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Hilton Knoxville

3.5 star property
Hotel with a seasonal outdoor pool, 9-minute walk to University of Tennessee

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Photo gallery for Hilton Knoxville

Alfresco dining, open daily
Property video
Meeting facility
65-inch LCD TV with satellite channels, TV, pay movies
Superior Room, 2 Queen Beds, City View | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
501 W Church Ave, Knoxville, TN, 37902
  • Place, Knoxville Convention Center
    ‪3 min walk‬
  • Place, Market Square
    ‪3 min walk‬
  • Place, World's Fair Park
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Parlor, King Murphy Bed and Sofa Bed

Parlor, King Murphy Bed and Sofa Bed | Living area | 65-inch LCD TV with satellite channels, TV, pay movies

Parlor, King Murphy Bed and Sofa Bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room,1 King Bed Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room,1 King Bed Accessible, Bathtub

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Room, 1 King Bed Accessible (Roll-in Shower) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed Accessible (Roll-in Shower)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, Multiple Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed, City View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed

9.0 out of 10
Wonderful
(147 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(166 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Interior entrance

Crowne Plaza Knoxville Downtown University by IHG

Downtown Knoxville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,001 reviews
$112 nightly
The price is $132
Feb 1 - Feb 2
Total with taxes and fees
Crowne Plaza Knoxville Downtown University by IHG

About the neighborhood

Knoxville

Located in Downtown Knoxville, Hilton Knoxville is within a 5-minute walk of Knoxville Convention Center and within 15 minutes of other popular attractions like University of Tennessee. This 320-room hotel has conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Knoxville Convention Center - 3 min walk - 0.2 miles
  • Tennessee Theatre - 3 min walk - 0.2 miles
  • Market Square - 3 min walk - 0.2 miles
  • World's Fair Park - 4 min walk - 0.3 miles
  • University of Tennessee - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬3 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪The French Market Creperie - ‬2 min walk
  • ‪The Market Cafe - ‬1 min walk
  • ‪Clancy's Tavern & Whiskey House - ‬4 min walk

About this property

Hilton Knoxville

Hotel with a seasonal outdoor pool, 9-minute walk to University of Tennessee
At Hilton Knoxville, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 38.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Guests can expect to find free WiFi and 65-inch LCD TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Interior entrance
Crowne Plaza Knoxville Downtown University by IHG
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,001 reviews
$112 nightly
The price is $132
Feb 1 - Feb 2
Total with taxes and fees
Crowne Plaza Knoxville Downtown University by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Firefly
  • Marble City Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 16,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 35.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Hilton Knoxville?

Hilton Knoxville offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Knoxville?

As of Jan 8, 2026, prices found for a 1-night stay for 2 adults at Hilton Knoxville on Feb 1, 2026 start from $113.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hilton Knoxville?

This hotel is situated in Downtown Knoxville, just steps from Market Square and Charles Krutch Park, and within a short walk of Tennessee Theatre. You'll also find Neyland Stadium and Thompson–Boling Arena within a short drive.

Will I be able to park at Hilton Knoxville?

Yes, valet parking is offered for USD 38.00 per night with in/out privileges. Accessible parking is also available for guests.

Does Hilton Knoxville have a casino?

No, Hilton Knoxville doesn't have a casino.

Is there an indoor pool at Hilton Knoxville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Hilton Knoxville good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at Hilton Knoxville?

No, there isn't a spa tub at this hotel.

Does Hilton Knoxville have a restaurant with a breakfast menu?

Yes, Hilton Knoxville serves breakfast for a surcharge at Marble City Kitchen.

Will Hilton Knoxville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Knoxville for a fee of USD 100 per pet, per stay.

Does Hilton Knoxville have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Knoxville?

The closest major airport to Hilton Knoxville is McGhee Tyson Airport (TYS), which is 12.4 mi away (18 minutes by car).

Can I book a room with a balcony at Hilton Knoxville?

No, there aren't any guestrooms with balconies at Hilton Knoxville.

Does Hilton Knoxville offer wedding services?

Take advantage of the wedding venue at Hilton Knoxville if you plan to say "I do" during your trip.

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1078 out of 1839 reviews
Rating 8 - Good. 392 out of 1839 reviews
Rating 6 - Okay. 225 out of 1839 reviews
Rating 4 - Poor. 78 out of 1839 reviews
Rating 2 - Terrible. 66 out of 1839 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heath

Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in a beautiful downtown area
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Stayed 2 nights in Oct 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Stayed 1 night in Sep 2025

10/10 Excellent

Shelley

Stayed 1 night in Oct 2025

10/10 Excellent

dyanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location can walk to most things or grab public transportation nearby. Breakfast was included and was a great portion and very good quality.
Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and bartender were both top notch
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2025

6/10 Okay

Gina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for first Friday. It was convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff nice restaurant.. great outdoor space
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall location to the downtown entertainment area and to the university.
Stayed 3 nights in Sep 2025

10/10 Excellent

Davina

Stayed 1 night in Oct 2025

6/10 Okay

Marcia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
hotel was somewhat empty, we one of if not the worst views possible.
Stayed 1 night in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly, great location and nice room
Stayed 1 night in Oct 2025

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer Copeland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful places to stay in Knoxville

Everything was very neat and tidy, and the staff was super friend
Stayed 1 night in Sep 2025

2/10 Terrible

Corinne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

This place was horrible ! Smelled like animals in the room ,shower bathroom was dirty hair in the corners 😡the ice machine is on every other floor along with the microwave! I would never stay here again !! Oooh and the air conditioning did not work !!!
Stayed 1 night in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities
When we got there on Friday they decided to do a software update that totally crashed the system which may check in extremely annoying and long seems like anybody with any sense would've done a software update earlier in the day and not on a weekend. But since when did corporation so much sense
Stayed 2 nights in Aug 2025

8/10 Good

Jeff

Stayed 1 night in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Close to everything
Stayed 1 night in Sep 2025

8/10 Good

Jamie R

Stayed 1 night in Sep 2025

2/10 Terrible

Etosha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

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