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Residence Inn Jackson

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Residence Inn Jackson

Lobby lounge
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
BBQ/picnic area
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪4 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Jackson

Residence Inn Jackson places you within a 5-minute drive of West Tennessee Healthcare Sportsplex and within a 10-minute drive of Music Highway Crossroads. This 3-star hotel has 96 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 3.3 miles
  • The Ballpark at Jackson - 4 min drive - 3.7 miles
  • Old Hickory Mall - 5 min drive - 4.6 miles
  • Casey Jones Village - 5 min drive - 5.2 miles
  • Union University - 5 min drive - 5.5 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬5 min drive
  • ‪SONIC Drive In - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Residence Inn Jackson

Suburban hotel with free breakfast and a 24-hour fitness center
At Residence Inn Jackson, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, a 24-hour business center, and a meeting room.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and Netflix. Bathrooms have hair dryers and designer toiletries. Other standard amenities include kitchens, sofa beds, and sitting areas. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 40 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Residence Inn Jackson?

Residence Inn Jackson provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see close to Residence Inn Jackson?

This hotel is located in Jackson, close to West Tennessee Healthcare Sportsplex, The Ballpark at Jackson, and Old Hickory Mall. You'll also find Jackson Bowling & Family Fun and Casey Jones Village within a short drive.

Is there parking available at Residence Inn Jackson?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Residence Inn Jackson include a casino?

No, Residence Inn Jackson doesn't have a casino.

Will I find an indoor pool at Residence Inn Jackson?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 11 PM.

What amenities will couples enjoy at Residence Inn Jackson?

Amenities that appeal to couples at this hotel include a kitchen, Netflix, and free Internet access.

Are there hot tubs at Residence Inn Jackson?

Yes, this hotel has a spa tub.

Does Residence Inn Jackson have a restaurant with a breakfast menu?

Residence Inn Jackson offers free full breakfasts each morning though there is no restaurant.

Does Residence Inn Jackson allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn Jackson for a fee of USD 75.00 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Residence Inn Jackson?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Residence Inn Jackson?

The closest major airport to Residence Inn Jackson is Jackson, TN (MKL-McKellar-Sipes Regional), which is 10.9 mi away (14 minutes by car).

Can I book a room with a balcony at Residence Inn Jackson?

No, there aren't any guestrooms with balconies at Residence Inn Jackson.

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 375 out of 614 reviews
Rating 8 - Good. 108 out of 614 reviews
Rating 6 - Okay. 56 out of 614 reviews
Rating 4 - Poor. 24 out of 614 reviews
Rating 2 - Terrible. 51 out of 614 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danna

Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get into off the interstate, friendly staff, reasonably priced
Stayed 1 night in Sep 2025

6/10 Okay

Tomas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
But the staff was excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Markel

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent!
Stayed 1 night in Sep 2025

6/10 Okay

Kerrington

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great customer service , room smelled

The room had an ethnic food odor. It made my partner very sick for the entire night.
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything Great!

Rooms great. Kitchen very nice, and Ice maker in Frig a great bonus. Breakfast great. Will be returning end of September, and will be using in the future when in the area.
Stayed 1 night in Sep 2025

6/10 Okay

William

Traveled with family and small children
Liked: Cleanliness, staff & service
The parents of a kids baseball team (ourselves included) booked rooms at this hotel. We were told on Friday that the pool was not working because of a chemical issue but it would be ready Saturday. The pool was not available all weekend. They did have a basketball court.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, very friendly. Everything was exceptionally clean and comfortable.
Stayed 5 nights in Aug 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essence, the front desk manager was extremely helpful and accommodating! Joshua and DJ the chefs who prepare breakfast are beyond phenomenal! They make you feel like you are a guest in their home! I am adding this location to my list to return when in Jackson, TN.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cathy

Stayed 3 nights in Sep 2025

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service
Staff
Stayed 3 nights in Aug 2025

8/10 Good

Antron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 1 night in Sep 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

10/10 Excellent

Cassondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Hotel room had a smell when we came in. Also there was dried up toast in between the cushions of the couch. Other than that room was clean. Carpet was starting to fray on ends by bathroom. The maid left a nice note on the table.
Stayed 1 night in Aug 2025

2/10 Terrible

Lillie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioner is so loud I couldn’t sleep!
Stayed 2 nights in Aug 2025

6/10 Okay

Lillie M

Business traveler, Traveled with partner
Disliked: Staff & service
Air conditioner/central air unit extremely loud and given wrong info by front desk clerk. I won’t stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Greg

Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bruce

Stayed 1 night in Aug 2025

8/10 Good

andrea

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The people who work there are 5 star. Hotel is a bit outdated and in need of repairs but for the price and amenities it’s a fair trade
Stayed 5 nights in Aug 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025

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