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Best Western Plus Gen X Inn

2.5 out of 5.0
Overview Reviews Amenities & Policies
1177 Madison Avenue, Memphis, TN
1-844-663-2269
3.7
out of 5
Average Guest Review
See all 57 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Business
  • Family

Recent guest reviews

Great location and very helpful and friendly staff

Full breakfast. Not a lot of rooms there, which I like. Quiet halls

The staff was awesome. Nice rooms too. I needed a late checkout and they were tremendous help. Also, they were very helpful in providing directions. Thanks

I really thought the staff was excellent! Elise and Linda were so very friendly and helpful.

Staff were friendly, but they were under construction and it was nosey! starting at 7:20 am.

Comfort room and large bathroom, the staff is nice, specially Linda, the location is fair

Great location- close to hospital, super nice staff, clean rooms. No complaints at all!!

I like this hotel a lot and stay there a couple of nights a month while travelling for work. The location is perfect for me since leaving the hotel in the morning is always reverse of the commute so you don't have to worry about getting stuck in traffic trying to get out of Memphis in the mornings, regardless of where you are headed. So if you are travelling through Memphis and only stopping for the night it is the best value hotel in the area.

My room was in decent condition but felt a bit damp due to the default setting of air conditioner, which was easily remedied. The staff was courteous, professional, and effective. I've heard good things about their breakfast but didn't catch it in time.

Very pleasant overnight stay. Very spacious room. Bathroom was small, overall a nice place to stay.

Thanks for everything,good stuff good location,good breakfast,close to Downtown

Good price for the location and the staffs were extremely friendly, literally, i had 3 different staffs and all of them were so friendly, not sure its tennesse thing or this hotel!

It met my expectations for a quick overnight trip. Room was a nice size. Very clean. No complaints.

Nice hotel, convenient to trolley line (unfortunately, trolley not currently running), staff was friendly and helpful throughout stay. Location was convenient (Beale St. a short drive away). If you have time, would recommend A&R Barbeque (a bit of a drive from hotel) and Schweinehaus (German restaurant 10 blocks east of hotel on same street).

Simple hotel, out of the way, quiet, but close enough to Beale Street that a taxi ride took maybe 5 minutes.

The hotel was great.. Need something done about the noise control.. You can hear every little noise from the door shutting to the toilet flushing . This makes it hard to sleep.

It first glance it looked nice, but my blanket had dried food stuck to it and cigarette burns. The front desk told me they shouldn't even have that blanket, but did not offer me any compensation. There was also a dirty tooth flosser on the sink, junk on the floor, and the bathroom was dirty too. When I asked for a clean blanket (that was all I asked for) I was told they were locked up for the night, and I could only have one off the "stained pile."

Room was clean, staff was a little confused at my check in but they got it taken care of.

This is really just a comfortable place to lay your head if you are doing a one-nighter in Memphis. It is in some random quasi industrial area next to an animal hospital. The hotel itself and its rooms were clean. Free Direct TV, which is a plus. Cheap price. Free WIFI. The staff members were all super friendly, very professional and pleasant. The location was the pits. And, there is no way you would be able to tell that by looking online. If you are looking to walk anywhere...forget it. I was picked up one day by Memphis residents and they passed it twice.

Madison Avenue Memphis TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Located in Midtown within 2 miles (3 km) of FedEx Forum, Best Western Plus Gen X Inn is within a few miles (5 km) of other popular sights such as Beale Street. This 32-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free continental breakfast.


Rooms

The 32 rooms have an array of amenities, including refrigerators, coffee makers, and free newspapers. Plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Best Western Plus Gen X Inn features a fitness center, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has free newspapers.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2
$85* Per night/room Apr 10 - Apr 11

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Gen X Inn

Everyone (8) Couples (15) Business (12) Family (11) Friends (6) Other (4)
5
Partner Couples Business Business

Great location and very helpful and friendly staff

By , from Cincinnati on Feb 11, 2020

5
Partner Couples

Full breakfast. Not a lot of rooms there, which I like. Quiet halls

By on Sep 20, 2019

5
Business Business

The staff was awesome. Nice rooms too. I needed a late checkout and they were tremendous help. Also, they were very helpful in providing directions. Thanks

By on Jul 4, 2019

3
Everyone

By on Apr 19, 2019

Review comment responded on Apr 23, 2019

Hello and Thank you for taking the time to give our beautiful hotel a review ! We do hope to get the chance to welcome you again soon !

4
Family Business Business

I really thought the staff was excellent! Elise and Linda were so very friendly and helpful.

By on Apr 10, 2019

Review comment responded on Apr 12, 2019

Thank you for the Great review !! WE look forward to seeing you again very soon !

3
Family

Staff were friendly, but they were under construction and it was nosey! starting at 7:20 am.

By on Mar 1, 2019

Review comment responded on Mar 4, 2019

Hi Anonymous, We are so happy you picked us for your stay in Memphis. Our Brand New room renovations are almost complete. We are so sorry about the noise Please come back next time your in Memphis so you can see the Beautiful Completed Rooms

4
Everyone

Comfort room and large bathroom, the staff is nice, specially Linda, the location is fair

By , from Nashville, TN on Nov 26, 2018

Review comment responded on Nov 26, 2018

Hello Alexandre, Thank you for your great review ! We would love to see you again soon ...

5

great location

Everyone

Great location- close to hospital, super nice staff, clean rooms. No complaints at all!!

By , from Shreveport, LA on Dec 16, 2017

Review comment responded on Feb 8, 2018

thank you guest for the reply to our survey we trulu value your opinion...

5

despite it's locations i feel safe and secure here

Everyone

I like this hotel a lot and stay there a couple of nights a month while travelling for work. The location is perfect for me since leaving the hotel in the morning is always reverse of the commute so you don't have to worry about getting stuck in traffic trying to get out of Memphis in the mornings, regardless of where you are headed. So if you are travelling through Memphis and only stopping for the night it is the best value hotel in the area.

By on Oct 16, 2017

Review comment responded on Nov 1, 2017

Thank you traveler for the review we truly appreciate you making The Bestwestern Gen X your home away from home when in Memphis!!!

4
Everyone

My room was in decent condition but felt a bit damp due to the default setting of air conditioner, which was easily remedied. The staff was courteous, professional, and effective. I've heard good things about their breakfast but didn't catch it in time.

By on Sep 16, 2017

Best Western Plus Gen X Inn

1177 Madison Avenue, Memphis, TN 38104
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