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Parrot Key Hotel & Villas

4.0 out of 5.0

Parrot Key Hotel & Villas

4.0 out of 5.0

Recent guest reviews

So beauiful great staff. Only problem no beach acess to water

Nice hotel /resort, a little further out from downtown but worth the drive for the price and privacy. Room was beautiful with a very comfortable bed, awesome shower and amenities and a porch with 2 chairs and small table, and a sand area with palm trees and lounge chairs. Staff was very friendly and acommodating. Some of the facilities were not ready for business, the bar and restaurant, but they did a great job modifying it with a Beautiful portable bar and breakfast served in the lobby, which by the way was delicious. Overall rating is 5 stars!

Very nice staff. Nice place. Would return in the future

Friendly staff clean rooms and nice breakfast! This resort will be fabulous once renovations are done.

Pretty awesome place. Still recovering from hurricane damage but the hotel did a great job of providing extra attention and perks Out room was spectacular

Very accommodating. Very clean . Staff very friendly. Valet service annoying No laundry service Hidden fees. Will never stay here again. Very difficult to say I liked dealing with the staff very friendly. Henry and Claudine are great people. The hotel was clean . I really didn't like having to surrender my car valet parking and having it Bill it to the room $16 dollars a day or else you can't park there. That was a nice tourist trap. Especially when they park your car in front of your room but you have to give your keys to the valet every time you enter and leave the property. I was explained that this is a conveyance " no it is annoying" Hidden fees ... In addition to the unwanted valet service you have a resort fee amount ing of $25 dollars per day. Matter not if you even use the pool. Then the icing on the cake. No laundry service. Was told to go down the block to another building a mile down the road to wash my clothes before going home. Parrot hotel beautiful expensive and inconvenient . I was explained to that I was informed that I should have read my emails better. Well that maybe true I 've should have read the fine print and maybe next time I'll have my lawyer read my trip itinerary before agreeing to book a trip anywhere . Not coming back to this resort

Defininiteky not a 5 star resort as advertised.It Is a nice, medium range resort but it should be improved. The four swimming pools are nice and quiet with luxuriant tropical vegetation. Our "water view room" had, in fact, no view of the water, since a bush has overgrown and the lagoon is not visible from the ground floor room. Which has, though, its advantages, since it has a sandy path . But we were told that, in order to actually have a water view, we should have booked a "waterfront room". Guests beware for the future. Service is not exactly a 5 star hotel ,especially at breakfast. Pancakes are horrible . Waffles are good. But they come with no fruit or any accompaniment whatsoever., despite their cost. When I asked for little jam /marmalade, as it is customary in breakfasts, I was thrown some small packages on the table, without even placing them nicely on little plate . Please teach some manners to the waitress, especially the grumpy robust lady. If you need any bottle of water for the night, beware, the restaurant is closed and, in any case, nobody would sell you a bottle . Go to the supermarket outside the resort, we were told. On the other side, I wish to praise the cleaning lady, our room was impeccably cleaned,and the shuttle driver, a nice boy from Haiti, who works up and down from resort to downtown and back from morning till tlate evening. location is nice But no amenities (food, beverage).only chairs and sunshade. Better change beach, there are plenty.

Friendly staff great environment beautiful hotel picture perfect

We've been coming here for about 4 years now and it's been wonderful every single time .

Uniquely friendly staff, beautiful resort grounds and room, perfect location, I highly recommend it.

We were booked for several day but only stayed one night because the room smelled like mold

We spent our honeymoon in Key West and chose Parrot Key after reading other reviews. We were not disappointed. This was a perfect spot for us to getaway and was very private. My only worry while booking was being so far from Duval but the complimentary shuttle to Duval made our worries disappear. I would highly recommend this location for anyone vacationing in Key West.

Room is clean, nice staff, great water front room view.

All stuff showed warm hospitality and professionalism, who made all the guests special. Although we had to wait our check-in and a special offer for much longer than expected, they all showed the urgency for the solutions. At the end, the little things made the difference from others.

Everything about this resort is charming. It is a restful place to stay at the end of a busy day. Easy access to so many activities.

terrible. We booked a hotel for a set of men from our company. The room was paid in full. They needed a credit card for incidentals We told them to give us an hour to provide this t them but to let the guys go to their rooms. They said no and they needed this right away. We stopped in the middle of the highway and tried to return the credit card authorization to them. They said this was not good enough and it had to be signed. They made the guys wait for 3 hours until they received the paper work the way they wanted it done. Very poor service and not helpful. Other hotels in the are have accommodated. Will not be staying here ever again. Will pay extra to stay in another hotel.

nice get-away. happy with our accommodations, loved the pool and bar/food area. happy to have jet-skiing available on premise. guides were nice and knowledgeable. happy to have convenient parking. will definitely visit again. staff was friendly.

I was disappointed with the overall experience. N my second night guests in the room next door decided to throw a party at 2 am . I called front door to discover no staff on grounds after 11 pm. A number was given to contact security which was disconnected. Finally at 3 a.m. I walked to main entrance and found security number on the door which was not the one on the recording. After three calls the drowsy security guard answered. At 3:15 am he arrived at the room next door to shut the party down. When I spoke to management the next morning they stated I should have called the police. Not the response I expected.I demanded a credit for the night which was given but I would never stay at Parrot key again.

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 4 outdoor pools
  • Fitness center

Parrot Key Hotel & Villas places you within 3 miles (5 km) of popular attractions like Smathers Beach and Duval Street. This 148-room, 4-star resort welcomes guests with 4 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Enjoy a bite to eat at The Grove Kitchen and Bar, the resort's onsite restaurant. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 8 AM to 10:30 AM.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a balcony or patio, a refrigerator, and a minibar.


