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Recent guest reviews

Loved the view of the Beach Building. Super friendly and helpful staff and the room was clean and the beds slept great.

Very nice hotel. Great location with private beach and beachside bar and restaurant. Very clean property.

The Pier House is our favorite place to stay. The location is perfect, rooms are nice, and the private beach is amazing! We stayed there in September for my best friend's birthday and we already booked again for the end of the month. Highly recommended!

Beautiful place, great location to everything. Very clean

Our bags got lost on airplane. Their staff was so helpful getting us set up til we received our bags. The rooms were spacious and food delicious! Very nice place will go again!

Everything was awesome Most of all the friendliness of the staff

$40 daily resort charge excessive--beach very small, spa very expensive

Small but nice property. Walking distance to many attractions.

This is our new Key West Resort! After visiting a few times a year and staying at a very close by location that seemed to take a step back, we are now Pier House lovers. Everything about the Resort was excellent. We will be coming back as soon as possible.

Best hotel ever! Beautiful sandy beach, which not many places in Key West have. Always clean, beautiful gardens, friendly and helpful staff, delicious food at the restaurant. It was a perfect week in paradise for us.

Private beach and bar adjacent. Great location convenient to everything. Fabulous showers

Property had exposed wiring where the a/c unit plugged into. As well the room we got was not how the room looked in the pics they advertised. We informed them about both. They said they would fix the wiring but they never did, even after orbitz spoke to them as well. We also inquired about the room and the patio we had and showed them the pics they advertised with. They couldn’t care less and said that were out of luck because that’s what we paid for and that’s all they had.

Loved the private beach and great location. Hotel is gorgeous. Great service.

Beautiful room and prompt room service Love the live music by the pool each afternoon. Good menu at restaurants.

Duval St Key West FL

Hotel highlights

  • Steps from Duval Street and Mallory Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Key West Historic District, Pier House Resort & Spa is next to popular attractions like Ripley's Believe It or Not and Key West Shipwreck Museum. This 142-room, 4-star resort welcomes business and leisure travelers with a private beach, a full-service spa, and 2 restaurants.


Dining

Enjoy dining at one of 2 onsite restaurants including Chart Room Bar, which specializes in American cuisine. Savor a meal from the comfort of your room with room service. Full breakfast is offered for a fee each morning from 7 AM to noon.


Rooms

Pier House Resort & Spa's 142 individually decorated rooms provide refrigerators, coffee makers, and free bottled water. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include ceiling fans, safes, and phones.


Property features

Guests of Pier House Resort & Spa have access to a private beach, a full-service spa, and an outdoor pool. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include a health club, a steam room, and free WiFi in public areas.

Room options

Room, 2 Queen Beds (Lanai RI Shower)

2 Queen Beds | Sleeps 2

Room, 1 King Bed, Ocean View (RI Shower)

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Ocean View (RI Shower)

2 Queen Beds | Sleeps 2

Traditional Room, 1 King Bed (RI Shower)

1 King Bed | Sleeps 2

Guest reviews for Pier House Resort & Spa

Everyone (40) Couples (12) Family (5)
5
Family with small children

Loved the view of the Beach Building. Super friendly and helpful staff and the room was clean and the beds slept great.

By , from La Grange NC on Dec 2, 2020

Review comment responded on Dec 2, 2020

Thank you Bobby for your review. We are glad you enjoyed your stay and hope to see you soon.

5
Everyone

By on Dec 1, 2020

Review comment responded on Dec 1, 2020

Thank you.

5
Partner Couples

Very nice hotel. Great location with private beach and beachside bar and restaurant. Very clean property.

By , from Hudson, Ma. on Nov 21, 2020

Review comment responded on Nov 23, 2020

Thank you Rich for your review. Look forward to having you stay with us again in the future.

5
Partner Couples Friends

The Pier House is our favorite place to stay. The location is perfect, rooms are nice, and the private beach is amazing! We stayed there in September for my best friend's birthday and we already booked again for the end of the month. Highly recommended!

By on Oct 7, 2020

Review comment responded on Oct 8, 2020

Thank you Jennifer for your review. We are glad you enjoy our property. We look forward to you returning in the future.

5
Everyone

By on Aug 7, 2020

Review comment responded on Aug 7, 2020

Thank you.

5
Partner Couples

Beautiful place, great location to everything. Very clean

By , from New Braunfels TX on Jul 15, 2020

Review comment responded on Jul 15, 2020

Thank you Vera for taking the time to do a review. We look forward to having you stay with us again in the future.

5
Partner Couples

Our bags got lost on airplane. Their staff was so helpful getting us set up til we received our bags. The rooms were spacious and food delicious! Very nice place will go again!

By , from Metairie on Jul 1, 2020

Review comment responded on Jul 7, 2020

Thank you for your review. We look forward to having you stay again with us in the future.

1
Everyone

By on Mar 25, 2020

5
Partner Couples

Everything was awesome Most of all the friendliness of the staff

By on Feb 23, 2020

4
Everyone

By on Jan 28, 2020

Pier House Resort & Spa

1 Duval St, Key West, FL 33040
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