They had bed bugs!!
Very friendly and clean
The service was great, the property was very clean
The staff at the front desk were super nice and friendly. So 5 stars to them! Unfortunately housekeeping never came, that may be because of COVID-19 precautions but it was ridiculous to not have service for the entire 4 day stay. We had to keep bothering the front desk for towels. The property is kind of loud (you can hear the adjoining room) but we both managed to sleep ok so as long as your neighbors aren't too loud at night, you're good!
This place is so cl
Very nice good service
I would stay again. Room was very comfortable and clean. Great housekeeping and front desk staff. Can’t beat the location!
Everything was fine at the hotel can not complain about anything.
I had no problems with the property everything was fine
The room was a bit narrow. Uable to move transport chair freely in the room. Carpet could of been cleaner as walking around on socks got them blackened. The mini frig was not very cold. Overall the room was relatively clean. Housekeeping was friendly & prompt. They were quick to getting the room cleaned & stocked. Handicaped parking was right outside our room, so that was nice. Overall a pleasant stay, quite room, if in the area we would stay there again. The location is excelent, right off expressway, with shopping & restaurants near by.
Neat installation and excellent staff. Special thank you to Mike from the Front Desk who coordinated with the laundry staff to have my cloths ready same day, although short notice given.
Located within a leisurely stroll of Galloping Hill Golf Course, The Kenilworth is within a few miles (5 km) of Echo Lake Country Club. This 3-star hotel welcomes guests with 109 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a free airport shuttle.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.
Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and microwaves are also standard. Housekeeping is available on request.
The Kenilworth features a 24-hour gym, free WiFi in public areas, and conference space. For transportation, you can make use of a free airport shuttle (available 24 hours), as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this golf hotel include a 24-hour business center, a computer station, and express check-in.
They had bed bugs!!
Very friendly and clean
Dear Willy, Wow, you are awesome! Thank you so much for the valuable feedback and PERFECT SCORE RATING! I am thrilled to hear that you liked our friendly environment and clean hotel. Guest satisfaction is our highest priority; I am glad to learn that our efforts have succeeded. We look forward to having another opportunity to host you and your family again on your next visit to nearby areas. Once again, thanks for choosing to stay with us. Take care, and stay safe! Happy Holidays!
The service was great, the property was very clean
Dear Willy, High five!! Wow, thank you for your PERFECT SCORE REVIEW!! We are thrilled that you enjoyed a great stay with us. We are happy that you enjoyed our clean, comfortable property and customer service. We hope that you loved our hotel location. Our staff works hard to make our guests stay pleasant. We would love to host you again when you visit the area. Thank you for staying with us. Please recommend us to your friends and family. Kind Regards, The Kenilworth Management
The staff at the front desk were super nice and friendly. So 5 stars to them! Unfortunately housekeeping never came, that may be because of COVID-19 precautions but it was ridiculous to not have service for the entire 4 day stay. We had to keep bothering the front desk for towels. The property is kind of loud (you can hear the adjoining room) but we both managed to sleep ok so as long as your neighbors aren't too loud at night, you're good!
Thank you for candid feedback and rating. I am sorry to hear there were some inconveniences throughout your stay. We are currently offering housekeeping service with a 24 hour request. Please rest assured your comments and concerns will be used to better coach our teams. We look forward to welcoming you back soon.
This place is so cl
Thank you for the wonderful feedback and we look forward to welcoming you back soon.
Very nice good service
Thank you for the wonderful feedback and we look forward to welcoming you back.
Thank you for the wonderful feedback and we look forward to seeing you soon.
Dear Anthony, Thank you for taking the time to give your feedback. I'm sorry to hear about your experience and I apologize for the inconvenience that you faced. The ‘bug’ you found must be simply a harmless small beetle that somehow found its way into the room. Please rest assured, our guest rooms are thoroughly inspected and treated for good measure before we allow anyone else to stay in it. Please accept our sincere apologies once again for the inconvenience caused. Kind Regards, The Kenilworth Management