Property features

Guests staying at Parrot Key Hotel & Villas enjoy access to 4 outdoor pools, a fitness center, and free WiFi in public areas. Valet parking is available for USD 16.13 per day, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and concierge services. Additional amenities include a business center and a garden.

Room options

Accessible Three Bedroom Suite

Queen 3 | Sleeps 6

Waterfront King Guest Room

King 1 | Sleeps 2

Accessible Two Bedroom Suite

Queen 2 | Sleeps 4

Waterfront Double Queen Guest Room

Queen 2 | Sleeps 4

Guest reviews for Parrot Key Hotel & Villas

Everyone (32) Couples (72) Business (3) Family (47) Other (8) Friends (26)
4
Everyone

By on Apr 29, 2019

Review comment responded on May 2, 2019

Thank you so much! We so appreciate the time you took to share your experience at our beautiful property. It is our goal to provide great service and we are so pleased to hear that you had a wonderful stay with us. We look forward to welcoming you again soon!

5
Everyone

So beauiful great staff. Only problem no beach acess to water

By on Apr 18, 2019

Review comment responded on Apr 18, 2019

Thank you so much! We so appreciate the time you took to share your experience at our beautiful property. It is our goal to provide great service and we are so pleased to hear that you had a wonderful stay with us. We look forward to welcoming you again soon!

5
Everyone

Nice hotel /resort, a little further out from downtown but worth the drive for the price and privacy. Room was beautiful with a very comfortable bed, awesome shower and amenities and a porch with 2 chairs and small table, and a sand area with palm trees and lounge chairs. Staff was very friendly and acommodating. Some of the facilities were not ready for business, the bar and restaurant, but they did a great job modifying it with a Beautiful portable bar and breakfast served in the lobby, which by the way was delicious. Overall rating is 5 stars!

By on Feb 2, 2019

Review comment responded on Feb 23, 2019

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations.

5
Everyone

By on Jan 25, 2019

Review comment responded on Feb 23, 2019

Thank you for staying with us!

5
Everyone

Very nice staff. Nice place. Would return in the future

By on Jan 3, 2019

Review comment responded on Jan 4, 2019

Thank you for taking the time to complete our survey. We are very glad to know you were pleased with the hotel overall.

5
Everyone

Friendly staff clean rooms and nice breakfast! This resort will be fabulous once renovations are done.

By on Dec 17, 2018

Review comment responded on Dec 18, 2018

Thank you so much for your feedback! Your comments will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations.

5
Everyone

Pretty awesome place. Still recovering from hurricane damage but the hotel did a great job of providing extra attention and perks Out room was spectacular

By on Dec 16, 2018

Review comment responded on Dec 18, 2018

Thank you so much for your feedback! Your comments will be shared with our entire staff. We look forward to hosting your stay once again and continuing to meet your expectations.

2

nice hotel with great staff and many inconvenience

Everyone

Very accommodating. Very clean . Staff very friendly. Valet service annoying No laundry service Hidden fees. Will never stay here again. Very difficult to say I liked dealing with the staff very friendly. Henry and Claudine are great people. The hotel was clean . I really didn't like having to surrender my car valet parking and having it Bill it to the room $16 dollars a day or else you can't park there. That was a nice tourist trap. Especially when they park your car in front of your room but you have to give your keys to the valet every time you enter and leave the property. I was explained that this is a conveyance " no it is annoying" Hidden fees ... In addition to the unwanted valet service you have a resort fee amount ing of $25 dollars per day. Matter not if you even use the pool. Then the icing on the cake. No laundry service. Was told to go down the block to another building a mile down the road to wash my clothes before going home. Parrot hotel beautiful expensive and inconvenient . I was explained to that I was informed that I should have read my emails better. Well that maybe true I 've should have read the fine print and maybe next time I'll have my lawyer read my trip itinerary before agreeing to book a trip anywhere . Not coming back to this resort

By on Aug 26, 2017

3

waterview room without waterview! it's a 3 star h.

Everyone

Defininiteky not a 5 star resort as advertised.It Is a nice, medium range resort but it should be improved. The four swimming pools are nice and quiet with luxuriant tropical vegetation. Our "water view room" had, in fact, no view of the water, since a bush has overgrown and the lagoon is not visible from the ground floor room. Which has, though, its advantages, since it has a sandy path . But we were told that, in order to actually have a water view, we should have booked a "waterfront room". Guests beware for the future. Service is not exactly a 5 star hotel ,especially at breakfast. Pancakes are horrible . Waffles are good. But they come with no fruit or any accompaniment whatsoever., despite their cost. When I asked for little jam /marmalade, as it is customary in breakfasts, I was thrown some small packages on the table, without even placing them nicely on little plate . Please teach some manners to the waitress, especially the grumpy robust lady. If you need any bottle of water for the night, beware, the restaurant is closed and, in any case, nobody would sell you a bottle . Go to the supermarket outside the resort, we were told. On the other side, I wish to praise the cleaning lady, our room was impeccably cleaned,and the shuttle driver, a nice boy from Haiti, who works up and down from resort to downtown and back from morning till tlate evening. location is nice But no amenities (food, beverage).only chairs and sunshade. Better change beach, there are plenty.

By , from new york on Aug 23, 2017

5

great

Everyone

Friendly staff great environment beautiful hotel picture perfect

By , from miami on Aug 21, 2017