poor

Terri

Disliked: Staff & service, amenities, property conditions & facilities
Location is questionable (safety of personal property) and a lot of noise throughout my overnight stay.
Stayed 1 night in Feb 2025

4/10 Poor

Maria

Traveled with partner
Didn’t get a good feeling about surroundings
Stayed 3 nights in Feb 2025

10/10 Excellent

Amber

Stayed 1 night in Feb 2025

6/10 Okay

Lillian, Silvis

Disliked: Staff & service
The lady in the restaurant was very nice. Seemed apprehensive when desk/possible management was near. When i asked about checking out a day earlier then planned due to inclement weather, I had an 8 hour drive ahead of me and Memphis had received 6 inches of snow, they would not allow it. I think I was the only person there except for staff and family who was sleeping on the floor the behind the desk.
Stayed 4 nights in Jan 2025

10/10 Excellent

Essence

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk and I always came back to my room with fresh clean towels
Stayed 2 nights in Feb 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025