6/10 Okay
Heather
Traveled with group
Oct 17, 2025
“Extra Fees Without Real Perks — Not Worth the Value
The hotel is very clean and comfortable, and the regular staff was friendly and helpful. However, the $55 daily resort fee felt high for what’s included—things like the pool, housekeeping, and shuttle service that most Key West hotels already include. The shuttle doesn’t start until 9 a.m., so it’s not useful for early flights. When we booked, it was listed as an adults-only property, but that policy had changed, and we were never notified—so having children running around was an unexpected surprise. Management never responded to our questions about the change. While the complimentary afternoon churros and smoothies are a nice idea, most guests spend their time exploring the Keys, so those perks don’t add much value. Overall, a nice property, but not worth the added fees or lack of communication.
Heather
Stayed 4 nights in Oct 2025



























