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Recent guest reviews

Horrible. There are so many other options. Beds are horrible, showers have no pressure. Avoid at all costs

No.

Needed a hotel for a few hours due to a delayed flight. The staff was amazing. The hotel was clean and super close to the Newark Airport. Will definitely stay here again

Pool filled with mattresses. Lobby too hot! Pillows too small and thin. Like sleeping on a towel. Didn’t accommodate rooms close to each other we requested when we booked the rooms.m months ago. Girl only checked us in 1 room when we had 2 rooms. Girl at front desk miserable! Speak English please! Told us to get back in a long line to talk to the man working beside her to change rooms. Thanks for a horrible night!

The “breakfast” was ridiculous. Cold cereal, cold bagel. They had 1 staff member handing out items behind a glass, which made for a long line to wait to get items. The pool is CLOSED. They have mattresses, yes mattresses, stored inside of the pools. It is ridiculous that you pay for amenities you cannot use. It was 90 degrees outside and could not take my kids for a swim.

Quiet and clean hotel. Some of the staff was friendly. Accommodated late night travelers well.

The check-in was easy although due to the holiday the line was long. Jennifer was awesome. She has a full understanding of what great hospitality is. I hope she keeps climbing to the top!!

NEVER STAY IN THIS LOCATION! I was with my family and booked for 2 days.. We had very uncomfortable stay... 1. When we returned to room after visiting city in the evening at 8:30 PM we were shocked to see my room still NOT CLEANED! When we are paying for both the days why room remained uncleaned on second day?? I had to struggle connecting with front desk and getting the room cleaned after waiting more than an hour. 2. In room toilet exhaust was not working.. Had to live with bad smell in the room. 3. AC performance was terrible and had bad night for entire family. 4. Breakfast room set up was very odd and gave an ugly experience. Serving by someone who does not understand nuances of customer. Lady was highly unprofessional and poor customer service sense. 5. I sent mail to GM but there is no response from GM so far... no communications at all... Very terrible experience.

Great staff

convenient when you fly.

High charges for parking!!!! USD 20

To pay US20 for parking is outrageous.

They lock the back door at night even if you have a room key...pretty inconvenient when parking in the back at night with heavy luggage. Food selection is very minimal...not much thought put into it. Room was clean and modern. No complaints there.

From the shuttle driver to the front-line check-in staff, everyone was very helpful and professional. Our only recommendation would be that the hotel stock up more on toothpaste for lodgers like us who were stranded in Newark without our luggage!

Elevator out at 4 am check in .Made us carry our bags up 5 flights to our room

Airport Shuttle

Good to me

On our departure we were greeted by police tape and blood all over the lobby didn’t give us a very safe feeling

Gated parking.

International Blvd. Elizabeth NJ

Hotel highlights

  • Close to The Mills at Jersey Gardens
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Country Inn & Suites by Radisson, Newark Airport, NJ places you 0.8 mi (1.3 km) from The Mills at Jersey Gardens. This 212-room, 3-star hotel has free in-room WiFi along with a free airport shuttle and a gym.


Dining

Free buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Country Inn & Suites by Radisson, Newark Airport, NJ features a gym, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 20 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and a library.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Country Inn & Suites by Radisson, Newark Airport, NJ

Everyone (27) Couples (13) Family (22)
1
Family

Horrible. There are so many other options. Beds are horrible, showers have no pressure. Avoid at all costs

By on Jun 26, 2022

4
Everyone

No.

By on Jun 24, 2022

Review comment responded on Jun 24, 2022

Hello Charles, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

5
Family

Needed a hotel for a few hours due to a delayed flight. The staff was amazing. The hotel was clean and super close to the Newark Airport. Will definitely stay here again

By on Jun 20, 2022

Review comment responded on Jun 23, 2022

Hello Marlo, To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff. We hope to someday have another opportunity to host your stay.

1
Family

Pool filled with mattresses. Lobby too hot! Pillows too small and thin. Like sleeping on a towel. Didn’t accommodate rooms close to each other we requested when we booked the rooms.m months ago. Girl only checked us in 1 room when we had 2 rooms. Girl at front desk miserable! Speak English please! Told us to get back in a long line to talk to the man working beside her to change rooms. Thanks for a horrible night!

By on Jun 19, 2022

Review comment responded on Jun 20, 2022

Hello Karen,I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

3
Family with small children

The “breakfast” was ridiculous. Cold cereal, cold bagel. They had 1 staff member handing out items behind a glass, which made for a long line to wait to get items. The pool is CLOSED. They have mattresses, yes mattresses, stored inside of the pools. It is ridiculous that you pay for amenities you cannot use. It was 90 degrees outside and could not take my kids for a swim.

By on Jun 16, 2022

Review comment responded on Jun 17, 2022

Hello Anulika,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Everyone

Quiet and clean hotel. Some of the staff was friendly. Accommodated late night travelers well.

By on Jun 9, 2022

Review comment responded on Jun 9, 2022

Hello Linda, We appreciate the comments, especially with regards to your opinion of our staff. Your voice is very valuable to us and we hope you will return on your next travels.

5
Partner Couples

The check-in was easy although due to the holiday the line was long. Jennifer was awesome. She has a full understanding of what great hospitality is. I hope she keeps climbing to the top!!

By on May 31, 2022

Review comment responded on Jun 12, 2022

Hello Veronica, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

1
Family

NEVER STAY IN THIS LOCATION! I was with my family and booked for 2 days.. We had very uncomfortable stay... 1. When we returned to room after visiting city in the evening at 8:30 PM we were shocked to see my room still NOT CLEANED! When we are paying for both the days why room remained uncleaned on second day?? I had to struggle connecting with front desk and getting the room cleaned after waiting more than an hour. 2. In room toilet exhaust was not working.. Had to live with bad smell in the room. 3. AC performance was terrible and had bad night for entire family. 4. Breakfast room set up was very odd and gave an ugly experience. Serving by someone who does not understand nuances of customer. Lady was highly unprofessional and poor customer service sense. 5. I sent mail to GM but there is no response from GM so far... no communications at all... Very terrible experience.

By , from Marietta on May 24, 2022

Review comment responded on Jun 11, 2022

Hello Narayan Ganesh, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our location and also our breakfast. We hope to someday have another opportunity to host your stay.

5
Partner Couples

Great staff

By on May 18, 2022

Review comment responded on Jun 10, 2022

Hello Sudhanshu, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

4
Everyone

convenient when you fly.

By on May 12, 2022

Review comment responded on May 13, 2022

Hello Nicole D,Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

Country Inn & Suites by Radisson, Newark Airport, NJ

100 International Blvd., Elizabeth, NJ 07201
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