Heron House - Adult Only

this was our third time staying at the Heron House and each time the accommodations and staff are outstanding! The rooms are clean and the location is excellent-I would highly recommend staying at the Heron House!

Good location. Close to main attractions. Free duval bus loop transportation which covers most of KeyWest.

Loved the location and the staff. Very small amount of water coming out of sink faucet in room 12. Spoke with other guest who had trouble with hot water in the morning, however we didn't in the afternoon. Enjoyed our stay.

Great location near Duval Street. Good breakfast, good security, 2nd year there. Planning on going back next year.

Nice bed and breakfast in a great location. Spacious room with a porch. Very nice common areas to enjoy breakfast or lounge by the pool.

Adorable hotel. Great front desk staff. Relaxing and quiet. Nice little breakfast, felt very safe, and you got to stretch your legs on a short walk to the waterfront. They had bikes you can take to the waterfront if you wanted, too. Came over to my room to help me with the air conditioner remote. Adorable closet all of cedar, I think. Great big bathtub! Drawbacks: Wifi problems whole visit. Door to room is a french door opening RIGHT onto the pool deck, I felt not much privacy. You could get a king room upstairs if you don't like. The sun at this time of year was limited on the pool deck in afternoons. I asked the property to help find me a fishing charter- they never followed up with me and I ended up finding one myself - this may have been due to the internet problems. There are not the little bathroom amenities I'm used to at hotels: shampoo, conditioner, body wash, two soaps, and a lotion. Instead, in the shower there are mounted a shampoo and body wash dispenser. Mostly though is this: Housekeeping, whom I usually tip daily, noted its objection my failure to tip in the very conspicuous envelope by leaving me increasingly scratchy and crappy towels. Day of arrival- luxurious fluffy white towels. On the next to last day they were practically rags, and on my last day I received one brown towel, and one pilled, scratchy white rag towel with red stains on it. I'm chuckling about it, but this is not really appropriate.

Great place, beautiful accommodation close to Doval street

Great location!! Within walking distance to all the main attractions.

Great Location. Quiet with a relaxing environment.

Beautiful hotel, wonderful staff, in the middle of all the downtown action of key West and well within walking distance to all the beaches!

We loved our stay in the Heron House. The place is beautiful, and very well maintained. The staff and owner are extremely friendly. We plan to stay there every time we visit Key West.

Very reasonable rate for the area. Close walking distance to Duval, but far enough away to have some peace and quiet. Very clean rooms. Beautiful bathrooms. I'd stay again for sure.

love the privacy and garden setting; physical hotel and accessories need updating and repair, but essentials are there. room spacious, comfortable, and clean, and nice breakfast. Friendly staff.

The grounds were very nice. No parking. Our room was awful. Furniture was old and dated. Bed and pillows were terrible. Rooms only had two towels in the bathroom, we asked for more and were told they were low on towels. For $280 a night I think there shouldn't be a towel shortage. Plus the towels were old, stained and paper thin. Again for $280 per night I feel the towels should be a better grade. The rooms are badly in need of updating. We have stayed in Key West many times and by far this was the worst place we have stayed.

Great place. Fab breakfast. Would definitely stay there again.

The hotel description says they have internet, but they dont. Being from another country, wireless was an important factor in choosing a hotel. They said they had three connections and provided me with the password. A stff member told me to try to connect to a specific signal based on my room number, but there was no improvement. I was unable to use my iphone to keep in touch with kids and family. While the staff was professional, helpful and friendly, it is unlikely i would stay here again and could not in good faith recommend. All hotels and guest houses in Key West have strong dependable wireless signals except this one. I feel incredibly misled as they do not provide a traveller with the truthful or accurate info they need to make an infromed decision. Their advertisement said internet and it was completely untrue with three separate devices... i was never able to connect. Many of the bathroom towels were coming apart on the sides. Towels and cloths were small compared to all hotels I've stayed. I stayed in two rooms while at this hotel. Neither room had outlets. The only outlet in both rooms was in the bathroom. Hard to charge multiple tablets and phones. Chair on upper sun deck was broken the whole time i was there. This means staff is not checking for overall property condition and the property owners are not putting their best foot forward. I am now at a different hotel for the remainder of my stay.

Very nice hotel with a hearty breakfast.....................................

From the moment I stepped into the lobby, I knew we were going to have a wonderful experience. The staff is very friendly and helpful. The room was better than expected. The breakfast and Happy Hour selection was excellent. We will definitely be staying here again.