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Hyatt Centric Key West Resort and Spa

4.0 out of 5.0

Recent guest reviews

The location of this property was perfect. Close to Duval and Malory Square but not in the middle of it . Property is small but had all we needed. It allowed us to have a perfect balance of resort time and town time. If there was a down side I’d say the housekeeping staff is only OK. Also there were people on the property who were clearly not guests there and others who had dogs. One guest actually had his dog IN THE POOL! Other than that, I LOVED my stay and would recommend it.

Amazing location. Staff very friendly and helpful. Big clean rooms. Property could use some sprucing up or renovations in some areas. Appetizers at the pool bar were not very good. Would stay there again. My last comment is general to most hotels. I CANT STAND THE ADDED RESORT FEE !!! I don’t understand why this isn’t built into the initial price. I wound up paying an additional $225 at the end of my 5 day stay for really nothing extra.

They need covered walk ways between buildings, pool area small

Great hotel, perfect location to walk around and experience key west. Room also had a wonderful view of the ocean!!

Was a very nice stay. Pool area could be updated. Service was excellent.

The pool only gets sunlight the first half of the day to early afternoon. Limited activities at the hotel property itself but did have board games and books if weather icky outside. The turtles and parrot in the hotel lobby are welcoming. The hotel is close to activities in harbor The accommodations are excellent with walk in shower I feel very safe and secure at this hotel

Nice hotel and great staff Nice hotel and great staff Nice hotel and great staff

While the hotel is getting a little old, management keeps it very clean and nice. One of the best things about the hotel it it is very close to Mallory Square and the action on Duval Street. The worst thing about the hotel is the gym. All it has is a few cardio machines and some free weights. I had to spend $50 for a four day pass at a local gym. If you like to exercise you will find the Hyatts gym way too small and incomplete.

Really enjoyed our self, great room, nice view, good food and drink. Cost was a little high, but you get what you pay for and we got a great place to stay and enjoy our self. No complaint from this review. Staff had a great attuited and made us welcome at all area's in and around the site. Most of all the front desk folks had the answer for any question we had. Overall I'd rate this stay one to remember. Thanks to the staff for making us feel like they knew us for many years. FOR A GOOD STAY this is the place..

If you want the best location in key west, with the full resort- style vibe, then this is your spot. Great place, incredible customer service.

needs better beds and pillows. food was good and view is the best. location is great.

Location is fantastic. Walking distance to Duval and all restaurants and bars that are Key West. No car needed Had large room with full wall of sliding doors and windows facing the water. Bed extremely comfortable. Quiet and enjoyable experience. Service staff friendly.

Nice hotel and great location. Rooms need to be updated.

We booked this hotel for our destination wedding stay. We paid $649 a night for 4 nights at a hotel with less than stellar housekeeping. The view is gorgeous but the room was not worth $649 a night. The bed was uncomfortable and the a/c only worked on the coldest setting so it was either freezing or hot. We typically go to the Keys once a year but we won’t be going back to this hotel.

Had a "beach view" was a snippet out the Ocean, hotel was old with cracks in floor and walls (maybe from hurricane) restaurant only open on thursday, friday, saturday. Would expect more from Hyatt

601 Front St Key West FL

Hotel highlights

  • Walking distance to Duval Street and Audubon House and Tropical Gardens
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina

Located in Key West Historic District, Hyatt Centric Key West Resort and Spa is adjacent to Duval Street and within a 10-minute walk of other popular attractions like Audubon House and Tropical Gardens. This 120-room, 4-star resort has a marina, a full-service spa, and a restaurant.


Dining

This resort is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

An LCD TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a furnished balcony, an iPod dock, and a refrigerator.


Property features

Guests of Hyatt Centric Key West Resort and Spa have access to a marina, a full-service spa, and an outdoor pool. Parking is available for USD 22 per day (USD 27 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour fitness center, free WiFi in public areas, and conference space.

Room options

Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed, Partial Ocean View

King 1 | Sleeps 3

Room, 2 Queen Beds, Partial Ocean View

Queen 2 | Sleeps 4

Guest reviews for Hyatt Centric Key West Resort and Spa

Everyone (27) Couples (87) Family (14) Friends (10) Other (5)
5
Families

The location of this property was perfect. Close to Duval and Malory Square but not in the middle of it . Property is small but had all we needed. It allowed us to have a perfect balance of resort time and town time. If there was a down side I’d say the housekeeping staff is only OK. Also there were people on the property who were clearly not guests there and others who had dogs. One guest actually had his dog IN THE POOL! Other than that, I LOVED my stay and would recommend it.

By on Jul 3, 2019

Review comment responded on Jul 5, 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We will address it directly with our management.

4
Friends

Amazing location. Staff very friendly and helpful. Big clean rooms. Property could use some sprucing up or renovations in some areas. Appetizers at the pool bar were not very good. Would stay there again. My last comment is general to most hotels. I CANT STAND THE ADDED RESORT FEE !!! I don’t understand why this isn’t built into the initial price. I wound up paying an additional $225 at the end of my 5 day stay for really nothing extra.

By on Apr 18, 2019

Review comment responded on Apr 30, 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Everyone

They need covered walk ways between buildings, pool area small

By on Apr 11, 2019

Review comment responded on Apr 14, 2019

Thank you so much for your feedback. We will address this to proper departments for further improvement.

5
Everyone

Great hotel, perfect location to walk around and experience key west. Room also had a wonderful view of the ocean!!

By on Dec 6, 2018

Review comment responded on Dec 13, 2018

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Everyone

Was a very nice stay. Pool area could be updated. Service was excellent.

By on Nov 14, 2018

Review comment responded on Nov 19, 2018

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Nov 7, 2018

Review comment responded on Nov 19, 2018

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Nov 5, 2018

Review comment responded on Nov 6, 2018

Thanks for your feedback! We hope to see you soon again.

5
Everyone

The pool only gets sunlight the first half of the day to early afternoon. Limited activities at the hotel property itself but did have board games and books if weather icky outside. The turtles and parrot in the hotel lobby are welcoming. The hotel is close to activities in harbor The accommodations are excellent with walk in shower I feel very safe and secure at this hotel

By on Oct 14, 2018

Review comment responded on Oct 21, 2018

Thank you very much for your feedback. We hope to see you soon.

4
Everyone

By on Oct 1, 2018

Review comment responded on Oct 4, 2018

Thank you so much for staying with us. We hope to see you soon again.

4
Everyone

Nice hotel and great staff Nice hotel and great staff Nice hotel and great staff

By on Sep 30, 2018

Review comment responded on Sep 30, 2018

Thank you so much for your feedback. We hope to see you soon again.

Hyatt Centric Key West Resort and Spa

601 Front St, Key West, FL 33040
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.