Property is desperately in need of renovation. Bathrooms are really getting gross with mold, cracking in mirrors, paint peeling and furniture they has taken a beating. For a W it does not live up to the brand. Great views and good location help but don't make up for the room conditions given the price.
Loved the staff and the hotel. They made our anniversary special.
Asked for one simple request upon check in, champagne flutes. This was not accommodated. For such an upscale property there is no spa, no pool and no lively bar area. Blackout shades in room are a total suggestion as they are thin, cheap and do not black out more than 50% of the morning sun. Lights in bathrooms were faulty and the heating /cooling was a total guess featuring zero instructions.
There should be a mobile app available to make check-in easier. But overall hotel was clean, friendly staff, and I recommend the living room lounge.
Great location and incredible views if you are facing the river. The rooms are spacious enough and comfortable. Very clean. The bar downstairs made good drinks but, was a bit dark. The bartender wasn’t the most pleasant. Overall it was great and we would stay again.
Beautiful view of NYC skyline, nice location close to riverwalk and Path station. Friendly staff.
Perfect location but not so perfect room and staff.
The room wasn't to the standard I would expect for a W. Plus our main window was covered in bird feces. We were rushing to a wedding and in no position to ask for another room. Basically, the hotel is showing some wear and tear. More attention to detail please, and a fresh coat of paint.
View is nice but was on a angle , not the one I asked for . Hotel people were great . Clean and safe neighborhood . Shower was broke and drizzled out . Light switch broke . Over all good place though
We have no complaints. The check-in was painless. We arrived much earlier than we had expected but there was an available room which had a nice though restricted view of the Hudson River looking toward NYC. The room was well proportioned. The bathroom was not an afterthought. The staff we dealt with were friendly, helpful, and knowledgeable. We enjoyed our short stay.
WE HAD A WONDERFUL WEEK. THE RESTAURANTS WAS ALSO VERY GOOD.
Hoboken has tons of restaurants to enjoy. The top floor room has a killer view of the city and the Hudson River
I loved the view. I was upgraded due to a problem with my initial room. Service was prompt, friendly and efficient.
W Hoboken places you next to Hoboken Waterfront and within 2 miles (3 km) of other popular attractions like Newport Mall. This 220-room, 4-star hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and a business center.
Enjoy a bite to eat at Halifax, the hotel's onsite restaurant.
All of W Hoboken's 220 recently renovated rooms provide iPod docks, free bottled water, and laptop-compatible safes. Guests can expect WiFi and 50-inch LCD TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.
W Hoboken offers a 24-hour gym, conference space, and a business center. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, express check-out, and free newspapers.
Property is desperately in need of renovation. Bathrooms are really getting gross with mold, cracking in mirrors, paint peeling and furniture they has taken a beating. For a W it does not live up to the brand. Great views and good location help but don't make up for the room conditions given the price.
Hello, Thank you for the five-star rating! We love that you had an unforgettable stay at W Hoboken. Our vibrant city retreat, situated in the heart of downtown, offers travelers beautiful views of the Manhattan skyline all while experiencing outstanding service with a stellar location. It was our pleasure having you, and we can't wait for you to come back! Best Regards, Joanna Sanchez General Manager
Hello Guest, thank you for your outstanding rating of W Hoboken. We are pleased your stay with us was a revitalizing one, and we look forward to welcoming you back soon. Best Regards, Joanna Sanchez, General Manager
Loved the staff and the hotel. They made our anniversary special.
Asked for one simple request upon check in, champagne flutes. This was not accommodated. For such an upscale property there is no spa, no pool and no lively bar area. Blackout shades in room are a total suggestion as they are thin, cheap and do not black out more than 50% of the morning sun. Lights in bathrooms were faulty and the heating /cooling was a total guess featuring zero instructions.
Hello Guest, thank you for letting us know your visit to W Hoboken was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Best Regards, Joanna Sanchez, General Manager
Hello Guest, thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. Best Regards, Joanna Sanchez, General Manager
There should be a mobile app available to make check-in easier. But overall hotel was clean, friendly staff, and I recommend the living room lounge.
Hello Matthew, thank you for taking the time to evaluate your stay with us. We are sorry our hotel did not meet all of your expectations and for your disappointment with our accommodations. We are grateful for your feedback, and we will use your comments for future development plans. On a positive note, we are happy to know you liked our beautiful views and stellar location. We hope to welcome you back soon. Best Regards, Joanna Sanchez, General Manager