No uniqueness. Night manager was very unfriendly. Had no maners or professionalism. Never would set foot again.
Claudine at the front desk was such a nice and helpful person. We'd like to go back almost just because of how great she was. The free shuttle into town was also great as was the tortoise farm and Lexi the mawcaw. The pool is a good size with the restaurant and bar right up to the pool area. Did i mention Shark feeding? In all, we are going back for new year.
Very late check in ! We arrived at 3,30 and the room it was ready at 4,30 !
The hotel is connected to. The Stone Crab restaurant and it also has rental water sports and a bar. Easy access to local shopping center just walking distance.
pool was nice,the free shuttle to town was great
Take a moment and relax,on a very laid back lifestyle, in the portion of paradise on this remarkable land,filld with history and absolute adventure!! Embrace yourself….
I absolutely loved the pool. It was perfect. The area had enough loungers. The best part of the hotel was its bus service to downtown Key West. It saved the cost of cabs as well as very close points to attractions such as Hemingway House and Mallory Square, as well as restaurants and shops. It was dependable and the drivers were very friendly. However, the breakfast they offered was pitiful. No eggs or any meat other than ham slices. I used the bus to go to downtown to eat breakfast. Don't recommend Stoned Crab. There is better food and better prices elsewhere (Blue Heaven or Patio Friends).
Good coffee. They did a nice job with serving breakfast. Staff that worked behind desk was not acceptable. Out friends had termite droppings in their bathroom and they did not even want to hear about if. They were rude. Checking out just no hospitality. Pool nice. Beach nice. Food was a bit overpriced. Cute rooms.
Nice and clean. The bus to Downtown was great and made life easy. Great experience!
We liked that it was clean! It had a wonderful breakfast and shuttle service! I didn’t like having to go to the bar for ice. Overall, it was a nice place, I think calling it a resort was a bit of a stretch!
For the price it was decent. It’s on the water but you can’t go in bc it’s all rocky. The restaurant was good, the tortious were cool, I liked the hammock outside our room and the beach chairs by the water. I didn’t like that there’s not hot tub. Overall it’s good.
The ocean view and hammocks made me want to leave my teenage kids and relocate to the keys 😔 wish I could’ve booked a longer stay
Like warm hot water for shower. An shower stall to small
This resort is in a great location, and only minutes away from the downtown Key West area. They offer a free shuttle that leaves on the hour, which is really convenient! The staff are very friendly, and the rooms are clean. The nightly rate is somewhat pricey, but compared to other places, it’s reasonable. I would definitely stay here again!
Terrible resort not on a real beach as you could not go into the water due to rocks, tiny rooms and tinier shower than a cruise ship , overpriced, and tiny black pieces of dirt falling in sink from behind mirror, noisy air conditioner, noisy fan in bathroom, and door did not shut properly, $9.99 per person per day resort fee for what I don’t know, save your money and stay anywhere else
Rooms are old & need updating. Beach isn’t really swimable. They didn’t do the night kayaking either night were were there bc it was too windy they said. Place needs an over haul. Free shuttle was nice. Wouldn’t stay again
Ibis Bay Beach Resort places you within 3 miles (5 km) of popular attractions like Higgs Beach and Duval Street. This 75-room hotel has a private beach, a marina, and a restaurant.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.
The 75 rooms are individually decorated and have refrigerators. 36-inch TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. In-room massages are available.
Guests of Ibis Bay Beach Resort have access to a private beach, a marina, and an outdoor pool. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Other amenities at this beach hotel include free WiFi in public areas, coffee/tea in a common area, and a computer station.
No uniqueness. Night manager was very unfriendly. Had no maners or professionalism. Never would set foot again.
Claudine at the front desk was such a nice and helpful person. We'd like to go back almost just because of how great she was. The free shuttle into town was also great as was the tortoise farm and Lexi the mawcaw. The pool is a good size with the restaurant and bar right up to the pool area. Did i mention Shark feeding? In all, we are going back for new year.
She is our favorite too! Come back anytime! We bought her some platforms so you will be able to see her better over the desk!
Very late check in ! We arrived at 3,30 and the room it was ready at 4,30 !
We apologize. As is most of Key West we are a little short staffed and are doing our best to keep our commitment to a 4 pm check in.
The hotel is connected to. The Stone Crab restaurant and it also has rental water sports and a bar. Easy access to local shopping center just walking distance.
We have it all!
pool was nice,the free shuttle to town was great
Glad you enjoyed our amenities. Hope you checked out a shark feeding as well!
Take a moment and relax,on a very laid back lifestyle, in the portion of paradise on this remarkable land,filld with history and absolute adventure!! Embrace yourself….
Great description of your stay. Come back soon!
I absolutely loved the pool. It was perfect. The area had enough loungers. The best part of the hotel was its bus service to downtown Key West. It saved the cost of cabs as well as very close points to attractions such as Hemingway House and Mallory Square, as well as restaurants and shops. It was dependable and the drivers were very friendly. However, the breakfast they offered was pitiful. No eggs or any meat other than ham slices. I used the bus to go to downtown to eat breakfast. Don't recommend Stoned Crab. There is better food and better prices elsewhere (Blue Heaven or Patio Friends).
Thanks for the review. We serve a traditional continental breakfast. There are plenty of hot breakfast options all around town.
Good coffee. They did a nice job with serving breakfast. Staff that worked behind desk was not acceptable. Out friends had termite droppings in their bathroom and they did not even want to hear about if. They were rude. Checking out just no hospitality. Pool nice. Beach nice. Food was a bit overpriced. Cute rooms.
Thank you for the feedback. We are in the process of retraining staff.
We appreciate the feedback.
Nice and clean. The bus to Downtown was great and made life easy. Great experience!
The shuttle is the best! We’re so glad you enjoyed your stay.
Interesting, we seem to be known for our uniqueness. If you would like you can email us your interaction with our night manager.