Residence Inn Jackson

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Lobby lounge
Full-size fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Housekeeping

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪5 min drive‬
  • Place, Casey Jones Village
    ‪6 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪16 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Jackson

Residence Inn Jackson places you within a 5-minute drive of West Tennessee Healthcare Sportsplex and within a 10-minute drive of Music Highway Crossroads. This 3-star hotel has 96 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 3.3 miles
  • The Ballpark at Jackson - 5 min drive - 3.7 miles
  • Old Hickory Mall - 6 min drive - 4.6 miles
  • Casey Jones Village - 6 min drive - 5.0 miles
  • Union University - 7 min drive - 3.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪SONIC Drive In - ‬5 min drive
  • ‪Latham's Barbecue - ‬6 min drive

About this property

Residence Inn Jackson

Suburban hotel with free breakfast and a 24-hour fitness center
At Residence Inn Jackson, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, a 24-hour business center, and a meeting room.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and Netflix. Bathrooms have hair dryers and designer toiletries. Other standard amenities include kitchens, sofa beds, and sitting areas. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 40 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Residence Inn Jackson?

Residence Inn Jackson provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see close to Residence Inn Jackson?

This hotel is located in Jackson, close to West Tennessee Healthcare Sportsplex, The Ballpark at Jackson, and Old Hickory Mall. You'll also find Jackson Bowling & Family Fun and Casey Jones Village within a short drive.

Will I be able to park at Residence Inn Jackson?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Residence Inn Jackson include a casino?

No, Residence Inn Jackson doesn't have a casino.

Will I find an indoor pool at Residence Inn Jackson?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 11 PM.

What will couples enjoy most about a stay at Residence Inn Jackson?

Amenities that appeal to couples at this hotel include a kitchen, Netflix, and free Internet access.

Does Residence Inn Jackson have a hot tub?

Yes, this hotel has a spa tub.

Does Residence Inn Jackson have a restaurant with a breakfast menu?

Residence Inn Jackson offers free full breakfasts each morning though there is no restaurant.

Does Residence Inn Jackson allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn Jackson for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Residence Inn Jackson?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Residence Inn Jackson?

The closest major airport to Residence Inn Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 10.9 mi away (14 minutes by car).

Can I book a room with a balcony at Residence Inn Jackson?

No, there aren't any guestrooms with balconies at Residence Inn Jackson.

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 345 out of 562 reviews
Rating 8 - Good. 95 out of 562 reviews
Rating 6 - Okay. 53 out of 562 reviews
Rating 4 - Poor. 23 out of 562 reviews
Rating 2 - Terrible. 46 out of 562 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, amenities
The property was easy to find.
Stayed 1 night in Jun 2025

6/10 Okay

Becky

Traveled with family
Disliked: Staff & service, property conditions & facilities
When followed up with Expedia, hotel manager denied the experience. So much for putting customers first.
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Traveled with family
Disliked: Staff & service

It was ok

It wasn't anything special. The room was nice enough, but there was stuff on the door to the room and the bathroom door. When we tried to chek in, we waited a good 10 minutes for the guy to show up. There was a bell we rang several times. He finally waltzed in from outside and was rude. The ladies that were there the next morning were much nicer. They also do not have a covered loading area. It was pouring rain when we were packing up to leave.
Stayed 1 night in Jun 2025

10/10 Excellent

Elicia

Stayed 1 night in Jun 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jalil

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Lynn

Liked: Staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Michael, jackson

Stayed 1 night in Jun 2025

10/10 Excellent

LAVAIRE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Great stay. I enjoyed the room. My omly comment is the bed lamp outlets need to be repaired. I use a medical equipment to sleep CPAP and the socketa are loose. The one nearest the window is not useable. The one xloaeat to the bath room works when you don't turn on the lamp and the socket is loose.
Stayed 2 nights in Jun 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good, The room was nice and clean. Had a slight issue with AC.
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

2/10 Terrible

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Mary, Sahuarita

Liked: Cleanliness, amenities, property conditions & facilities
I was only there for one night but it's was very comfortable. Clean. Quiet. I could see staying there a few days for sure.
Stayed 1 night in Jun 2025

2/10 Terrible

Colleen

Traveled with pets
Disliked: Amenities, property conditions & facilities
There was a fire ring outside of my window. There were loud guests until after midnight. I was told that since they were long-term guests and the fact that I had booked through Expedia that I would not receive a refund. Then they advertise pet friendly. And I found out as I checked in that pet friendly is yes pets are welcome and they charge a $75 fee for cleaning fee. Need to explain what pet friendly means on the website right beside where it says pet friendly. I picked this hotel because it was rated very good on the Expedia website. I do not agree!
Stayed 1 night in Jun 2025

6/10 Okay

Kathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was not the usual quality of a Mariott property. Very noisy and soft.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

10/10 Excellent

Troy, Irving

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, loved the breakfast, safe environment for a family with children!
Stayed 1 night in Jun 2025

6/10 Okay

Charles

Stayed 1 night in Jun 2025

4/10 Poor

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Stayed 2 nights in May 2025

10/10 Excellent

linda

Traveled with family and small children, Traveled with family
Liked: Amenities
I have had an awesome time pool hot tub were wonderful. Was in a very good location. The kids have had a blast we for sure will come back.
Awesome kitchen
Beds were so comfortable
Stayed 1 night in Jun 2025

8/10 Good

Karla

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and broken down.
Stayed 3 nights in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean soacious room fully furnished kitchen. great hot breakfast choices
Stayed 2 nights in May 2025