Great location with super friendly staff
The rooms and location were great. It was within walking distance of the southernmost point and many shops and restaurants. We had made a reservation for 5 people (2 adults and 3 teenage kids) The room only had 2 beds so one of the kids was left to sleep on the floor. We did call the office to try and work it out but they wanted to charge me an additional $23 to bring a roll-a-away in. They would have had a perfect rating but wanting to charge more after booking was not acceptable.
The place was in a good area, there’s a place to rent bikes right beside it. Although the beaches near are smaller (we were a aware of this coming in but in case someone is unaware) we had some gnat looking bugs in the shower, the water is either way too hot or freezing cold- there’s no way to get it the perfect temperature, we didn’t have anyone come clean our room or bring us towels for two days and when they did finally realize we received our towels as we were changing for dinner at 6:45Pm just dropped off at our door. It was also odd to us that the key they gave us opened the gate and our room- which to us signaled that if the key could open both then it must also open every room on the property which made us feel like anyone could break into our room when we were gone. It was a good place for a couple of days but could use a little rethinking/fixing on a couple of things.
Located in Old Town Key West, An Island Oasis is within a 5-minute walk of popular attractions such as Duval Street and South Beach. This 3-star guesthouse welcomes guests with 6 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
An Island Oasis's 6 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards are also available.
Guests staying at An Island Oasis enjoy an outdoor pool, free WiFi in public areas, and a picnic area. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Additional amenities include a garden and barbecue grills.
Great location with super friendly staff
Excellent! See you again.
We thank you for your visit.
The rooms and location were great. It was within walking distance of the southernmost point and many shops and restaurants. We had made a reservation for 5 people (2 adults and 3 teenage kids) The room only had 2 beds so one of the kids was left to sleep on the floor. We did call the office to try and work it out but they wanted to charge me an additional $23 to bring a roll-a-away in. They would have had a perfect rating but wanting to charge more after booking was not acceptable.
Hello, We do thank you for staying with us and regret your disappointment with the extra bed charge. We do allow reservations to have 5 persons although the room only comes with two queen beds. The $20 per night charge is common for extra beds. Again I am sorry this was an issue for you.
The place was in a good area, there’s a place to rent bikes right beside it. Although the beaches near are smaller (we were a aware of this coming in but in case someone is unaware) we had some gnat looking bugs in the shower, the water is either way too hot or freezing cold- there’s no way to get it the perfect temperature, we didn’t have anyone come clean our room or bring us towels for two days and when they did finally realize we received our towels as we were changing for dinner at 6:45Pm just dropped off at our door. It was also odd to us that the key they gave us opened the gate and our room- which to us signaled that if the key could open both then it must also open every room on the property which made us feel like anyone could break into our room when we were gone. It was a good place for a couple of days but could use a little rethinking/fixing on a couple of things.
Thank you for staying with us. I can assure you the room keys do not open rooms other than your own. All room keys do open the front gate but that is by design. I will see why the water was not controlled properly, sounds like a valve issue but we will address this. I will also look into the gnats and see if this is something Orkin needs to address. Take care and thank you again.
Thank you so very much and our staff thanks you for visiting.