Very clean. Very nice. Heated pool very clean. The 3 of us would stay here again.
Good stay. Clean rooms. Also like that the hotel is located far enough away from the hustle and bustle of Duvall street. The only negative is that the air conditioner was noisy and kept turning on regardless of the temperature setting I selected. 2 of the 3 nights of my stay I had to turn it off in order to get some sleep.
Property overall in good shape, looks updated recently, no breakfast for guests cooked in the morning, like continental style in other hotels, just something like Starbucks café, that little overpriced, breakfast for 5 can be easily hit your pocket in average $100. Fortunately grocery store just across the street and other food options nearby. Sadly that our in room kitchenette features only small refrigerator, sink, microwave and coffeemaker. Housekeeping had always quick response. Will recommend to come in with your own food.
didn't get the room I paid for, never got the breakfast voucher until I checked out. spa pool was dirty
Room was clean, comfortable and updated. The accommodations were perfect for my family of six with two beds in the bedroom and a pull out couch in the sitting room. My kids loved the pool and my husband and I enjoyed the Starbucks in the lobby. Breakfast isn't included but we picked up plenty of options from the Publix conveniently located across the street. We would definitely stay here again the next time we're in Key West.
Check in was at 4pm our room wasn’t ready until 7pm! No one called to give us a heads up that they were behind.
The pool area was very nice and it had a great little tiki bar. We had a suite so the room was very spacious and allowed us to spread out. The hotel was dated and the beach area was really unusable due the the amount of jellyfish. The hotel however can’t control that. Great for families who do not want to be right near Duval st.
Check in is a little slow but employees are nice and friendly. Hotel is fairly old, but free shuttle to downtown is a plus.
Great location, everything was within walking distance, the pizza hut is across the street along with other departmental stores.
Spacious suites & well appointed rooms. Check in was super fast and staff was courteous. Overall it was a great stay.
My room was a bit dated. I didn’t care for the shower- I think I had an ADA room. The drain backed up if the water was run at full force. Otherwise everything (pool, bistro, lobby, grounds) were lovely.
Hotel was great! The only irritation was in the morning, the cleaning staff was loud. We did sleep a little later but it did seem excessive to be woken up by them 4 out of 6 mornings. The breakfast makes up for it though!
We should have taken notice of your Shuttle! We wouldn’t have rented a car. We only used 4 gallons in the car.
Courtyard by Marriott Key West Waterfront places you within 3 miles (5 km) of popular attractions like Higgs Beach and Duval Street. This 68-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour fitness center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
All 68 rooms feature balconies or patios, microwaves, and coffee makers. LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ceiling fans, and safes.
Guests of Courtyard by Marriott Key West Waterfront have access to an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, a meeting room, and a business center.
Very clean. Very nice. Heated pool very clean. The 3 of us would stay here again.
Good stay. Clean rooms. Also like that the hotel is located far enough away from the hustle and bustle of Duvall street. The only negative is that the air conditioner was noisy and kept turning on regardless of the temperature setting I selected. 2 of the 3 nights of my stay I had to turn it off in order to get some sleep.
Hi Phili, Thanks for allowing us to serve you during your recent visit to Key West. It's wonderful that you enjoyed our great location and clean accommodations. We're sorry for any inconvenience caused by the air conditioner in your room, however, we're glad you had a pleasant stay. Please know that our front desk staff is available at all times to assist with anything less than perfect. Our team hopes you'll allow us to welcome you back again soon!
Property overall in good shape, looks updated recently, no breakfast for guests cooked in the morning, like continental style in other hotels, just something like Starbucks café, that little overpriced, breakfast for 5 can be easily hit your pocket in average $100. Fortunately grocery store just across the street and other food options nearby. Sadly that our in room kitchenette features only small refrigerator, sink, microwave and coffeemaker. Housekeeping had always quick response. Will recommend to come in with your own food.
Dear Alex, We loved hosting you and your family and we're thrilled that the updates we made to the property impressed you. It sounds like our location was convenient for your needs and that our team provided efficient service. Thank you for noting how your stay could have been better and for sharing your advice with future guests. If your travels bring you back to Key West, we hope that we'll be your first stop.
didn't get the room I paid for, never got the breakfast voucher until I checked out. spa pool was dirty
Dear Leumek, The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness as well as for any disappointment with your room and other amenities. We'll pass your comments along to our staff for further review, and we'd appreciate another chance to impress you.
Room was clean, comfortable and updated. The accommodations were perfect for my family of six with two beds in the bedroom and a pull out couch in the sitting room. My kids loved the pool and my husband and I enjoyed the Starbucks in the lobby. Breakfast isn't included but we picked up plenty of options from the Publix conveniently located across the street. We would definitely stay here again the next time we're in Key West.
Thank-you for your feedback. We appreciate you taking the time to share your experience for our future guests. We look forward to hosting you again in the future.
Check in was at 4pm our room wasn’t ready until 7pm! No one called to give us a heads up that they were behind.
We apologize for the delay.
Thank-you for your score!
Thank-you for the great score!
Calling you our guest at Courtyard Key West Waterfront was such a joy! It was our pleasure to ensure you had the clean and comfortable stay you were looking for, and we're also glad that our heated pool added to your experience. The next time you're in the area, please stop by again!