It was a good place to stay i made a reservation through orbitz and whrn i got thete they wad having some kind of computer issue but they didnt turn me away they honored my reservation without any hesitation the guy behind the counter is a great employee im mad i never caught his name
Staff at front desk are really nice. After our night apent at this hotel, my daughter woke up with rashes on her back and little bite marks on her finger. My wife also has some red rashes, i didnt have any since i slept in the other bed that was in the same room, our room was 202, i would recommend that staff check this unit some mites or even bed bugs.
Staff at night was great very accommodating but we smelled marijuana in the hall, very strong, and one of the guests was very loud, which speaks more to the area-- it is a decent area but off a highway very close to NYC. The front desk was able to switch rooms, this woman in the original room next to us was a nuisance, however. The hotel room was fair, a little rinky compared to other extended stays which are great rooms, mini 3 room studios.
Stove and fridge were nice. First room they gave me had a strong bad oder. TV automatically turned on at 7:45 AM, with sound, to their advertising channel. Remote would not turn TV off until I messed with the menu functions for several minutes. Guess I’m up now! :/
Glad we had a room. It was clean a ac worked. Bed was comfortable and it was semi quiet
Very dirty smells like smoke. Had to change rooms due to cleanliness. Tvs didn’t work.
The room was not clean, needed a serious dusting and vacuuming. The staff was very rude. Would not recommend.
I felt the hotel was understaffed and ill equipped. I was in town for a performance at Metlife. Yes, i understand it was a busy weekend, but being that you are a hotel next to the biggest stadium and knew about the performance well in advance, i feel the hotel did not staff the front desk in any adequate manner to accommodate guests. Additionally, despite being checkin at 3pm, several guests were forced to wait well past 3pm because of insufficient staffing again. The internet also was not working and the staff said to just call a number for tech support which was a nonfunctioning number. I stayed at this place bc the price was so cheap but will not be staying again even for lower pricing.
After a long drive from Pittsburgh, the front desk was very nice & made check-in quick & easy. But once we got into our room & started unpacking & settling down, we were very disappointed with the quality of the room. The following lights was out of order: the main lights in the ceiling, & stovetop light, 1 out of 3 lamps. There was sticky residue all over the kitchen countertop, cabinet drawers, fridge & bathroom counter top. When I went downstairs to pick-up kitchen essentials, half of the items were unavailable & each time I came downstairs, I had to wait at least 10-15mins for the font desk staff. The overall cleanliness of the room was 6/10. We had a ton of issues with the key card for the room & had to get new cards made - a total of three times. And one of the main entrance/ exit door did not work. The shower head was constantly dripping because could not fully turn off the faucet. On a positive note, we were happy with the privacy in this location.
Quiet , hidden off rt 3 very close to NYC , convenient parking noticed a lot of trucks , rooms are decent , like a red roof inn , so for event and production crew very good hotel , breakfast is fake only a coffee station n cereal bar , laundry room vending machines good , kitchen inside room , receptionist at hotel are nice , 1800 customer service not so good , animal friendly saw a cat in someone’s window .
Clean Reasonable price Needs a few upgrade but decent for a family stay
I don’t recommend this hotel, I asked receptionist to give us kitchen coking stuff to make food since the hotel has kitchen. Teapots, spoon, knife were so terrible so dirty and so disgusting. Also bed sheets were not clean and were smelly. It was a horrible hotel
Employees were nice very comfortable rooms just alot of construction going on. Good experience
Enjoyable stay! Thank you. Looking forward to my return visit.
American Dream is within a 5-minute walk of Extended Stay America - Meadowlands - East Rutherford while other popular sites like MetLife Stadium are within a mile (2 km). Each of the 139 rooms at this hotel includes a kitchen, a dining area, and a refrigerator.
The 139 accommodations feature kitchens and space to spread out with dining areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Extended Stay America - Meadowlands - East Rutherford features free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a picnic area and barbecue grills.
