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 Knoxville •1 Room
 Knoxville • 1 Room
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Hilton Knoxville

3.5 out of 5.0
Overview Reviews Amenities & Policies
501 W Church Ave, Knoxville, TN
1-844-663-2269
  • Walking distance to Sun...
  • Free WiFi and wired Int...
  • Onsite dining
  • Outdoor pool
3.8
out of 5
Average Guest Review
See all 67 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

The hotel and staff working there were all amazing! It was close to the convention center which worked out perfect. The beds were super comfortable and the food in the lounge was great too! Thanks for an excellent stay and we hope to return to stay there next time we come to town.

The king sized bed dipped in the middle and gave me a backache. Felt itchy and like something was biting me and hope it wasn't bed bugs. The bed was HORRIBLE!!!

Slowwwwww elevators. Also self parking or valet parking were both expensive options. Food in restaurant-omg! Don’t do it!! Water in room expired and fan in bathroom but no switch to turn on or off! Weird. Nice people and clean bed.

Great location in downtown Knoxville. Convenient to UTK and Market Square.

Upon check-in our truck would not fit in the parking deck. We were told we would have to do Valet parking. So we did. Everytime we would come to retrieve our truck it would take them forever to bring it around so we started just picking up our keys at valet and going and retriving it ourselves. Then we noticed so many other trucks parked on sidewalks and anywhere they could squeeze them. The valet service was backed up so bad and only one to two valet men available at a time. They need to get the parking garage upgraded so valet is not over used! It makes no sence for us to have to go get the vehicle ourselves .....otherwise we would have had to wait in line for it! Other than that the hotel was nice and clean. Water pressure was aweful on the 13th floor but that is to be expected. Maid did not fill up tissue bin when she was cleaning the room so if you need something specific you may have to call front desk. I needed tissues because i have a cold and expected the tissue bin to be filled up. One other thing....even if we dont use the $3.75 water left in the room the staff needs to change the bottles out every so often. The water has bubbles all at the top like it has been sitting there a long time! Did not look fresh.

Nice hotel, but the room was a little cramped for 2 adults and 2 kids.

Great staff. Excellent location. Easy to get anywhere downtown from here.

Bed sucked-felt springs through the mattress pad. All else was wonderful.

hotel had strange smell when we walked in the lobby, and room also. A bit like urine smell.

Overal Very nice. One recommendation, there is no exhaust fan in the bathroom. Can see vent, but does not seem to be working, the moistures exists after bath.

Great location, walking distance to many shops, restaurants and attractions. Front desk staff was very knowledgeable about surrounding areas. Lovely area to sit outside by the fire with a beer in the evening. The rooms were the standard room, nothing special.

Great hotel, very comfortable beds, nice bathroom.

Stay was good - not a two room suite like the Embassy Suites and no free breakfast but a good location. Valet was $18 plus tip but parking is $13. No hassle with taking our two small dogs. Took them across the street to do their business. No microwave in the room tho, but then most hotels seem to be phasing that out. Bar closes at Midnight even on a Saturday.

Great place to be on game day as hotel is buzzing with fans.

W Church Ave Knoxville TN

Hotel highlights

  • Walking distance to Sunsphere Tower and Tennessee Theatre
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Knoxville, Hilton Knoxville is within a 5-minute walk of popular attractions such as Sunsphere Tower and Tennessee Theatre. This 3.5-star hotel has 320 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

An LCD TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an MP3 dock, a sofa bed, and a refrigerator.


Property features

Guests staying at Hilton Knoxville enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 22 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and a computer station.

Room options

Room, 1 King Bed

King 1 | Sleeps 4
$115* Per night/room Nov 17 - Nov 18

Luxury Room (Parlor)

King 1 | Sleeps 4

Executive Room, 2 Queen Beds, Business Lounge Access

Queen 2 | Sleeps 4

Room, Accessible, Bathtub

King 1 | Sleeps 4

Room, 1 King Bed, River View

King 1 | Sleeps 4

Guest reviews for Hilton Knoxville

Everyone (16) Couples (19) Business (7) Family (17) Other (4) Friends (4)
5
Families

The hotel and staff working there were all amazing! It was close to the convention center which worked out perfect. The beds were super comfortable and the food in the lounge was great too! Thanks for an excellent stay and we hope to return to stay there next time we come to town.

By , from Anderson, SC on Aug 26, 2019

5
Everyone

By on Aug 23, 2019

3
Everyone

By on Jul 8, 2019

4
Everyone

By on Jul 7, 2019

2
Families

The king sized bed dipped in the middle and gave me a backache. Felt itchy and like something was biting me and hope it wasn't bed bugs. The bed was HORRIBLE!!!

By on Jul 5, 2019

5
Families

Slowwwwww elevators. Also self parking or valet parking were both expensive options. Food in restaurant-omg! Don’t do it!! Water in room expired and fan in bathroom but no switch to turn on or off! Weird. Nice people and clean bed.

By on Jul 4, 2019

3
Everyone

By on May 6, 2019

4
Families

Great location in downtown Knoxville. Convenient to UTK and Market Square.

By on Feb 26, 2019

3
Partner Couples

Upon check-in our truck would not fit in the parking deck. We were told we would have to do Valet parking. So we did. Everytime we would come to retrieve our truck it would take them forever to bring it around so we started just picking up our keys at valet and going and retriving it ourselves. Then we noticed so many other trucks parked on sidewalks and anywhere they could squeeze them. The valet service was backed up so bad and only one to two valet men available at a time. They need to get the parking garage upgraded so valet is not over used! It makes no sence for us to have to go get the vehicle ourselves .....otherwise we would have had to wait in line for it! Other than that the hotel was nice and clean. Water pressure was aweful on the 13th floor but that is to be expected. Maid did not fill up tissue bin when she was cleaning the room so if you need something specific you may have to call front desk. I needed tissues because i have a cold and expected the tissue bin to be filled up. One other thing....even if we dont use the $3.75 water left in the room the staff needs to change the bottles out every so often. The water has bubbles all at the top like it has been sitting there a long time! Did not look fresh.

By on Feb 24, 2019

4
Everyone

By on Feb 9, 2019

Hilton Knoxville

501 W Church Ave, Knoxville, TN 37902
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