The customer service was amazing & understanding!
The room was nice. And breakfast being included was great however my boyfriend and i rented one room while friends of ours rented another total our friend's paid 40 or so more dollars for what they were told online at booking was an ocean view room. I contacted the hotel to let then know about our late arrival and was interested in upgrading my boyfriend and i to an ocean view as well...well thank god we didnt because the man basically laughed at me and said there was no ocean in that area. So they got charged extra for the beautiful view of tractor trailers. The only other complaint which my boyfriend and i should have addressed to the hotel and WE DID NOT was that upon arrival of our room we slept in one bed..(we got 2 queens) the first night we went to bed woke up the next morning and noticed there was blood on our white sheets. I checked his whole body because where the blood was was rather odd. Anyways no cuts or anything on him or myself. We dont like the maids coming in when we stay because ive had things taken before so we opted out of that however itnwas our fault we did not address this as im sure they would have fixed the issue we just chose to sleep in the other bed. A great addition would be a pool. Other than that we were there for a xfl football game at metlife stadium and the location was perfect!
Property location was excellent. Easy access to everything, however the staffing needs a major customer service training. No greetings from anyone not even the front desk and the cleaning staff...rushes to the elevator so they can go first. Never experienced something like this in my years of traveling.
Good local and services the personal working. Thankyou
Convenient to where we needed to be. Only thing is the breakfast didn't start until 7 am and we had to leave at 6:30 to be where we neeeded to be.
Immediately noticed the size of the room and bathroom Also how clean everything was.
stayed for a game and would highly recommend to anyone that is attending an event at MetLife. The shuttle service is easy and free! the hotel was clean and quiet and the free breakfast was another bonus. Also easy to get in and out of if you are using 17 to get there/home.
Staff friendly & helpful. Cleanliness. Didn’t like tripling the price because Stones Concert. Most money I ever spent on a hotel, price gauging
Wonderful service: free upgrade: absolutely clean!
Great hotel clean and comfortable great staff the breakfast was delicious one of the best I have ever had at a hotel
The elevators were on the slow side. There were no exits/entrances at the ends of the corridor. Noise (flute-like) came from other rooms that seemed to be associated with flushing. Serving size of breakfast pastry items could be smaller to avoid waste, but fruit was not replenished often enough. Seats could be hard to find during peak hours. Glass-door showers were not as family-friendly as the traditional shower curtain type. Beds were very comfortable, and the space between the A/C and the nearest bed was not cramped, which was wonderful. My child liked it that the sheets/blankets were not so tightly tugged in between the mattresses, which otherwise usually takes a great deal of effort to pull them free. and we liked it that the chest drawers were replaced with more tv counter space for easier access to our backpacks. The walking space between the beds and the tv was also more spacious than usual.
I left the Hiton- East Rutherford, after one night, and checked into the Hampton. It's under renovation on some floors but my floor was finished. The room was amazing, relaxing and comfortable. The lobby is great and they offer free continental breakfast with a nice selection. I will stay agajn for sure.
Very accommodating staff. The hotel and room were very clean. The breakfast was varied enough to suit everyone's tastes. The food itself was very good. Would definitely stay again.
It was easy to get to the met with the hotels shuttle service. I would stay there again the staff were very helpful and friendly.
They accommodated my early check-in request. Room was clean and everything worked as it was supposed to. I would stay here again.
This hotel's facilities were what you would expect from a Hampton Inn. The shuttle service was exceptional though. They took us to work and picked us up each day. On the last day of my stay they held my luggage at the front desk after I checked out and took me to work. Then the shuttle driver brought my luggage to my worksite to pick me up and took me straight to Newark airport.
MetLife Stadium is within a mile (2 km) of Hampton Inn Carlstadt, and other popular sites like American Dream are within a couple of miles (3 km). This hotel has 162 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free breakfast is offered each morning from 6:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service.
Hampton Inn Carlstadt's 162 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Rooms also include ironing boards.
Renovated in 2018, Hampton Inn Carlstadt offers a fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
The customer service was amazing & understanding!
The room was nice. And breakfast being included was great however my boyfriend and i rented one room while friends of ours rented another total our friend's paid 40 or so more dollars for what they were told online at booking was an ocean view room. I contacted the hotel to let then know about our late arrival and was interested in upgrading my boyfriend and i to an ocean view as well...well thank god we didnt because the man basically laughed at me and said there was no ocean in that area. So they got charged extra for the beautiful view of tractor trailers. The only other complaint which my boyfriend and i should have addressed to the hotel and WE DID NOT was that upon arrival of our room we slept in one bed..(we got 2 queens) the first night we went to bed woke up the next morning and noticed there was blood on our white sheets. I checked his whole body because where the blood was was rather odd. Anyways no cuts or anything on him or myself. We dont like the maids coming in when we stay because ive had things taken before so we opted out of that however itnwas our fault we did not address this as im sure they would have fixed the issue we just chose to sleep in the other bed. A great addition would be a pool. Other than that we were there for a xfl football game at metlife stadium and the location was perfect!
Property location was excellent. Easy access to everything, however the staffing needs a major customer service training. No greetings from anyone not even the front desk and the cleaning staff...rushes to the elevator so they can go first. Never experienced something like this in my years of traveling.
Good local and services the personal working. Thankyou
Convenient to where we needed to be. Only thing is the breakfast didn't start until 7 am and we had to leave at 6:30 to be where we neeeded to be.
Immediately noticed the size of the room and bathroom Also how clean everything was.
stayed for a game and would highly recommend to anyone that is attending an event at MetLife. The shuttle service is easy and free! the hotel was clean and quiet and the free breakfast was another bonus. Also easy to get in and out of if you are using 17 to get there/home.
