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Recent guest reviews

Check in was at 4pm our room wasn’t ready until 7pm! No one called to give us a heads up that they were behind.

The pool area was very nice and it had a great little tiki bar. We had a suite so the room was very spacious and allowed us to spread out. The hotel was dated and the beach area was really unusable due the the amount of jellyfish. The hotel however can’t control that. Great for families who do not want to be right near Duval st.

Check in is a little slow but employees are nice and friendly. Hotel is fairly old, but free shuttle to downtown is a plus.

Great location, everything was within walking distance, the pizza hut is across the street along with other departmental stores.

Spacious suites & well appointed rooms. Check in was super fast and staff was courteous. Overall it was a great stay.

My room was a bit dated. I didn’t care for the shower- I think I had an ADA room. The drain backed up if the water was run at full force. Otherwise everything (pool, bistro, lobby, grounds) were lovely.

Hotel was great! The only irritation was in the morning, the cleaning staff was loud. We did sleep a little later but it did seem excessive to be woken up by them 4 out of 6 mornings. The breakfast makes up for it though!

We should have taken notice of your Shuttle! We wouldn’t have rented a car. We only used 4 gallons in the car.

Our room was very nice and roomy. The pool was great with a big screen tv by it. The shuttle to town was nice, so we didn't have to worry about parking.

Completely outdated rooms and facilities. Well below the Marriott standard. Otherwise personnel was friendly and room was clean.

The hotel is old, dirty & smelled terrible. My room with a balcony faced the street and all night all I heard was traffic and sirens, My view was of the parking lot and traffic. The words on the water is an oxymoron, there is no place to swim or even wade in the water, it was brown & dirty. It had to be the worst Marriott I have ever stayed in. The only plus was the staff. Even my cheese omelet came out to me cold after waiting over 15 minutes.

Staff was great and super friendly. The room was dated but clean.

The ratio price/quality was very good. Very confortable room consisting in a bedroom separated from a small living room, allowing a member of a couple to work without preventing the other member to sleep. Very nice terrace on the waterfront for all. Parking lot, very much appreciated in a town where parking is a big issue. And a free shuttle every half hour from 8am to 10:45pm to go downtown: practical and relaxing. In general a very relaxing atmosphere, enabling to completely enjoy the original and pleasant small city of Key West

The only bad complaint was the iron didn't work up to par. Place was beautiful and staff friendly.

We arrived early as our flight arrived at 10:00am, check in was 4:00pm, They held our luggage and the hotel assisted us with renting 2 bikes. We were off on the hotel's shuttel to pick up our bikes and start our vacation is less than an hour. We had a problem with noise in our room and the same day as soon as a room was available and cleaned they moved us. Great staff.

3031-41 N Roosevelt Blvd Key West FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Smathers Beach is within 2 miles (3 km) of Courtyard by Marriott Key West Waterfront while other popular attractions such as South Beach are within 3 miles (5 km). This 3-star hotel has 68 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

Courtyard by Marriott Key West Waterfront's 68 air-conditioned rooms provide balconies or patios, microwaves, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Ceiling fans, safes, and phones are also standard.


Property features

Guests staying at Courtyard by Marriott Key West Waterfront enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Family Suite, 1 Bedroom, Balcony (Double Queen Suite, 2 Queen)

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds, Pool View

2 Queen Beds | Sleeps 4

Room, Multiple Beds, Connecting Rooms

4 Queen Beds | Sleeps 8

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Guest reviews for Courtyard by Marriott Key West Waterfront

Everyone (28) Couples (15) Business (3) Family (20) Friends (5) Other (1)
2
Everyone

Check in was at 4pm our room wasn’t ready until 7pm! No one called to give us a heads up that they were behind.

By on Dec 29, 2019

Review comment responded on Dec 31, 2019

We apologize for the delay.

4
Everyone

By on Nov 16, 2019

Review comment responded on Nov 16, 2019

Thank-you for your score!

5
Everyone

By on Nov 10, 2019

Review comment responded on Nov 12, 2019

Thank-you for the great score!

4
Everyone

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

Thank-you for your feedback!

4
Family with small children

The pool area was very nice and it had a great little tiki bar. We had a suite so the room was very spacious and allowed us to spread out. The hotel was dated and the beach area was really unusable due the the amount of jellyfish. The hotel however can’t control that. Great for families who do not want to be right near Duval st.

By on Jul 20, 2019

Review comment responded on Jul 20, 2019

Thank-you for your feedback! We hope you will return again, our renovation begins at the end of this month so by the New Year we will have a refreshed property.

3
Everyone

Check in is a little slow but employees are nice and friendly. Hotel is fairly old, but free shuttle to downtown is a plus.

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Thank-you for your feedback!

5
Family Family with small children

Great location, everything was within walking distance, the pizza hut is across the street along with other departmental stores.

By on Jun 15, 2019

Review comment responded on Jun 18, 2019

Thank-you for the positive feedback!

5
Friends Family

Spacious suites & well appointed rooms. Check in was super fast and staff was courteous. Overall it was a great stay.

By on Apr 29, 2019

Review comment responded on May 4, 2019

Thank-you for the perfect score!

4
Everyone

My room was a bit dated. I didn’t care for the shower- I think I had an ADA room. The drain backed up if the water was run at full force. Otherwise everything (pool, bistro, lobby, grounds) were lovely.

By on Mar 29, 2019

Review comment responded on May 10, 2019

Thank-you for your feedback!

5
Everyone

By on Feb 22, 2019

Courtyard by Marriott Key West Waterfront

3031-41 N Roosevelt Blvd, Key West, FL 33040
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