I did a lot of research on which hotel to stay at. We have always stayed at AirBNBs, but with Covid, they are hard to come by. The Hyatt is without a doubt the best place to stay at. walk to everything, ocean view, beach area, water toys, etc. Do yourself a favor and stay here. You will not regret it!
Pool is very small, after being told i was getting a upgraded room i ended up with a not so good room and it kind of started the trip on the wrong foot. Also i was surprised that they put a placard in the bathroom saying they would charge $20 for each of the bath products they provided (Shampoo, conditioner, Gel etc) if they were missing when you check out. They charge a $45/night resort fee, I have no idea what you get for the $45/night fee, facility has no beach to speak of and the chairs at the pool are gone if you dont get there early.
Food was not very good. Only ate my here once during our 6 night stay. Ate off resort all other meals. Pool was small. Never used. Overall. 2 star resort with 4+ prices and amenities. Great people and except for grumpy bartenders.
Wonderful! Great location. Enjoyed walking everywhere.
Great vacation! Service was good. Low key atmosphere.
All aspects of our stay was excellent. The staff made it even more enjoyable. Will stay here again
Excellent, hotel very clean, crevices, will stay next time
The location of this property was perfect. Close to Duval and Malory Square but not in the middle of it . Property is small but had all we needed. It allowed us to have a perfect balance of resort time and town time. If there was a down side I’d say the housekeeping staff is only OK. Also there were people on the property who were clearly not guests there and others who had dogs. One guest actually had his dog IN THE POOL! Other than that, I LOVED my stay and would recommend it.
Amazing location. Staff very friendly and helpful. Big clean rooms. Property could use some sprucing up or renovations in some areas. Appetizers at the pool bar were not very good. Would stay there again. My last comment is general to most hotels. I CANT STAND THE ADDED RESORT FEE !!! I don’t understand why this isn’t built into the initial price. I wound up paying an additional $225 at the end of my 5 day stay for really nothing extra.
They need covered walk ways between buildings, pool area small
Great hotel, perfect location to walk around and experience key west. Room also had a wonderful view of the ocean!!
Was a very nice stay. Pool area could be updated. Service was excellent.
The pool only gets sunlight the first half of the day to early afternoon. Limited activities at the hotel property itself but did have board games and books if weather icky outside. The turtles and parrot in the hotel lobby are welcoming. The hotel is close to activities in harbor The accommodations are excellent with walk in shower I feel very safe and secure at this hotel
Nice hotel and great staff Nice hotel and great staff Nice hotel and great staff
Located in Key West Historic District, Hyatt Centric Key West Resort and Spa is adjacent to Duval Street and within a 10-minute walk of other popular attractions like Mallory Square. This 4-star resort has 120 rooms and welcomes guests with a restaurant, a marina, and an outdoor pool.
This resort serves as home to a restaurant, which has ocean views and specializes in American cuisine, along with a bar. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 11 AM.
The 120 individually decorated accommodations feature furnished balconies and afford space to spread out with sitting areas. Guests can expect to find WiFi and 55-inch flat-screen TVs with satellite channels and Netflix. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, coffee makers, and free weekday newspapers.
At Hyatt Centric Key West Resort and Spa, guests enjoy a marina, an outdoor pool, and a 24-hour fitness center. Valet parking is available for USD 27 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include free WiFi in public areas, a business center, and coffee/tea in a common area.
I did a lot of research on which hotel to stay at. We have always stayed at AirBNBs, but with Covid, they are hard to come by. The Hyatt is without a doubt the best place to stay at. walk to everything, ocean view, beach area, water toys, etc. Do yourself a favor and stay here. You will not regret it!
Pool is very small, after being told i was getting a upgraded room i ended up with a not so good room and it kind of started the trip on the wrong foot. Also i was surprised that they put a placard in the bathroom saying they would charge $20 for each of the bath products they provided (Shampoo, conditioner, Gel etc) if they were missing when you check out. They charge a $45/night resort fee, I have no idea what you get for the $45/night fee, facility has no beach to speak of and the chairs at the pool are gone if you dont get there early.
Food was not very good. Only ate my here once during our 6 night stay. Ate off resort all other meals. Pool was small. Never used. Overall. 2 star resort with 4+ prices and amenities. Great people and except for grumpy bartenders.
Thank you for taking the time to fill out our survey. We work hard to make our guests happy and appreciate your feedback! Thanks for your feedback regarding food and service at the bar; we will make sure these are addressed to proper departments. We hope that you return to the Hyatt Centric Resort and Spa in Key West allow us to serve you again.
Wonderful! Great location. Enjoyed walking everywhere.
Thank you for taking the time to fill out our survey. Thanks for your feedback regarding your stay. We hope that you return to the Hyatt Centric Resort and Spa in Key West and allow us to serve you again.
Thanks for staying with us and appreciate your feedback!
Great vacation! Service was good. Low key atmosphere.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
All aspects of our stay was excellent. The staff made it even more enjoyable. Will stay here again
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Excellent, hotel very clean, crevices, will stay next time
Thank you so much for your feedback! We look forward to host you again soon.
The location of this property was perfect. Close to Duval and Malory Square but not in the middle of it . Property is small but had all we needed. It allowed us to have a perfect balance of resort time and town time. If there was a down side I’d say the housekeeping staff is only OK. Also there were people on the property who were clearly not guests there and others who had dogs. One guest actually had his dog IN THE POOL! Other than that, I LOVED my stay and would recommend it.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We will address it directly with our management.
Good Morning Jeff - Thanks so much for taking the time to review us and posting such wonderful comments! We are so glad you had a great visit and hope to see you again soon.