Easy walking distance to all areas. Room was cleaned everyday and the staff did a good job. Restaurant was not that great. Service slow. Coffee terrible. Also I was charged twice for a spa service and did not realize until I got home. Did not call even though I should have.
Liked the pool, hot tub and clean rooms. Din not like the construction going on at the building we stayed in and lack of microwave. Was disappointed that we were charged 20 per son to fry fish we cauggt (fish was cleaned and fileted).
This resort was exceptional in every way, from the time we checked in until we left. Every staff member we saw spoke to us and was very helpful with directions. I wasn’t a fan of the set up of the room but that’s just me. It is worth upgrading to a partial view of the Gulf! It’s about a 3 block walk to Duval and in the heat it’s a long walk. Close to great seafood places as it is right next to the Historic waterfront/marina.
Throughly enjoyed every minute of my stay. Everything about this resort was perfect.
Hotel needs up dating! Clean but needs work. Elevator floors need work!
Hotel is expensive but they did not clean our room or provide us with clean towels? I had to call the front desk twice for towels, coffee and toilet paper.
The property was very close to the ocean (like 20 feet!). It's also within walking distance to all of Key West. Great restaurants and sunsets.
I did a lot of research on which hotel to stay at. We have always stayed at AirBNBs, but with Covid, they are hard to come by. The Hyatt is without a doubt the best place to stay at. walk to everything, ocean view, beach area, water toys, etc. Do yourself a favor and stay here. You will not regret it!
Pool is very small, after being told i was getting a upgraded room i ended up with a not so good room and it kind of started the trip on the wrong foot. Also i was surprised that they put a placard in the bathroom saying they would charge $20 for each of the bath products they provided (Shampoo, conditioner, Gel etc) if they were missing when you check out. They charge a $45/night resort fee, I have no idea what you get for the $45/night fee, facility has no beach to speak of and the chairs at the pool are gone if you dont get there early.
Food was not very good. Only ate my here once during our 6 night stay. Ate off resort all other meals. Pool was small. Never used. Overall. 2 star resort with 4+ prices and amenities. Great people and except for grumpy bartenders.
Wonderful! Great location. Enjoyed walking everywhere.
Great vacation! Service was good. Low key atmosphere.
All aspects of our stay was excellent. The staff made it even more enjoyable. Will stay here again
Excellent, hotel very clean, crevices, will stay next time
The location of this property was perfect. Close to Duval and Malory Square but not in the middle of it . Property is small but had all we needed. It allowed us to have a perfect balance of resort time and town time. If there was a down side I’d say the housekeeping staff is only OK. Also there were people on the property who were clearly not guests there and others who had dogs. One guest actually had his dog IN THE POOL! Other than that, I LOVED my stay and would recommend it.
Located in Key West Historic District, Hyatt Centric Key West Resort and Spa is adjacent to Duval Street and within a 10-minute walk of other popular attractions like Mallory Square. This 4-star resort has 120 rooms and welcomes guests with a restaurant, a marina, and an outdoor pool.
This resort serves as home to a restaurant, which has ocean views and specializes in American cuisine, along with a bar. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 11 AM.
The 120 soundproofed accommodations feature furnished balconies and afford space to spread out with sitting areas. 55-inch flat-screen TVs come with satellite channels and Netflix. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, coffee makers, and free weekday newspapers.
At Hyatt Centric Key West Resort and Spa, guests enjoy a marina, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 28 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include free WiFi in public areas, a business center, and coffee/tea in a common area.
Easy walking distance to all areas. Room was cleaned everyday and the staff did a good job. Restaurant was not that great. Service slow. Coffee terrible. Also I was charged twice for a spa service and did not realize until I got home. Did not call even though I should have.
Liked the pool, hot tub and clean rooms. Din not like the construction going on at the building we stayed in and lack of microwave. Was disappointed that we were charged 20 per son to fry fish we cauggt (fish was cleaned and fileted).
This resort was exceptional in every way, from the time we checked in until we left. Every staff member we saw spoke to us and was very helpful with directions. I wasn’t a fan of the set up of the room but that’s just me. It is worth upgrading to a partial view of the Gulf! It’s about a 3 block walk to Duval and in the heat it’s a long walk. Close to great seafood places as it is right next to the Historic waterfront/marina.
Thanks for staying with us. We appreciate your feedback
Throughly enjoyed every minute of my stay. Everything about this resort was perfect.
Hello Tonya! Thank you so much for completing a review. It sounds like you really enjoyed your time at our resort. We are looking forward to welcoming you back to paradise!
Hotel needs up dating! Clean but needs work. Elevator floors need work!
Thanks for staying with us. We appreciate your feedback!
Hotel is expensive but they did not clean our room or provide us with clean towels? I had to call the front desk twice for towels, coffee and toilet paper.
Hi! Thanks so much for staying with us and leaving us a review. We are so very sorry that our Housekeeping Services weren't fully explained upon arrival. Due to COVID-19, we are limiting the amount of time that colleagues spend in a guest's room. We hope you enjoyed your visit to Key West and will come back to the island soon.
The property was very close to the ocean (like 20 feet!). It's also within walking distance to all of Key West. Great restaurants and sunsets.
Hi Ken! Thanks for the great review! We are so lucky to get to see such Wonderful Sunsets each evening. We hope to see you again soon!
Thanks so much for taking a few minutes to leave us a review. We very much appreciate it and hope to see you again soon!
Thanks so much for leaving us a review. We hope to see you again soon.
Thank you for taking the time to leave a review of our Resort! We hope to see you again soon.
Hello Cassandra! Thank you for taking the time to complete a review .We are pleased to hear you enjoyed some of our hotel amenities and we appreciate your honest feedback about your experience.