It was a good place to stay i made a reservation through orbitz and whrn i got thete they wad having some kind of computer issue but they didnt turn me away they honored my reservation without any hesitation the guy behind the counter is a great employee im mad i never caught his name
Staff at front desk are really nice. After our night apent at this hotel, my daughter woke up with rashes on her back and little bite marks on her finger. My wife also has some red rashes, i didnt have any since i slept in the other bed that was in the same room, our room was 202, i would recommend that staff check this unit some mites or even bed bugs.
Thank you for your feedback. We are truly sorry to hear that your wife and daughter got rashes, and please be assured we will send someone to inspect the room you occupied to rule out any issues of insects or bugs. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Thank You
Staff at night was great very accommodating but we smelled marijuana in the hall, very strong, and one of the guests was very loud, which speaks more to the area-- it is a decent area but off a highway very close to NYC. The front desk was able to switch rooms, this woman in the original room next to us was a nuisance, however. The hotel room was fair, a little rinky compared to other extended stays which are great rooms, mini 3 room studios.
Thank you for sharing your thoughts. We are glad you liked our courteous associates at the front desk, but we apologize for the odor issue in the hallways, and we regret the inconvenience it caused to you. Your feedback for the smoke smell has been shared with the housekeeping team to do a deep cleaning of the hallway. Regrettably, it was disappointing to read you were not able to have a restful stay due to the disturbance you experienced during your stay. Please consider choosing us again, as we would love the opportunity to make it up to you in the future. Sincerely, Hotel Management
Stove and fridge were nice. First room they gave me had a strong bad oder. TV automatically turned on at 7:45 AM, with sound, to their advertising channel. Remote would not turn TV off until I messed with the menu functions for several minutes. Guess I’m up now! :/
Thank you for your review of your recent stay. Although you liked the kitchen amenities, we apologize for the issues you encountered with the television and the odor issues in your suite. Your feedback will be shared with our maintenance and housekeeping teams for review and action. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Glad we had a room. It was clean a ac worked. Bed was comfortable and it was semi quiet
Thank you for your review. Although your rating does not reflect your review, we are glad to know you had a pleasant experience and that you liked our comfortable accommodations. It was a pleasure hosting you, and we hope to have the chance to do so again in the future. Sincerely, Hotel Management
Very dirty smells like smoke. Had to change rooms due to cleanliness. Tvs didn’t work.
Matt, we apologize and sincerely regret the inconvenience you encountered in your rooms while you were here. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments for review and action. Please give us a chance to regain your trust in the future. Sincerely, Hotel Management
The room was not clean, needed a serious dusting and vacuuming. The staff was very rude. Would not recommend.
We apologize for the cleanliness issue and rude behavior by our associates. Your feedback is taken seriously, and we will use it to improve the service provided by our team to ensure we deliver our best to improve our service level going ahead. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
I felt the hotel was understaffed and ill equipped. I was in town for a performance at Metlife. Yes, i understand it was a busy weekend, but being that you are a hotel next to the biggest stadium and knew about the performance well in advance, i feel the hotel did not staff the front desk in any adequate manner to accommodate guests. Additionally, despite being checkin at 3pm, several guests were forced to wait well past 3pm because of insufficient staffing again. The internet also was not working and the staff said to just call a number for tech support which was a nonfunctioning number. I stayed at this place bc the price was so cheap but will not be staying again even for lower pricing.
Thank you for taking the time to share your comments. We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members, and steps have already been taken to prevent these mistakes from being repeated in the future. We truly hope you will give us another chance to prove that we are committed to providing outstanding guest service. Sincerely, Hotel Management
Joey, we recognize your time is valuable and appreciate your feedback. It was a pleasure to know you were impressed with the service you received from our front office associates and that you had a comfortable stay. On behalf of everyone at Extended Stay America, we invite you to revisit us soon. Sincerely, Hotel Management