Air conditioning was broken in our room & They gave us another room. Thanks, Hope to see you again soon.
I like the free continental breakfast each morning and the 4 pools. I didn't really like the off site parking, but that's Key West, not NYAH.
Very clean place and personal very friendly
Room small, bunk beds, no parking area
Nothing unique. Booked King bed. Room was ALL bed. The “King” bed was 2 twins pushed together. No sheet, just thin comforter. Water pressure was awful. No maid service, new towels, garbage pickups...NOTTA
Location was great, but the facility charged me an additional amenity fee of $100.00 at check in that i was not informed about (no amenities were given other than a muffin in plastic wrap, and garbage booze). Then i get to my room it was sub-par to be kind. Flooring was all warped so it felt like walking in a fun house, and not to mention our room was right over the office (FINISHED ATTIC) so when anyone used the front door it would shake the entire room all night. My opinion for the same price get a real hotel in Mallory Square.
Great location Great hotel Great employees Clean room
Front desk guy not real friendly, was told I would get a receipt on check out, did not get one. Now told can only go online to get one. Still can’t get one with my total bill. Very unprofessional. Not told there is no parking, and very unconvinced on checking in with no place to park in front. Overall a very nice facility. Not sure if I would stay there again, because of parking and staff needs to be much more friendly!
I like the property a lot, since it has a unique Key West charm with the traditional buildings, that form the resort, the multiple pools and the lush green garden. I had some issues with the missing of warm/hot water in the afternoon/night, so no shower after the pool, worked again in the morning. Wifi is to weak or not available in certain rooms/areas, so you have to leave the room and go to the pool/reception area for checking your messages and mails. Breakfast only from 8am, just Coffee for early departures. Some of these items are part of the daily $26.- resort fee and should also be usable if paid for.
The hotel was clean and comfortable. Loved the funky Key West style of the building. Room was nice, but beds were small. That's my only complaint. Great value.
No hot water at all during my stay. Front desk would tell me that maintenance is working on it, maintenance is going really slow or run the water for 5 mins. I wasn’t the only guest that complained about this problem. The pools was warmer than the shower water. The property was beautiful, clean and convenient to downtown. Wish they would have fix this problem and discounted me during my stay.
I liked that it was an adult only resort, that it was very clean, had a continental breakfast and it was close to shopping and entertainment. What I didn't like is the parking, even though it was only 2 and a half blocks away.
There was no parking for my vehicle. No parking and no handicapped access.
Located in Key West Historic District, NYAH Key West - Adults Only is within a 5-minute walk of Duval Street and within 15 minutes of other popular attractions like Ernest Hemingway Home and Museum. This 35-room, 3-star guesthouse welcomes guests with 3 outdoor pools, free breakfast, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 8:00 AM to 10:30 AM. At the end of the day, the bar/lounge is a great place to grab a drink.
46-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers are also available.
Renovated in 2014, NYAH Key West - Adults Only offers 3 outdoor pools, a rooftop terrace, and free WiFi in public areas. A stay here includes free offsite parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this adults-only guesthouse include coffee/tea in a common area, a terrace, and a TV in a common area.
Air conditioning was broken in our room & They gave us another room. Thanks, Hope to see you again soon.
I like the free continental breakfast each morning and the 4 pools. I didn't really like the off site parking, but that's Key West, not NYAH.
Thank you for staying with us! We appreciate your review!
Thank you for staying with us! We appreciate your review and we are looking forward to seeing you again!
Very clean place and personal very friendly
Thank you for staying with us! We appreciate the review!
Thank you for the great review!
Room small, bunk beds, no parking area
Thank you for staying with us, we appreciate the review!
We’re so sorry that your experience did not match your expectations.
Nothing unique. Booked King bed. Room was ALL bed. The “King” bed was 2 twins pushed together. No sheet, just thin comforter. Water pressure was awful. No maid service, new towels, garbage pickups...NOTTA
Thank you for your feedback. We apologize we did not fully meet your expectations but appreciate you choosing to stay with us.
Thank you for the perfect review, we are glad you enjoyed your stay.
Location was great, but the facility charged me an additional amenity fee of $100.00 at check in that i was not informed about (no amenities were given other than a muffin in plastic wrap, and garbage booze). Then i get to my room it was sub-par to be kind. Flooring was all warped so it felt like walking in a fun house, and not to mention our room was right over the office (FINISHED ATTIC) so when anyone used the front door it would shake the entire room all night. My opinion for the same price get a real hotel in Mallory Square.
We sincerely apologize for your experience at our hotel. We have staff available 24 hours to help with any situation that may arise and we may have been able to move you to a more desirable room. Our nightly amenity fee is listed on all booking websites.
Thank you for staying with us!