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Recent guest reviews

Very clean and the staff are great.. would stay here again

Great place to stay in downtown close to everything

Convenient to shopping and dining.

Centrally located to so many restaurants and historical places to visit

Being able to walk out door and be in downtown. We were supposedly upgraded to executive level and there was nothingCSspecial about it. Small outdated room.

Convenient to area restaurants and activities.

The property is convenient and clean. It is a bit dated, but due for an update later this year. I would still stay there again. They are priced slightly better than other hotels in the area.

Close to Market Square. Nice Gym. Very friendly staff. Good experience, I would stay again.

Stainless steel ice bucket with no glasses-not even clear plastic ones. Instead we get paper/styrafoam cups.

Very convenient location between campus and market square making both a short walk. Very pleased with everything!

Staff were very friendly and accommodating. Would definitely stay here again, they also wore masks and emphasized safety which isn’t found everywhere in this area.

My family enjoyed our stay here

The hotel is very clean and modern. However, it was loud and noisy during the stay we had. So if you’re looking for a quiet location this is not it.

Property was nice. Close to convention center. No microwave in rooms. Room was right next to elevator which was noisy.

Very nice room. King bed standard. Staff are very nice and helpful. The shuttle is convenient.

This Hilton has seen a better day... worn hotel surrounded by run down area of closed old properties. Staff were pleasant but did NOT enforce masks indoors. Should mark the elevators not to hold more than two people unless family members due to COVID-19 like Marriott does. Restaurant understaffed/poor.

W Church Ave Knoxville TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Laundry facilities

Located in Downtown Knoxville, Hilton Knoxville is adjacent to St. John's Episcopal Cathedral and within a 5-minute walk of Charles Krutch Park. This 320-room, 3.5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in southern cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning off right with full breakfast served for a fee.


Rooms

Guests can expect to find free WiFi and 65-inch LCD TVs with satellite channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.


Property features

At Hilton Knoxville, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 26 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, a computer station, and express check-out.

Room options

Luxury Room (Parlor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Twin Sofa Bed | Sleeps 4

Executive Room, 1 King Bed, Business Lounge Access

1 King Bed | Sleeps 4

Executive Room, 2 Queen Beds, River View

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Knoxville

Everyone (16) Couples (7) Family (15)
5
Partner Couples

Very clean and the staff are great.. would stay here again

By on Dec 31, 2022

Review comment responded on Jan 2, 2023

Dear Hai,It was an honor to have you as our guest and I am thankful that you chose to stay with us. Please know that you are greatly appreciated, and we are thankful that we can utilize your feedback to continue to improve our service delivery. Please join us again in the future.Sincerely,Paul JordanGeneral Manager

5
Partner Couples

Great place to stay in downtown close to everything

By on Dec 26, 2022

Review comment responded on Dec 26, 2022

Thank you for staying with us. We appreciate your feedback!

5
Family

Convenient to shopping and dining.

By , from Summerville on Sep 10, 2022

Review comment responded on Sep 11, 2022

Dear Larry,I am sending a sincere thank you for both your business and for your kind and positive review on our hotel. We work hard each day as a team to extend genuine hospitality to our guests. It is a pleasure to hear that you experienced our hotel and enjoyed our service. Please think of us again in the future.Sincerely,Paul JordanGeneral Manager

5
Partner Couples

Centrally located to so many restaurants and historical places to visit

By on Sep 6, 2022

Review comment responded on Sep 6, 2022

Thank you for staying with us. We appreciate your feedback!

4
Partner Couples

Being able to walk out door and be in downtown. We were supposedly upgraded to executive level and there was nothingCSspecial about it. Small outdated room.

By on Aug 3, 2022

Review comment responded on Aug 3, 2022

Dear Deborah, Thank you for the kind and thoughtful review on our hotel. I am pleased that you enjoyed your stay and the interaction with our team members. Please know that we will review your comments and take them into consideration to ensure we give the expected level of value as a Hilton property. We look forward to having you back. Sincerely, Paul Jordan General Manager

3
Family

Convenient to area restaurants and activities.

By on Jun 16, 2022

Review comment responded on Jun 16, 2022

Thank you for staying with us. We appreciate your feedback!

4
Family

The property is convenient and clean. It is a bit dated, but due for an update later this year. I would still stay there again. They are priced slightly better than other hotels in the area.

By on Apr 26, 2022

Review comment responded on Apr 29, 2022

Dear Diane, It is a pleasure to hear from our guests after staying at our hotel. We appreciate both your business and your professional opinion. We do hope to make new updates to the hotel later this year. We are thankful that you had a great experience and trust we will see you again soon. Sincerely, Paul Jordan General Manager

5
Business Business

Close to Market Square. Nice Gym. Very friendly staff. Good experience, I would stay again.

By on Apr 23, 2022

Review comment responded on May 12, 2022

Dear Mark, I am sending a sincere thank you for both your business and for your kind and positive review on our hotel. We work hard each day as a team to extend genuine hospitality to our guests. It is a pleasure to hear that you experienced our hotel and enjoyed our service. Please think of us again in the future. Sincerely, Paul Jordan General Manager

5
Everyone

By on Mar 28, 2022

Review comment responded on Jul 12, 2022

Dear Paul, I am taking a moment to thank you on behalf of the entire team of associates at the Hilton Knoxville hotel. I am so grateful that you chose to stay with us and share your great experience with others. We will look forward to your return in the future. Sincerely, Paul Jordan General Manager

3
Everyone

Stainless steel ice bucket with no glasses-not even clear plastic ones. Instead we get paper/styrafoam cups.

By on Dec 27, 2021

Review comment responded on Dec 28, 2021

Dear Curtis, Thank you for taking a moment to share your experience. I am pleased to hear that you enjoyed your experience at the Hilton Knoxville. I did notice that as a team we fell a little short of our own expectation in some areas of the hotel and for that I apologize. Please know that we will make the appropriate effort to improve in this area for our guests going forward. Thank you again and we look forward to serving again in the future.

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