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Residence Inn Jackson

3.0 star property

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Photo gallery for Residence Inn Jackson

Lobby lounge
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Exterior
BBQ/picnic area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪5 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Exterior

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About the neighborhood

Jackson

Residence Inn Jackson places you within a 5-minute drive of West Tennessee Healthcare Sportsplex and within a 10-minute drive of Music Highway Crossroads. This 3-star hotel has 96 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 3.5 miles
  • The Ballpark at Jackson - 5 min drive - 4.6 miles
  • Casey Jones Village - 5 min drive - 5.0 miles
  • Old Hickory Mall - 5 min drive - 4.6 miles
  • Union University - 6 min drive - 5.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬5 min drive
  • ‪Casey's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Residence Inn Jackson

At Residence Inn Jackson, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, a 24-hour business center, and a meeting room.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and Netflix. Bathrooms have hair dryers and designer toiletries. Other standard amenities include kitchens, sofa beds, and sitting areas. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 40 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Residence Inn Jackson?

Residence Inn Jackson provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn Jackson?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on Jun 21, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Residence Inn Jackson?

This hotel is located in Jackson, close to West Tennessee Healthcare Sportsplex, The Ballpark at Jackson, and Old Hickory Mall. You'll also find Jackson Bowling & Family Fun and Casey Jones Village within a short drive.

Is parking available on site at Residence Inn Jackson?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking and wheelchair-accessible parking are also available.

Does Residence Inn Jackson include a casino?

No, Residence Inn Jackson doesn't have a casino.

Will I find an indoor pool at Residence Inn Jackson?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 11 PM.

What will couples enjoy most about a stay at Residence Inn Jackson?

Amenities that appeal to couples at this hotel include Netflix, a kitchen, and free wired internet.

Are there hot tubs at Residence Inn Jackson?

No, there isn't a spa tub at this hotel.

Does Residence Inn Jackson have a restaurant with a breakfast menu?

Residence Inn Jackson offers free full breakfasts each morning though there is no restaurant.

Does Residence Inn Jackson allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn Jackson for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Residence Inn Jackson?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Residence Inn Jackson?

The closest major airport to Residence Inn Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 10.9 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Residence Inn Jackson?

No, there aren't any guestrooms at Residence Inn Jackson that offer a balcony.

Residence Inn Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 695 reviews
Rating 8 - Good. 116 out of 695 reviews
Rating 6 - Okay. 66 out of 695 reviews
Rating 4 - Poor. 29 out of 695 reviews
Rating 2 - Terrible. 55 out of 695 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darnisha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom. Everything was stocked and ready for my stay. The staff was friendly from the time i checked in to the time i checked out. Would stay here again in the future.
Stayed 1 night in Feb 2026
Verified

8/10 Good

gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice room will visit again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Staff was extremely courteous & the room was very nice & clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and stay was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Keejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. The breakfasts crew were phenomenal
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Brin

Liked: Cleanliness
Good
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gurdon

Liked: Cleanliness
Room appeared clean, staff was pleasant, breakfast cook was especially nice and welcoming.
Stayed 1 night in Nov 2025
Verified

8/10 Good

joseph

Liked: Cleanliness, amenities, property conditions & facilities
Closeness to interstate.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Great breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Q

Liked: Cleanliness, property conditions & facilities
Room was in excellent condition
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheree

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awsome
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Best breakfasts around. Everybody was like family.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Everything was 10 stars. I recommend this hotel as the best in Jackson.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean well kept hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast and the staff was very nice. Love the huge TV and good clear picture. Would stay again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Everything stood out - cleanliness of the pool/spa area, the fitness center, the room, the breakfast area, etc. I wish I could remember the name of the staff because they were incredibly friendly. I could not recommend this location more (especially if you have a pet).
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jerry L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff was outstanding.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Elizabeth

The room was great. The parking lot was a sheet of thick ice. It was very dangerous to drive and walk on..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chiquilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole experience was wonderful!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Chase

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
I was greeted by the front desk receptionist as soon as I walked in (I am not sure of her name) She was so helpful and professional. The room was very clean when I checked in. I would definitely recommend this hotel to anyone traveling to the area.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Michelle

Liked: Cleanliness, amenities
The front desk staff at check-in was amazing! Upon entering my room, #104, there was an odor of cooked fish. Then I awoke at 5 AM to the overwhelming smell of bacon cooking. There is something wrong with the air duct system in this hotel for rooms on the 1st floor AND not adjacent to the lobby kitchen. Thanks
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stevie

Liked: Cleanliness, amenities
Clean room, ok staff great parking quiet area
Stayed 2 nights in Sep 2025

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