No soda in the vending machines and the room was not very up to date. Front desk was polite.
Best is there is a mini bar restaurant at lobby which serves pizza and other ready to eat food items and drinks which is very convenient. Shuttle reaches airport at 15 and 45 minute point in an hour. 10 minutes exact shuttle. I think car parking is paid not sure.
The bed are hard, roaches in the room, and the pillows were flat...... the worst hotel I ever stayed at. 04/18/2021
Nice friendly staff, the pizza was good hot and fresh. The room was clean the environment was good quiet and surrounded by the mall, restaurants and other hotels.
During the night an awful noise sounding like a jackhammer kept going off. Happened 3 times throughout the night waking us up each time. The vending machines gave Coca Cola instead of sprite when hitting the sprite button. The front desk wouldn’t give us more than 2 towels even though we purchased the room for 4 people. The room was clean. The description says that the room is sound proof but we could easily hear the conversation the person in the room next to us was having.
Nice place but When I made the reservation they did not specify that I had to pay for parking until I got to the hotel
The room size & essentials weren’t up to par. Also did not look anything how the pictures online looked. Didn’t really come with much, wifi wasn’t free, had to pay $5 for it per day. Also even that kept disconnecting off of my phone. I basically paid for it for nothing. I would not recommend anyone to stay there, also wouldn’t be visiting that hotel again myself. first & last time!
The staff. Also the room and the view. Love the food and the prices.
They should let u know before hand that they charge $28 for parking because there is no other parking in the area at all unless you want your car towed. If i am staying at a hotel and paying $120 for 1 night i would expect that parking is free. Obviously if your staying at a hotel then your most likely traveling so It would be likely that your driving a car..so your forced to park in their paid lot . If anything then they should atleast include the parking in the total amount . They waited until after i paid for my room then told me u have to pay for parking or your car will be towed and if you don't want to pay u can leave but your money will not be refunded for about a week or two. Then i get to the room and the air conditioning didnt work so they switched my room but the next room had the same problem so they switched my room a third time. Which that all wasted a good 2 hours from when i got to the hotel of just checking in and finding a room that wasnt 80 degrees!!! THAT IS NOT THE WAY A HOTEL WORKS AND THAT IS NOT THE RIGHT WAY TO TREAT YOUR COSTUMERS !!!
The place is nice the only thing that I did not like is that the bath tub was rusty on certain areas otherwise it would of been excellent.
Clean comfortable And quietly friendly all services
If you are hungry your best bet is to order from somewhere because the food is iver priced and not worth it. Spent 11 dollars on a pizza that was barely appetizing
The lobby looked great, but the room wasn’t, the bedsheets were all wrinkled, the bathtub had dirt, the bed had some stains on the headboard.
Located 0.8 mi (1.3 km) from The Mills at Jersey Gardens, Country Inn & Suites by Radisson, Newark Airport, NJ is within a 10-minute drive of other popular attractions like Prudential Center. This 212-room, 3-star hotel has free in-room WiFi along with a free airport shuttle and a 24-hour business center.
Free buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
Country Inn & Suites by Radisson, Newark Airport, NJ's 212 rooms are soundproofed and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include free weekday newspapers, free local calls, and laptop-compatible safes.
Country Inn & Suites by Radisson, Newark Airport, NJ features free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you drive, self parking is USD 20 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, a library, and express check-out.
No soda in the vending machines and the room was not very up to date. Front desk was polite.
Best is there is a mini bar restaurant at lobby which serves pizza and other ready to eat food items and drinks which is very convenient. Shuttle reaches airport at 15 and 45 minute point in an hour. 10 minutes exact shuttle. I think car parking is paid not sure.
Thank you so much for the incredible rating. We look forward to your next visit!
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
The bed are hard, roaches in the room, and the pillows were flat...... the worst hotel I ever stayed at. 04/18/2021
We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we respond promptly to pest alerts with expert extermination services and treat to deter pests on a regular scheduled basis. We respond to all claims of a pest issue with prompt and professional action. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
Nice friendly staff, the pizza was good hot and fresh. The room was clean the environment was good quiet and surrounded by the mall, restaurants and other hotels.
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
During the night an awful noise sounding like a jackhammer kept going off. Happened 3 times throughout the night waking us up each time. The vending machines gave Coca Cola instead of sprite when hitting the sprite button. The front desk wouldn’t give us more than 2 towels even though we purchased the room for 4 people. The room was clean. The description says that the room is sound proof but we could easily hear the conversation the person in the room next to us was having.
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.
Nice place but When I made the reservation they did not specify that I had to pay for parking until I got to the hotel
Thank you for your review and comments regarding our parking. We hope to see you again to provide you with an exceptional level of service and hospitality.
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
The room size & essentials weren’t up to par. Also did not look anything how the pictures online looked. Didn’t really come with much, wifi wasn’t free, had to pay $5 for it per day. Also even that kept disconnecting off of my phone. I basically paid for it for nothing. I would not recommend anyone to stay there, also wouldn’t be visiting that hotel again myself. first & last time!
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
The staff. Also the room and the view. Love the food and the prices.
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.